This non-OHSU student worker position will work in Environmental Health and Safety (EHS) with duties supporting all missions of OHSU. EHS oversees/manages programs and policies aimed at minimizing safety, health, environmental, and regulatory risks to the OHSU community. This position will provide support for various EHS projects under the supervision, direction and support of EHS program managers and subject matter experts. The mix of on-site and work-from-home responsibilities are dependent on the exact role and duties assigned but are approximately 70% on-site and 30% work-from-home.   Assigned tasks include, but are not limited to: - surveying equipment such as emergency eyewashes, chemical fume hoods, biological safety cabinets, deionized water systems, - inventorying chemicals and spaces, - updating information for the SciShield database, - performing or shadowing inspections using paper or electronic checklists (e.g., Sentact, SciShield), - certifying/testing equipment, - data/document management and recordkeeping - communicating with customers and other assigned tasks. Tasks assigned to non-OHSU student workers provide an introduction to EHS as a profession and experience that can lead to careers in EHS in addition to highly transferable skills applicable to a variety of fields.

Clinical: The audiologist is responsible for administering diagnostic audiological tests that allow the differentiation between types of hearing disorders. She/he makes recommendations regarding hearing care options. Reviews products available to improve hearing impairment. Sells appropriate hearing care products and warranties to meet the patient's needs. Provides hearing aid dispensing, including selection, fitting, ear-mold acoustics, and ongoing management with follow-up and education. Demonstrates and sells assisted listening devices, batteries, and other special products. Performs hearing aid checks, repairs, and cleaning.   Administrative: This position will be responsible for marketing activities, including coordinating events, seminars, and luncheons with referral sources in the community. She/he is responsible for revenue and margin outcomes and managing vendor relationships. The audiologist will assist customers with exchanges or returns as needed and will be highly involved in clinical quality outcomes, including efficiency and productivity. This position will provide excellent customer service and maintain good public relations. She/he will be responsible for management oversight of office procedures and share administrative duties with colleagues as needed.

The Patient Access Service Specialist is the first point of contact for new patients on the phone, in the office at the front desk, and the scheduler for appointments. The work environment is a combination of primarily scheduler, receptionist, and other assigned duties.  This position involves serving at least one full-day shift at the front desk and associated duties each day as well as at least one full-day in clinic to relieve the front desk for breaks, lunch, and as needed. This person gathers and records required information about patients; provides specific customer service which includes confirming health insurance coverage, registration into EpicCare, scheduling appointments, and assisting patients in an office or clinic setting.This position requires out of the box thinking, strong ability to multi-task and above all else, exceptional efficient customer service skills.  This position may, but is not required, to offer remote working options.   Position is located in Eugene, Oregon.

