Hiring Bonus up to $12,000 DOE and Relocation Package Available. Must begin work by July 1, 2024 to qualify.
$49.16-$78.18 per hour, based on education and experience
Full-time
You will bring your nursing skills and expertise to our team of specialists working together to provide the best possible care. You will enjoy unmatched opportunities to learn and be inspired at Oregon’s only public academic health center.
You will be part of our professional culture of safety, collaborative decision-making, innovation, life-long learning and teamwork. As an OHSU RN, your care delivery will be consistent with:
- The Oregon Nurse Practice Act
- The ANA Scope and Standards of Practice
- The ANA Code of Ethics
- The Onsomble Model of the Professional Role™
OHSU cares for acutely ill patients in our Medical, Surgical, and Cardiovascular Intermediate Care Units. We provide the latest evidence-based treatment and have a reputation for effective teamwork. Acute care nurses understand the importance of their independent scope of practice and engage in dependent scope of practice decision making. Acute care nurses also provide patient and family-centered care for the full spectrum of illnesses.
Benefits
OHSU offers competitive, affordable benefits that include health care, income protection and more. See highlights below or learn more about OHSU benefits.
- Medical, dental and vision coverage at low or no cost to employees
- Access to retirement plans
- Up to 200 hours (equal to 25 full days) a year of paid time off
- 96 hours of sick leave a year (prorated for part-time employees)
- Eight paid holidays a year
- Commuter subsidies
- Tuition reimbursement
- Access to group life insurance, disability insurance and other supplemental benefits
- Discounts just for OHSU members
- Assist pharmacist through performance of the accurate execution of the following activities:
- Computer order entry of outpatient orders
- Filling medication orders
- Answering telephone, filing, billing / crediting and medication profile maintenance.
- Load and refill medications into ScriptPro
- Prioritize orders to assure that product is delivered to patients in a timely manner.
- Organize and restock work areas during and prior to end of shift, and remove expired medication.
- Interacts with other healthcare team members and patients and displays a high level of customer service commitment.
- Prepare completed prescriptions for shipment to the patient or courier to another pharmacy location.
- With the ECO, serve as a point of contact for researchers, staff, and internal and external stakeholders to perform independent, accurate and timely management of submissions/transactions/inquiries. Provide subject matter expertise on existing and potential export control and compliance issues.
- Assist in reviewing activities as needed and providing related determinations. This includes export control screening and evaluating applicability of US export control regulations to underlying activities and items.
- Conduct formal risk assessment activities and provide input on corrective actions, with support from the ECO.
- Conduct campus outreach and training to all levels of management and staff related to export and import control. Work with the ECO to identify, develop and implement policies, procedures, and guidance.
- Maintain documentation to ensure accurate and updated information and compliance with record keeping requirements.
- Stay current relative to federal rule changes that impact the ITAR, EAR, and OFAC regulations. Maintain knowledge of U.S. regulatory requirements as applicable to University activities.
- Assist in reviewing contract terms and provide guidance to faculty and other researchers, grant and contract officers, technology transfer officers, purchasing representatives, business service center staff, Environmental Health and Safety Officials, and others as necessary to ensure export and import control compliance.
- Serve as primary back-up to ECO on all export and import control activities.
The purpose of this role is to:
- Provide clinical management of patients in Hematology & Medical Oncology;
- Assure a coordinated, effective, high quality, and efficient care process;
- Use an interdisciplinary team approach to the care of patients;
- Work collaboratively with clinic management on process improvement projects;
- Provide education to colleagues, staff and students, as needed.
The BMT APP independently performs procedures, such as:
- Bone marrow biopsy and aspirations, skin biopsies, lumbar punctures, ommaya taps and administration of intrathecal chemotherapy.
- Provides direct care of patients prior to and after hematopoietic cell transplants and cellular therapy procedures.
- Manages infectious, hematopoietic, renal and dermatologic complications of treatment and disease with a multidisciplinary team.
