Prepare and implement Suicide Prevention and Postvention Strategies for OHSU employees: - Develop, implement, and coordinate multiculturally competent suicide prevention strategies, programming, and other initiatives aimed at reducing campus-wide risk of suicide and promoting optimal mental well-being of employees/students - Develop, implement, and evaluate a campus-wide suicide postvention plan - Develop and implement campus wide gatekeeper training - Utilize theory, research and best practices to inform suicide prevention priorities - Seek and cultivate interdisciplinary campus and community partnerships that advance suicide prevention and mental health promotion initiatives - Act as a liaison and connecting survivors in the immediate aftermath of a suicide on campus to resources for ongoing support - Overseeing an annual budget Partner with Stakeholders - Facilitate committee and stakeholder meetings in identifying and achieving suicide prevention goals by developing and implementing a data-driven strategic plan - Communicate effectively and work collaboratively with diverse partners to identify roles and expectations of partnerships for implementing initiatives and priorities - Work with key stakeholders to prepare an evaluation, tracking and data management component to monitor effectiveness of this position and the University’s response to suicide.  - These key components might include: tracking the number of suicides in the population; tracking the number of training sessions afforded to key stakeholders; tracking the usage of differing crisis intervention points throughout the campus and Unity.  These key tracking points are to be developed with key stakeholder input and may be altered. Policy Development and Advocacy - Develop policies and procedures, and monitor suicide prevention program performance measures - Serving as the content expert on suicide prevention - Stay up to date on suicide-related data and research, suicide prevention strategies and recommendations, and innovative strategies in the field.

The PeriAnesthesia nurses are responsible for assessing patient and family needs, planning and coordinating care, and for consultation of interdisciplinary services. Procedures and treatments provided in the PeriAnesthesia Department include but are not limited to: placing venous access, drawing bloodwork, medication administration, fluid and blood administration, radiography, ultrasonography, intubation, and cardiopulmonary resuscitation. Patient population and diagnoses vary from minor to critical to include both elective and emergent surgeries. The PeriAnesthesia Team works to determine level of care based on patient stability, discharge appropriateness, and resource and referral allocation. The nurse-to-patient ratio is 1:1 to 1:4 based on ASPAN standards and the patient’s dynamic stability and acuity.

Hiring Bonus and Relocation Package Available   DCH PeriAnesthesia is committed to growing a professional practice environment with major focus on role and relationship competence.  Our vision is to develop and maintain a culture of professional nurses who value teamwork, interpersonal relationships with peers and upholding professional role clarity.  The RN provides care consistent with ASPAN standards and evidence based practice.  The RN is responsible for participating in the growth of the nursing profession and continuous improvement to achieve best practice in our unit to increase the value of care we provide to our patients and families.   We provide fast-paced, patient and family-centered, pediatric PeriAnesthesia care. Pediatric patient populations range from neonates to young adults and include ambulatory, inpatient, urgent/emergent surgeries, after hour’s sedation and prolonged procedural recoveries.  Positive collegial relationships with all interdisciplinary team members.     The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.

