Supervisory and Budget responsibility: 55FTE, $7 million expenses, annual visits 37,000 for 13,000 patients. The Practice Manager supervises 55 Staff including Back and Front Office Supervisors, Triage and Care Management RN's, Behavorial Health staff, Administrative staff, and Athletic Trainer, along with all front and back office staff directly or indirectly in a manner consistent with the philosophy and leadership of OHSU, Family Medicine and the Gabriel Park Health Center. Oregon Health & Science University (OHSU) is a nationally prominent research university and Oregon's only public academic health center. Our patient care is among the nation's best, ranked #1 among the nation's medical school family medicine departments by U.S. News and World Report 2019, 2020, 2021, and 2023.   1. Clinical Practice Management: - Develops, maintains, and implements practice policies and procedures. A key leader of transformative changes to the care delivery model as it is adapted to the rapidly changing health care environment.  Provides leadership on development and implementation of standards of practice. - Leads and participates on committees. Ensures practice compliance with regulatory requirements. - Oversees inventory of all supplies and equipment. - Serves as liaison in coordination of support services for practice operations. - Leads and/or assists with implementation of grants and projects. - Demonstrates knowledge of standards developed by organizations monitoring patient care including, but not limited to DNV and CLIA. In conjunction with clinical staff, coordinates patient flow. - Monitors patient outcomes, especially patient experience, as well as quality metrics in general. Actively shares results with staff and develops appropriate action plans for improvement. Ensures that patient education materials are available and current. - Assists in planning and scheduling patient education classes and related services. - Oversees patient complaints and monitors customer service delivery. Makes periodic reports to the Patient Advisory Committee regarding the patterns of complaints and our responses to them. - Supports and coordinates other specialty services with the clinic including: - OHSU Sports Medicine hub - OHSU Sports Medicine Fellowship program - Transgender Health - Behavioral Health - Manages the support staff for the following service lines: - Neuropsychology, - Acupuncture - Integrative Medicine - Long-Covid - Advanced Care Planning - Radiography - Cardiac Stress tests   Personnel Management: - Assumes responsibility for coordination of all clinical activities for faculty clinicians and residents, in conjunction with the Medical Director. Works with Medical Director regarding faculty and resident issues.    - Directs the work and supervises the Front and Back Office Supervisors, Administrative staff, RN Care Managers, Triage RNs, Behavioral Health staff, and Athletic Trainer. Indirectly supervises front and back-office staff. - Monitors direct patient care to ensure appropriate use of all front and back-office staff. Monitors staff adherence to policies/procedures and to maintenance of standards of care. Plans, assigns and approves work. - Ensures assigned staff adequately meet workload requirements. Hires, evaluates, counsels and dismisses personnel. Responds to AFSCME and ONA grievances. Conducts staff meetings. Recommends salary adjustments. - Identifies training and development needs of staff and coordinates in services to meet staff needs. Orients new staff and coordinates training. - Monitors staff time and attendance. Administrative Functions:        An active key member of the Leadership Team: - Leads in setting and achieving goals and objectives for the practice and provides direction and guidance for other clinic managers and supervisors. - Demonstrates knowledge of capital purchases, payroll and billing processes. Keeps abreast of all expenditures, revenues, workloads and general clinic performance in terms of costs, quality, and patient satisfaction.  Assists with grant budgets, required cost reports, annual audit, and strategic plan. - Works with DFM CFO to create and meet budget expectations. - Assists with QI planning and implementation, particularly with Lean projects. - Leads and assists with development of new programs; implement security protocols and Patient Experience interventions - In conjunction with DFM CFO, Works with UMG billing entity to assure correct submission and receipt of payments from insurance providers and to assure optimization of revenue. - Fully promotes and complies with the Code of Conduct; OHSU Health Care System and departmental policies and procedures. Develops or modifies policies and procedures as needed and participates in ongoing continuing education focused on improving professional and practice management skills. Key Deliverables of the role:  - Focus on growing visit volume while maintaining balanced budget. Patient experience scores, clinical compliance, high functioning staff, efficient patient flow/clinical operations - Participates in oversight of grant proposals, quality assurance and data reporting to ensure benchmarks and deadlines are met   Job titles of employees supervised: Behavioral Health Consultants, Behavioral Health Resource Specialist, RN Care Managers, RN Triage, Back Office Supervisor, Front Office Supervisor, Administrative Coordinator, Administrative Assistants, and the Athletic Trainer.  Direct: 15 Indirect: 40

