PRIMARY ROLE RESPONISBILITIES  Include: - Providing inpatient transitional care for patients with heart failure - Providing outpatient heart failure care to patients in the ambulatory setting - Leading regulatory activities associated with OHSU’s DNV-certified heart failure program - Educating workforce and community members about heart failure care - Partnering with community members on the delivery of guideline-directed heart failure care. 

Patient Monitoring - Tech documents a comprehensive patient history including Neurological symptoms and medications. Measures and accurately applies electrodes in less than 30mins and with appropriate impedance of <5kohms. Tech is able to use multiple electrode application techniques; observes, records, and attempts to eliminate artifact and body movements that can affect recording of cerebral activity, and prepares a technical report. Learns and applies basic EEG waveform recognition, relevant medical terminology, anatomy, physiology, infection control, current HIPAA practices, and contraindications for activation procedures. This tech is occasionally paired with senior techs to learn and perform more complex recordings in the clinical setting. EEG Examinations - This tech performs routine and long-term EEG procedures under indirect supervision and in accordance with the standards and protocols of the department. Implements alternative methods or adjusts controls to obtain optimal recordings. Observes and records conditions and reactions of patients during exam; notes extraneous conditions which may affect recording; operates equipment; notes body movements for benefit of interpretation by neurologist. Equipment Maintenance - Maintains clean testing equipment, maintains proper sanitization of supplies and surrounding area, and reports equipment malfunctions in writing to our engineer. Miscellaneous - Performs tests for research purposes; prepares reports of recordings for interpretation by physician; edits, types, archives and stores files in accordance to lab policy. Informs lead tech when supplies and equipment need to be reordered. This technologist is able to communicate appropriately and effectively with the patient to convey the purpose of the EEG, and answer questions surrounding the test. Understands why and how to troubleshoot common EEG artifacts and protocols with a conscious effort to maintain safety standards. Customer Satisfaction - Follows OHSU’s customer service philosophy, and follows AIDET forms of communication. Works to understand and correct the most common customer service complaints. Follows customer service satisfaction scores and helps the department to achieve the highest level scores possible by working to become a leader in customer service.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to identified patient populations, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests prescribe and manage medications and other therapies, provide health teaching with an emphasis on prevention of illness and health maintenance; and, refer patients to other healthcare professionals as necessary. - Knowledge and competency in basic management of postoperative colorectal surgery patients. - Educates the patient and families throughout their stay for discharge - Assures effective and efficient workflow and length of stay by partnering with the discharge case manager daily and at interdisciplinary care coordination rounds. - Outpatient care management includes, but is not limited to comprehensive physical assessment, ordering/interpreting diagnostic tests, patient/family education, follow up management, consultation with bariatric team and referral to specialty services Scholarly Activities (improvement science, research, writing, abstracts, grant supported work, presentations, etc.): Keep abreast of changes in field and applies knowledge to identify and recommend enhancements to clinical quality, patient experience/satisfaction, length of stay and to achieve improvement that demonstrates a higher standard of care. Assesses and recommends initiatives to improve performance indicators related to patient experience, quality, and costs. Professional development meeting the expectations of ongoing certification. Demonstrates success or productivity in the field as evidenced by securing research funding, publication in journals and/or other forms of peer presentations. - Actively contributes to Quality Improvement clinical projects. Collaborate with residents to support research endeavors (when appropriate). Teaching/ Clinical Supervision: Support OHSU’s academic missions by participating in the design, development and assessment of program curricula for professional specialty area; including course objectives, instructional methods, learning outcomes, projects and assessment measures. Teach program courses as needed according to specified learning outcomes; academic advising and career related counseling for students; monitoring student retention and identifying and assisting at-risk students. May serve as the faculty of record and principle contact for extern placements and student’s performance at the assigned site. Deliver individual instruction to support fellows, residents and other clinical learners to support their personal program of learning in the applicable specialty area. Provide instruction and review of the practices, policies and procedures in a variety of functions; including but not limited to development of treatment plans, interpretation of clinical diagnostic data; developing orders; patient and family communication and education; management of medical equipment, electronic medical records; performing procedures, and transitioning patients to the next level of care. Assures adherence to the specialty specific protocols, best practices, quality, and organizational indicators. Provides APP in put to the performance of the resident as a provider in the clinical setting. - Creating pathways and protocols to standardize care for Colorectal Surgery patients. Updating existing pathways/protocols. Creating Order Sets to facilitate standardized care.

