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Search Results Page 24 of 57

Job Locations US
Posted Date 3 weeks ago(4/25/2022 10:59 AM)
The Program Manager for Liaison Committee on Medical Education (LCME) Accreditation manages School of Medicine Undergraduate Medical Education (UME) accreditation processes in accordance with the overall mission and objectives of the UME Program.   The position ensures compliance with the LCME accreditation criterion while maintaining with all School of Medicine Office of the Dean policies and procedures associated with medical student education. Works with the Associate Dean, UME, and Assistant Dean, UME Curriculum to develop strategies and sustain processes for UME that will support ongoing compliance with all LCME Standards and Elements and ensure ongoing monitoring to address vulnerabilities.   The Program Manager must develop, maintain, monitor data integrity and analyze all relevant information, and present data and information in a clear and concise manner to aid in identifying problem areas and formulating solutions. The position collaborates with UME leadership, faculty staff and students to prepare all aspects of the accreditation process including but not limited to the self-study document, LCME Data Collection Instrument (DCI), surveys and status reports, and site visits, in accordance to LCME requirements and best practices.   The position is responsible for continuously monitoring LCME standards and elements and other relevant information. The coordinator attends all relevant committee meetings and contributes or leads discussions related to LCME accreditation.    Please note: this position will have a hybrid schedule with a combination of telework and working in the office.
FTE
1.00
Position Type
Regular Full-Time
Department
SM.Dean Administration, UME
Position Category
Administrative/Office Support
HR Mission
School of Medicine
Requisition ID
2022-17076
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 6:41 PM)
We're seeking a self-starter who is good at taking initiative and can function well independently. This is a grant-funded role for one year, and success over the course of that year will hopefully result in sustained funding for the position.    Job responsibilities include: Pediatric to Adult Transition Tasks: - Aids in the development of policies and procedures for the Pediatric to Adult Transition Program - Provides administrative support to the Pediatric to Adult Transition Workgroup - Assists with dissemination of the new Epic Transition tool  - Maintains the O2 website for transition - Provides organizational and administrative support for transition educational series - Provides ad hoc reports for Transition Program NICH Tasks:  - Processes incoming referrals for the NICH Program - Communicates with medical providers about the status of their referral - Tracks and manages NICH paperwork - Processes mileage reimbursements for NICH Interventionists - Processes purchasing card reconciliations for NICH Interventionists - Develops and updates program documents as needed - Performs ad hoc reports for NICH Program
FTE
1.00
Position Type
Limited Duration Full-Time
Department
NICH Clinical Program & Pediatric to Adult Transition Program
Position Category
Administrative/Office Support
HR Mission
Healthcare
Requisition ID
2022-17084
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 4:53 PM)
The purpose of the adult relief dietitian is to provide scientifically based, comprehensive nutrition care and education for the adult patients at OHSU according to the nutrition care process; to promote healing and aid in the prevention of infection/complications. The Clinical Dietitian provides medical nutrition therapy (assessment, treatment, education) to patients in all areas of adult acute care, ICU care and ambulatory care. 
FTE
0.00
Position Type
Relief/Flex/Resource
Department
Clinical Nutrition Services
Position Category
Food/Nutrition
HR Mission
Healthcare
Requisition ID
2022-17116
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 4:41 PM)
The purpose of this position is to provide the services of a licensed pharmacist which includes the responsibility for the safe and proper distribution and use of drugs patients who range in age from neonates, infants less than one year of age, children and adolescents ages 1-18, adults ages 19-65 and the elderly over age 65.