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to identified patient populations, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests prescribe and manage medications and other therapies, provide health teaching with an emphasis on prevention of illness and health maintenance; and, refer patients to other healthcare professionals as necessary. - Knowledge and competency in basic management of postoperative foregut/bariatric surgery patients. - Educates the patient and families throughout their stay for discharge - Assures effective and efficient workflow and length of stay by partnering with the discharge case manager daily and at interdisciplinary care coordination rounds Scholarship (improvement science, research, writing, abstracts, grant supported work, presentations, etc.): Keep abreast of changes in field and applies knowledge to identify and recommend enhancements to clinical quality, patient experience/satisfaction, length of stay and to achieve improvement that demonstrates a higher standard of care. Assesses and recommends initiatives to improve performance indicators related to patient experience, quality, and costs. Professional development meeting the expectations of ongoing certification. Demonstrates success or productivity in the field as evidenced by securing research funding, publication in journals and/or other forms of peer presentations. - Actively contributes to Quality Improvement clinical projects. Collaborate with residents to support research endeavors (when appropriate). Teaching/ Clinical Supervision: Support OHSU’s academic missions by participating in the design, development, and assessment of program curricula for professional (advanced practice nursing, medicine, and physician assistant) specialty areas; including course objectives, instructional methods, learning outcomes, projects, and assessment measures. Teach program courses as needed according to specified learning outcomes; academic advising and career related counseling for students; monitoring student retention and identifying and assisting at-risk students.   Deliver individual instruction to support fellows, residents, graduate APP students, and other clinical learners to support their personal program of learning in the applicable specialty area. Provide instruction and review of the practices, policies, and procedures in a variety of functions; including but not limited to development of treatment plans, interpretation of clinical diagnostic data; developing orders; patient and family communication and education; management of medical equipment, electronic medical records; performing procedures, and transitioning patients to the next level of care. Assures adherence to the specialty specific protocols, best practices, quality, and organizational indicators. Provides input to the performance of the resident or graduate APP student as a provider or graduate APP student provider in the practice setting. - Creating pathways and protocols to standardize care for Foregut and Bariatric surgery patients. Updating existing pathways/protocols. Creating Order Sets to facilitate standardized care. Participate in service specific tumor boards as well as Bariatric High-Risk Committee.

Key responsibilities will include lab maintenance, supporting studies utilizing, induced pluripotent stem cells (iPSCs), mouse models, as well as human genomics projects. Duties include:   - Plans, conducts, and completes laboratory experiments with minimal supervision of the head of the laboratory.  Specific duties will the culture of induced pluripotent stem cells (iPSCs) and other cell types (mainly neuronal). - Performs primary molecular genetic techniques including PCR, gel electrophoresis, enzymatic analyses, fluorescence assisted cell sorting (FACS), fluorescent and light microscopy, plasmid preparation, DNA isolation from mouse and human tissues, next-generation library preparation, and studies of gene expression. - Performs complex test procedures and analyses involving multiple procedures and a variety of technical approaches. Operates a variety of instruments and scientific equipment, including operation, quality control and maintenance.  Assists with experiments and assays, preparing solutions, collecting and entering data, maintaining databases, assuring compliance with established safety procedures and maintaining required documentation. Assists with training of students, fellows, and RAs. - Collects, records, organizes and verifies the accuracy of data. Conducts literature searches and summarizes information in an appropriate format for a particular study; Documents and interprets results of experiments and reports to principal investigator. Presents experimental results at lab meetings and participates in journal and research group meetings. Prepares written reports and, as applicable, regulatory documentation. - Lab Maintenance: Maintain work and common research areas. - Logistical Support: Supports PI with management of lab, including, but not limited to, inventory, lab purchase orders, and tracking project related expenditures.

A Postdoctoral Scholar position with a bioinformatics/computational, experimental, or dual focus is available immediately in the laboratory of Dr. Brian J. O’Roak, Department of Molecular and Medical Genetics at Oregon Health & Science University (OHSU) for highly motivated individuals. Highlights of Dr. O’Roak’s past research successes include: pioneering trio-based exome sequencing in simplex autism and developing new technologies for rapid and economical targeted resequencing.   We are building on this experience by forming a strong and diverse research group focused on developing and implementing cutting-edge methods and technologies for discovery and replication, molecular diagnosis, functional dissection of pathways, and targeted therapeutics for neurodevelopmental and related disorders. This work has the potential to dramatically improve the lives of individuals affected with these currently untreatable disorders through early intervention and biologically based personal therapies.   Areas of interest include: genomics, single-cell genomics, modeling of neurodevelopmental disorders in stem cell (iPSC) and animal systems, massively parallel functional assays, and bioinformatics.   In particular, there is an immediate need for a fellow with next-generation sequence analysis experience to lead a project exploring the role of germline mutations and somatic mosaicism in autism and other neurodevelopmental disorders (e.g. neural tube detects), for which long-term funding currently exists. This would build on our work recently published in the AJHG (see Krupp et al. 2017).   Salary for this position aligns with the NIH Scale.