Provides a Safe Therapeutic Environment - Ensures the safety and welfare of patients and fellow employees - Utilizes proper posture and sound body mechanics and principles for safe patient handling - Maintains general good physical and mental health and self care in order not to jeopardize the health and safety of self and others in the workplace - Maintains a clean, safe, and orderly environment for patients, family and personnel. This includes, but is not limited to maintaining organization for supplies and equipment, notifying appropriate personnel when cleaning or repair is needed, - Follows infection control policies, maintains knowledge of life safety, fire and electrical safety and disaster plan Professionalism - Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect practice. - Conducts oneself in an ethical and legal manor upholding the APTA/AOTA code of ethics, OHSU Code of Conduct, federal privacy policies, state statutes and OARs; complies with hospital and departmental policies and procedures. - Manage use of time effectively to complete professional and technical tasks within realistic time constraints. - Takes responsibility for special projects and assignments, additional caseload when needed/ adapts to changing and demanding environments. - Displays mature, effective professional relationships by accepting appropriate suggestions and constructive criticism, and responds with modification of behaviors and exhibiting concern for others. - Pursues continuing education opportunities, applies and shares new knowledge, participates in staff meetings and inservices. Service - Demonstrates excellent customer service and communication skills in all interactions with patient and family, internal and external customers, including telephone, electronic and face to face situations - Addresses complaints and problems promptly and courteously, involving management when indicated. - Communicates using active listening skills in a supportive courteous, professional manner at all times to patients, family and staff. - Uses ICARE for introduction and closing Evaluation and Treatment of Patients - After chart review, performs individualized skilled physical therapy or occupational therapy evaluation, including general screening for indications for other therapy disciplines rehabilitation needs. - Establishes treatment goals including functional outcomes, quantitative measure and target dates. Discusses goals for treatment with patient and includes family as appropriate, seeks agreement with plan and goals. - Develops treatment plan directed at achieving identified goals. - Provides therapy procedures in a highly skilled and competent manor including clear explanations to patients the purpose for selected procedures. Includes patient, family, caregiver training and education in treatment plan. Provides comprehensive handouts as indicated. Adjusts treatment plan specific to patient progress toward established goals. - Documents evaluation, treatment plan and goals, treatment modalities and procedures in compliance with OHSU, OAR, CMS, DNV and other 3rd party standards. All charts closed within 3 days without reminders. - Develops and/or improves patient care programs for specialty area. - Competently and safely demonstrates use of therapy equipment for treatment modalities and procedures. - Assesses patients for discharge from care when goals met, functional progress plateaus, pt non-compliance with treatment plan or change in medical status. - Enters appropriate billing for care provided. - Expected to meet productivity expectations. - Facilitates patient scheduling therapy appointments with follow up section in Cadence, MyChart communication. - Medicare certifications and recertifications completed accurately and sent to referring provider for signature. Monitors chart for timely cosignature of plan. - Ensures patient has home program in place to continue after discharge. Clinical Education - Provides evidence based clinical instruction experiences and supervision for OT or PT students, based on licensure. All employees post 1 year at OHSU take students. - Ensure student completion of weekly goals; indentifies and facilitates achievement of affiliation objectives - Provides regular feedback, completes required documentation on schedul - Participates in the supervision and training for student from other disciplines, student volunteers. All staff take volunteer and student shadowers. Care Coordination/Interdisciplinary Communications - Communicates with referring providers as indicated; provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation. - Communication with other members of rehabilitation team as needed for interdisciplinary referral. - Timely communication to PAS Resource Specialists as needed for insurance authorization requests or to clarify coverage for set treatment plan - Demonstrates high degree of flexibility and management of schedule with communication to lead or supervisor as needed for modifications to improve workflow. Departmental Operations/Quality Improvement/Professional Development - Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but not limited to: - attends educational classes, communicates additional training needs to supervisor, attends staff meetings, assists in orientation of new staff, cross trains for other teams as needed, performs peer reviews, pursues independent learning for new developments in patient care area. - Reports program development needs to supervisor, assists in departmental quality improvement. - Actively works with team members, leads, and supervisor for continuous improvement of department operations as indentified. - Responsible for self- monitoring own pt schedule in Cadence. Reports schedule conflicts to supervisor and assists in problem solving for good customer service. - Attend hand team meetings, continuing education at work and independently for hand therapy specialty license.

