Hiring Bonus up to $10,000 DOE and Relocation Package Available. Must begin work by July 1, 2024 to qualify.    $49.16-$78.18 per hour, based on RN Degree and level of experience The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Coordinate evaluation and waiting list needs with the inter-disciplinary team; assist with coordination of urgent inpatient multi-organ (SLK, SHK) evaluations; provide initial and ongoing transplant specific patient/family education;  participate in pre-transplant clinics and outreach to dialysis units and referring groups as assigned; facilitate referrals to other health care professionals; triage and respond to patient phone calls, My Chart and RightFax requests; assess potential or actual patient health problems, recognizing and responding to emergent situations; document according to established policies and procedures.   Collect and evaluate existing lab, diagnostic, and consult results to determine if any additional data is needed for determining transplant candidacy.  Coordinate, collect, and evaluate update testing.  Waitlist management.  Monitor on-going patient results, presenting abnormal results to the physician for review; execute physicians’ orders, seeking clarification as needed. Develop, coordinate, and implement changes in the nursing process as it relates to transplant; assume responsibility for professional/job related development; incorporate quality improvement practices into performance.

The Division Head will be responsible for overseeing the clinical, research, teaching and advocacy missions within the Division of Reproductive Psychiatry and Behavioral Health. In particular, the creation and development of programs to incorporate and strengthen the biopsychosocial model of women's health within all the programs of the Department as a key role. The Division Head will analyze the success of these programs and refine the offerings as needed as well as provide oversight of other reproductive psychiatry and behavioral health professionals in the Department to achieve the identified goals of the program. The appointee shall provide services as assigned by the Department Chair in furtherance of the University's missions and goals of teaching, research, patient care, outreach and public service. As a member of the faculty, the Division Head will provide clinical care to OHSU patients and affiliated hospitals and clinics; establish and maintain a program of scholarly research activity directed toward improved understanding of the causes, detection, and treatment of mental health conditions and treatments; teach medical students, house staff and the regional medical community; engage in public service through consultative activities with non-university groups as approved by the Department Chair; and participate in the administration of the School of Medicine if appointed. Specific duties: - Provide effective leadership to the Division and its faculty in accordance with OHSU and Department policies and procedures. - As a member of the Department of Ob/Gyn leadership team, the Division Head will also provide input into the vision and direction of the Department. - Create, in concert with administrative and faculty leadership, long and short-range strategic planning for the Division and the Department. - As the Division's leader, this faculty member will manage and direct the Division's operating budget in a manner consistent with Department and University goals. - The Division Head is expected to participate as assigned in Department and institutional administrative committees. - Serve as a mentor and leader in research for the Division. - Responsibility for outpatient services, to include faculty staffing assignments and the continued development and success of a faculty-based Reproductive Psychiatry and Behavioral Health practice. - Responsibility for the further development of the preclinical, clinical, postgraduate (CME and Resident) and allied health educational programs.

- Psychosocial assessment - Patient services (refers patient/family to services in and out of hospital, acts as advocate, assists patient and family in accessing resources) - Counseling – individuals, couples and support groups - Departmental functions (contributes to the development and evaluation of new programs to meet identified patient needs etc) - Documentation

iring Bonus and Relocation Package Available - Must start by 7/1/2024 to qualify   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Department Specific Working Conditions: - Ability to stand up to 6 hours without sitting - Fast paced admit/recovery environment, with often competing priorities and quick turn-over of patients - Must have the ability to change work location based upon procedure volumes and staffing needs - Requires the ability to ride the Arial tram throughout the day - Requires the ability to tolerate moving throughout entire shift - Requires the flexibility to stay focused and have your assignment changed several times throughout your shift - Requires after hours call

Hiring Bonus and Relocation Package Available - Must start by 7/1/2024 to qualify   DCH inter-operative staff work as integral part of an interdisciplinary care team to provide individualized family centered care for the pediatric and adult congenital patients in the perioperative setting. We provide care for ambulatory, inpatient, and urgent/emergent surgeries. The RN is responsible for assessing and providing direct patient care in both the circulating and scrub roles.   The RN provides care consistent with ANA standards, OSBN nurse practice act laws, AORN recommendations, and current evidence based practices. Nurses are responsible for participating in continuous improvements in our unit to increase the value of care we provide our patients. In the shared governance system, the RN is also responsible for helping grow the nursing profession and guiding the future direction of the unit. RN’s are required to take fair share of call in the unit which is guided by the unit’s shared governance system.   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