- Plans, conducts, and completes laboratory experiments under the supervision of the head of the laboratory. Specific duties will the culture of induced pluripotent stem cells (iPSCs) and other cell types. - Provides assistance with mouse colony management and husbandry, tissue dissection, and genotyping.  - Performs primary molecular genetic techniques including PCR, gel electrophoresis, enzymatic analyses, fluorescence assisted cell sorting (FACS), fluorescent and light microscopy, plasmid preparation, DNA isolation from mouse and human tissues, next-generation library preparation, and studies of gene expression.  - Assignments require the performance of complex test procedures and analyses involving multiple procedures and a variety of technical approaches. Operates a variety of instruments and scientific equipment, including operation, quality control and maintenance. Assists with experiments and assays, preparing solutions, collecting and entering data, maintaining databases, assuring compliance with established safety procedures and maintaining required documentation. - Collects, records, organizes and verifies the accuracy of data. Conducts literature searches and summarizes information in an appropriate format for a particular study; Documents and interprets results of experiments and reports to principal investigator. Presents experimental results at lab meetings and participates in journal and research group meetings.  - Assists in the daily operation of the lab including hazardous waste disposal, sterilization of equipment, cleaning glassware, general servicing of equipment and ordering lab supplies, and preparation of media and buffers. 

- Performs receiving, stocking, data entry, picking, delivery, and functions as necessary to ensure required daily tasks are completed on time, and sufficiently, to meet the customer’s needs for medical supplies and linen. Performs requirements of, and maintains compliance with, organizational guidelines and policies.  - Stocks and empties Scrub Avail dispensers, and empties chute rooms as necessary to ensure an accurate and adequate supply of scrubs and linen are available to meet customer needs.  - Performs preventive maintenance functions of the Pyxis/ParEx supply machines/areas as necessary to ensure accurate restocking and patient charging.  - Maintains a clean, safe, and efficient working environment; Shelves: ensures shelves are properly erected, clean, neat, properly stocked, and marked with product information. Housekeeping: ensures the warehouse is clean, packaging removed, and non-stock products are neatly arranged. Facilities: ensures facility deficiencies are reported. Equipment: provides proper care and regular services to equipment, logs, and reports deficiencies.  - Performs other duties as assigned.  - Maintains knowledge of, adheres to, and knows the locations for, departmental policy, procedure, safety, and MSDS manuals.  - When tasked, drives organizational vehicles in a safe and efficient manner, assists Logistics Fleet and Warehouse supervisors with the maintenance and refueling, maintains driver's log, and fills out vehicle inspection reports as necessary. Have and maintain a valid driver's license. Maintain special equipment as assigned i.e. tire chains, inclement weather accessories, tire jacks, etc. Performs emergency roadside service to vehicles such as changing a flat tire. 

$56.55-$82.13 per hour, based on experience   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.  

- Responsible for the management and success of the Organ Utilization department. Provides comprehensive supervision as well as real time support for clinical and logistical decision-making related to triage, donor management, organ allocation, and recovery to ensure case activity proceeds in an effective and efficient manner. Assesses success of group and individual practice, provides effective feedback, and develops processes to help drive performance improvement. - Partners with leadership from Clinical, Hospital Development, Family Support, and Quality departments to ensure effective interdisciplinary collaboration to optimize donation outcomes throughout the DSA. Collaborates with Medical Directors as needed, and assists staff in working through operational and administrative challenges. Actively builds relationships with local and national transplant centers to maximize opportunities. - Performs 24-hour on call functions as needed based on department staffing needs. - Special projects and other duties as assigned.

- Performs testing in all sections of the Core Laboratory with accuracy, speed, and efficiency, using Erytra, Iris, Sysmex XN 9000, ABL, Beckman Coulter DxC, DxI, Centaur, ACL Tops and additional instrumentation. Follows written procedures and policies. - Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone. - Performs all computer functions using Beaker, WellSky and EPIC/Beaker software. - Answers telephone requests for laboratory information. - Calibrates, maintains and troubleshoots laboratory instruments and procedures. - Trains new employees, students and residents. - Performs and evaluates quality control data to determine functionality of instruments and procedures. - Other Duties - Assists with miscellaneous technical administrative functions to support daily laboratory activities. - Performs inventory of reagents and supplies. - Reviews critical, summary and outstanding lists. - Performs projects assigned by lead worker, technical coordinator or lab manager. - Completes competency training, annual review of policy and procedure manuals, and safety review. Attends and participates in staff meetings and training sessions. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Carries out job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills. - Attends and participates in staff meetings and training sessions.