Clinical Activities (not related to teaching or research): Assure the safe, efficient, high quality and customer oriented management of patient care to identified patient populations, including but not limited to completing a comprehensive assessment of the patient’s status; developing, monitoring and revising, as appropriate, an evidence-based treatment plan that addresses diagnoses, patterns of disease, risk factors, and treatment alternatives; treat many common acute and chronic health problems; interpret diagnostic tests prescribe and manage medications and other therapies, provide health teaching with an emphasis on prevention of illness and health maintenance; and, refer patients to other healthcare professionals as necessary.   Scholarly Activities (improvement science, research, writing, abstracts, grant supported work, presentations, etc.): Keep abreast of changes in field and applies knowledge to identify and recommend enhancements to clinical quality, patient experience/satisfaction, length of stay and to achieve improvement that demonstrates a higher standard of care. Assesses and recommends initiatives to improve performance indicators related to patient experience, quality, and costs. Professional development meeting the expectations of ongoing certification. Demonstrates success or productivity in the field as evidenced by securing research funding, publication in journals and/or other forms of peer presentations.   Teaching/ Clinical Supervision: Support OHSU’s academic missions by participating in the design, development and assessment of program curricula for professional specialty area; including course objectives, instructional methods, learning outcomes, projects and assessment measures. Teach program courses as needed according to specified learning outcomes; academic advising and career related counseling for students; monitoring student retention and identifying and assisting at-risk students. May serve as the faculty of record and principle contact for extern placements and student’s performance at the assigned site. Deliver individual instruction to support fellows, residents and other clinical learners to support their personal program of learning in the applicable specialty area. Provide instruction and review of the practices, policies and procedures in a variety of functions; including but not limited to development of treatment plans, interpretation of clinical diagnostic data; developing orders; patient and family communication and education; management of medical equipment, electronic medical records; performing procedures, and transitioning patients to the next level of care. Assures adherence to the specialty specific protocols, best practices, quality, and organizational indicators. Provides APP in put to the performance of the resident as a provider in the clinical setting.

Cash Fund Verification: Obtains previously counted cash from a central cashier supply; counts and verifies beginning amount. Employees in this class may record till amounts on the cash count slip. Cashier Duties: Receives monies or processes credit card purchases for goods and services in a dining area, bookstore, retail store, parking lot or ticket booth; totals purchases and collects correct amounts, issues parking ticket on entrance and collects fee on exit, or takes payment in exchange for a ticket to a performance or event; makes accurate change. Miscellaneous: Employees in this class perform some but not all of the following: Maintains customer service standards at all times, performs routine food service duties (e.g., cuts cakes and pies into serving size pieces, serves prepared foods, fills condiment and napkin dispensers); provides public with general information and directions; assists with customers’ needs/requests, stocks shelves with books and other store and food service items. Records sanitation and temperature logs. May be assigned to routine and non-routine cleaning tasks (e.g. wiping tables, work area, cleaning food service equipment, watering plants, etc.).

