The main responsibility of this PAS Specialist position will be assisting with the processing of incoming calls, records and referrals to the Digestive Health Center (DHC). Triage calls, requesting needed records for patient visits, and on occasion, scheduling appts over the phone.
The PAS Specialist will also assist with correspondence to patient's and referring providers per DHC protocol. Communicates with the schedulers and clinical teams when needed and may serve as a float for all the DHC PAS Specialist positions and may provide support to scheduling teams within the Digestive Health Center as requested by the DHC management. Specific duties include:
- File Uploading and Document Scanning: Uses Media Manager software in Epic to upload documents into patient charts for current medical care or referral purposes. Requires an extremely high level of attention to detail ensuring the correct records go into the patients chart. Maintains scanning through put in the Digestive Health Center; high volume of records processed daily to maintain accurate data in patients EMR.
- Coordinates and schedules patient care appointments and managed care as directed by physicians.
- Triages and documents accurately telephone calls from patients.
The Clinic and Surgery Scheduler is responsible for handling all aspects of the surgery and clinic scheduling and managed care for the Digestive Health Center (DHC) General Surgery practice as it relates to new consult, surgery, and pre-op/post op scheduling processes for all patients’ surgical procedures using the electronic EMR (Epic) and the specific iQueue Program.
This position participates in all training as required as it relates to surgical scheduling and managed care. Assists with DHC phone calls, clinic scheduling and other MCC duties as assigned. Assists with the ICD-10 /CPT coding for all surgical procedures. Also serves as a liaison and information resources for physicians, nursing support staff, and coworkers, referring physician offices, OHSU Health Plan Office, patients and insurance companies on referral requirements per diagnosis and service. Responsibilities include:
- Managed care coordination
- Clinic scheduling
- Surgery scheduling
This position will be assigned to the Anatomic Pathology Division with principal responsibilities in Surgical Pathology which operates under a subspecialty sign out model. Responsibilities include:
- The clinical service and teaching functions of the sections, as well as sharing evening and weekend call on an equal basis. Your service and other assignments will be reviewed and modified by the department Chair, as needed
- Participation in the instructional program for medical and graduate students, residents and fellows of the Department as assigned by the Chair
- Participation in committees and councils of OHSU; outreach and public service programs and professional societies with the knowledge and consent of the Chair
- Participation in clinical and basic research programs at OHSU as opportunities provide, and to work toward funding these studies through grants and contracts
The effort for this position at present is divided: 10% teaching; 80% clinical service; 10% research.
Project / Work Order Coordination:
- Review scope of projects and/or work orders to determine objectives, diversity of involvement, training and resources required. Develop a schedule and monitor project status to assure progress toward completion. Identify potential difficulties and determine necessary action to minimize or prevent problems.
- Participate in design, planning and operational review meetings. Contact hospital, university, academic, research and clinical department directors, managers and staff to provide consultation, technical assistance and estimate for customized Unified Communications design. Schedule and conduct required project meetings necessary for project completion.
- Coordinate installation of Unified Communications systems, provide technical support and user training, modify project plans and coordinate changes with client and internal staff as necessary. Provide project status reports to participants and telecommunications management.
- Upon conclusion of projects, close orders, finish one-time and recurring billing and ensure all pertinent databases and records are complete, mirrored and accurate.
User Support, Business & Technical Analysis:
- Consult with customers to understand what they are trying to accomplish. Educate and help the customer understand the differences between numerous products and services that meet the customer needs. Assist the customer in finding the most cost effective and best available options that are fit for any particular need. Review and prioritize large batches of service requests.
- Modify technical drawings to identify location or design of telephone and data facilities for departmental records, technical staff and other participants associated with projects. This also includes creating Visio’s of contact center programming, announcements, etc.
- Respond to user requests for assistance. Perform analysis to resolve complex design issues involving hardware and software. Work to meet objectives and deadlines.
- Perform ongoing operational support for Unified Communications related services and applications. Necessarily, these services change over time, so creation, deployment, and optimization of these support processes are part of the job.
- Relentlessly pursue customer service that exceeds expectations.
System Management and Trouble Resolution:
- Coordinate and administer activities for the Unified Communications infrastructure & applications (Mitel, Cisco, Other): Phone switch, Voicemail, Integrated Messaging, Contact Center, Contact Center Reporting, Call Recording, Call Management Records, Back-end-billing processes, Customer Station and Softphone Programming, Cable-plant & work-order processing, Data-port-activation, and Wireless telephony provisioning & troubleshooting. Include new platforms and services as these become available, and then provide ongoing standard support.