- Performs duties as (AOC)/(CRC) serving in an on-call capacity providing consistent, comprehensive oversight of all organ donation operations including, but not limited to, donor referral, triage, authorization, management, organ allocation, and recovery. Responsible for providing plan of care guidance and ensures case activity proceeds in an effective and efficient manner. - Performs duties as ODC: uses independent judgment and established parameters to screen for potential organ, tissue, and eye donation in all DSA hospitals; obtain consent for donation; communicates with donor families, hospital staff and transplant teams; conducts donor management in ICU; places organs for transplant and assist with organ recovery; completes required donor follow up - Participates and leads process development projects that are in alignment with the organization’s mission - Other projects as assigned

Preparation/Cooking: - Prepare food items for patients and visitors at OHSU South hospital and CHH2 according to standardized recipes and menus or by verbal instruction given by higher-level cooks or supervisors. Perform functions according to following procedures as listed: (1) mise-en-place (put in place) all ingredients and supplies; (2) perform all required preparation; (3) cook ingredients using prescribed best method; (4) hold and serve at proper safe temperature; (5) chill as appropriate using correct food safety procedures; (6) reheat as necessary to the appropriate safe temperature; (7) properly label and date products to be stored in the various stages of production. Food Safety & Sanitation: - Ensure all foods, including potentially hazardous foods, are handled in a safe and proper manner according to Food and Nutrition Standard Operating Procedures, Hazard Analysis and Critical Control Points (HACCP), OHSU Infection Control, and Multnomah County Health Department. Identify critical control points (CCPs) in food preparation and storage and monitor the factors that might create a food safety hazard, using corrective action when a deviation occurs. CCPs include but are not limited to: hand washing, cooking, cooling, holding, thawing, temperature monitoring, cross-contamination. Effectively prepare sanitizing agents (e.g. bleach water, quat sanitizer) and clean and sanitize food preparation appliances, work areas, utensils, and equipment using dish machine or three-compartment sink method. Maintain cleanliness of assigned work area. At minimum, the last 30 minutes of each shift will be dedicated to cleaning, sanitizing, and sweeping assigned work area. Planning, Requisitioning and Preparation: - This position must be able to maintain adequate products and supplies for patient operations, especially being prepared for the next days and coming events. Request needed products, and supplies to be ordered; check supplies or food products delivered by suppliers, to insure they meet type, quantity, and quality specified, checked for proper temperature safety standards. Must be able to make a production schedule and oversee its completion, coordinating with the patient services supervisor and the retail café supervisor to ensure complete order and adjust to last minute order when necessary. Keep records of amounts of foods prepared and left overs to adjust production schedules. Miscellaneous: - Provides training in cooking methods and procedures, participates with supervisor in planning menus and recipe development and testing. Cook II positions are expected to be independent problem solvers, and creative innovators; and perform regular and new tasks and responsibilities as assigned by managers and supervisors. Assists with cooks and other staff members to achieve daily and overall production needs as directed by supervisor. Demonstrates through performance the philosophy of service excellence. Performs requirements for staff members as outlined in the Compliance Roles and Responsibilities in OHSU Hospitals and Clinics. Supports sustainability efforts of the Food & Nutrition Department in recycling programs, i.e. food waste for composting, and adhering to FIFO product utilization.   Maintains good personal hygiene and assigned work area, equipment and tools in a clean and sanitized condition on a daily basis by the use of a self-inspection sanitation checklist to a standard of 90% or better. Point of contact for Health Department inspections in absence of supervisor or food safety coordinator.  