The Biostatistician supports the research and teaching missions of the Department of Obstetrics & Gynecology.  This position requires Master's degree or a Bachelor’s degree and 3+ years of experience in epidemiology and/or biostatistics.    The Biostatistician will support the statistical and data analysis needs of studies in the department of Obstetrics & Gynecology. This position will be dedicated 50% to health services research in gynecologic oncology and 50% serving the larger OB/Gyn department.  The duties include: development of analysis plans, abstraction of datasets from larger databases, data cleaning, management, and analysis; preparing tables and figures for publications and grant proposals; contributing methods sections to manuscripts and grant proposals. Proficient knowledge or skills in areas such as: statistical methods, econometrics, machine learning, coding/programming in industry-standard data analysis software (R, Stata), coding conventions and reproducible research practices, data infrastructure, cost or quality measurement, data validation, health economics, state or national health care policy and policy reforms.   This position will collaborate with PIs and learners (medical students, residents, fellows, MPH students, undergraduates) on the design, documentation, testing and implementation of research studies and conduct analyses in support of research proposals and protocols.  Experience with claims data, complex survey data, discharge data, vital statistics data is a plus.  We use both stata and R in the department; high level of skill with at least one is required. The position requires knowledge of and maintaining current information on multiple concurrent projects, across several principal investigators and funding streams. The position will work with a high level of autonomy to complete work related to data management and analysis and manuscript preparation for publication in the peer-review public health/medical literature. The candidate will be skillful at communicating with a diversity of learners and Principal Investigators (PI) and able to juggle multiple projects and tight deadlines. The department of OB/Gyn analyst group includes 2 master’s level biostatisticians and a PhD health services researcher.  Group members are expected to take initiative and be problem solvers. Interaction with PIs and learners is a core part of this position, and we are looking for someone interested in teaching and mentoring as well as data analysis. Candidates must have a passion for women’s health and evidence-based reproductive healthcare; previous content-area experience in women’s health is a plus.

This position is responsible for providing direct supervision over Environmental SvcsTechnicians, assigning work, developing staff schedules, addressing patient and visitor requests, ensuring the completion of work to the standard, and ensuring excellence in maintaining a clean, safe, orderly and attractive patient care environment. In addition, this position is charged with upholding the mission of the department and organization through continuous improvement.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the American Nurses Association (ANA) Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.   Department Specific Responsibilities 1. The RN Coordinator works with the Providers to ensure that all baseline clinical information, both diagnostic and therapeutic, is gathered together in a systematic fashion prior to the patients visit.  S/he works to ensure that new patients are prepared for the testing, evaluation and potential outcome of the visits ahead of time. 2. The RN Coordinator collaborates with the Nurse Navigators, Team Coordinators, Care Coordinators and Managed Care Coordinators to ensure that all appropriate business-related information is gathered prior to the visit, authorizations have been obtained and pre-registration has taken place. 3. The RN Coordinator collaborates with multiple interdisciplinary teams to ensure timely and accurate care is provided to patients and their families. 4. The RN Coordinator may be called upon to assign tasks to team members after assessing patient needs, staff skills and resources. 5. The RN Coordinator collaborates with other members of the team to ensure that patient flow is expedited during clinical practice sessions. 6. The RN Coordinator ensures that Provider orders that result from the new patient visit are recorded and executed.  