Maintenance Repair Activities: Performs general preventive or corrective maintenance tasks pertaining to building maintenance, including changing HVAC filters, changing fan belts, checking motor timing, testing control systems, Intermediate knowledge of hand tools and shop tools, fabricates parts, can work independently, knowledge of plumbing, mechanical, HVAC systems and components. Variety of maintenance skill sets. Maintains and repairs shop tools and equipment. Can run a snake to unclog drains. Has the ability to read and interpret blue prints, OEM’s. Trains the Assistant Facilities Technicians and assists the Senior Facilities Technicians in maintaining and repairing of building mechanical equipment.   Team Oriented Activities: Work cooperatively and coordinate work with Facilities Supervisor and other OHSU employees to assure efficient and reliable service.   Lighting Maintenance: Replaces incandescent, fluorescent, and HID lamps; cleans light fixtures and luminaires; uses ladders, extension ladders and lifts, as required. Coordinates with electrician or qualified lighting technician when required.   Plumbing Activities: Makes simple repairs on old plumbing such as renewing washers and valves; cleaning and opening drains and other water lines. Assists licensed plumbers in installing new plumbing including pipes, drains, tubs, faucets, and other plumbing fixtures and equipment. System Troubleshooting: Interprets system drawings, schematics and manuals to troubleshoot and optimize system operation. Understands system isolation mechanisms. Determines system or equipment problems and engage appropriate specialists (e.g. Building Automation System or Fire Alarm Technicians, Electricians) to resolve the problem.   Contractor Support: Works with contractors to facilitate badging and key request processes; escort them through buildings; fully understand building impacts from proposed work; and understand and communicate building system shutdowns and impairments. Participate in system commissioning process at the end of new system installation. Receive training on new systems and pass information to other team members as needed.   Carpentry Activities: Assists in general maintenance and construction work of a simple nature such as installing shelving, hanging doors (other than specialty construction), framing walls. Requires the use of simple power tools such as drills, saws, and planes. Painting Activities: Assists in cleaning surfaces to be painted using scrapers and dusters; performs small drywall patching; applies previously mixed paints to surfaces such as walls, beams, and girders; mixes and applies plaster. Abide by all State, local and OHSU vehicle parking regulations while operating any OHSU or leased vehicle. Perform other maintenance related tasks as assigned.

Great Customer Service   Preparation/Cooking - Cooking and Coordination. Prepares food according to standardized menus/recipes as described by the production work schedule; may gather and combine ingredients required by standardized recipes; washes, slices, chops, grates, stirs, kneads, measures, mixes, and weighs food products; cooks foods by boiling, grilling, steaming, deep frying, roasting, or baking; cooks various foods such as meats, casseroles, vegetables, starches, soups, salads, sandwiches, quick breads, dressings, sauces, and gravies; prepares desserts such as cobbler, cakes from mixes, pies, donuts, cookies, bread, custard, and gelatins; uses commercial cooking equipment such as grills, steam jacket kettle, slicers, mixers, and choppers; adjusts recipes for larger quantities and makes recipe changes when necessary to obtain a better quality product; prepares food for distribution; plans cooking schedules to have food ready at serving time but not too far in advance; records temperatures of food at serving time; follows HACCP standards - Prepare food items for Patients, Marquam Café OHSU, other retail outlets, and catering according to standardized recipes and menus, or by verbal instruction given by supervisors. Perform functions according to following procedures as listed: (1) mise-en-place (put in place) all ingredients and supplies; (2) perform all required preparation; (3) cook ingredients using prescribed best method; (4) hold and serve at proper safe temperature; (5) chill as appropriate using correct food safety procedures; (6) reheat as necessary to the appropriate safe temperature; (7) properly label and date products to be stored in the various stages of production. Miscellaneous - Assigns and reviews work of other personnel or students and provides training in cooking methods and procedures (e.g., spot check trays for proper portions of food and timeliness); some employees participate with supervisor in planning menus and recipe development and testing; some employees may help load food trays on trucks or tray carts and deliver; some employees in this class may provide information to management concerning unit needs such as equipment and supplies; some employees may assist supervisor by monitoring budget to stay within allocated expenditures. May instruct and provide assistance to other Retail Line Servers in food preparing, distributing, and cleaning; responds to questions, compliments, or complaints concerning the food or service from customers; assists staff members with special meal functions by setting and decorating tables; transport food supplies and meals using a variety of carts and vehicles. Food Safety & Sanitation - Ensure all foods, including potentially hazardous foods, are handled in a safe and proper manner according to Food and Nutrition Standard Operating Procedures (Hazard Analysis and Critical Control Points – HACCP), OHSU Infection Control, and Multnomah County Health Department. Identify critical control points (CCPs) in food preparation and storage and monitor the factors that might create a food safety hazard, using corrective action when a deviation occurs, 100% of the time. CCPs include, but are not limited to hand washing, cooking, cooling, holding, thawing, temperature monitoring, and cross-contamination. Effectively prepare sanitizing agents (e.g. bleach water, quat sanitizer) and clean and sanitize food preparation appliances, work areas, utensils, and equipment using dish machine or three-compartment sink method. Maintain cleanliness of assigned work area and achieve a score of 90% or better on bi-annual Multnomah City health inspection. At minimum, the last 15 minutes of each shift will be dedicated to cleaning, sanitizing, and sweeping assigned work area. 10 Yes FOLLOW ALL TIME AND TEMPERATURE GUIDELINES FOR THE STORAGE, PREPARATION , COOKING, HOLDING, SERVING, COOLING AND REHEATING IN accordance with MULTNOMAH HEALTH DEPARTMENT HANDBOOK. COOK 1 WILL DEMONSTRATE SAFE TIME AND TEMPERATURE PROCEDURES BY RECORDED SAFE TEMPERATURES FOR FOODS AND ACHIEVE A SCORE OF 90% OR BETTER ON THE ANNUAL OSHU SANITATION TEST.  Requisitioning - Some positions in this class conduct the following: maintain adequate products and supplies for cooking operations; request needed products; request cooking products or supplies to be ordered; check supplies or food products delivered by supplier to be sure they meet the type, quantity, and quality specified by the purchase order, invoice, packing slip, and department quality standards. - Recordkeeping: Keeps records of the amount of food prepared, amount served or distributed, and amount left over; records changes when recipes are altered; counts and records equipment and food items for inventory; adjusts recipes in computer and prints recipes needed.