PROVIDES A SAFE THERAPEUTIC ENVIRONMENT - Ensures the safety and welfare of patients and fellow employees - Utilizes proper posture, sound body mechanics and principles for safe patient handling - Considers the needs of patients, employees, medical staff, volunteers, vendors and members of the community in an informative, courteous and compassionate manner - Maintains general good physical and mental health and self-care in order not to jeopardize the health and safety of self and others in the hospital / clinical setting PROFESSIONALISM - Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect their practice - Models ethical appropriate behavior, professional standards, compliance, and personal integrity - Identifies and pursues continuing education opportunities; applies and shares new knowledge - Participates in departmental staff meetings and in-service education programs - Takes responsibility for special projects and assignments, and additional caseload when needed - Displays mature, empathetic and effective professional relationships by exhibiting compassion, integrity and concern for others - Conducts oneself in an ethical and legal manner, upholding the APTA Code of Ethics, OHSU, federal privacy policies, and state statues / OAR's specific to discipline. - Adapts to changing and demanding environments SERVICE - Demonstrates excellent customer service and communication skills in all interactions with patients and family, including both telephone and face-to-face situations - Uses I CARE for introduction and closing - Demonstrates active listening skills and supportive, professional/behavior at all times, to patients, families and staff - Addresses complaints and problems promptly and courteously, involving management when indicated - Communicates with patients/families, other health care team members, in a time and cost efficient, courteous manner PROVIDES SKILLED REHABILITATION TREATMENT - Prioritizes care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation - Performs and documents skilled patient care activities, including direct treatment and caregiver/patient/family education - Monitors and adjusts treatment plan specific to patient progress - Facilitates routine patient activity plans with nursing and other caregivers - Updates recommendations to team regarding continuing rehabilitation needs and plan as patient’s condition and situation warrant - Directs, supports and provides supervision as required for PTA’s, Aides and volunteers - Develops and enhances patient care program and patient outcomes in specialty area - Documents treatment and other patient contacts in patient's medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria CARE COORDINATION - Collaborates with the patient, family and medical team in multi-disciplinary patient rounds, ensuring a common level of understanding of the patient’s rehabilitation needs, and providing recommendations for rehabilitation after discharge - Requests patient /family conferences as appropriate, and participates in conferences representing department, heightens awareness of and advocates for rehab needs of patient - Enhances patient safety both during and after hospitalization by assisting the team in problem-solving, including but not limited to fall risk reduction, prevention of contracture, implementation of structured activity for patients with cognitive impairments - Provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation (including but not limited to medical necessity for skilled rehabilitation services and appropriate referrals, and expectations for rehabilitation outcome and rehabilitation service intensity at various levels of care) CLINICAL EDUCATION - Provides evidenced-based clinical instruction experiences and supervision for physical therapy students and physical therapist assistant students, typically in a backup role to full time CI’s - Ensure student completion of weekly goals; identifies and facilitates achievement of affiliation objectives - Provides regular feedback, completes CPI on schedule - Participates in the supervision and training for students from other disciplines PERFORMANCE IMPROVEMENT AND PROFESSIONAL DEVELOPMENT - Maintains current knowledge of, and complies with hospital and department policies and procedures, union contracts, etc. - Ensures baseline skills for patient management in all inpatient areas and maintains proficiency through regular exposure and patient care activity, mentoring with other staff, and formal or informal peer review - Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but is not limited to: attends educational classes appropriate to a job development, communicates additional training needs to direct supervisor, attends staff meetings and orients new staff, cross-trains for position in assigned or other areas - Assists in department quality improvement. Independently maintains an organized schedule, solves schedule conflicts through peer collaboration and informs supervisor when adequate patient coverage is not available DEPARTMENT OPERATIONS - Maintains a clean, safe and orderly environment for the patients, family and staff. Includes, but is not limited to: maintaining supplies, equipment and forms, notifying appropriate personnel when cleaning and repair of equipment is needed following infection control policies - Ensures return of equipment after patient use to designated place (whether unit-owned or department-owned) - Ensures and supports the delivery of individualized, high quality, current and evidenced based patient instructional materials; appropriate for patient condition and learning preferences - Ensures scheduler / manager has ongoing, current availability for scheduling. - Responds in a timely manner to scheduling requests; both for pre-scheduling requests for work opportunity response, and same day-notice unscheduled requests. - Meets or exceeds departmental efficiency expectations

Clinical Activities (not related to teaching or research): - Plans and supervises student lab and/or clinical experiences or practice based on teaching assignment.   Scholarly Activities (research/writing, abstracts, grant supported work, presentations, etc.): - Participates in scholarly activities based on faculty rank. - At the Assistant Professor rank or higher, faculty in the practice mission, demonstrates competence in an area of clinical expertise and engages in inquiry and scholarship that contributes to the practice of clinical practice. - At the Assistant Professor rank or higher, faculty in the research mission advance a program of research, prepares grants and seek funding, and engage with other missions to foster inquiry within the SON. Education Activities (include types of teaching and types of student taught): - Provides effective didactic instruction based on teaching assignment using appropriate instructional technologies to ensure that course outcomes are met. - Participates collaboratively in the development, implementation, and evaluation of curriculum. - Mentors and advises students. - Faculty in the doctoral program supervise students in dissertation and/or clinical inquiry projects. Service Activities: - These activities could include faculty meetings, committee membership, professional activities and other responsibilities as assigned by the Program or Academic Director. - Participates in faculty governance; additional engagement based on rank. Administrative Activities: - As negotiated. Other Activities: - The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.