S/he also works to ensure that laboratory and other diagnostic findings are available to clinicians in a timely fashion after tests are performed.  S/he tracks the post visit flow information to ensure that plans of care are executed in a timely fashion. 7. The RN Coordinator ensures that when hospitalization is required; those patients and their family members understand prior to admission, what they can expect during the pre-hospitalization, hospital stay and post discharge period.  The RN Coordinator is expected to troubleshoot any problems that patients and their families may encounter in preparing for or during their hospital stay.   General Clinical/Patient Care 1. Identifies the needs of patients through observations of disease symptoms, emotional state, cultural and socioeconomic background and response to medical regimen and treatment.  Uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Incorporates assessment of pain, nutritional and functional need. 2. Triages and responds or refers inquiries appropriately.  Recognizes and reports specific physical and emotional conditions/needs/concerns of the patients to appropriate members of the health care team.  Alerts Providers to unusual observations of patients to facilitate immediate attention e.g. respiratory distress. 3. Plans as appropriate for the needs of patients and uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Collaborates with Providers and other members of the clinical support team in planning for the needs of the patients. 4. Provides individualized nursing care that responds to the needs of patients and demonstrates an understanding of the range of treatment required by patients. 5. Responds to the emotional needs of patients by demonstrating sensitivity to the emotional state of patients.  By developing a therapeutic relationship, the RNC will communicate to patients in an appropriate manner, utilizing assessment and professional problem solving to resolve conflict or barriers experience by the patient.   Refers to appropriate members of the health team indicated. 6. Assesses patient/family learning needs; including barriers to learning and the most effective teaching methods.  Implements patient teaching utilizing all available resources.   Inpatient Clinical Care 1. RN Coordinator will coordinator appointments and order planned admissions and communicate the plan to the inpatient staff to ensure optimal clinical outcomes. 2. RN Coordinator will work with the Nursing Manager and the service chief in development of protocol and pathway driven care for most common malignancies treated on the Hem/Onc service as well as key measures of quality of care for the Med Onc Service, including adherence to pathways. 3. RN Coordinator will work with the Nursing Manager and Clinical Director to periodically review key quality indicators.  On the basis of these reviews, RN Coordinator will assist the Nursing Manager and the Clinical Director in developing or modifying relevant processes of care to ensure continuous quality improvement.   Outpatient Clinical Care 1. Assesses patient/family status and needs both actual and potential according to established standards 2.  Educates patient/family on chemotherapy and plan of treatment as established by the Physician. 3. Coordinates and implements initiation of treatment plan of care. 4. Monitors, maintains and modifies the plan of care based on patient/family response to interventions. 5. Collaborates with call center staff and triage nurses to triages all patient calls; triages Provider calls and assists with communication when necessary.  Uses standing orders to manage patient care when appropriate triage. 6. Recognizes and effectively responds to emergencies.  Speaks with Providers directly in all emergency situations. 7. Assists with appropriate program placement if needed.  8. Acts as a patient advocate, preserving basic patients and family rights.  Provides support to patients and families. 9. Demonstrates knowledge of practice specific standards of care in actual performance. 10. Clarifies and accurately executes provider orders, per established protocol. 11. Recognizes ethical issues and takes appropriate action in the provision of care. 12. Maintains current knowledge of pharmacology and competency in modes of administration.  13. Collaborates with the support services based on patient and family needs (genetic counseling, social work, nutrition, ect.)