FTE
0.60
Position Type
Regular Part-Time
Department
Outpatient Pharmacy
Position Category
Pharmacy
HR Mission
Healthcare
Requisition ID
2022-17115
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 4:30 PM)
- Outpatient Clinic: Greet and check-in new patients to the practice providing a high level of customer service in preparation for the visit.  This position will also check in / out established patients, make return appointments, answer incoming calls, provide high quality customer service to both external customers (patients, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meet or exceeds the service standards of the health care industry. Obtain prior medical records and studies when appropriate. Enter all information accurately into OHSU databases or into the medical record when necessary. Answer all basic appointment questions. Determine and collect co-payments/cash handling. Applies problem solving and negotiating skills in resolving patient concerns. Provides high level of support to providers and patients. - Answer incoming phone calls, verify account information including, but not limited to, demographics, insurance, and Primary Care Provider. Will schedule appointments including but not limited to new patient, ancillaries, procedure services, and follow-up appointments. Maintains current information on all managed care insurance plans and is up-to date with all insurance plan changes, utilizing information to efficiently and effectively obtain authorizations as appropriate. Solid understanding of  ICD10/CPT coding requirements and issues. Responsible for keeping the schedule flowing smoothly and on time. Applies problem solving and negotiating skills in resolving patient concerns. Creates telephone and routes telephone encounters with accurate information for medical staff from patients or patient’s representative. Manages providers schedule and completes administrative work for team providers. - Enrollment & Eligibility. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. - Performs other administrative duties and/or projects as requested by providers, managers, and supervisors - Offers MyChart access.
FTE
1.00
Position Type
Regular Full-Time
Department
Immediate Care at South
Position Category
Hospital/Clinic Support
HR Mission
Healthcare
Requisition ID
2022-17113
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 2:32 PM)
***Hiring Bonus Available***   The Behavioral Health Consultant (BHC) at Family Medicine at South Waterfront is a behavioral health provider who operates in a consultative role, working to support a smooth interface between primary care and specialty services, and provides point of care behavioral interventions to the primary care patient population.   The BHC role is to detect and address a broad spectrum of behavioral health needs in the primary care patient population with the aim of early identification, quick resolution, long-term prevention and wellness for as many patients as possible. The BHC functions as a core member of the primary care team, providing consultative services for behavioral health issues related to physical health conditions. The BHC performs assessment, management, and triage of psychological and social problems in clinic patient population.   This position involves a high degree of clinical complexity and advanced level skill in delivering evidence-based interventions targeted to improve physical health for a large variety of patients with emotional and behavioral problems commonly seen in a primary care setting. The work includes the BHC meeting with patients for a single visit and providing recommendations to the primary care team to enhance the patient's care plan and working with patients for a longer period of time to provide on-going skills training and coaching that will help patients improve functioning in key life roles and/or improving health. The BHC also seeks to support a smooth interface and linkage between physical health and other external specialty services by matching the patient's level of need to the appropriate level of care.   The BHC will work within established practices and procedures with opportunities to participate in the planning, design and implementation of programs. The BHC performs duties with minimal supervision. Work is reviewed for adherence to procedures, regulations, standards and for overall effectiveness. The BHC position is expected to serve as an advocate for integrated behavioral health within the primary care setting. The BHC position performs the following: - Maintains a visible presence in the clinic and attends clinic meetings. - Provides consultation to primary care providers. - Is available for same day and scheduled initial consultations with patients. - Performs brief, limited follow-up visits for selected patients. - Provides a range of services including screening for common conditions, assessments and interventions related to chronic disease management. - Conducts risk assessments and crisis intervention as indicated. - Provides psycho-education for patients during individual or group visits. - Assists in the development of clinical pathways, groups, and classes. - Provides brief behavioral and cognitive behavioral interventions for patients. - Triages patients with severe or high-risk behavioral health problems and refers such patients to community resources or specialty behavioral health services. - Provides same-day feedback to the primary care provider and/or care team. - Facilitates and oversees referrals to specialty behavioral health services. - Documents consultative notes for the health record outlining assessment findings, interventions delivered and recommendations made to the primary care provider. - Maintains clinical records and other necessary paperwork in a timely manner to comply with all administrative regulations. - Educates the primary care team in the basic principles of brief behavioral and cognitive behavioral interventions and reinforces their use in the medical visit. - Provides assistance in capturing program evaluation and fidelity measures.
FTE
1.00
Position Type
Regular Full-Time
Department
Family Medicine at South Waterfront
Position Category
Mental Health
HR Mission
Healthcare
Requisition ID
2022-17111
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 2:19 PM)
The CNA is part of the health care team in locations throughout OHSU. The CNA  provides direct or general nursing care to patients from admission through discharge under the direction of a licensed nurse and within the parameters of the state licensing board. The CNA  assists the patient, patients' families, nursing staff and other support staff to assure the delivery of quality care in a safe and comfortable environment. The NRM Ancillary Float Pool CNA will work with patients of all ages throughout University Hospital and Doernbecher Children's Hospital.