Managed Care Coordination - Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, PAS specialists, referring physician offices, patients, Hospital Operations Support and others on authorization requirements; serves as a service area resource ICD9 coding requirements; obtains managed care authorizations for consultations, procedures, office visits, care arrangements, and contact other ancillary and clinical services as needed; problem solves and negotiates skills in resolving patient concerns and managed care related problems. Radiology/Surgery Scheduling - Schedules multifaceted patient appointments on line, and manually if necessary in all modalities of Diagnostic Imaging Services. Maintains current information regarding schedules for resources and providers. Serves as liaison and information resource for physicians, nursing support staff, coworkers, IP Admitting Department, Surgery Office, and Periop Services. Collects from physician and clinics all information necessary order information to schedule a scan (including ICD9 codes, diagnosis, equipment needs, etc.). Facilitates care arrangements by scheduling IRU time, preops, PAT clinic, ancillary and clinical services as needed. Applies problem solving and negotiating skills in resolving provider and patient concerns and other imaging related problems. Customer Service - - Provide high quality customer service to both external customers (patients, referring providers, clinics, insurance carriers) and internal customers (OHSU health care providers, staff) that exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face and telephone customer contact skills, crisis management, familiarity with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.  Enrollment & Authorization - Gather and/or verify patient information including demographics, insurance coverage, and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. Verify appropriate accounts are active and associated with services to be received. Confirm authorizations for imaging procedures. Enter all information accurately into OHSU databases or into the medical record when necessary. Follow up on pending authorizations until they are obtained.

Film and CD digitization and export - - Determines appropriateness of importing both internal and external data/images into PACS per departmental policies. Coordinates timely retrieval and delivery of internal and external images. Serves as point of contact for Iron Mountain storage facility. Ensures foreign films are tracked into the RIS and returned to their source. Operates film digitizer/scanner, CD burning stations, and film printer. Investigates/troubleshoots digitizing, display and printing issues and escalates to supervisor/manager if needed. Coordinates the release of legal image requests related to subpoenas and workers comp claims. Customer Service - - Serves as the first point of contact for all internal and external customers at the Image Library counter, and via telephone, fax and e-mail, using established policies and procedures. Provides excellent customer service in all circumstances. Answers inquiries and processes requests timely and accurately.  Data processing - - Receives and sends patient images via secure links to other locations and outside facility networks as per department policies and procedures. Fixes studies to maintain database consistency and proper patient identification. Reconciles patient identification. Tracks and organizes films within the Image Library, distributes and picks up films or discs to/from reading rooms and hospital locations. Coordinates with researchers to remove PHI from research exams and provide appropriate naming of anonymized data.  Office Tasks– - Coordinates and participates in the documentation of various files, databases, logs and records using Word, Excel, or Access, to ensure accuracy and completeness of information, as well as prioritizing of phone, e-mail and in-person requests for timely processing and delivery. Handles mail-ins and mail-outs.  Minor troubleshooting– - Independently investigates and resolves issues such as missing films/images, incomplete or incorrect information, or failed operations related to digitization, image transfers, CD burnings, de-identification or film printing. Promptly refers unsolved problems to supervisor or manager.  Training and Competency - - Completes successfully the required initial training and core competency assessment before or during the trial service period. Completes all required update modules. Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment.  Other - - Keeps work area clean and organized. Employee completes other duties as assigned. Communicates and coordinates with team members on larger assignments in order to work efficiently.

