Customer Service - Provides high quality customer service to both external and internal that meets or exceeds the service standards of the health care industry. - Promptly greet all patients, visitors, and others in a warm, courteous and professional manner, face to face or over the phone. - Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment. - Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills. - Determine customer needs proactively, and direct inquiries to appropriate resources. - As problems and miscommunications occur with internal or...

Daily Department Operations Management - Includes, but is not limited to: - Staff scheduling, workflow oversight and enhancement, rounding, equipment issues/coordination, and meeting participation. - Conducting or co-facilitating staff meetings - Participate in department planning and operation meetings - Coordinating coverage for vacations, appointments, and any other outages during on duty...

At OHSU Doernbecher Children’s Hospital, we go beyond care — we transform lives. Located in vibrant Portland, Oregon, Doernbecher is Oregon’s premier pediatric academic medical center, delivering world-class care, advancing groundbreaking research, and training the next generation of pediatric healthcare leaders.   As the first full-service children’s hospital in the Pacific Northwest, we offer: *Comprehensive, family-centered care for everything from primary pediatrics to the most complex conditions

Oversight of DCM Husbandry, Facilities and Training Team Operations - Directly leads, manages and mentors two DCM managers (Operations Manager and Husbandry Manager). - Directly leads, manages and mentors the DCM training team. - Provides team member mentoring, coaching and professional development opportunities/guidance. - Conducts 1:1 meetings, annual performance reviews and is directly responsible for preparing and updating job descriptions, annual employee evaluations, provides recommendations on annual contract renewals, promotions, reclassifications, salary adjustments, etc. - Assists Managers in disciplinary processes and other HR and union-related issues. - Develops and implements operational...

Call Processing/Paging (answering, screening, routing, paging etc.)  - Use Information Systems for the following call types: - Informational - Emergent - After-hours clinic and/or healthcare support - Physician Advice and Referral Calls -

The trauma, critical care and acute care surgeon shall be expected to perform clinical and basic science research. Duties will also include resident, fellow, student and staff teaching. This position requires undivided effort at the specified FTE. The general pattern of working hours will be set by the Head of the Division, but deviations from general patterns may be necessary to meet projected requirements. The ideal candidate would have the potential to achieve independent federal research funding.

This position serves as a Board-Certified Laryngology Surgeon within the Department. It is an expectation that the faculty member participates in clinical and surgical activities and takes a fair share of call on nights, weekends, and holidays.   OHSU is a teaching facility, and this faculty member will be expected to teach medical students and residents in the clinical setting, as well as through assigned lectures throughout the year. The Director of Education will issue teaching assignments.

This position will treat patients referred to otolaryngology for head and neck cancer. This position will provide surgical microvascular care to patients being treated by the head and neck team in need of complex reconstruction. This position will also see endocrine cancer patients and other head and neck sarcoma’s. This position may provide approved services at HMC. This position will also provide trauma coverage as an active participant in the otolaryngology trauma call pool   This position is expected to attend morning rounds, participate in Grand Rounds and take fair share of call with the Otolaryngology physicians.

The Assistant Nurse Manager (ANM) is a registered nurse (RN) who is responsible for upholding excellence in the provision of nursing care through the implementation of the Profession Practice Model. The ANM, in association with the Nurse Manager, is responsible for the managerial and leadership functions within a patient environment. The ANM functions primarily on evening and nightshift hours to provide operational oversight, consistency and continuity. The ANM partners with the interdisciplinary care team to ensure the delivery of safe, quality patient care and compliance with regulatory standards, and administrative and clinical policies and procedures.  

Joining the team providing clinical services in the Department of Psychiatry’s OHSU Resident and Faculty Wellness Program (www.ohsu.edu/rfwp). The RFWP was developed to increase resident/fellow and School of Medicine (SoM) faculty access to professional counseling and psychiatric consultation to support their successful and safe practice in medicine and personal well-being. This program served as a model for the Accreditation Council for Graduate Medical Education (ACGME) when developing national requirements to promote physician well-being in academic institutions. Our current team (six psychologists, three psychiatrists)...