This non-OHSU student worker position will work in the Environmental Health and Safety Department (EHS) with duties that encompass all missions of OHSU.  EHS oversees/manages programs and policies aimed at minimizing safety, health, environmental, and regulatory risks to the OHSU community. This position will provide support for various EHS projects under the supervision, direction and support of EHS staff and managers. The mix of on-site and work-from-home responsibilities are dependent on the exact role, but have generally been about 70% on-site and 30% work-from-home.  Work schedules are flexible and mutually agreed upon by EHS and the student worker.   Assigned tasks include, but are not limited to: - Inventorying equipment such as eye washes, emergency showers, biosafety cabinets, etc. - inventorying chemicals and spaces, - updating information for the BioRAFT database, - performing inspections using paper or electronic checklists (e.g. Sentact), - certifying/testing equipment such as Chemical Fume Hoods, AEDs, etc. - assisting with data/document management - communication with customers and other assigned tasks.    Tasks assigned to non-OHSU student workers provide an introduction to EHS as a profession and experience that can lead to careers in EHS in addition to highly transferable skills applicable to a variety of fields.  

- Banks at Marquam Hill and CHH2: - Count and verify banks daily. - Prepare deposit paperwork and email to Cashiers Office daily. - Reconciliation: - Process end of day reports, balance cash transactions and reconciles all cash, checks, credit cards, and online charges. Locates and resolves issues and corrects before posting to general leger. Analyzes, researches and resolves issues between micros and general ledger transactions. - Data Entry: - Enter Par/floor stock into database daily. - Process interdepartmentals daily. - Prepare several retail reports, including but not limited to sales, transaction counts, over/under, and online charges daily. - Prepare month end reports. - Miscellaneous: - Checking and responding to food card emails. - Creating meal and gift cards - Generating usage reports - Refilling meal and gift cards - Retrieving/sorting/distributing paychecks/earning statements. - Assisting with other office tasks as needed: - Entering IBS transactions - Scanning invoices - Other assignments as needed 15 Yes - Farmers Market and Subsequent Accounting (June through September)

- Monitor and manipulate multiple media sources of information including numerous radio frequencies, telephone lines, several data terminals, alarm systems and video monitors.  Prioritize and dispatch both emergency and non-emergency calls as required using established guidelines. - Receive, dispatch and document calls for service or information, including fire emergencies, medical emergencies, crimes in progress or other high stress emergent needs.  Maintain a computerized log of all activities or service requests. - Receive, dispatch and document calls for maintenance assistance received via telephone, radio or walk-in traffic. - Represents OHSU Police by phone or in person when interacting with OHSU staff, students, and contractors relative to service information, signing out of keys to facilities and using access control system. - Represents OHSU Police by phone or in person when interacting and providing services with patients and visitors. - Other duties as assigned.