Hiring Bonus and Relocation Package Available -Must start by July 1, 2024 to qualify   Are you an experienced Emergency Department RN who enjoys being involved in projects that make a difference for other nurses? Do you like to solve problems? Have you been told that you are a natural leader? Do you communicate well in a crisis?  If you answered YES to any of these questions, we have just the job for you. The Emergency Department Assistant nurse manager is a frontline leader who engages with emergency department staff to improve the work environment.  Assisted by a dynamic team of leaders who work well together, have great senses of humor and who truly care about the staff they work with, you will improve the care environment.   We work at a Magnet Designated Level One Trauma Center, Cardiac Center of Excellence and Comprehensive Stroke Center.  We care for the sickest patients in the state and we do it well. The leadership goals of this department include a focus on staff safety and decreasing workplace violence, reducing capacity challenges, improving clinical outcomes and improving staff engagement including rewards and recognition.   A successful Assistant Nurse Manager will be motivated, a good communicator, and will bring ideas to improve the work environment. Why wait, join this dynamic team now! - The Assistant Nurse Manager (ANM) is a clinical leader who works closely with the Nurse Manager and the Adult Assistant Nurse Manager to support the employees and services of the Emergency Department.  They also work closely with the Director of Nursing to align unit goals with the strategic plan. - The Assistant Nurse Manager prioritizes visibility in the Emergency Department and the support of evening and or night shift. - This is the perfect position for a clinical nurse who desires the next step in taking a formal leadership role.  - ANMs are mentored in leadership and perform essential leadership functions such as employee evaluation, mentoring, coaching and performance management.  - The ANM implements quality and safety initiatives, engages in process improvement, ensures adherence to bargaining unit agreements and human resource management. The ANM creates and sustains a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff. - Works cooperatively and supportively with the heads of diagnostic and therapeutic departments to ensure availability, quality, and effective use of support services to support Emergency Department throughput - Maintains clinical competency in Emergency Services in order to provide occasional nursing responsibilities to support Emergency Department daily operations. - Collaborates with EMS to maintain evidence based standards of care and optimize department flow. - Participates in investigations regarding lost or misplaced patient property. - Responsible for operational, quality, human resources, financial, strategic and clinical management of the Emergency Department under the direction of the Emergency Department Nurse Manager. - Must be able to deal with competing needs and priorities of internal and external customers including ensuring safe conditions for patients, families and staff. - Exercises the ability to implement a flexible schedule to meet operational needs and to create work-life balance. The ANM’s decisions and actions are based on ethical principles as outlined by the American Nurses Association. The ANM practices in adherence with the American Nurses Association’s (ANA) Nursing Administration: Scope and Standards of Practicefor Nurse Administrators, the ANA Code of Ethics, the Oregon State Board Nurse Practice Act, and within the context of the Nurse Executive Competencies developed by the American Organization of Nurse Executives (AONE). The ANM exemplifies the principles of the OHSU Culture of Safety Position Statement by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.  

Customer Service: Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.   Surgery Scheduling: Schedule new surgical and clinical appointment via EPIC Cadence. Arrange wheelchairs, interpreters, and transportation when necessary and accommodates other special needs whenever possible. Prepares and mails information packets to patients. Notify patients of appointments via telephone and mail. Make confirmation calls and send out appointment reminders. Make special arrangements with families for teleconferences as needed. Secures pertinent outside medical records prior to appointments including hard copies of appropriate diagnostics. Schedule diagnostic studies to be done at facilities inside and outside of OHSU. Arrange for transfers of patients from outside hospitals via the transfer center, per surgeon instructions. Develop and maintain working relationships with the referring physician and their staff to insure a smooth referral process. Participate in meetings and committees as requested to improve patient care processes and procedures.   Managed Care: Gather/Verify patient and guarantor information including demographics, insurance coverage, and financial status; confirm patient eligibility and benefits for health care coverage directly with the carrier via electronic database, phone, fax or email; clarify any managed care arrangements; obtain authorizations for clinical care, surgeries, procedures and laboratory studies. Enter all authorizations, referral and benefit information accurately into EPIC Cadence and EARL. Follows up on pending authorizations until they are obtained. Works with manager to resolve any denials related to authorization/enrollment issues in a timely manner.   Follow up on referrals for future appointments. Attend monthly managed care meetings and share information with staff. Serve as liaison and information resource for physicians, nursing support, coworkers, referring physicians, etc. on insurance authorization requirements. Determine appropriate TOS payment amounts (including co-pays, co-insurance, deductibles, deposits, prepayments, etc.) and arrange for their collection at the time of service. Arrange for T&C forms, NCCF, etc. to be completed by patient and submit as appropriate. Apply problem solving skills and negotiation skills in resolving patient concerns and managed care related problems. Follow up on UMG denials as requested by manager. Perform other miscellaneous tasks relating to the managed care processes at OHSU. Other Duties As Assigned.