- Participates in enrolling and managing patients on clinical trials.
- Function as a member of the surgical team, while under the direct supervision and direction of the registered perioperative nurse.
- The PPA will provide assistance with cleaning and preparing operating rooms, retrieving and cleaning equipment, retreiving and stocking supplies and related items; supports the environment of the unit or service; supports patient care through assistance with prepping and opening supplies before surgery.
- At OHSU, the PPA promotes a culture where we imagine, inspire, engage and excel to ensure we meet every patient's needs.
Staff Engagement: Assists in establishing and maintaining an employment environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff.
- Oversees a staff of approximately 125 employees. Manages and supports supervisors with functional area responsibilities.
- Assists in evaluating and revising job classes and position descriptions to establish role expectations that align with industry standards and meet the needs of the department.
- Manages recruitment and hiring processes to ensure optimum fit between employee and employee’s job.
- Ensures orientation and onboarding processes provide a solid foundation upon which employees will develop and succeed.
- Assists in developing a comprehensive employee training program that increases capabilities, quality, service, and productivity; ensures a comprehensive leadership development program maximizes the critical thinking, quality, service, and professionalism of direct reports; develops and implements a performance assessment and evaluation programs that build on the strengths of the employee and identifies those areas which the employee needs improvement to be more effective.
- Fosters a safety first work environment for EVS employees
- Ensures staff have the equipment and supplies to do their job
- Recognizes staff for their inherent value and motivate staff to achieve their best work.
Safety, Quality, and Performance Improvement: Ensures the safety of our patients and visitors through high reliability of processes.
- Fosters a culture of continuous process improvement; embodies OHSU Performance Excellence.
- Assists in developing and implementing leader standard work
- Assists in aligning EVS policies, processes, and procedures to industry best practices for healthcare environmental cleaning.
- Ensures monitoring and reporting processes document continuous compliance to standard work
- Partners with Infection Prevention and Control to audit and report on EVS cleaning effectiveness.
- Maintains continuous readiness for hospital accreditation.
Leadership: Implements department strategy and culture to achieve organizational and departmental goals.
- Assists in developing, assessing, revising the departmental strategic plan annually.
- Serves as a subject matter expert providing knowledge and expertise with regard to EVS policies and procedures and infection control practices to reduce healthcare associated infections.
- Collaborates with Healthcare leadership and peers in all matters related to EVS operations in order to establish and maintain solid and mutually beneficial relationships. Supports and enforces department policies and procedures.
- Reviews and evaluates existing programs, services, policies and procedures. Recommends and implements new and or modified programs, services, policies, and procedures.
- Fosters a mutually respectful and productive relationship with union leadership; effectively manages staff is accordance with OHSU policies and the terms of the collective bargaining agreement; serve on the EVS Labor Management Committee to leverage the collaboration among EVS staff and management to drive improvements in the quality of the employment environment.
Patient Experience and Customer Service: Manages a comprehensive patient- centered service program that ensures exceptional patient experience.
- Maintains service standards to provide excellent customer service that enhances the rapport with patients through responsiveness to needs and requests.
- Implements a patient rounding program engages EVS employees at all levels in patient and facilities rounding.
- Manages the patient experience program to address areas of greatest opportunity and to recognize pockets of excellence.
- Utilize visual management tools to make scores, targets, and trends visible and interpretable to all staff.
- Meets or exceeds established targets for patient experience scores.
HR Business Strategy: Provide early and consistent input into large scale HR and/or organizational initiatives, identifying issues before they impact the organization and advising on appropriate course of action. With strong understanding of organizational contexts, work with key stake holders to offer innovative and integrated HR solutions to processes that translate strategy into tactics.
- Partner with senior leaders to define and design strategic initiatives.
- Align HR strategies and practices with organizational strategies.
- Lead organizational redesign process in partnership with Organizational Development/Effectiveness team.