Echo Procedures. - Determines and instructs patient in proper preparation for exam; explains examination process and procedure to patient; positions patient for each examination to maximize effectiveness of image and minimize patient discomfort; adjusts equipment controls; modifies each study during the exam to demonstrate the anatomy, physiology, hemodynamics and/or pathology accurately; determines need for additional views depending on patient variables or demonstrated pathology; manipulates transthoracic transducer by hand over diagnostic area in order to image cardiac structures and visualize hemodynamic flow patterns as necessary; selects appropriate scan based on significant functional and/or anatomical pathology; records representative images for review by Cardiologist. Performs transthoracic echocardiography on pediatric patients to include the evaluation of complex congenital heart lesions, and pre/post-operative cardiac assessment; to include premature and micro-premature infants on high frequency ventilators. - Provides transthoracic echocardiography on outreach pediatric patients throughout Oregon. During certain invasive procedures, gives physician measurements, estimations, angles, and guidance. (These invasive procedures may include but not limited to; pericardial centesis, balloon atrial septostomy, blade atrial septostomy, balloon valvuloplasty. Assists physician in the application of transesophageal and/or intra vascular ultrasound in the cardiac catheterization laboratory or surgical suites. Records and Reports. - Schedules patients from phone or written physicians’ request; obtains clinical data from patient chart or referring physician; arranges digital images of exam findings in logical sequence for patient's permanent medical record; maintains patient files (e.g., records patient identification and corresponding examination procedures); verbally reports summary of patient's medical history and pertinent exam findings to Cardiologist. Miscellaneous. - Demonstrates echocardiography techniques and principles to assist students and Cardiology Fellows in performing the echocardiography exam; processes images in digital format; performs routine cleaning and adjustments on machines and reports any mechanical failures to supervisor; utilizes hazardous cleaning/sanitizing chemicals for esophageal probe; utilizes computer/ultrasound machine data for additional analysis; performs periodic quality control tests to ensure proper operation of equipment; keeps abreast of new techniques and technological changes by attending workshops and seminars. Follows and utilizes research protocols.

The successful candidate will work as Project Leader on a variety of projects under the direction of Andrew W McHill, PhD, Assistant Professor and Director of the Sleep, Chronobiology, and Health Laboratory within the OHSU School of Nursing. The Postdoctoral fellow will work on research that is aimed at understanding the effects of disturbed sleep and circadian rhythms on physiology and pathophysiology in humans. In particular, we are investigating the adverse health effects of short and disrupted sleeping patterns, food choice, shift work, and the mechanisms underlying the adverse health of performing activities during the night. These studies will lead to interventions designed to improve the health, safety and well-being of shift-workers and vulnerable populations.   Primary duties will include data collection and management, developing scientific ideas, writing grant applications and manuscripts, and supervision of research staff. The successful candidate will be proficient in project management and independently monitoring study operations, budget management and managing human subjects IRB protocols and modifications. Shift work and weekend work (including night-time data collection) is expected. Additional duties can include overseeing and managing research equipment, materials, and logistics (with the assistance of research staff).   Experience with making measurements in human physiology, data analysis, and overseeing research studies is required. Experience with circadian, sleep, or nutritional studies, measurement of cardiovascular and metabolic variables, accelerometry, and experience with longitudinal data are desirable. To apply please use OHSU iRecruitment to upload a letter of application, Curriculum Vitae/Resume, contact information for three academic/professional references, and a published paper.

- Uses independent judgment and established parameters to screen for potential organ, tissue, and eye donation in all DSA hospitals; conducts donor management in ICU; places organs for transplant and assist with organ recovery; completes required donor follow up. - Interdisciplinary collaboration Collaborates with the Donation and Family Advocate (DFA) team to facilitate authorization or disclosure with the legal NOK and accurately conducts a donor risk assessment interview with identified surrogate of the potential organ donor. - Collaborates with the Hospital Development department to ensure customer service needs are met for donor hospital partners. - Collaborates with the Quality Assurance department to ensure charts are completed and highest industry standards met. - Collaboration and communication with external partners - Provides real-time education to hospital staff about the donation process. - Collaborates with transplant centers and transplant teams through the allocation and recovery process. - Participates in meetings as requested by the department manager. - Performs other duties as assigned by the AOC and CLA leadership.