$5,000 Hiring Bonus -Must start by July 1, 2024 to qualify   - Float to different departments within OHSU that need additional CNA support - Assist with the admitting and discharge - Obtain accurate vital signs and weight - Complete all unit specific CNA documentation in the patient’s medical record related to: admissions, daily care, vital signs, weight, intake and output, discharge, etc. - Assist the patient with any and all basic hygiene, lifting, transport, dietary support, and other personal needs and medical necessities - Support patient and family centered care - Report potential compliance problems as outlined in the Code of Conduct - Model ethical and appropriate behavior, professional standards, compliance, and personal integrity - Must be able to perform the essential functions of the position with or without accommodation

This position is under the direct supervision of Drs. Morgan Hakki and Stephanie Egge working in the laboratory with bacteria, primarily Pseudomonas aeruginosa.   This is an entry-level position in a translational biomedical research lab. Key responsibilities will include culturing, processing, and tracking bacterial isolates obtained from the clinical microbiology laboratory, and performing culture-based assays of antimicrobial susceptibility on those isolates. Additional responsibilities will include media preparation, molecular assays (PCR, western blotting), bacterial cloning, and general lab maintenance. The position will provide time and space for the RA to learn additional skills as well as the potential to contribute to other lab research projects.

- Always promotes the mission of the Knight Cardiovascular Institute through our Professional Standards of timely Customer Service, Reliability, Productivity, Professionalism, Accuracy, Timeliness, Integrity, and Problem-Solving. - Responsible for many aspects of clinical trial operations from site initiation visit to closeout and assuring appropriate conduct of protocols to meet FDA guidelines. This includes but is not limited to: - Works in collaboration with study coordinator to maintain and file regulatory and study documents of active trials to meet study requirements - Create a weekly task list of outstanding items for the coordinator to review and assign to ensure data entry to EDC is captured within obligatory time frames - Collection and transcription of all laboratory and imaging data with guidance from the coordinator as needed. - Data entry of visit data into central data repositories (eCRIS, internal subject trackers, etc.) - Addressing all imaging and laboratory queries in sponsor ERT - Maintaining laboratory reporting and signature requests from the PI - Responsible for elements of patient visits including but not limited to: - Work with coordinator in planning visit activities and scheduling participant appointments - Coordination of patient travel - Prepping any necessary documents prior to the visit - Responsible for communicating with patients regarding scheduled appointments - Work with coordinator in collaborating with ancillary departments to make sure all patients receive timely ECHO’s, Imaging, vitals (blood pressure, temp, respirations, height, weight) or other study related tasks as needed. - Independently provide follow up for subjects who are no longer receiving treatment in the form of phone calls or clinic visits. - Work with monitoring groups to ensure all data is captured as per protocol