- Provide, statistical reports and historical information to OHSU departments for use and budget preparation.
- Perform analysis / troubleshooting to resolve problems with hardware or software, e.g., corrects programming.
- Successfully make use of voluminous detailed and complex documentation which requires a high degree of technical skill and comprehension.
- Respond to after-hours Unified Communication service calls on a weekly rotational basis.
- Continuously explore system improvements that increase reliability, efficiency and user satisfaction.
Training and End-User Documentation:
- Develop training program and conduct sessions for telecommunications end-users and departmental representatives.
- Develop and provide educational materials to the customer base.
- Provide input to management for revisions of OHSU ITG Unified Communications procedures and practices.
- Actively participate in departmental training program.
- Develop, edit, and/or add to wiki documentation of systems, troubleshooting, and support models for Unified Communications systems.
Associate's degree is now the minimum education requirement! Hiring Bonus and Relocation Package Available.
Join a fun and dynamic team that enjoys a culture of excellent care and respectful collaboration with providers. Also, did you know OHSU has 2 pension plan options?!
Key Responsibilities & Performance Standards
- Evaluates knowledge of self and others:
- Evaluates own knowledge and nursing practice in relation to professional practice standards and evidence-based knowledge in consultation with peers and colleagues.
- Evaluates knowledge and nursing practice of peers in relation to professional practice standards and evidence-based knowledge and provides feedback that enhances their growth and development.
- Identifies complexities within OHSU systems and participates in resolving barriers to effective, efficient, and fiscally responsible care delivery.
- Evaluates patient outcomes against nurse-sensitive indicators and participates in raising the standard of nursing practice when results are below benchmark.
- Uses an evidence-based decision making process to determine the patient’s priority goals and care activities:
- Gathers pertinent information from patient and others to establish relevant data base about the patient and the patient’s condition.
- Determines changes in the patient’s condition and stability based on clinical parameters, population data, and nursing knowledge and evidence.
- Uses a population and evidence based approach to determine the patient’s individualized priority goals and care activities in relation to: Nursing’s independent scope of practice (safety, comfort, hygiene, restorative measures, and health promotion); and in relation to the interdisciplinary plan of care
- Evaluates the effectiveness of the plan of care by evaluating the patient’s response, outcomes, and changes in stability and makes recommendations for modifications to the plan of care.
- Speaks up immediately about concerns regarding assigned responsibilities and available resource.
- Develops a therapeutic relationship with patients and families.
- Delegates and supervises tasks consistent with other caregivers’ scope of practice, adhering to standards, regulations, and role expectations including self-care and collaborative teamwork.
- Implements direct and indirect nursing care consistent with evidence-based practices, hospital policies and procedures, scope and standards of practice, and Nursing’s Code of Ethics.
- Knowledge Transfer
- Collaborates with the patient/family in developing a teaching plan to meet learning needs. Effectively transfers information about disease, health, treatment plan and recovery to patient, family and documents teaching and plan in the electronic record.
- Communicates evaluation of patient’s stability, progress, discharge plan and recommendation for continuity of the medical and nursing plan to other members of the health care team, including accurate and timely documentation in the patient’s electronic record.
- Effectively transfers knowledge to other members of the team to support the safety of their practice
- Engages in collaborative and effective decision-making with other members of the team while maintaining caring and compassionate relationships.
The purpose of this position is to provide the services of a licensed pharmacist which includes the responsibility for the safe and proper distribution and use of medications in inpatients and outpatients who range in age from neonates, infants less than one year of age, children and adolescents ages 10-18, adults ages 19-65 and the elderly over age 65.
This position is to function at higher decision making and accountability levels regarding medication therapy, proactively affecting medication use by making recommendations at the time prescribing decisions are being made or, in some cases, making independent decisions about medication therapy in cooperation with other healthcare team members. Additional services provided include facilitation of medication reconciliation, discharge counseling, and medication delivery through coordination of care from admission to discharge. The pharmacist must possess strong communication skills for patient education and work collaboratively with inpatient and outpatient interdisciplinary teams including but not limited to providers, nurses, case workers, pharmacists, and technicians, as well as, the teaching and precepting component of students, interns and/or residents.