FTE
0.90
Position Type
Regular Part-Time
Department
NRM Ancillary Float Pool
Position Category
Certified Nursing Assistant
HR Mission
Healthcare
Requisition ID
2022-17108
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 2:00 PM)
The CNA is part of the health care team in locations throughout OHSU. The CNA provides direct or general nursing care to patients from admission through discharge under the direction of a licensed nurse and within the parameters of the state licensing board. The CNA assists the patient, patients' families, nursing staff and other support staff to assure the delivery of quality care in a safe and comfortable environment. The NRM Ancillary Float Pool CNA will work with patients of all ages throughout University Hospital and Doernbecher Children's Hospital.
FTE
0.90
Position Type
Regular Part-Time
Department
NRM Ancillary Float Pool
Position Category
Certified Nursing Assistant
HR Mission
Healthcare
Requisition ID
2022-17106
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 1:41 PM)
***New-hires are eligible for a hiring bonus***   The purpose of this position is to provide adult and pediatric phlebotomy service to the inpatients served by the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. This person works closely with the Phlebotomy team and other inpatient departments to ensure immediate, courteous, and comprehensive responses to requests for service, or concerns about specimens and related matters. This person maintains a professional and customer service oriented focus at all times.    This position will serve the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. Positions in the laboratory and environs may require working flexible schedules, including nights weekends and holidays; working at multiple laboratory or hospital sites; traveling between units and sites by stairs, elevator, tram, shuttle or other means; exposure to blood and body fluids, chemical hazards; working in a sometimes noisy and crowded environment; wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in buildings.
FTE
0.75
Position Type
Regular Part-Time
Department
HC Lab - Phlebotomy
Position Category
Laboratory
HR Mission
Healthcare
Requisition ID
2022-17102
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 1:34 PM)
The CNA  is part of the health care team in locations throughout OHSU. The CNA provides direct or general nursing care to patients from admission through discharge under the direction of a licensed nurse and within the parameters of the state licensing board. The CNA  assists the patient, patients' families, nursing staff and other support staff to assure the delivery of quality care in a safe and comfortable environment. The NRM Ancillary Float Pool CNA will work with patients of all ages throughout University Hospital and Doernbecher Children's Hospital.
FTE
0.90
Position Type
Regular Part-Time
Department
NRM Ancillary Float Pool
Position Category
Certified Nursing Assistant
HR Mission
Healthcare
Requisition ID
2022-17100
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 1:28 PM)
The Certified Nursing Assistant is part of the multi disciplinary team providing care to OHSU patients. The Certified Nursing Assistant provides direct or general nursing care to patients from admission through discharge under the direction of a licensed Registered Nurse and within the scope of practice defined by the Oregon State Board of Nursing. They assist the patients, patient’s families and friends, nursing staff, and other OHSU personnel to assure the delivery of comprehensive quality care in a safe, confidential and comfortable environment.