The Department of Psychiatry is recruiting for a Clinical Supervisor of the Avel Gordly Center for Healing.  The Clinical Supervisor provides direct mental health and addictions clinical services in a culturally competent manner to outpatient clients by providing evaluation, individual, group, family counseling, case management and timely documentation of clinical services consistent with program standards and relevant OARs.   The Clinical Supervisor also provides clinical supervision of counseling staff and...

The Vascular Access Nurse works in collaboration with the healthcare team, patient, and family to promote patient health through the delivery of professional nursing care appropriate to the patient's age and condition, as documented in the nursing and medical plans of care adhering to evidence-based practice. Practice Expectations: - Apply infusion therapy principles to multivariate clinical scenarios. - Educate healthcare workforce members and partners on vascular access device insertion, care, and...

The Vascular Access Nurse works in collaboration with the healthcare team, patient, and family to promote patient health through the delivery of professional nursing care appropriate to the patient's age and condition, as documented in the nursing and medical plans of care adhering to evidence-based practice. Practice Expectations: - Apply infusion therapy principles to multivariate clinical scenarios. - Educate healthcare workforce members and partners on vascular access device insertion, care, and...

- Executive level support for department chair. - Scheduling – Maintain chair calendar which includes clinical, research, and administrative leadership activity. Plan and respond to meeting requests promptly and professionally, work closely with other leadership admins, ability to triage meeting requests and accommodate changing priorities, maintain confidentiality, anticipate needs. - Travel – Coordinate domestic and international travel for department chair and her research and clinical team using policies and procedures outlined below. - Provide admin support for chair clinical and research activity. - Other executive support duties – Edit/sign/submit letters on behalf of chair, renew professional memberships, assist with special...

The Division of Movement Disorders has an opening for a TI Clinical Research Assistant 2 (Clinical Research Coordinator).  The Clinical Research Coordinator is a highly organized and motivated individual responsible for coordinating multiple complex therapeutic interventional trials related to Parkinson's Disease and Movement Disorders.  The coordinator will perform study procedures per the research study protocols and regulatory requirements, while adhering to study protocol timelines and working closely with the Principal Investigator to ensure participant safety.  

Are you an experienced Pediatric Emergency Department RN who enjoys being involved in projects that make a difference for other nurses? Do you like to solve problems? Have you been told that you are a natural leader? Do you communicate well in a crisis?  If you answered YES to any of these questions, we have just the job for you. The Emergency Department Assistant nurse manager is a frontline leader who engages with emergency department staff to improve the work environment.  Assisted by a dynamic team of leaders who work well together, have great senses of humor and who truly care about the staff they work with, you will improve the care environment.  

Safety Program Leadership - Provides leadership to OHSU Healthcare on activities that promote patient safety. - Oversees the design and implementation of the Patient Safety Program including the annual review and revision of the Patient Safety Plan.  - Annually evaluates the effectiveness of the Patient Safety Program. - Promotes a "culture of safety" through education, specific improvement...

  - Assist with the admitting and discharge - Obtain accurate vital signs and weight - Complete all unit specific CNA documentation in the patient’s medical record related to: admissions, daily care, vital signs, weight, intake and output, discharge, etc. - Assist the patient with any and all basic hygiene, lifting, transport, dietary support, and other personal needs and medical necessities -

- Uses Oracle to locate potential EVS employees and schedules them for interviews using outlook. Follows new hire procedures for onboarding employees and works with the HR department to troubleshoot issues. Creates new employee files, schedules New Employee Orientation and reports on current hiring status to the director and manager of EVS. - Processes all new hire/ rehire/termination paperwork. Departmental network and phone contact to problem solve and research regarding employees on medical leave, FMLA,OFLA & Workers Comp. -

- Performs testing in all sections of the Core Laboratory with accuracy, speed, and efficiency, using Sysmex XN 9000, ABL, Beckman AU700 and DxI instruments, ACL TOP 750 instrumentation, and Iris. Follows written procedures and policies.  - Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone.  - Performs all computer functions using EPIC...