Network Responsibilities and Coordination of Care: - Serves as the Cancer Network's main point of contact for a set group of Network Member practices and their staff with regard to coordination of care at OHSU. This position will be responsible for key areas of the network. Triages Network inquires and referrals to appropriate OHSU contacts, particularly directing clinical calls to appropriate clinic RN or CMA, and follows up with Knight contact and Network Member to ensure OHSU "closes the loop" with each inquiry and referral. - As assigned and under the direction of the KCI Program Manager and serves as a liaison between referring providers, Network Members and Knight physicians, clinicians, PAS staff, and care coordinators in the medical practice to support community providers and patients throughout the cancer care continuum (prevention, screening, risk assessment, diagnosis, clinical trials, treatment, survivorship, and end of life care) as appropriate. - Ensure Network patients follow through with referrals to other specialties, labs, and diagnostic imaging through review of patient records in OHSU Epic and through direct verbal and written communication with representatives from Network Member clinical teams and OHSU clinical and research teams. - Independently manages workload within service level agreement; Understanding and abiding by agreed upon timelines, i.e. Network Members, Referral processing metrics (2/4 day) - Maintains a detailed tracking mechanism to track actions that require follow up related to patient and referring office inquires, referrals, records requests, etc. - Receive and make outgoing phone calls to patients, referring provider offices, or other medical facilities within or outside the Knight Cancer Network regarding new patient scheduling, inquiries regarding oncology related research studies, and inquiries.  - Assess/coordinate patient and referring office scheduling requests utilizing standard work based on diagnosis, insurance coverage or lack thereof, and previous treatments. - Facilitate financial counselor review or consultation for patients that do not have insurance or are underinsured per standard work. - Triage medical treatment questions to the appropriate clinical parties via Epic. - Coordinate additional supportive appointments, such as labs, treatment, imaging, etc., with other OHSU departments and referring provider practices to achieve optimal care coordination for medical or financially fragile patients. Clinical Research: - Serves as a liaison between Network Members and Knight research teams to facilitate enrollment on and adherance to clinical trials.  - Coordinates with OHSU clinical research nurses/associates/faculty notification to community oncologist and a nurse at the practice when a patient is enrolled on a clinical trial. - Directs Network Members to the OHSU faculty note and ensure the community practice team is aware of immediate next steps to occur in the community practice. - Notifies OHSU team if Network Member perceives any barriers and connects the clinical teams involved to resolve, assisting where relevant and within a non-clinical scope. Referral Processing: - Contact patients within 24hrs of receiving their referral to ensure patients are aware of their referral and understand next steps. This call will also be a time to ensure registration is complete and patient is set up for mychart. - Process incoming referrals that are faxed, emailed, or verbally given to the KCI department from the OHSU Intake Referral Center, Network Members or referrals directly faxed referrals to the KCI department.  - Ensure that patient demographics are correct (i.e. address, contact numbers, PCP, referring provider, referred to provider etc.).  - Create referral shell from faxed referral. Cross-reference referral matrix to identify what additional records if needed are required for medical review or appointment. - Request medical records including but not limited to, office notes, lab/imaging reports, etc. Enter orders for pathology review, request images be pushed to the OHSU Imaging EMR. - Separate faxed referral into like categories and create a PDF packet of the medical records information to facilitate medical review. - Coordinate medical review and with Nurse Navigator or Medical Provider - Request additional records or schedule additional appointments necessary to be done in coordination of a new visit, scheduling return office visits upon request. - Communicate with the referring office/ patient throughout the referral process from start to finish informing of delays or additional items needed prior to scheduling up to scheduling. Communication: - Works specifically with referring providers at assigned Network member sites to understand their preferences for communication about patients’ test results, treatment plan recommendations, treatment progress. Manages those communications with the staff in OHSU medical/surgical practices, bringing concerns forward to leaders when unable to resolve service discrepancies. - Ensures referral and scheduling related activities are transparent at each step to the referring provider and patient by initiating update calls/letters/faxes to either the patient or referring provider. - Works with OHSU research and clinical staff to agree on joint systems for tracking referred patients in the OHSU systems. Identifies existing or potential bottlenecks and works with research, clinical, and Network teams to create interventions to resolve. - Works with manager to track and identify existing or potential bottlenecks workload, deadlines, and priorities. Clearly communicate any issues that would result in overtime or out of scope requests from others. Managed Care & Financial Coordination:   Process Managed Care functions to include but not limited to the following: - Maintain current information on insurance plans and serve as a liaison and information resources for physicians, nursing support staff, co-workers, referring physicians’ offices, patients and insurance companies on authorization requirements. - Gather and/or verify patient information including demographics, insurance coverage, and financial status in accordance with OHSU and best practices. - Enter all information accurately into OHSU EMR and /or into the medical record when necessary.  - Document financial status and make referrals to financial counselors based off key indicators. Administrative: - Regularly review and recommend updates to the Knight Cancer Referral Matrix. Ensure accuracy of disease, provider and record requirements by regularly soliciting updates to the matrix from providers and clinical staff as needed. - Report and analyze referral data in an effort to minimize delays and surface barriers to meeting ambulatory metrics and KCI Network service level agreements. - Participate in appropriate educational activities that enhance general knowledge or ability to do assigned work; Attend staff meetings and other informational sessions; Read vendor documentation, OHSU job related policies, trade publications, or other appropriate publications; interact with peers and other employees to receive and disseminate information. - Other duties as assigned Customer Service: - At all times must exemplify extremely high-quality customer service to both external customers as well as internal customers that meets or exceeds the service standards as set by OHSU. This duty includes prompt and professional communication efforts, high level conflict resolution with all people including but not limited to, peers, patients, clinical team members, etc., flexible coverage of internal service needs, continuous application of process improvement methods and skills, crisis management, & developing a standard complaint process for process improvement.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