- Champion the organizational culture of DEIB (Diversity, Equity, Inclusion and Belonging), and promotes our vision to achieve a people-first culture.
- Communicate policies and procedures to employees.
- Anticipate and prevent future problems, taking initiative within role.
- Anticipate leadership gaps and build action plans to address.
- Understand business level metrics, use data to forecast current and future needs.
- Work with leaders to translate early-stage concepts into actionable plans.
Talent Development:Collaborate with the Learning & Talent/Organizational Development team to curate resources and opportunities that develop common competencies and skills. Lead talent review process in customer areas, support development and succession planning.
- Onboard leaders, including running New Leader Accelerations with teams.
- Help leaders understand and action plan around Employee Engagement Survey.
- Be well versed in survey-related data points, and provide coaching to leadership.
- Understand and practice change management skills. Assist leaders by acting as coach and leading teams through change.
Other Key Partnerships/Processes:
- Lead and support client areas to achieve key Diversity & Inclusion metrics. Including involvement and coaching of local diversity councils and initiatives.
- Review HR-related policies, provide input in creation and policy updates. Act as a resource for managers and employees regarding policy interpretation.
- Partner with Talent Acquisition (TA) on department Workforce Planning. Participate in recruitment planning and process for roles at the Management level and above.
- Drive engagement initiatives and understand benefit and wellness plans.
- Lead compensation change initiatives with customers. Partner with Compensation team to resolve concerns brought forward by the organization. Lead work around reorganizations, reclassifications, job description reviews, resolves issues, and communicate changes to leaders.
- Employee Relations: Partner with Advice and Counsel Center (ACC) on performance and departure issues, especially at higher levels in the organization, and in areas with high level of turnover. Partner with ACC members with high-risk cases. Review issues and metrics and advice as to trends and needed remedies.
Enrollment Process
- Utilize Health Information Systems to analyze and investigate practitioner information, and distribute provider credentialing and enrollment packets in coordination with OHSU Medical Affairs Program, meeting established policies and procedures. Prepare and distribute practitioner and facility data, complying with the requirements outlined by state government, federal government, and commercial carriers. Perform data entry of sensitive provider information in federal and state provider enrollment systems. This process requires knowledge of legal, federal, state, and OHSU requirements; the National Plan and Provider Enumeration System (NPPES); the Medicaid Management Information System (MMIS); licensing boards; MSOW; the Oregon Practitioner Credentialing Application (OPCA); the Provider Enrollment Chain and Ownership System (PECOS); the CMS Identity and Access Management System; and, Washington’s ProviderOne. Collaborate with OHSU Medical Affairs Program, OHSU departments and OHSU Partners to achieve accurate credentialing, timely enrollment, and compliant billing status. Troubleshoot problem claims in EPIC work queues. Maintain positive relations with insurance carriers to assist with timely reimbursement, problem solving, and plan participation. Perform timely annual enrollment and termination of residents and fellows.
File Maintenance
- Collect and maintain appropriate provider documentation and licensure, perform manual enrollment processes, and facilitate practitioner payer re-credentialing and revalidations. Update and maintain practitioner and facility database as a central resource for OHSU, OHSU Health Plan and OHSU partners, including department and billing personnel. Document, maintain and understand regulatory requirements for governmental and commercial payers.
Audits and Special Projects
- Develop and update necessary workflows and documentation relevant to provider enrollment to improve effectiveness of department operations. Provide ad hoc reporting based on need or request. Participate in special claims correction projects related to enrollment. Promote and implement LEAN processes. Perform other duties as assigned.
Family Medicine at Richmond Clinic is a primary care Family Medicine clinic and Federally Qualified Health Center (FQHC). The patient population includes pregnant people, babies, children, adolescent, adults, and geriatric. The patients are generally moderately stable to moderately unstable, with complex medical conditions and SDOH barriers that require medical and nursing interventions. These include, but not excluding: oral and injectable medications, foot care, telephone and in-clinic triage, care coordination, health education, complex wound care, pain management, and behavioral and/or crisis management.