This is a flexible model where the coordination during transitions of care and medication use system for patients are integrated with traditionally centralized functions, such as order entry/verifications and will continue to evolve as part of integrated decentralized patient care practice.
Generous Hiring Bonus and Relocation Package Available. This unit is hiring Associate's prepared nurses! BSN program must be started within 3 years of hire and completed within 5 years. OHSU has outstanding education reimbursement programs that will drastically cut education expenses.
This position comes with amazing benefits. Highlights include:
- Comprehensive health care plans. Covered 100% for full-time employees and 88% for dependents.
- $25K of term life insurance provided at no cost to the employee
- Two separate above market pension plans to choose from
- Vacation- 192 to 288 hours per year depending on length of service, prorated for part-time
- Sick Leave- 96 hours per year, prorated for part-time
- Holidays - up to 64 holiday hours per calendar year (employees accrue .0308 holiday hours for each hour paid)
- Substantial Tri-met and C-Tran discounts
- Tuition Reimbursement
- Innovative Employee Assistance Program (EAP)
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
To access the RN Role Description and Department Specific Requirement Addendums go to the TTP Program webpage: https://www.ohsu.edu/nursing-careers/transition-practice-ttp-program
Additional information on participating departments can be found on this webpage
This position transports patients, material supplies, equipment, and miscellaneous items needed to support the medical, nursing, student, and administrative staff in the execution of their health care, education, and research missions maintaining a high customer service satisfaction. This individual may also participate on TQM teams and in employee development programs
- Direct Member/Family Support and Advocacy. Responds to care team referrals and Member self-referrals for care coordination, individual and family support, health promotion, and resource system navigation from a culturally sensitive and linguistically appropriate approach; performs initial intake assessment to assist in identifying potential issues related to social determinants of health; providing face-to-face and telephonic outreach to best meet the needs of the Member. Supports Members and families with biopsychosocial needs in coordinating care with external providers and serves as a system navigator and point of contact. Assumes advocate role on Member’s behalf to ensure receipt of timely and appropriate services. Assists Members in problem solving issues related to the health care delivery, financial and social barriers. Assists Members in gaining access to community services. Collaborates with the multi-disciplinary care team to meet member/family and program goals.
- Health, Education, Prevention and Outreach. Provides face-to-face and telephonic outreach in assisting the Member access services and resources in navigating the health care system. Involved in the development and delivery of culturally congruent and trauma informed health education classes, presentations, programs and written materials for a variety of audiences to include health care providers, community members, Members and families. Assists in development and delivery of systems and services that encourage member and family engagement and health behavior change. Innovations in this area may include community based interventions, home visits, family system intervention. May conduct home and community visits on an as-needed basis to assist Members/families with complex medical/social needs. Conducts screening and outreach to identify social determinant barriers and health risk, coordinating with the Care Integration and Coordination team in addressing needs consistent with the Member’s plan of care. May perform initial and general assessments of Members coming into the OHSU Health Services to help in determining future care integration and coordination needs and potential support resources.
- Routinely documents all Member interactions and Member engagements in the EMR to ensure a longitudinal record is maintained of all Member interactions. Collects clinical and engagement data and enters information into the electronic medical record (EMR) and in the engagement tracking spreadsheet for tracking and metric purposes. Maintains medical record confidentiality at all times through the proper use of computer passwords, maintenance of secure files; adherence to HIPAA guidelines and policies.
- Monitors and evaluates the services and community-based resources necessary to respond to the member’s individual health care needs. Assists in ensuring updated information is provided for OHSU Health Services Community Resource Directory.
- Fosters positive and professional relationships and acts as a liaison with internal and external customers to ensure effective working relationships. Developing and maintaining an effective working relationship with community partners to increase successful referrals, availability of resources, and interagency innovation.
- Utilizes proper telephone and personal etiquette and judicious use of other verbal and written communications, following OHSU and OHSU Health Services policies, procedures and guidelines. Follows OHSU and OHSU Health Services telecommuting policies and procedures as a member of the field-based staff.
We are seeking an Orthopedic Surgery specialist to serve the efforts of OHSU and CMH in improving the health of all Oregonians. This position will serve as an OHSU Clinical Associate providing clinical care within the CMH-OHSU Health Clinic Orthopedics & Sports Medicine Clinic at Columbia Memorial Hospital (CMH) located in Astoria, Oregon. OHSU Clinical Associates are fully embedded physician and advanced practice provider members of the OHSU Practice Plan (OPP) who deliver care at OHSU-affiliated settings and devote 100 percent of their time to patient care.