While demonstrating strong leadership, creativity, high energy, and a knowledge base in ARRS functions, assure that health, husbandry, and housing requirements for a wide variety of laboratory research animals meets Federal, State and departmental requirements, by coordinating work assignments to meet investigator and animal care needs, overseeing timely and effective completion of tasks assigned, and providing instruction and training to Veterinary Research/Health Technicians, Laboratory Animal Technicians, and a wide variety of research staff, in a professional manner and with a service-oriented attitude. The area of work assignment and specific tasks will vary, depending on animal population and care requirements, service requirements, staffing needs and the individuals knowledge. Work inside ABSL-2/2+ & ABSL-3 facilities is required.

Hiring Bonus and Relocation Package Available   Strategic Planning - Partners with others to develop a department strategic plan that aligns with the division strategic plan and nursing’s vision. - Collaboratively formulates department objectives, goals and specific strategies related to initiatives. - Develops short and long-term goals that identify the target conditions. - Coordinates the implementation of interventions to meet department-level goals. - Communicates, implements, and evaluates the unit strategic plan. Operational Leadership - Partners with others to enhance healthcare and, ultimately patient care through interdisciplinary activities, such as education, consultation, management, technological development, or research opportunities. - Applies systems theory with an understanding that how parts of a system relate to the overall system. - Maintains knowledge of current nursing practice and the roles and functions of care team members (e.g. charge nurse, code team, RRT) - Evaluates staff’s competency and intervenes to optimize performance and ensure safe, quality, effective and efficient patient care. - Leads and practices patient/family advocacy and promotes patient-centered decisions and outcomes. - Maintains visibility and open communication with the staff and department leadership - Communicates plans and decisions to department staff and other stakeholders. - Asserts view in a non-judgmental manner. - Reflects on own method of decision-making and the role of beliefs, values and inferences to develop leadership and performance capacity. - Practices within shared-governance structures to distribute leadership and promote decision-making appropriate level within the governance structure - Celebrates successes and accomplishments. Financial Management - Achieves financial targets: Manages productive, non-productive and premium pay to optimize performance goals. - Collaborates with the Professional Practice Leader to prioritize and allocate resources for department/division level education & practice priorities. - Develops innovative solutions and applies strategies to obtain appropriate resources for nursing initiatives. - Promotes activities that inform others about cost, risks, and benefits or care, or of the plan and solution. Human Resources - Uses evidence-based leadership to promote desired behaviors - Develops a high-functioning workforce in collaboration with the department leadership - Recognizes and rewards exemplary professional practice - Mentors and coaches staff in an ongoing and progressive manner - Monitors and evaluates the application of practice standards - Collaborates with department leadership to facilitate behaviors that impact safety, quality, patient satisfaction, and employee satisfaction. - Collaborates with the PPL to identify individual practice issues, develops improvement strategies, and evaluates performance for all nursing staff on assigned units. - Leads department efforts to recruit & retain highly qualified staff. - Develops department succession planning initiatives. Performance Improvement - Develops the department/division quality plan in collaboration with the unit’s formal and informal leaders. - Utilizes data to identify areas for improvement based on assessment and current states. - Monitors and uses data to determine patient care quality improvement objectives. - Evaluates the practice environment and designs and implements quality improvement strategies to ensure nursing sensitive outcomes meets or exceeds established goals. - Engages staff in department initiatives. - Evaluates the impact/benefits of organizational, nursing, and department initiatives. - Identifies areas of risk and makes suggestions for reducing risk and improving outcomes. - Trends and investigates concerns and errors to understand the root cause of occurrences of errors or adverse events and success. - Communicates learning to disseminate best practices. - Supports workflow processes that builds a culture of safety. - Uses current research findings and other evidence to expand clinical knowledge, enhance role performance, and increase knowledge of professional issues. Professionalism - Evaluates practice in relation to the professional practice standards and existing evidence. - Promotes clinical nurses’ translation of theory, scope & standards into practice to exercise autonomy and decision-making authority - Advances practice excellence by communicating a clear and consistent message about the the ownership of role and standards -based professional practice. - Engages in informal and formal processes of giving and seeking feedback regarding role performance from individuals, professional collegues, representatives, administrators, and others. - Mentors and supports others to access resources for their professional development.