IMAGING: - Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment. - Technologists will be trained in all general radiology exams/areas so that they are able to rotate through the department based on workflow needs. - Utilize the VIP transportation system to arrange for patient delivery. - Positions patient for diagnostic radiology exams according to department procedures, training, and machine requirements with a high regard for the safety and care of the patient. - Operates radiology equipment, determines and sets exposure factors, sets technique utilizing all relevant factors to ensure accurate and quality images with minimal and acceptable repeat rates. - Uses computer image processing, as needed to select, process, optimize and archive images to PACS. - Completely tracks exams in the Radiology Information system. - Develops and presents images and related patient information to radiologist for diagnosis. - Assists with patient transport by moving patients using standard procedures. - Assists in the training of Radiologic Technology Students, and adheres to dept. policy on supervision of student technologists. DOCUMENTATION: - Gathers complete documentation of all pertinent information to provide accurate and timely service to customers. - Responsible to correctly identify patients by checking their identity per department procedure. - Reviews patient chart and orders to insure correct examination. - Labels images completely with demographic, position and other needed documentation. Follows dept policy on the use of anatomical markers. - Logs activities, gathers charging information and charges exams as required. - Follows department and hospital procedures and policies. - Performs quality control and quality assurance, records results and reports variance from normal equipment function. PERSONAL & PATIENT CARE AND SAFETY: - Provides for personal and patient care and safety using professional judgment in accordance with written standards so there is no injury to self or others. - Protects patients and others in the area by using proper machine settings and radiation safety standards. - Practices universal and blood and body fluid precautions, and sterile practices according to procedures. - Communicates and uses knowledge of related anatomy and physiology to insure appropriate and effective care to neonate, pediatric, adolescent, adult and geriatric patients. - Maintains awareness of patient status and takes appropriate actions to meet their needs. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Reports knowledge of any patient safety concern or occurance to manager and submit occurance to the on-line Patient Safety Net (PSN). PROFESSIONAL BEHAVIOR: - Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence. - Informs and educates patient and/or family of all needed information concerning the exam performed. - Uses professional judgment and presents a professional image of competency to customer and staff. - Handles stressful situations in ways that promote positive outcomes. - Takes personal initiative to maintain current in education (journals, books, inservices seminars, etc.) in all areas assigned. EFFECTIVE USE OF RESOURCES: - Effective use of time, people, supplies, safe and attentive work practices. Works in a safe manner. - Maintains a safe and clean work environment. - Promotes cost effectiveness through the proper use and conservation of supplies and equipment. - Identifies cost saving measures. - Reports needed repairs or potential hazards to the appropriate department as soon as identified. - Reports all on-the-job injuries and seeks medical attention as appropriate INITIATIVE: - Self-motivation, takes on projects willingly, acts on opportunities to improve, contributes new ideas. - Takes the initiative to identify and solve problems. - Supports improvement and innovation in the workplace. - Demonstrates awareness of and supports OHSU departmental and operating unit goals through participation in continuous quality improvement and departmental activities. - Promotes professional development and contributes to the professional growth of others. Be familiar with and comply with OHSU and Diagnostic Imaging department policies and procedures.   Other duties as assigned.

Clerical Support - Able to assist and perform all clerical duties as required to maintain clinic flow and operations, including, but not limited to; - Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.) - Scanning - Process InBasket – not triage related (records requests, labs, imaging, message routing, etc.) - Patient paperwork management (questionnaires, FMLA, provider signatures, no-show letters, etc.) - Track and stock patient paperwork and brochures - Process incoming/outgoing mail - Use of Microsoft Office - Outlook - General high level clerical and project support - Document legibly, concisely and accurately  Clinical Support - Assists in admission process by recording patient’s name, address, phone number, age, and other personal information - Takes and records vital signs such as blood pressure, pulse rate, respiration rate, and temperature - Basic rooming to include only vitals, including social history, pain (no med reconciliation, allergies) - No medication related activities allowed (reconciliation, administration, preparation) - Makes appointment for patient or refers patient to medical staff for immediate examination or treatment - Transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; assists patient in undressing - Assists providers during procedures with treatment or examination by passing instruments, holding patient in proper position but not able to perform independent clinical functions such as dressing removal/application, suture/staple removal, apply topical medications, etc. - Assists in workflow coordination of daily operations between front desk and back office to ensure patient and provider flow is efficient, such as by continuous monitoring of providers schedules to assure timeliness, identifying barriers to patient flow - Communicates with front and back office throughout the day regarding patient and provider continuous flow, participating with patient scheduling, room turnover, inventory management, and other clinical tasks as required to maintain patient and provider flow - Can accept a patient sample for point of care or lab resulting and add a patient label, then handoff to MA for Epic workflow of releasing lab order and labeling with Epic label - Technical support (MyChart, Epic, office equipment, etc.) - Attends staff meetings/huddles - Inventory management including equipment—notifying appropriate personnel when cleaning and repair of equipment is needed - Instrument processing pick up/drop off - Check expiration dates for medications/supplies - Turn over rooms/cleaning/stocking - Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan - Sentact duties/compliance - Sets/resets infusion suite (e.g. sets chairs, makes coffee, stock pillows/blankets, clean pumps, wipe down surfaces, etc.) - Pick up blood product from blood bank  Patient Experience - Monitors patient flow - Updates patient on delays - Provides excellent customer service - Addresses in-the-moment patient needs as directed - Maintains clean, safe, and orderly environment for patients, family, and clinical personnel - Ensure comfort care for patients during treatments (e.g. offering snacks, pillows, refreshments, escalating any care concerns to clinical team or leadership, etc.)  Professional Development - Attends education classes appropriate to job development - Uses consistent, professional communication with team members - Flexible coverage of internal service needs, and the continuous application of process improvement methods and skills - Receptive to feedback and coaching - Successfully completes the required initial training and core competency assessment before or during the trial service period - Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment - Completes all required modules and updates