INSTRUMENT PROCESSING: Performs testing in all sections of OHSU Community Oncology Laboratory with accuracy, speed and efficiency using Sysmex XN 1000, Beckman Coulter AU 480, Beckman Coulter Access, Abbott Piccolo Express, Microscope. - Follows all written procedures, policies and guidelines. SAMPLE PREPARATION: Prepares patient samples for testing. Determines acceptability of specimens and results. Repeats specimen testing as necessary to insure accuracy. Reports results via computer and phone. RESULT VALIDATION: Ensures all patient data, both internal and send out testing, is received and documented in the patient Electronic Medical Record (EMR). Recognizes Critical Value results and immediately responds by notifying the appropriate provider. INSTRUMENT MAINTENANCE: Calibrates and performs routine maintenance on analytic analyzers. Uses problem solving skills to troubleshoot when indicated by patient or quality control results. COMPUTER SKILLS: Performs required work using computer programs: EPIC, Word, Excel, Portal, E-chart and basic navigation of Community Hematology Oncology computer files. QUALITY CONTROL: Performs all quality control (QC) and quality assurance (QA) tasks. This includes, but is not limited to: daily analyzer controls, instrument function checks, Proficiency Testing, documentation of QA issues involving both patients and/or instrument problems. Reports all QC and/or QA problems to the Laboratory Manager in a timely manner. INVENTORY / SUPPLIES: Maintains adequate laboratory supplies by performing regular stock inventories and processing supply orders as needed. Maintains a clean environment within the laboratory. OTHER RESPONSIBILITES: - Completes competency training and annual review of policies and procedure manuals in a timely manner. Complies with Safety policies/processes and HIPAA regulations. - Attends and participates in staff meetings, site meetings, and training sessions. Maintains and documents personal continuing education. Keeps abreast of work unit issues and activities. - Assists with miscellaneous technical administrative functions to support daily laboratory activities. When delegated, performs training of new employees and mentors less experienced employees. - Observes and reports changes in patient’s condition. - Multitasks effectively, accesses appropriate staff resources when needed. Willingly cross trains and/or participates in projects. - Carries out job responsibilities ethically, professionally and with personal integrity; functions as a part of the team by exhibiting excellent communications, teamwork and customer service skills. - Demonstrates positive, respectful and honest verbal, written and listening skills in all interactions. Willingly gives and accepts honest, constructive criticism, and communicates effectively with all our customers (patients, coworkers, providers, and caregivers, etc.). - Understands and complies with Code of Conduct, OHSU and departmental policies/procedures and other applicable procedures, rules and regulations. - Follows infection control policies, maintains knowledge of personal safety, patient safety, fire and electrical safety and disaster plan. - Other job duties as assigned.

Specimen receipt and processing - Loads specimens onto automation line for processing. - Centrifuges samples and transfers to appropriately labeled containers. - Accurately measures specimens, records volumes, and determines if sample quality and quantity is sufficient for testing. - Directs samples to technologists and testing areas either manually or using the automation lines, or stores samples for future testing. - Makes slides for staining. - Notifies technologists or appropriate lab when priority work is received. - Determines acceptability of specimens received and calls ward or physician to clarify orders or advise of unacceptable samples. Performs data entry for samples received for testing - Checks accuracy of specimens, requisitions, labels. - Performs computer entry in Epic HIS system. - Handles and processes samples for many labs on and off campus. - Accurately labels samples, requisitions, and appropriate specimen containers. - Is responsible to see that all samples are logged in to the lab and triaged in a timely manner. Coordinates and prepares samples to be shipped to outside labs for patient care and drug study testing - Enters test requests into dedicated referral lab computer. - Fills out paperwork carefully and thoroughly to ensure accurate testing. - Packs infectious shipping samples per IATA standards. - Utilizes electronic systems provided by referral labs to transmit orders. Trains new employees   Performs client services duties - Tracks missing specimens and resolves discrepancies quickly and professionally - Answers multi-line telephone, and provides a pleasant and professional telephone manner as frontline representative of the laboratory - Assists needs of callers in all aspects of laboratory operations - Transfers or refers calls or confers with other areas of lab or hospital as needed Performs whole blood sedimentation rates. Performs QC and instrument maintenance and documents results in Epic.   OTHER DUTIES: - Assists with miscellaneous tasks as requested, such as retrieving specimens, making phone calls, issuing credits, filing requisitions, etc. - Cleans laboratory equipment and workstations as needed. - Reports potential compliance problems using the reporting processes as outlined in the Code of Conduct. - Completes competency exercises, annual review of policy & procedure manuals and safety review. - Attends and participates in training programs and staff meetings. - Ability to work independently within established guidelines, to adjust to rapidly changing priorities, to communicate and work effectively within a group. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Carries out job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills.

- Performs testing in all sections of the Core Laboratory with accuracy, speed, and efficiency, using Sysmex XN 9000, ABL, Beckman AU700 and DxI instruments, ACL TOP 750 instrumentation, and Iris. Follows written procedures and policies. - Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone. - Performs all computer functions using EPIC software. - Answers telephone requests for laboratory information. - Calibrates, maintains and troubleshoots laboratory instruments and procedures. - Trains new employees, students and residents. - Performs and evaluates quality control data to determine functionality of instruments and procedures. Reviews questionable data with technical coordinator. - OTHER DUTIES: - Assists with miscellaneous technical administrative functions to support daily laboratory activities. - Performs inventory of reagents and supplies. - Reviews critical, summary and outstanding lists. - Performs projects assigned by lead worker, technical coordinator or lab manager. - Completes competency training, annual review of policy and procedure manuals, and safety review. Attends and participates in staff meetings and training sessions. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Performs job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills. - Attends and participates in staff meetings and training sessions.