Nurses perform patient visits, telephone triage and advice, and manage an in-basket workload in EPIC where pts. are reviewed for Care Management, Care Coordination, follow up for discharge planning, and triage/advise for medical conditions. Care Coordination and Disease Management are a high priority aspect of the job. Nurses work in pods within a care team of Providers, Pharmacists, and Behavioral Health clinicians.
Visit types offered at Family Medicine at Richmond are: In-person, virtual, and telephone.
Services Offered:
- Nurse Telephone and triage, with some in-clinic Nurse triage
- Behavioral health and counseling services
- Reproductive health services
- Transgender health care
- Podiatry and foot care clinics
- Prenatal care (including deliveries)
- Pediatric care
- Medication-assisted treatment (MAT)
- Sports medicine
- Acupuncture
- Minor procedures
- Health maintenance with preventive care
Department Specific Requirements:
- External Candidates: Vacation, paid or unpaid leave requests up to 8-weeks from the start date are not permitted. All other vacation, paid or unpaid leave requests are subject to compliance with the Collective Bargaining Agreement between ONA and OHSU.
- Internal Nurse Candidates: All vacation, paid or unpaid leave requests are subject to compliance with the Collective Bargaining Agreement between ONA and OHSU. Pre-scheduled vacations or leave plans must be disclosed prior to consideration for hire to determine the start
- 2 years or more, within the last three years, experience working in direct patient care.
Department Specific Preferences (competencies, certifications, student placements, quality matching, etc.):
- Within the last 3 years, experience in working an ambulatory care setting including telephone triage.
- National certification.
Hiring Bonus up to $10,000 DOE and Relocation Package Available. Must start by July 1, 2024 to qualify. $49.16-$78.18 per hour, based on RN Degree and level of experience
Family Medicine at East Portland clinic is a primary care Family Medicine clinic and Federally Qualified Health Center (FQHC). The patient population includes all ages of the life spectrum including pregnant people, babies, children, adolescent, adults, and geriatric. The patients are generally moderately stable to moderately unstable, with or without complex acute or chronic illnesses and diseases, and SDOH barriers that require medical and nursing interventions. This role will focus primarily on telephone triage and advice, while also responding to patients’ urgent needs in clinic or telephonically. As the clinic grows, RN roles and responsibilities will expand, within the scope of your Nursing licensure. RN’s will be working in conjunction with a care team of providers and clinicians. You will have the exciting opportunity to be a part of a newly opened clinic, as of March of 2024. As such, patient volume and clinic operations will take time to grow and expand, so flexibility and a nimble attitude are key.
Visit types offered at Family Medicine at East Portland are: In-person, virtual, and telephone.
Services Offered:
- Nurse Telephone and in-clinic triage
- Behavioral health and counseling services
- Reproductive health services
- Transgender health care
- Prenatal and post-partum care (including deliveries)
- Pediatric care
- Medication-assisted treatment (MAT)
- Health maintenance with preventive care
Department Specific Requirements:
- External Candidates: Vacation, paid or unpaid leave requests up to 8-weeks from the start date are not permitted. All other vacation, paid or unpaid leave requests are subject to compliance with the Collective Bargaining Agreement between Oregon Nurses Association (ONA) and OHSU.
- Internal Nurse Candidates: All vacation, paid or unpaid leave requests are subject to compliance with the Collective Bargaining Agreement between ONA and OHSU. Pre-scheduled vacations or leave plans must be disclosed prior to consideration for hire to determine the start
- 2 years or more, within the last three years, experience working in direct patient care.
- Experience working in Primary Care or an FQHC, and/or Telephone Triaging
- Oregon and Washington State Nursing licensure upon hire
Department Specific Preferences (competencies, certifications, student placements, quality matching, etc.):
- Within the last 3 years, experience in working an ambulatory care setting including telephone triage.