FTE
0.90
Position Type
Regular Part-Time
Department
13K - Adult Medical and Surgical Oncology
Position Category
Certified Nursing Assistant
HR Mission
Healthcare
Requisition ID
2022-17109
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/22/2022 12:44 PM)
*** A new employee is eligible for a $5000 hiring bonus for this position***   Imaging: - Provides quality images, using optimal skills and knowledge of equipment. - Performs quality diagnostic studies with accuracy and efficiency . Positions patients for MRI examinations with a high regard for their safety, care, and comfort. - Prescreens patients and all related personnel in regards to MRI compatibility standards for safe entry into the static magnetic field.  If there is any question regarding MRI compatibility, a Radiologist shall be consulted. - Understands the differences in Implant Compatibility between field strengths. Understands MR physics with the ability to implement imaging parameters on a case by case basis.  Understands normal anatomical cross-sectional images.  - Must be able to decide on the completeness and quality of the patient’s studies when working independently of a Radiologist. - Prepares and instructs patients for diagnostic study using age appropriate communication skills. - Optimizes each image during the examination to obtain the highest quality study with the least discomfort to the patient.  - Must be able to perform all ranges of exams after completion of technical competencies. - Demonstrates competent knowledge and skills in the use of all MRI scanners and peripheral  equipment within the MRI Department.  - Continues to stay current in regards to new MRI technology, hardware and software upgrades. - Knowledge of compatibility and safety of equipment used for patient care inside the scan suite. (O2, monitoring, wheelchairs, stretchers and IV stands). Documentation: - Verifies complete documentation of all pertinent information to provide accurate and timely service to customers. - Verifies and initials orders in patient chart, Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy. - Labels images completely with patient demographics, position or other required documentation. - Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, following radiologist protocol, utilizing correct scanner protocol, begin and complete exams with correct billing and verification that images are in PACS. Personal & Patient Care and Safety: - Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others. - Responsible to adhere to all established JCAHO National Patient Safety Goals, and report errors or unsafe conditions to supervisor and the OHSU Event Reporting (Patient Safety Net). - Follows universal precautions for blood and body fluids, protecting patients and staff. - Works in a safe manner by maintaining a clean work environment. Reports injuries to supervisor. - Starts I.V.’s on patients and injects contrast material. Proper use of sterile technique, supplies and proper labeling technique. Uses prescribed dosage of contrast. - Screens patients and ancillary staff for appropriate and safe access to the MRI suite safety zone. Effective use of resources: - Assists in scheduling examinations. - Utilize the VIP patient transportation system to arrange for patient delivery, and call for lift team if assistance is needed.  - Assists with moving or transporting patients if needed. - Participates in clinical research studies. - Participates in teaching appropriate technical and clinical skills to radiology residents and radiologic technologists students. Keeps equipment and work areas neat and clean. - Maintains adequate par levels of all supplies. - Performs quality control on diagnostic equipment and maintains a logbook for entries as needed. Professional Behavior: - Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient, and co-worker respect and confidence. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Demonstrates flexibility with workload with a positive and supportive attitude, and handles stressful situations in ways that promote positive outcomes. - Takes personal initiative to maintain current in education (journals, books, in-services seminars, etc.) in all areas assigned. - Be familiar with and comply with OHSU and Diagnostic Imaging department policies and procedures. - Other duties as assigned.
FTE
1.00
Position Type
Regular Full-Time
Department
Diagnostic Imaging Services
Position Category
Radiology
HR Mission
Healthcare
Requisition ID
2021-13605
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 8:47 PM)
The Clinical Documentation Specialist will provide active, concurrent and retrospective review of provider documentation, query for clarification, provide feedback, and educate clinical care providers to improve the documentation of all conditions, treatments and care plans within the health record to accurately reflect the condition of the patient and promote patient care. In addition, the CDS will work with the physicians to ensure high quality documentation that supports accurate representation of the care provided to the patient as reflected through MS-DRG assignment, case mix index, severity of illness, risk of mortality, quality measures, physician profiling, hospital profiling and reimbursement rules.   The CDS exhibits a comprehensive knowledge of clinical documentation requirements, DRG assignment, clinical conditions or procedures, and understanding of coding concepts and guidelines. The CDS is also responsible for communicating and educating members of the patients care team regarding documentation guidelines; and collaborating with other stakeholders throughout OHSU, including Quality; Enterprise Coding; and Integrity.
FTE
1.00
Position Type
Regular Full-Time
Department
Revenue Integrity
Position Category
Hospital/Clinic Support
HR Mission
Healthcare
Requisition ID
2022-16994
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 8:43 PM)
Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   RN Role Description and Department Specific Requirement Addendums go to the TTP Program webpage: https://www.ohsu.edu/nursing-careers/transition-practice-ttp-program   Additional information on participating departments can be found on this webpage.