- Performs testing in all sections of the Core Laboratory with accuracy, speed, and efficiency, using Sysmex XN 9000, ABL, Beckman AU700 and DxI instruments, ACL TOP 750 instrumentation, and Iris. Follows written procedures and policies. - Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone. - Performs all computer functions using EPIC software. - Answers telephone requests for laboratory information. - Calibrates, maintains and troubleshoots laboratory instruments and procedures. - Trains new employees, students and residents. - Performs and evaluates quality control data to determine functionality of instruments and procedures. Reviews questionable data with technical coordinator. - OTHER DUTIES: - Assists with miscellaneous technical administrative functions to support daily laboratory activities. - Performs inventory of reagents and supplies. - Reviews critical, summary and outstanding lists. - Performs projects assigned by lead worker, technical coordinator or lab manager. - Completes competency training, annual review of policy and procedure manuals, and safety review. Attends and participates in staff meetings and training sessions. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Performs job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills. - Attends and participates in staff meetings and training sessions.

Provides a Safe Therapeutic Environment - Ensures the safety and welfare of patients/clients, family/caregivers and fellow employees. - Utilizes proper posture and sound body mechanics and principles for safe patient handling. - Maintains general good physical and mental health and self care in order not to jeopardize the health and safety of self and others in the workplace. - Maintains a clean, safe, and orderly environment for patients, family and personnel, including but not limited to, maintaining organization for therapy supplies and equipment, notifying appropriate personnel when cleaning or repair is needed, following infection control policies, maintaining knowledge of life safety, fire and electrical safety and disaster plan. - Maintains a high degree of courtesy, discretion and respect for patients/clients, families/caregivers and fellow employees. - Considers the needs of patients/clients, families/caregivers, employees, medical staff, volunteers, vendors and members of the community in an informative, courteous and compassionate manner. Arranged Care - Schedules new patient appointments on line and manually if necessary. Creates a medical record if needed. Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. Mails information packets. - Provides personal reminders to patients about upcoming appointments. Obtains and prepares OHSU medical records before scheduled appointments. Enrollment & Authorization - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Greets patients and confirms that an appointment has been kept. Inspects insurance cards and/or authorization notices. - Identifies and collects deductible payments, co-payments, and deposits on services; provides receipts and completes necessary accounting procedures. Verifies and updates the common data set on-line. - Explains and satisfies any necessary patient signature requirements. Validates parking. Answers phone calls, returns messages, Billing, and cash handling. - When requested, obtains authorizations for clinical care. Enters all information accurately into OHSU databases or into the medical record. Follows up on pending authorizations until they are obtained. Customer Service - Demonstrates excellent customer service and communication skills in all interactions with patient/clients, families, caregivers, internal and external customers, including telephone, electronic and face to face situations. Using AIDET at all times. - Addresses complaints and problems promptly and courteously, involving management when indicated. - Communicates using active listening skills in a supportive courteous, professional manner at all times to patients/clients, family/caregivers and staff. Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.

- Performs testing in all sections of the Core Laboratory with accuracy, speed, and efficiency, using Sysmex XN 9000, ABL, Beckman AU700 and DxI instruments, ACL TOP 750 instrumentation, and Iris. Follows written procedures and policies. - Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone. - Performs all computer functions using EPIC software. - Answers telephone requests for laboratory information. - Calibrates, maintains and troubleshoots laboratory instruments and procedures. - Trains new employees, students and residents. - Performs and evaluates quality control data to determine functionality of instruments and procedures. Reviews questionable data with technical coordinator. - OTHER DUTIES: - Assists with miscellaneous technical administrative functions to support daily laboratory activities. - Performs inventory of reagents and supplies. - Reviews critical, summary and outstanding lists. - Performs projects assigned by lead worker, technical coordinator or lab manager. - Completes competency training, annual review of policy and procedure manuals, and safety review. Attends and participates in staff meetings and training sessions. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Performs job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills. - Attends and participates in staff meetings and training sessions.