- National Ambulatory certification.
Third party follow-up and collection:
- Within the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance carrier, various government programs, etc.)
- Provide explanation of charges and additional requested information to the third parties.
- Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts.
- Review billing to determine medical records necessary to provide complete processing of claim.
- Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines
- Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence.)
- Analyze accounts and interpreting contracts that dictate how claims should be paid and processing adjustments for contract interpretation.
- Comply with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts
- Work reports of denied claims to trend and report these claims to the department and to our front end partners
- Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes
- Prepare the appeals for selected denials.
Billing
- Submit bills that comply with all appropriate regulations, managed care contracts to third party payors.
- Calculate the correct reimbursement of all managed care claims.
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Verifies insurance eligibility and obtains benefits, referrals/prior authorizations and documents in patient’s file. Updates insurance information on patient’s accounts when applicable.
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Maintains off-site log or assists peers with maintenance by obtaining authorizations for ancillary service referrals and documentation of such.
- Reviews orders and documents treatment approvals and locations in patient’s record (EMR). Monitors all treatment regimens for insurance coverage and appropriateness of indication and forwards to Manager/Formulary Committee for approval as needed.
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Functions as a “point of inquiry” and resource for all work unit staff with questions regarding insurance coverage and where scans and treatments may be done.
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Applies problem solving and negotiating skills in working with insurance companies and referring providers to obtain a successful outcome.
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Performs financial counseling with patients prior to treatment and calculates co-insurance amounts as requested or obtains costs of treatment for ABN preparation.
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Reviews additions to the schedule of same day and next day appointments from outside OHSU providers for insurance and authorizations of medications to infuse in the day treatment clinic.
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Performs research and processes paperwork for financial assistance foundations to help patients pay for specialty drugs.
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
IMAGING:
Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment
- Technologists will be trained in performing the required orthopedic radiographic examinations.
- Positions patient for diagnostic radiology according to department procedures, training, and machine requirements with a high regard for the safety and care of the patient.
- Operates radiology equipment, determines and sets exposure factors, sets technique utilizing all relevant factors to ensure accurate and quality images with minimal and acceptable repeat rates.
- Uses computer image processing, as needed to select, optimize and archive images to PACS.
- Completely tracks exams in the Radiology Information system.
- Processes images and related patient information for radiologist for diagnosis.
DOCUMENTATION:
Gathers complete documentation of all pertinent information to provide accurate and timely service to customers.
- Follows proper procedure to positvely identify patients, asking them to repeat their full name and date of birth.
- Reviews patient orders to ensure correct examination.
- Labels images completely with demographic, position and other needed documentation.
- Properly charges exams as required in Epicare.
- Follows department and hospital procedures and policies.
- Performs quality control and quality assurance, records results and reports variance from normal equipment function.
PERSONAL & PATIENT CARE AND SAFETY:
Provides for personal and patient care and safety using professional judgment in accordance with written standards so there is no injury to self or others.
- Protects patients and others in the area by using proper equipment settings and radiation safety standards.
- Practices universal and blood and body fluid precautions, and sterile practices according to procedures.
- Practices age-appropriate competencies, communicates and uses knowledge of related anatomy and physiology to insure appropriate and effective care.
- Maintains awareness of patient status and takes appropriate actions to meet their needs.
PROFESSIONAL BEHAVIOR:
Practices ethical and professional communications, conduct, and attitude that leads to physician, patient and co-worker respect and confidence.
- Informs and educates patient and/or family of all needed information concerning the exam performed.
- Excercises good judgment to present a professional image of competency to customer and staff.
- Maintains professional appearance, punctuality, flexibility, confidentiality, which leads to a positive impression on all customers.
- Handles stressful situations in ways that promote positive outcomes.
- Takes personal initiative to maintain current in education (journals, books, inservices seminars, etc.) in all areas assigned.