- Monitor and manipulate multiple media sources of information including numerous radio frequencies, telephone lines, several data terminals, alarm systems and video monitors.  Prioritize and dispatch both emergency and non-emergency calls as required using established guidelines. - Receive, dispatch and document calls for service or information, including fire emergencies, medical emergencies, crimes in progress or other high stress emergent needs.  Maintain a computerized log of all activities or service requests. - Receive, dispatch and document calls for maintenance assistance received via telephone, radio or walk-in traffic. - Represents OHSU Police by phone or in person when interacting with OHSU staff, students, and contractors relative to service information, signing out of keys to facilities and using access control system. - Represents OHSU Police by phone or in person when interacting and providing services with patients and visitors. - Other duties as assigned.

TYPICAL DUTIES AND RESPONSIBILITIES: 1. Patient Care/Patient Safety Attendant (PSA): Per assignment of Registered Nurse, the employee provides care including but not limited to activities of daily living, diversional activities, collecting patient data, monitoring for symptoms of increased risk, assist with transportation, comfort measures, environmental safety, milieu observation, and assists with discharge of patient reinforcing assigned teaching. 2. Patient Video Monitoring: Demonstrates understanding and proficiency of the continuous video monitoring software. Maintains constant visual observation at all times. Verbally redirects patient over digital 2-way audio device located in a patient’s room. Notifies the nursing staff if the patient requires assistance, is exhibiting symptoms RN requests report of, or is at imminent risk of injury or distress. Documents interactions within the electronic health record. 3. Communication: Communicates directly with Registered Nurses related to patient trends, advances, and deviations from the plan of care. Discusses patient care trajectory (improvement and/or decline) with the interdisciplinary team. Transfers knowledge in the Electronic Health Record (EHR) per policy. 4. Miscellaneous: Collects and tracks daily data/metrics, understands and adheres to Daily Management Systems, and provides break coverage to in-house PSAs. Understands their role and complies with OHSU policies pertinent to this role: a. Clinical Violence Alerts and Clinical Violence Risk Assessment b. Code Green c. Continuous Video Monitoring for Patient Safety d. Hospital Holds for Treatment of Mental Illness e. Medical Hold for Non-Mental Health Patients f. Patient Personal Property g. Patient Safety Attendant, Policy and Procedure for Use of h. Pediatric Behavioral Health Safety Protocol i. Restraint and Seclusion, Use of j. Safety Searches k. Suicide risk screen and safety interventions in Non-Psychiatric Clinical Settings

- Assist pharmacist through performance of the following technical support activities: - Computer order entry of inpatient and outpatient orders. - Filling unit dose medication orders. - Select ordered medications from inventory to fill new orders or to provide 24-hours medication for distribution to patient's room. - Answering telephone, filing, billing / crediting and medication profile maintenance. - Load and refill medications into automated dispensing cabinet stations. - Maintain manufacturing logs and document to ensure compliance with regulatory agencies. - Prioritize labels from new orders to assure that product is delivered to label location at least one hour prior to label due time. - Prepare, mix and compound sterile medications, including chemotherapy. - Adherence to aseptic procedures when preparing, mixing and compounding sterile hazardous and non-hazardous medications. - Performs pharmaceutical calculations in verifying dosage for medications to be prepared. - Cleans and maintains primary and secondary engineering controls (e.g., vertical and laminar flow hoods) and equipment used to compound sterile hazardous and non-hazardous medications (e.g. repeater pump, work surfaces), discarding all non-preserved and/or non-labeled solutions in order to keep work area clean and orderly. - Perform Unit Dose functions including: - Tube medications from pharmacy to hospital and clinic areas. - Repackage medications for unit dose dispensing. - Return medications to stock and perform credits. - Record refrigerator temperature daily. - Process narcotics for removal from Pharmacy inventory and order replacements as needed. - Maintain barcode medication integrity by ensuring medications are barcoded before leaving the pharmacy. - Round to nursing locations; deliver items and remove excess and discontinued oral dosage and injectable dosage units from patients’ bins and refrigerators and return to pharmacy for action. - Organize and restock work areas during and prior to end of shift, and remove expired medication. - Perform other technician duties as assigned based on operational needs.