- Performs testing in all sections of the Core Laboratory with accuracy, speed, and efficiency, using Erytra, Iris, Sysmex XN 9000, ABL, Beckman Coulter DxC, DxI, Centaur, ACL Tops and additional instrumentation. Follows written procedures and policies. - Prepares samples for testing. Determines acceptability of specimens and results. Repeats analysis as necessary to insure accuracy. Reports test results via computer and telephone. - Performs all computer functions using Beaker, WellSky and EPIC/Beaker software. - Answers telephone requests for laboratory information. - Calibrates, maintains and troubleshoots laboratory instruments and procedures. - Trains new employees, students and residents. - Performs and evaluates quality control data to determine functionality of instruments and procedures. - Other Duties - Assists with miscellaneous technical administrative functions to support daily laboratory activities. - Performs inventory of reagents and supplies. - Reviews critical, summary and outstanding lists. - Performs projects assigned by lead worker, technical coordinator or lab manager. - Completes competency training, annual review of policy and procedure manuals, and safety review. Attends and participates in staff meetings and training sessions. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Carries out job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills. - Attends and participates in staff meetings and training sessions.

Performs data entry and sample processing for samples received for testing - Checks accuracy of specimens, requisitions, labels - Performs computer entry in EPIC, and Beaker systems - Accurately labels samples, requisitions, and appropriate specimen containers ­ Ensures that all samples are logged in to the lab and triaged in a timely manner - Centrifuges samples and transfers to appropriately labeled containers - Directs samples to technologists and testing areas. Laboratory Testing Duties - Performs urine dipsticks and centrifuges urines for microscopy. - Performs kit testing for example; strep A, urine hCG, Rapid HIV, C-Diff, Occult Blood, FFN. - Performs testing with accuracy, speed, and efficiency, using the IRIS instrument, Blood Gas, Cephied, Biofire, ACL Top, CS Stratus, Virtuo instrumentation. - Follows written procedures and policies. - Other laboratory duties as needed Answers multi-line telephone and performs client services duties - Provides a pleasant and professional telephone manner as frontline representative of the laboratory - Assists needs of callers in all aspects of laboratory operations - Transfers or refers calls or confers with other areas of lab or hospital as needed - Follows up on all client questions and problems within the same working day - Records phone calls and resolution of problems according to lab procedures - Performs other client services duties such as: phoning results, generating and faxing reports, reporting results for interpretive tests, mailing reports, etc. - Does whatever is necessary to meet needs of customers Miscellaneous duties - Prioritizes work according to established procedures - Maintains inventory of supplies, orders, picks up, and stores supplies according to established procedures - Trains new employees, students, and other personnel in job duties - Attends staff meetings, provides input, and fully participates in planning and feedback in work group - Follows all safety procedures when carrying out duties - Performs duties as assigned by supervisor for special studies and projects - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations.

- Responsibility for outpatient and inpatient Gynecologic Oncology services, to include faculty staffing assignments and the development of a faculty-based Gynecologic Oncology practice. - Staffing outreach clinics at local and regional sites. - Support for a Gynecologic Oncology center of excellence in collaboration with the Cancer Center, the chemotherapy unit as well as community physicians. - Responsibility for development with other members of the Division of the gynecologic oncology component of the preclinical, clinical, postgraduate (CME and resident) and allied health educational programs. - Fostering of research activities with other faculty members in the division. - Support in assuming a sound Gynecologic Oncology division budget with the Division chief, participation in departmental management and acceptance of institutional committee assignments as appropriate.

- Outpatient Clinic: Greet and check-in new patients to the practice providing a high level of customer service in preparation for the visit. This position will also check in / out established patients, make return appointments, answer incoming calls, provide high quality customer service to both external customers (patients, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meet or exceeds the service standards of the health care industry. Obtain prior medical records and studies when appropriate. Enter all information accurately into OHSU databases or into the medical record when necessary. Answer all basic appointment questions. Determine and collect co-payments/cash handling. Applies problem solving and negotiating skills in resolving patient concerns. Provides high level of support to providers and patients. - Answer incoming phone calls, verify account information including, but not limited to, demographics, insurance, and Primary Care Provider. Will schedule appointments including but not limited to new patient, ancillaries, procedure services, and follow-up appointments. Maintains current information on all managed care insurance plans and is up-to date with all insurance plan changes, utilizing information to efficiently and effectively obtain authorizations as appropriate. Solid understanding of  ICD10/CPT coding requirements and issues. Responsible for keeping the schedule flowing smoothly and on time. Applies problem solving and negotiating skills in resolving patient concerns. Creates telephone and routes telephone encounters with accurate information for medical staff from patients or patient’s representative. Manages providers schedule and completes administrative work for team providers - Enrollment & Eligibility. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies.  - Performs other administrative duties and/or projects as requested by providers, managers, and supervisors.