Clinical Duties:
- Answer incoming phone calls and appropriately schedule appointments, take messages or route to RN/MA as needed.
- When available route RightFax faxes to the correct team.
- Update and maintain word and excel documents that are the responsibility of the tech.
- Assist with medication prior authorization specialist as needed.
- Assist front office and phone staff with odd jobs as needed.
- Completes Epic Care, Cadence Basic, etc., training when necessary as outlined by Practice Manager.
RESPECT AND CARING:
Compassion, customer relations, professional behavior, confidentiality, valuing diversity.
- Uses interpersonal skills which convey a positive and supportive attitude.
- Uses discretion in discussions related to staffing or personal concerns.
- Gives constructive feedback in a non-blaming, positive and confidential manner.
- Makes continuous effort to identify opportunities to meet/exceed customer needs and expectations.
- Demonstrates commitment to understanding and valuing individual differences and fosters an environment of acceptance, fairness and mutual respect.
EFFECTIVE USE OF RESOURCES:
Effective use of time, people, supplies, safe and attentive work practices.
- Works in a safe manner.
- Maintains a safe and clean work environment.
- Promotes cost effectiveness through the proper use and conservation of supplies and equiment.
- Identifies cost saving measures.
- Reports needed repairs or potential hazards to the appropriate department as soon as identified.
- Reports all on-the-job injuries and seeks medical attention as appropriate
INITIATIVE:
Self-motivation, takes on projects willingly, acts on opportunities to improve, contributes new ideas.
- Takes the initiative to identify and solve problems.
- Supports improvement and innovation in the workplace.
- Demonstrates awareness of and supports OHSU departmental and operating unit goals through participation in continuous quality improvement and departmental activities.
- Promotes professional development and contributes to the professional growth of others.
- Other duties as assigned
Patient Preparation.
- The IONM Technologist documents a comprehensive patient history including neurological symptoms and medications.
Procedures.
- The IONM Technologist performs procedures appropriate to their competence, according to the policy and procedures, including test setup, electrode application, maintaining patient safety and other related duties. Strong, well developed communication skills are essential for this position.
Equipment Maintenance.
- Maintains clean testing equipment, maintains proper sanitization of supplies and surrounding area, and reports equipment malfunctions in writing to our engineer.
Miscellaneous.
- Performs advanced test; prepares reports of recordings for interpretation by physician; edits, types, archives and stores files in accordance to lab policy. The IONM technologist communicates appropriately and effectively with the patient to convey the purpose of the test, and answer questions surrounding the test as well as with higher level personnel. Understands why and how to troubleshoot common artifacts and protocols with a conscious effort to maintain safety standards.
Customer Satisfaction.
- Follows AIDET customer service philosophy. Understands AIDET and how to correct the most common customer service complaints. Follows Press Ganey scores and helps the department to achieve the highest-level scores possible by working to become a leader in customer service.
- Respond to reported concerns, support the investigation process, provide consultation, facilitation, and guidance on a variety of employment and labor relation matters. Maintain appropriate confidentiality.
- Resolve complex or sensitive employee and labor relations issues, including those relating to conflicts, attendance, code of conduct issues, and performance concerns, as assigned . Partner with other experts in HR, Legal, OCIC, Integrity and Public Safety to ensure a holistic understanding and approach to the situation.
- Manage and maintain cases and documentation in the employee relations system.
- Operate as the team lead for ACC Partners/Coordinator by monitoring department case load, identifying education needs for the team, Human Resources, and the organization, developing, managing, educating, and modifying assigned processes/procedures, assess cases, serve as a resource for the team, and provide feedback on team performance.
- Conduct Investigations for higher levels of leadership within all areas of the organization.
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Next point of contact for customers when there is a concern regarding the management of their case.
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Responsible for completing department projects related to organizational initiatives.
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Attend grievance meetings, provide guidance and recommendations for grievance responses.
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Consult with Labor Relations on complex grievances and difficult cases.