Now accepting ADN applications! Hiring Bonus and Relocation Package Available.   Working on 10D is more than just a job. Our team is making a difference one patient at at time AND improving healthcare for all. We are a collaborative and dynamic dual specialty unit that support both acute care and research missions at OHSU. Our team values collaboration, curiosity, compassion, and education. If this interests you, we want you on our team!   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   RN Role Description and Department Specific Requirement Addendums go to the TTP Program webpage: https://www.ohsu.edu/nursing-careers/transition-practice-ttp-program   Additional information on participating departments can be found on this webpage.

- Conducts on-site and telephone Medicaid program intakes, with follow up with the appropriate Medicaid office, Aging and People with Disabilities office (APD), and other state or federal offices as needed. Assists potential eligible clients or their representatives in the application process, monitoring, advising, interviewing and advocating as appropriate throughout the application process from initial application through formal decision. Monitors decisions of approval to ensure accuracy of program and medical effective date and decisions of denial assuring appropriateness of agency action. Counsels referred patients delineating State medical coverage versus personal liability.   - Asseses all other possible funding sources such as COBRA, Qualified Health Plans, and Project Access Now Premium Assistance. Submits any appropriate referrals to outside agencies and follows up with patient and/or agencies until a decision has been made. - For patients/guarantors disclosing difficulty in ability to pay their bill, and after assessing all other possible funding sources initiates financial assistance application - Reviews financial application and attached documentation submitted by patients to determine that all required information is provided and is completed properly. Provides information, clarification, and interpretation of financial policy and procedure to assist patients in completing the financial application and understanding the basis for decisions made. - Assures that the financial application, verification documents and Liability Determination Worksheet have been scanned into the document imaging system in order to have central financial processing team assigned to work.   - Provides high quality customer service to all internal and external customers. This includes communicating accurately, openly, in a timely manner, and extending special attention and sensitivity to all patients, visitors, and fellow employees. Must demonstrate superior customer contact skills, remain calm and resourceful during crisis management or other difficult situations, and manage standard complaint processing. - When information gathered discloses patient has insurance, gathers information. If coverage is Medicare or Medicaid, adds coverage to patient’s record accurately with correct effective dates.  If coverage is outside Medicare or Medicaid, transfers account to the applicable internal teams for insurance verification and authorization.    - Actively identifies, on a continuous basis, Medicaid program changes, problematic policy issues and procedural requirements relative to state and federal programs that impact patients and the hospital.   - Serves as a liaison between HMC and inter-and intra-state and federal agencies serving the indigent population.  Maintains a successful working relationship with state and federal agencies, managed care providers and others.  Collaborates and coordinates with other HMC hospital and clinic departments to provide financial and advocacy services for referred patients. - Evaluates and advises patients and family members in accessing hospital and community services by consulting and making referrals to social workers, patient care coordinators, nursing home liaisons, outside agencies and legal services. - Follows Department procedures, and participates fully as a team member of Patient Financial Services. Completes other tasks as assigned by management.