FTE
0.90
Position Type
Regular Full-Time
Department
Epilepsy Monitoring Unit and Clinical Translational Research Center
Position Category
Nursing-Residency/Fellowship
HR Mission
Healthcare
Requisition ID
2022-16901
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 7:41 PM)
Operations management of the Radiation Medicine practice at Marquam Hill and Beaverton.  The practice manager oversees the functions of patient intake, scheduling (practice and treatment), clinic operations, revenue cycle, patient experience and quality management activities related to the practice.  The practice manager ensures the practice meets all safety, physical environment and licensure and regulatory requirements.  The practice manager engages with physicians, advanced practice providers and clinical staff in identifying process improvement opportunities including problem identification, potential solutions, implementation of improvements and sustaining improvements.     The practice manager is responsible for human resource and employee engagement activities including developing staffing plans for areas of responsibility, recruitment, licensure and/or certification requirements, performance management and employee retention.    The practice manager is responsible for financial management of the practice and treatment operations including revenue cycle (e.g. prior authorization, charge capture) and both labor and non-labor expenses.  The practice manager collaborates with the Director, Radiation Medicine on managing the rolling forecast, development of the annual budget and capital project proposals.
FTE
1.00
Position Type
Regular Full-Time
Department
Department of Radiation Medicine
Position Category
Management/Supervisory
HR Mission
Healthcare
Requisition ID
2022-17065
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 7:35 PM)
Earn what you are worth without traveling! Hiring Bonus and Relocation Package Float Differential ($8/hour after training)   If you’re looking for variety and a way to grow and expand your pediatric clinical skills, Doernbecher Children’s Pediatric Float Pool team has been waiting for you! If you have been working with pediatric acute, critical care or neonatal critical care patients, we will support you with the tools to grow and expand your nursing skills to care for all three. Your professional development will be supported by our Staff Educator, Transition to Practice Coordinator, OHSU’s Center for Professional Practice and our leadership team. Your skills remain in pediatrics – there is a separate float pool for adult areas. Apply now and find out what sets us apart (and keeps us together).   The Peds Float Pool RN provides quality, evidence based care to patient’s (and families) aged newborn to 21 in acute and critical care areas at Doernbecher Children’s Hospital (DCH) as delineated in the Peds Float Pool Assignment Guide. Services that admit to DCH include and are not limited to: General Surgery, Ortho, Cardiology, Cardiothoracic Surgery, ENT, Plastics, Urology, Endocrinology, Pulmonology, Behavioral Health, General Peds, GI, Renal, Neurosurgery, Critical Care, Hematology, Oncology, Neonatology    
FTE
0.90
Position Type
Regular Full-Time
Department
Pediatric Float Pool
Position Category
Nursing-RN
HR Mission
Healthcare
Requisition ID
2022-17009
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 7:02 PM)
The Gibbs lab in the Biomedical Engineering department is searching for a Research Assistant 2 (RA2). The position will aid in lead optimization and clinical translation of our novel nerve-specific fluorophore technology and will be expected to assist with nerve-specific screening studies in rodents, fluorescence imaging and image analysis. The RA2 will also study nerve imaging in the context of xenograft mouse models and thus will need to master cell culture, tumor implantation and resection. Duties include: - Nerve specificity screening in mice - Cancer cell culture - Cancer xenograft growth & imaging
FTE
1.00
Position Type
Regular Full-Time
Department
SM.BME Biomedical Engineering
Position Category
Research
HR Mission
School of Medicine
Requisition ID
2022-17120
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 6:55 PM)
Earn what you are worth without traveling! Hiring Bonus and Relocation Package Float Differential ($8/hour after training)   If you’re looking for variety and a way to grow and expand your pediatric clinical skills, Doernbecher Children’s Pediatric Float Pool team has been waiting for you! If you have been working with pediatric acute, critical care or neonatal critical care patients, we will support you with the tools to grow and expand your nursing skills to care for all three. Your professional development will be supported by our Staff Educator, Transition to Practice Coordinator, OHSU’s Center for Professional Practice and our leadership team. Your skills remain in pediatrics – there is a separate float pool for adult areas. Apply now and find out what sets us apart (and keeps us together).   The Peds Float Pool RN provides quality, evidence based care to patient’s (and families) aged newborn to 21 in acute and critical care areas at Doernbecher Children’s Hospital (DCH) as delineated in the Peds Float Pool Assignment Guide. Services that admit to DCH include and are not limited to: General Surgery, Ortho, Cardiology, Cardiothoracic Surgery, ENT, Plastics, Urology, Endocrinology, Pulmonology, Behavioral Health, General Peds, GI, Renal, Neurosurgery, Critical Care, Hematology, Oncology, Neonatology  