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Support the organization by providing equitable, timely, and consistent interpretation and guidance on HR policies and procedures, employee and labor relations matters, performance management conversations and documentation, conflict resolution, discipline, grievances, arbitrations, and other employee relations services.
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Build a collaborative relationship with the organization by providing exceptional service to each mission.
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Apply a diversity, equity, and inclusion lens to identify themes and trends, design and deliver interventions, and drive continuous improvement in organizational strategies and effectiveness of Employee Relations.
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Coordinate with OCIC (Office of Civil Rights Investigations and Compliance) and Occupational Health to provide the needed support for reasonable accommodations and ensure associated situations are identified prior to making employment decisions on items related to accommodation requests.
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Recommend and draft new and updated policies, procedures, and bargaining concepts;
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Participate in collective bargaining at the direction of the labor relations team.
Imaging:
- Provides quality real time 2D, 3D, M Mode and doppler applications to acquire images with accuracy and efficiency, using optimal skills and knowledge of equipment.
- Documents and demonstrates knowledge and skill to evaluate normal /abnormal anatomy and any related pathologies for presentation to Radiologist.
- Demonstrates knowledge and skill in ultrasound physics.
- Exercises responsible judgment in recognizing and reporting significant situations relating to patient care.
- Performs portable procedures when needed.
- Prepares and instructs the patient for the diagnostic study using age appropriate communication skills.
- Optimizes each image during the examination to obtain the highest quality study with the least discomfort to the patient.
- Must be able to perform all ranges of exams after completion of technical competencies.
- Assists the physician in invasive and/or specialized procedures, such as amniocentesis, needle biopsy, localizations, and tumor masses, as directed.
- Continues to stay current in regards to new US technology hardware and software upgrades.
Documentation:
- Verifies complete documentation of all pertinent information to provide accurate and timely service to customers.
- Verifies and initials orders in patient chart, Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy.
- Labels images completely with patient demographics, position or other required documentation.
- Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, begin and complete with correct billing and verification that images are in PACS.
Personal & Patient Care and Safety:
- Provides for personal and patient care and safety using professional judgement in accordance with written standards to avoid injury to self and others.
- Responsible to adhere to all established JCAHO National Patient Safety Goals, and report errors or unsafe conditions to supervisor and the OHSU Event Reporting (Patient Safety Net).
- Follows universal precautions for blood and body fluids, protecting patients and staff.
Works in a safe manner by maintaining a clean work environment.
- Identifies and reports any issues for ergonomic improvement to supervisor.
Reports injuries to supervisor.
Effective use of resources:
- Assists in scheduling examinations and assists the receptionist in planning work schedules.
- Utilize the VIP patient transportation system to arrange for patient delivery, and call for lift team if assistance is needed.
- Assists with moving or transporting patients if needed.
- Participates in clinical research studies.
- Participates in teaching technical and clinical skills to sonography students and radiology residents.
Keeps equipment and work areas neat and clean.
- Maintains adequate par levels of all supplies.
- Performs quality control on diagnostic equipment and maintains a logbook for weekly entries as needed.
Professional Behavior:
- Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient, and co-worker respect and confidence.
- Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence.
- Demonstrates flexibility with workload with a positive and supportive attitude, and handles stressful situations in ways that promote positive outcomes.
- Demonstrates flexibility to accommodate unit workload.
Takes personal initiative to maintain current in education (journals, books, in-services seminars, etc.) in all areas assigned.
Be familiar with and comply with OHSU and Diagnostic Imaging department policies and procedures. Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient, and co-worker respect and confidence.
Other duties as assigned.