- Customer Service: Provide the highest level of customer service to external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. - Additional Business Functions/Duties / Coordination/Staff Resource: When called upon, shares business expertise and disseminates business and clinical information to PAS Specialists within the Department. Instruct co-workers as needed in Epic. Maintains a service-based working knowledge of diagnostic and procedural coding. Provides on-the-job training, orientation, guidance, and coaching for new PAS personnel in the service area. - Call Processing: As needed, responsible for connecting the patient with the appropriate individual to progress their care in the clinic; Transfers calls as needed, creates telephone encounters, contacts nursing coordinators, and pages providers and staff as required per circumstance; Scheduling and managing of patient access to Center for Hematologic Malignancies Clinic; Create telephone calls from patients in the EMR which will include accurate documentation of requests for medication refills, complaints, general information inquiries and urgent health care concerns; Triage calls to the appropriate staff for patient care /needs assessment; Process call (answering, screening, routing, paging etc.) in a timely, polite, professional manner; Route calls to appropriate conclusion; Provide information to callers, including directions, addresses and hours of operation; Use schedules and departmental procedures to locate appropriate on-call person for internal and external callers; Understand and process calls per departmental policy for each encounter type (ie refill, telephone, documentation, etc); As needed, expected to take 10% of incoming volume of clinic calls. - Check-in/Checkout: Checks in and out of clinic, procedure, and infusion appointments; this includes, but is not limited to, a careful review of insurance benefits, demographic information, confirming insurance eligibility and/or authorization, and complex provider and infusion schedule. Checks patient account numbers and corrects any problems, seeking advice from Central Registration as required. Ensures that all appointment comment information is accurate and completed. Identifies and updates deductible payments, co-payments, and prepayment requirements. Proper use of OHSU forms and documentation is required for all patients. - Scheduling: Coordinate high volume of complicated patient care appointments, procedures, and infusion treatments as directed by physician and/or nurse staff; Serves as a liaison and information resource for physicians and nursing support staff; Return phone messages; Prepare and mail patient information packets; Direct patients to appropriate providers for other health care issues; Complete and route direct referrals to other clinical services; Enter patient information accurately into the electronic medical record when necessary. Maintains a service-based working knowledge of oncology practice. - Is responsible for verifying patient eligibility and securing referral/authorization before the outpatient appointment or inpatient admission. The authorization process includes, but is not limited to, putting referral information on-line, obtaining authorization to provide care from the insurance company, identifying how much of the patient’s deductible has been met, determining how much of an education benefit has been exhausted, tracking the number of visits used per authorized, following up on referrals for return appointments, and other miscellaneous tasks. - Obtains managed care authorizations for all consultations, procedures, office visits, and care arrangements by scheduling appointments and contacting other ancillary and clinical services as needed. Applies problem-solving and negotiating skills in resolving patient concerns and managing care-related problems.  - Integrated Care: Obtain prior medical records and studies when appropriate; Responsible for obtaining, recording, tracking, and verifying referrals and authorizations for the respective outpatient clinic and lab visits when necessary.  - Administrative Duties:  Faxing; Letter queues; Using correct fax to send outgoing fax notification re: referral receipt; Other duties as assigned. - Continued Professional Development: Participate in appropriate educational activities that enhance general knowledge or ability to do assigned work; Attend staff meetings and other informational sessions; Read vendor documentation, trade publications, or other appropriate publications; interact with peers and other employees to receive and disseminate information.

The Custodian will primarily provide cleaning services to the university. This position will collaborate with other team members, inside and outside of the department, by providing support, sharing information, and reporting issues.  Individuals in this position must complete assignments by following written and verbal direction to achieve position objectives and department goals.  The Custodian must also demonstrate flexibility and exercise independent decision making as needed based on needs of the facility. The Custodian must have attention to detail, a passion for cleaning, and the ability to maintain positive rapport with customers. The Custodial position is part of a highly productive, flexible team capable of collaborating with other work units to provide our customers with an outstanding environment in which to work.  OHSU is committed to sustainable practices; the custodian will perform green cleaning practices and provide feedback to analyze effectiveness.