- Clinic Schedule: up to two (2) clinic days per week; eight (8) hour clinic days.
- Call schedule: Up to ten (10) days of call per month.
- Designated OR Time: up to two (2) days per week will be dedicated to surgeries in the CMH Surgical Department.
- Hospital Responsibilities: Inpatient Rounding on Orthopedic patients as needed.
- Supervision and chart reviews for Orthopedic advance practice practitioners.
- Administrative and other duties may be assigned based on department needs and your areas of expertise and interest.
- Four (4) hours of administrative time are allotted each week.
We are seeking a Board Certified Endocrinologist to serve the efforts of OHSU and CMH in improving the health of all Oregonians. This position will serve as an OHSU Clinical Associate providing clinical care within the CMH-OHSU Health Endocrinology Clinic in Astoria, OR.
OHSU Clinical Associates are fully embedded physicians and advanced practice provider members of the OHSU Practice Plan (OPP) who deliver care at OHSU-affiliated settings and devote 100 percent of their time to patient care. Working in the Endocrinology Clinic, the schedule will be 36 hours of patient care (8 hour clinic days) and up to 4 hours of administrative time each week.
The appointee shall provide services as a General Urologist at Columbia Memorial Hospital in Astoria, OR. The ideal candidate will demonstrate the background, focus, and drive to excel, as well as the ability to provide excellent clinical care to patients at a community hospital.
The appointee is expected to provide an outstanding level of professional performance in quality of clinical care. Professional performance is delivered in a manner that is compliant with the regulation and guidelines of all relevant regulating bodies (i.e. DNV, Centers for Medicare and Medicaid Services, OHSU IRB, NIH and all other state, federal, and institutional regulatory guidelines.) The appointee treats all patients, research subjects, trainees and co-workers with dignity and respect.
OHSU is a teaching facility and while this candidate will not have direct responsibilities teaching medical students and residents in the clinical setting there may be opportunities to give lectures during the course of the year and participate in resident conferences. Opportunities for medical student, resident, or fellow education may be future possibilities. The appointee may maintain a program of scholarly research activity directed toward improved understanding for the causes, detection, and treatment of diseases. They may engage in public service through consultative activities with OHSU and non-University groups as approved by the Chair.
As the only academic medical center in the state of Oregon, OHSU provides a full spectrum of care to a large and diverse population. OHSU is home to numerous specialized research centers and institutes and offers excellent opportunities for multidisciplinary research, with a history of innovative and collaborative studies. There may be opportunities to collaborate with other department faculty on research projects that may be of interest, although such activities are not expected of Clinical Associates and are voluntary.
All assignments are made by the Chair in furtherance of the University’s missions and goals of teaching, research, patient care, outreach and public service.
Columbia Memorial Hospital (CMH) in collaboration with Oregon Health & Science University (OHSU) is searching for board-certified/board-eligible, fellowship trained, MQSA certified Radiologists to join our Diagnostic Radiology Department in Astoria, Oregon.
CMH is expanding our collaboration with OHSU by offering Clinical Associate positions with the academic medical center which provides the opportunity to practice general radiology in our small community hospital on the northern Oregon coast.
As a general radiologist in Astoria, your clinical responsibilities will include all modalities, interventional procedures, and PET CT. CMH utilizes Powerscribe 360 and Phillips iSite for their PAC’s system, Phillips for the US and interventional equipment. In addition, the hospital has a Genius™ 3D Mammography™ exam with the SmartCurve™ and 2 Siemens MRI scanners; a 3.0 Tesla Trio and 1.5 Tesla of Avanto.
Our opportunity is for an OHSU employed position with a strong compensation and benefits package that includes:
- Competitive compensation package including a sign on bonus, CME, and relocation assistance
- An excellent work life balance with generous time off
- Full benefits for retirement plan options and health insurance
The TI-Senior Clinical Research Associate (CRA) may be involved in all facets of clinical research, from initial clinical trial development through trial closure and project completion. Clinical research conducted within the Division of Pediatric Hematology/Oncology (PHO) includes cooperative group (National Cancer Institute [NCI] or consortia sponsored), pharmaceutical (industrial sponsored), and local investigator initiated clinical trials.