FTE
0.90
Position Type
Regular Full-Time
Department
Pediatric Float Pool
Position Category
Nursing-RN
HR Mission
Healthcare
Requisition ID
2022-17008
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 6:22 PM)
Registration - Accurately verify patient information including demographic & insurance coverage. Make updates via Epic when necessary. - Accurately create new medical records for a new OHSU patient if they are currently not in Epic. New Patient Scheduling - Receive incoming phone calls via the Automated Call Distributor (ACD). - Work the referral work queue to schedule patients. Assess the patient’s needs based on diagnosis and previous treatments. - Schedule/hold patient appointments following protocol for assigned departments, documenting all necessary information. - Triage information to the appropriate clinical parties via Inbasket. - Monitor daily the Intake outlook inbox. Triage faxes to appropriate parties within the team. - Monitor daily the Epic Pool and personal Intake basket daily - If needed, contact referring provider/practice to obtain necessary clinical and demographic information. - Communicate with other departments and referring provider practices to achieve optimal care coordination for medical or financially fragile patients - Consistently answer telephones in a timely manner and within defined standards. - Monitor access issues with provider schedules that affect patient satisfaction and communicate issues to team leader - Triage phone calls and transfer to appropriate practice using the defined ambulatory standards - Proactively perform outbound call work. This includes calling patients to inform them of a referral in our system and to actively schedule those patients. - Obtain, verify and input all information accurately into appropriate system - Clearly and thoroughly document any and all actions taken on a referral based on department protocols in the EPIC Referral - Verify correct department for referral based on Intake matrix.  - Route referral to correct practice in the event of a misrouted referral. - Communicate with supervisor/manager if the established expectations cannot be met in the timeframes given. - Capture all outside medical records listed on the intake matrix and scan them into EPIC. Alternatively, create the link for CareEverywhere and notify provider where the records can be located - Use the wait list work queue to ensure provider slots are full. - Create and send new patient packets for scheduled appointments Patient Satisfaction - This position is a key contributor to patient satisfaction initiatives with the OHSU Ambulatory clinics. This position has a direct effect on patient experience metrics re: access and appointment scheduling. - Resolve patient inquiries or escalate to higher levels for solution - Escalate all complaints to manager or supervisor, utilizing established chain of command - Demonstrate courteous and professional behavior when dealing with patients/staff at all times - Manages a positive patient experience at all times Other - Other duties as assigned *Customer Service: At all times must exemplify high quality customer service to both external customers as well as internal customers that meets or exceeds the service standards as set by OHSU. This duty includes prompt and professional communication efforts, high level conflict resolution, flexible coverage of internal service needs, continuous application of process improvement methods and skills, crisis management, & developing a standard complaint process for process improvement.  
FTE
1.00
Position Type
Regular Full-Time
Department
Ambulatory Access Services
Position Category
Administrative/Office Support
HR Mission
Healthcare
Requisition ID
2022-17096
Job Locations US-OR-Portland
Posted Date 4 weeks ago(4/21/2022 6:18 PM)
The Senior staff biostatistician will provide biostatistics and study design support to faculty and staff in the Department of Anesthesiology in the OHSU School of Medicine, supporting their research portfolio, which includes basic science projects and clinical trials.  General responsibilities include providing study design and methodology guidance, as well data management, programming and statistical analysis activities for internal and external reports, manuscripts and other publications. Statistical activities related to grant preparation, including power and sample size calculations/simulation, will be required. This position involves significant interaction with principal investigators and their staff, requiring excellent and effective oral and written communication skills.  For example, the incumbent should be able to explain complex statistical concepts and results to biomedical researchers with little statistical training. Responsibilities include:   - Statistical collaboration including, statistical analysis, data management, and statistical reporting, grant applications and manuscript preparation. - Contribute to discussions and decision on study designs, statistical approaches, measurement considerations, and analytical strategies with PI, co-PIs and other collaborators. - Professional development including keeping up with current statistical knowledge through study group meetings, seminars and professional conferences.
FTE
1.00
Position Type
Regular Full-Time
Department
Anesthesiology & Perioperative Medicine/Research
Position Category
Research
HR Mission
School of Medicine
Requisition ID
2022-17097