- Customer Service:  Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, crisis management, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills. - Patient Access:  Coordinate and schedule patient care...

- Schedule surgeries for Dermatology providers and coordinate scheduling with other surgical sites at OHSU as needed while providing high quality customer service to both external customers (surgery patients, referring providers, and insurance carriers) and internal customers (OHSU healthcare providers and staff) Schedule surgeries for Dermatology providers and coordinate scheduling with other surgical sites at OHSU as needed while providing high quality customer service to both external customers (surgery patients, referring providers, and insurance carriers) and internal customers (OHSU healthcare providers and staff). Request required records and ensure all necessary documentation is available at time of surgery. Gather...

Customer Service. - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complain processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.

The School of Dentistry (SOD) Patient Access Service (PAS) Specialist provides courteous and comprehensive administrative support services for patients, students,faculty, staff, and visitors at the OHSU Dental Clinics in the School of Dentistry. These duties include but are not limited to answering phones, patient registration, insurance verification, collection of payments, balancing cash drawer, answering billing questions, and other administrative tasks as assigned that support all of OHSU Dental Clinics. The SOD PAS Specialist must be able to consistently perform all the functions of the job in order to maintain excellent and comprehensive service for all the patients, students, faculty and staff.   The...