- Assist pharmacist through performance of the following technical support activities: - Computer order entry of inpatient and outpatient orders. - Filling unit dose medication orders. - Select ordered medications from inventory to fill new orders or to provide 24-hours medication for distribution to patient's room. - Answering telephone, filing, billing / crediting and medication profile maintenance. - Load and refill medications into automated dispensing cabinet stations. - Maintain manufacturing logs and documents to ensure compliance with regulatory agencies. - Prioritize labels from new orders to assure that product is delivered to label location at least one hour prior to label due time. - Organize and restock work areas during and prior to end of shift, and remove expired medication. - Round to nursing locations; deliver items and remove excess and discontinued oral dosage and injectable dosage units from patients’ bins and refrigerators and return to pharmacy for action. - Perform Unit Dose functions including: - Tube medications from pharmacy to hospital and clinic areas - Repackage medications for unit dose dispensing; maintain and replenish stock for emergency trays and kits. - Return medications to stock and perform credits. - Record refrigerator temperature daily. - Process narcotics for removal from Pharmacy inventory and order replacements as needed. - Maintain barcode medication integrity by ensuring medications are barcoded before leaving the pharmacy. - System optimization, hardware maintenance, user support, reporting, file transmission and assistance in problem-solving pertaining to automation and technology. - Performs a detailed and thorough audit of controlled substances medications dispensed for a patient and reconciles against products documented as adminisered or returned to the pharmacy for wasting. - Demonstrates the ability to strengthen accountability, identify suspected diversion, and responds to known or suspected diversion incidents to avoid serious patient care, legal, and compliance implications.

This position provides technical support to pharmacists through preparation of unit doses, data entry, delivery of medications, and cartfill exchange. Person working this shift is responsible for ensuring accountability and accuracy of standard operations procedures in these areas. Position works under direct supervision of a Pharmacist who is responsible for the safe and proper distribution and use of drugs in inpatients and outpatients who range in age from neonates, infants <1 year old, children and adolescents ages 1-18, adults ages 19-65, and the elderly age >65. Be able to perform duties as specified in Pharmacy Technician 1 and 2 Class Specifications as applicable to work unit.

- Assist pharmacist through performance of the following technical support activities: - Computer order entry of inpatient and outpatient orders. - Filling unit dose medication orders. - Select ordered medications from inventory to fill new orders or to provide 24-hours medication for distribution to patient's room. - Answering telephone, filing, billing / crediting and medication profile maintenance. - Load and refill medications into automated dispensing cabinet stations. - Maintain manufacturing logs and documents to ensure compliance with regulatory agencies. - Perform Unit Dose functions including: - Tube medications from pharmacy to hospital and clinic areas - Repackage medications for unit dose dispensing; maintain and replenish stock for emergency trays and kits. - Return medications to stock and perform credits. - Record refrigerator temperature daily. - Process narcotics for removal from Pharmacy inventory and order replacements as needed. - Maintain barcode medication integrity by ensuring medications are barcoded before leaving the pharmacy. - System optimization, hardware maintenance, user support, reporting, file transmission and assistance in problem-solving pertaining to automation and technology. - Performs a detailed and thorough audit of controlled substances medications dispensed for a patient and reconciles against products documented as adminisered or returned to the pharmacy for wasting. - Demonstrates the ability to strengthen accountability, identify suspected diversion, and responds to known or suspected diversion incidents to avoid serious patient care, legal, and compliance implications. - Prioritize labels from new orders to assure that product is delivered to label location at least one hour prior to label due time. - Organize and restock work areas during and prior to end of shift, and remove expired medication. - Round to nursing locations; deliver items and remove excess and discontinued oral dosage and injectable dosage units from patients’ bins and refrigerators, return to pharmacy for action.