Performs testing in the flow cytometry laboratory using the following instrumention: Sysmex KX-21N, CytoFlex SRT, Aquios, Navios and GeneXpert
- Follows written policies, processes, and procedures
- Performs data analysis of test results using Kaluza software, according to established procedures and saves results according to policies and procedures
- Reports results to Beaker and EPIC
- Performs and documents quality control testing per written procedures and troubleshoots unacceptable results prior to reporting patient test results
Prepares and processes blood, tissue, and body fluid samples for testing following written procedures:
- Determines acceptability of specimens
- Receives samples in the LIS, creates case paperwork and distributes cases to appropriate person for testing
- Makes and stains slides with special stains
- Prepares samples for testing to include, lysing red blood cells, preparing cell suspensions from tissue, cytospin preparation and other techniques as required
- Stains cells with monoclonal/polyclonal antibodies tagged with fluorescent dyes
- Performs all computer functions using laboratory information systems (LIS) software, according to established procedures and enters required comments in computer.
- Organizes study samples and data using manual or computer-based methods.
- Assists providers with bone marrow collections
Reviews and compiles test results and paperwork for interpretation by lead, Technical Coordinator, manager or faculty:
- Ensures that patient and QC results are complete and recorded according to standard procedures.
- Reviews results for plausibility and consistency with diagnostic criteria.
- Submits results and required paperwork to faculty in a timely manner.
- Works with faculty to improve efficiency and quality of work.
- Assists with correcting reports and reviewing work lists.
Calibrates, maintains and troubleshoots instruments and equipment
- Performs instrument maintenance, start-up, shut down, verifies instrument parameters are within established range
- Troubleshoots and documents actions taken to bring instruments within specifications.
- Calibrates and validates instruments and equipment per policy
Other duties
- Assists with inventory of reagents and supplies, according to established procedures.
- Answers phones, transfers calls, contacts physicians, and documents appropriately.
- Attends and participates in staff meetings and training.
- Completes training as required and maintains competency in all tasks and testing
- Trains new employees, students, residents and fellows.
- Performs other tasks and/or projects as assigned or requested by manager and technical coordinator.
- This position requires the employee to work variable hours, weekends, and some holidays. Working alone is often required on the off-shifts. Excellent attendance required.
- Performs requirements for staff members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics, and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations.
- Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times.
- The NICH program provides services to children and adolescents with medical complexity (ex: type 1 diabetes, cystic fibrosis, cancer, etc.) and psychosocial
vulnerability (ex: housing and food insecurity, child welfare involvement, etc.).
- NICH is designed to address the triple aim of healthcare reform (reduce costs, improve care, and improve health) by providing intensive inpatient and outpatient support to youth and their families with the aim of improving health management in the context of the youth's daily life.
- NICH services focus primarily on youth covered by Medicaid.
- Duties include conducting home visits, attending medical appointments (virtually or in-person), and providing on-call support to patients and their families.
- The purpose of this position is to serve as an Interventionist to families eligible for the NICH program. Interventionists provide services including:
- Strategic family and systems-level interventions
- Health systems integration and patient needs alignment, and
- Resource access for family and patient optimization
- Must be able to perform the essential functions of the position with or without accommodation
The Knight Cardiovascular Institute Clinical Senior Research Assistant (Research Coordinator) is responsible for various duties related to clinical trials. The research coordinator will Identify potential subjects through chart review, discussion with investigator or other mechanisms; assists PI in the identification and eligibility of new protocol subjects; schedules, orders, communicates assessments and appointments. They are responsible for trial implementation for all trials that fall under their specific discipline. The Research Coordinator is also the primary liaison for patients receiving experimental research procedures on a clinical trial and is responsible for the triage of patient needs and identification, reporting of, and follow-up of adverse events. They have a strong understanding of the connection and differences between clinical care and protocol visits conducted for research subjects.
The research coordinator will have a very strong understanding of research regulations, reporting timelines, and quality data abstraction for research purposes. This position will primarily support our Hypertrophic Cardiomyopathy research team within the division of Cardiology, they may be reassigned secondary duties to support other sections within the Cardiovascular Medicine Clinical Trials Unit and Knight Cardiovascular Institute. This is an onsite role with limited hybrid opportunities.