QUALITY MANAGEMENT - Nursing management will formulate department goals and objectives, which are reflective of the philosophy of patient centered care. - Facilitate collaboration between all disciplines related to patient medical conditions in order to provide safe and accurate testing within the department of Diagnostic Imaging. - Provides direction to improve the quality of services and patient safety within the department of Diagnostic Imaging. Encourages participation of all staff members to develop and assist changing healthcare trends and policy. - Coordinates continuous quality/performance improvement, which enhances clinical practice and development of staff. - Oversees and participates in leading department regulatory audits working toward hospital certification. COMPLIANCE/COMMUNICATION - Nursing management will ensure the competence of department staff and their understanding of policies and regulations pertaining to patient care services. - Oversees the provision of care and monitors the compliance with organizational and regulatory requirements such as Point of Care testing, Flu/Immunization and Occupational Health requirements. - Maintains the integrity of management and clinical information so that data is available and current for patient and staff. - Oversees adherence to OHSU rules and regulations. Nursing management will contribute to the formulation of patient care, departmental, and administrative polices and procedures; communicates and implements them to staff to ensure their understanding and compliance. - Communicates plans and decisions to department staff to provide a communication link between staff and administration ensuring the flow of accurate and timely information. Monitors compliance of staff with educational objectives. NURSING PRACTICE - Nursing management will analyze and evaluate nursing practice, research, and trends; applies knowledge to the development of standards of care and clinical practice ensuring optimal patient outcomes and fiscal viability within Diagnostic Imaging. - Ensures department knowledge and execution of age specific/development specific data to assist staff in assessing patient care needs and planning care. Partners with medical staff and other disciplines in the establishment of patient care goals specific to Diagnostic Imaging. - Directs development of priority competencies (technical skills, critical thinking, communication and diversity). - Responsible for creation of and edits to care policies within department. Collaborates with key stakeholders for policy creation and revision. - Coordinates the establishment of nursing care practices by using selected nursing practice theory as a framework for coordinated patient care and by providing theory based nursing practice information in unusual or complex patient care situations. - Directs and supervises staff and ensures a safe, therapeutic environment. Maintains personal and professional growth and the professional development of staff by participation in educational programs and professional organizations. Partners with medical staff, hospital nursing services and other disciplines in the establishment of patient care goals. LEADERSHIP - Demonstrates leadership practices, which influence others so that the mission, vision, goals, and objectives of Diagnostic Imaging are met. - Utilizes theory, research and critical thinking to ensure the optimization of patient care with the department. - Develops, empowers and supports staff in making recommendations, accomplishing tasks and providing input. Actively participates in ongoing committees, hospital nursing services or task forces to identify and resolve patient care issues. - Assesses educational needs and provides additional training and resources as needed. Coordinates educational support from division and centralized resources. Supports clinical research activities. - Prepares staffing plans, reviews, and approves work schedules to ensure adequate Radiology Nurse staff coverage. Nursing management along with the Department Director will ensure the Radiology Nursing staffing needs of the department are met. Reviews and evaluates outcomes specific to staffing plan. - Supports team in meeting their highest level of personal growth, satisfaction and professionalism. Partners with medical staff and other disciplines in delivering imaging services across all patient types and ages. - Assists in interim management of other modalities as requested/needed. Project Management - Develops, plans and participates in department wide projects as assigned to ensure proper workflow , safety and quality standards are followed. FINANCIAL MANAGEMENT - Participates, develops and is accountable for Nursing budgeted FTE and productivity. Monitors expenditures to ensure compliance within fiscal constraints and explains variances as appropriate. - Reviews and evaluates the allocation of resources to ensure cost effective, efficient, productive competitive operations while maintaining the delivery of quality care to patients.

The Clinical Coordinator works directly under a directors for the Center for Embryonic Cell & Gene Therapy (CECGT) Principal Investigators (PI) and/or Research Manager and will be responsible: for the conduct of clinical research with human participants; the development and/or management of regulatory compliance with clinical research protocols; screening, enrollment, recruitment, consenting, financial compensations and retention  of all research participants for the CECGT. Coordinates study visits, research schedules, obtain consent, blood draws, sample collections, monitors research activities, participation, assists with all clinical projects  and national and  international clinical trials and all regulatory processes.  The OHSU CECGT reports to the Chief Research Officer and is a critical scientific and clinical research center at OHSU with specific focus on human gamete, embryo and embryonic stem cell research.   The Clinical Coordinator represents the Center at various OHSU groups and task forces and must operate with great accuracy and efficiency. Under the supervision of the Center Director, the Clinical Coordinator interacts with research leadership, administration, and IRB and provides clinical research support for faculty, staff and collaborators.   This position oversees all compliances with internal and external regulatory agencies for clinical research, and prepares protocols and manages regulatory compliance documentation for  IRB, FDA, IND, SRC, IRAP, DSMC committees. This position serves as the regulatory liaison between the director and all monitoring entities. A successful Clinical Coordinator will have and maintain a working knowledge of FDA, DHHS, international law, and other agency guidelines that govern clinical research globally.   Overall, the Clinical Coordinator promotes the mission of the Center for Embryonic Cell and Gene Therapy by exhibiting reliability, productivity, professionalism, accuracy, timeliness, problem-solving, strong ethical understanding of our complex scientific focus, strong legislative focus and understanding of current congressional legislation, as well as compassion and kindness when communicating with research participants, outside organizations, and OHSU doctors and staff including physicians, nurses, and medical assistants.