- Assist pharmacist through performance of the following technical support activities: - Computer order entry of inpatient and outpatient orders. - Filling unit dose medication orders. - Select ordered medications from inventory to fill new orders or to provide 24-hours medication for distribution to patient's room. - Answering telephone, filing, billing / crediting and medication profile maintenance. - Load and refill medications into automated dispensing cabinet stations. - Maintain manufacturing logs and documents to ensure compliance with regulatory agencies. - Prioritize labels from new orders to assure that product is delivered to label location at least one hour prior to label due time. - Organize and restock work areas during and prior to end of shift, and remove expired medication. - Round to nursing locations; deliver items and remove excess and discontinued oral dosage and injectable dosage units from patients’ bins and refrigerators and return to pharmacy for action. - Perform Unit Dose functions including: - Tube medications from pharmacy to hospital and clinic areas - Repackage medications for unit dose dispensing; maintain and replenish stock for emergency trays and kits. - Return medications to stock and perform credits. - Record refrigerator temperature daily. - Process narcotics for removal from Pharmacy inventory and order replacements as needed. - Maintain barcode medication integrity by ensuring medications are barcoded before leaving the pharmacy. - System optimization, hardware maintenance, user support, reporting, file transmission and assistance in problem-solving pertaining to automation and technology. - Performs a detailed and thorough audit of controlled substances medications dispensed for a patient and reconciles against products documented as adminisered or returned to the pharmacy for wasting. - Demonstrates the ability to strengthen accountability, identify suspected diversion, and responds to known or suspected diversion incidents to avoid serious patient care, legal, and compliance implications.

IMAGING - Operates multi-slice CT Scanners to perform exams with accuracy and efficiency, using optimal skills and knowledge of equipment. - Demonstrates knowledge and skill to evaluate anatomy and any related pathologies for presentation to the Radiologist. - Demonstrates knowledge and skill in CT physics & Radiation Safety. - Exercises responsible judgment in recognizing and reporting significant situations relating to patient care. - Prepares and instructs the patient for the diagnostic exam using age appropriate communication skills. - Adjusts scanning factors and patient positioning to eliminate or minimize artifacts due to patient habitus, motion, implants, or monitoring equipment.    - Adheres to the ALARA principle while optimizing the exam to obtain the highest image quality with the lowest possible radiation dose to the patient. - Must be able to perform all ranges of exams after completion of technical competencies. Continues to stay current in regards to new CT technology hardware and software upgrades. - Demonstrates specific normal and abnormal cross sectional anatomy/pathology through the use of scan techniques, reconstructions, and 3D post-processing. DOCUMENTATION - Verifies complete documentation of all pertinent information to provide accurate and timely service to customers. - Verifies imaging order and protocol in the patient’s electronic medical record. - Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy. - Labels images completely & accurately with patient demographics, position or other required documentation. - Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, begin and complete with correct billing and verification that images are in PACS. - Technologists prescreen all patients for sensitivity & contraindications to contrast medications used during the imaging exam.  - Implements the correct types of contrast and injection factors on a case-by-case basis.  - Generates a CD or DVD of imaging exams on an as-needed basis. PERSONAL & PATIENT CARE AND SAFETY - Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others. - Adheres to all established CMS, OHA, & DNV-GL Regulations, and reports errors or unsafe conditions to management and the OHSU Event Reporting (Patient Safety Intelligence). - Follows universal precautions for blood and body fluids, protecting patients and staff. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Works in a safe manner by maintaining a clean work environment. - Identifies and reports any issues for ergonomic improvement to management. - Reports injuries to management. - Follows established exam protocol process.

Patient Care Coordination and Front Desk Reception:   Customer Service: - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information, technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. May assist in providing instruction and support for students during respiratory fit testing. Enrollment & Authorization: - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databased or into the medical record when necessary. Follows up on pending authorizations until they are obtained. Arranged Care: - Schedules new and established patient appointments on line, and manually if necessary, for all department providers (primary care, behavioral health, integrative medicine and wellness). Obtains prior medical records if appropriate. Creates a medical record if needed. Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. Provides personal reminders to patients about upcoming appointments. Obtains and prepares OHSU medical records before scheduled appointments. Obtains and prepares Student Health medical records to be sent out when requested. Point of Service: - Greets patients and confirms that an appointment has been kept. Inspects insurance cards and/or authorization notices. Identifies and collects deductible payments, co-payments, and deposits on services; provides receipts and completes necessary accounting procedures. Verifies and updates the common data set on-line. Explains and satisfies any necessary patient signature requirements. Integrated Care: - Arranges and orders associated clinical, diagnostic, or laboratory services; obtains authorizations when necessary. Directs patients to appropriate providers for other health care issues. Completes and routes direct referrals to other clinical services. Contacts primary care physicians or their designees to obtain authorizations for urgent care. Schedules return appointments on line, and manually if necessary; initiates authorization requests for subsequent care.