- Responsible for coordinating and managing the non-nurse aspects of the patient's care process. Work with the PAS Staff to schedule tests, diagnostic procedures, and admissions according to protocol, nurse coordinator and/or physician request with high level of accuracy. - Other supportive functions for RN Coordinators and Hematology/Medical Oncology provider under the direction of the Manager. - Managing incoming faxes for established patient - Prior authorization for medication refills - Incoming mails for RN Coordinators and providers - Outgoing faxes - EPIC and outlook messages - General high-level clerical and project support - Optimize use of RN time for nurse essential duties. Develop new procedures and tracking processes to streamline this area of the department. - Documentation - Document legibly, concisely and completely to ensure that others can accurately assess the status of patients' progress by reviewing that documentation. Use established checklists and sign-out procedures appropriately. Participate as assigned with database input (internal and external). Update database information weekly or as requested. - Data Management - works closely to maintain knowledge of clinical study required time lines to help ensure patients' process does not deviate from requirements. Initiate and implement processes to facilitate new protocol implementation and tracking tools.

- Assists physician during cases while operating a variety of complex radiologic imaging equipment including fluoroscopy and ultrasonography within the Cardiac Cath Lab suite. - This includes circulating in the procedure room, operating the imaging equipment in both adult and congenital procedures. - Cross train to another service area (Cath Lab, Hybrid OR, etc).  - Prep the patient and prepare supplies under sterile conditions for the procedure. - Scrub in with the physician and assist in performing procedure.  - Accurately obtains x-rays for the exams while being respectful to the patient’s abilities and safety issues.  - Operates automatic injectors and selects the appropriate contrast agent for the patient and the exam under the direction of the physician.  - In collaboration with other staff, provides patient care during examinations.  - Responsible for equipment maintenance and use - Includes recognizing, troubleshooting, reporting, and documenting equipment malfunctions along with coordinating borrowing equipment from other departments.  - Work independently on-call with department physicians and nurse.

**New hires are eligible for up to a $1,500 hiring bonus**   The Veterinary Technician 1 is the first level of a three-level series. It is distinguished from the higher-level classifications with increased supervision and reduced responsibility for performing complex animal care protocols and veterinary diagnostic and treatment procedures.  At this level, there is an emphasis on animal health, hospitalized patient care, and training, with increased supervision of techniques and decision-making processes. This position assists in providing clinical care, nursing support, and husbandry for a variety of USDA covered laboratory research animals including those typically housed in a BSL2+ laboratory and may also involve an ABSL3 facility. The successful candidate for this position will have experience caring for animals in a veterinary hospital or a laboratory animal, including time in a clinical position utilizing the proper techniques to safely perform standard veterinary and clinical care procedures. Demonstrated competency in wound management, IV fluid therapy, and the accurate calculation of medication dosages. This position requires a positive, productive attitude with the ability to communicate effectively in written and oral formats, be able to work with a variety of diverse individuals, which includes leadership, veterinary, scientific, technical staff, and within a team. Additionally, it is important to have the ability to prioritize multiple tasks, projects, and competing deadlines.   This is a position that if you bring your passion for animals, research, and a desire to advance your veterinary career, the opportunities are limitless.

**New hires are eligible for up to a $1,500 hiring bonus** The Veterinary Research/Health Technician 2 assists in providing clinical care and husbandry for a variety of laboratory research primates.  This is the second level of a three-level series.  It is distinguished from the lower level by increased responsibility in independently performing the duties of a VRHT1 while also triaging situations that may arise throughout the day w/o direct oversite. The primary function of this position is to support the clinical medicine unit related to the care of laboratory animals with a large emphasis on clinical and surgical medication distribution and preparation.  Duties must be performed in a professional manner and will require contact with investigative staff.  The area of work assignment and specific tasks will vary, depending on veterinary care requirements, service requirements, and staffing needs, during regular and non-regular working hours, including weekends, holidays, or on an overtime basis.  

Dish room work: Runs dishes through dish machine, cleans dish machine, sorts trays, separates permanent service ware, trash, recycling, food and food soiled paper for compost, cleans scraping table and work area OR catches and sorts clean dishes from dish machine, cleans dish room, sweeps catching area of dish room.