This position requires independent performance of assignments of significant complexity. This position works with people at all levels of the organization and interacts with numerous internal OHSU departments and external customers (sponsors, monitors, referring physician offices). Duties and schedule may vary at any given time on as needed basis.
The CRA is responsible for all phases of study coordination including pre and post study needs. Regulatory responsibilities are a part of the position, the CRA will collaborate with the PHO regulatory CRA to ensure regulatory compliance of all assigned clinical trials including QA/QC/QI and corrective action plans. The CRA is expected to become proficient quickly in each of his/her assigned protocols. Primary duties include enrolling eligible subjects onto clinical trials, obtaining and submitting all required subject samples and data within specified timelines, maintaining study related documents in an “audit-ready” fashion, data entry in applicable systems, and interacting with external sponsors, monitors and auditors, and coordinating site visits. The CRA is responsible for participating in the Knight Cancer Institute audits and other audits. The CRA will maintain collegial and collaborative relationships with all PHO CRAs, principal investigators (PIs), and various other individuals, to ensure the safe and ethical conduct of all studies.
This position plays a vital role in supporting the department by independently overseeing daily clinical operations, supervising and directing clinical support staff. This position is a main point of contact for all internal and external customers, which includes physicians, patients, insurers, and other health care professionals. Under the direction of the Program Administrator, this position participates in developing and implements strategic planning initiatives.
This position will work closely with the clinical team to improve patient experience, adhere to regulatory standards, and lead process improvement initiatives. This key practice leadership position helps maintain and improve clinical programs as well as develop new clinical programs, assuring quality care for patients and addressing gaps between clinical demands and clinical services. This position will serve as the main point of contact for patient service issues and concerns, coordinating with the administrative and pharmacy teams.
This position provides technical support to pharmacists through preparation of unit doses, data entry, delivery of medications, IV products, and cartfill exchange. Person working this shift is responsible for ensuring accountability and accuracy of standard operations procedures in these areas. Position works under direct supervision of a Pharmacist who is responsible for the safe and proper distribution and use of drugs in inpatients and outpatients who range in age from neonates, infants <1 year old, children and adolescents ages 1-18, adults ages 19-65, and the elderly age >65.
Oregon Health and Science University (OHSU) Department of Diagnostic Radiology is seeking a well-trained, subspecialized radiologist to join our Body Imaging team dedicated to outstanding patient care, resident and fellow teaching, and academic excellence.
Body Imaging Clinical responsibilities will include CT of the chest, abdomen and pelvis (including advanced applications such as three-dimensional imaging, CT urography, virtual colonoscopy and CT enterography), MRI of the abdomen and pelvis (including liver, biliary, prostate, gynecologic and genitourinary applications), general body ultrasound (including abdominal, pelvic, early pregnancy, and neck studies) image-guided needle biopsies, GI and GU fluoroscopic examinations, and attendance at interdisciplinary tumor boards.
This position provides skilled, journey level services for maintaining the appearance of OHSU facilities. This includes applying surface coatings, paints, stains, and wall coverings to interior, as well as exterior surfaces, such as roadways, buildings and parking structures. Preparing and finishing wood surfaces including cabinets, furniture and other items and the design and fabrication of high-quality signage. The work will be performed in all OHSU owned and designated leased buildings on the Marquam Hill campus. This position reports to the General Construction Supervisor.
- Psychosocial assessment
- Patient services (refers patient/family to services in and out of the hospital, acts as advocate, assists patient and family in accessing resources)
- Counseling-individuals, couples, and support groups
- Departmental functions (contributes to the development and evaluation of new programs to meet identified patient needs, etc)
This position provides technical support to pharmacists through preparation of unit doses, data entry, delivery of medications, and cartfill exchange. Functions as a liaison and a point of contact for various pharmacy operations and interdisciplinary team members. Facilitate and prioritizes time sensitive duties which may include but are not limited to delivery of urgent medications, pharmacy program support and operational procedures. Person working this shift is responsible for ensuring accountability and accuracy of standard operations procedures in these areas. Position works under direct supervision of a Pharmacist who is responsible for the safe and proper distribution and use of drugs in inpatients and outpatients who range in age from neonates, infants <1 year old, children and adolescents ages 1-18, adults ages 19-65, and the elderly age >65.