Direct Patient/Family Care Support & Advocacy - Engages Hispanic/Latino cancer patients and families at the time of referral to the cancer center and makes them aware of information, resources, support programs and services.  - Supports individuals and families with complex biopsychosocial needs in coordinating care with external providers and serves as system navigator and point of contact. Assumes advocate role on patient’s behalf to ensure receipt of timely and appropriate services. - Assists patients in problem solving issues related to health care delivery, financial or social barriers. Assists patients in gaining access to community services. Collaborates with care teams to meet patient/family and program goals. - Maintains patient confidentiality in accordance with HIPAA regulations.  Health Education, Prevention and Outreach. - Develops and delivers culturally congruent and trauma informed health education classes, presentations, and written materials for a variety of audiences to include healthcare providers, community, members, and patients.  - Contributes to the creation and maintenance of culturally competent patient education materials in collaboration with other members of the multidisciplinary cancer care team. - Conducts an initial assessment of patient/caregiver needs, with special attention to social determinants of health to identify potential individual barriers to care, and assists in helping patients access culturally appropriate, supportive care. Documents in medical record and coordinates care/needs with appropriate care team members.  Documentation - Completes progress notes in EHR and any other required documentation for all billable and non-billable services provided. Documents collaborative care plans developed with patients and care teams when appropriate. - Maintains accurate records documenting numbers of patients served, services provided and unmet needs to help evaluate metrics of utilization of patient navigator services by the population of interest and its impact on patient outcomes. - Relays metric results to oncology leadership to develop and maintain programs and services. Clinic Access/Engagement - Increases engagement with the healthcare system through provision of education, scheduling, language, transportation, coordination needs, and other related tasks as appropriate.  Staff/Care Team Meetings and Development - Contributes to patient and clinic teams through active participation in required care team huddles/meetings, staff meetings, development activities, and utilization review activities.  - Participates in regular team, group, and individual care conferences to provide professional perspective and provide support for patient, as needed.  - Develops and maintains cooperative relationships with cancer center professional staff including oncology social workers, disease-specific nursing navigators and other members of the multidisciplinary cancer care team to ensure open communication and smooth handoffs as patients move through the system.  Community Engagement.  - Develops and maintains effective working relationships with community partners to increase successful referrals, availability of resources, and interagency innovation. - Participates in development and implementation of community needs assessments. Collaborates with Patient Advisory Council, if applicable.

- Behavioral Health Counseling: provide motivational interviewing (MI) and SUDs counseling relating to various behavioral health needs (i.e., mental health, substance use, complex psychosocial needs, grief support, mandatory reporting, trauma); performs triage, warm hand-offs, risk assessment, short-term psychotherapeutic counseling and/or crisis intervention, ED/hospitalization discharge outreach, and care management services. This position will be required to conduct assessments at home, offsite and/or in community. - Performs Psychosocial Needs Assessments: conducts biopsychosocial needs assessments and GPRA to help determine appropriate level(s) of care/intervention(s). Assessment includes, but not limited to: adjustment to medical or health condition; care coordination; mental health status; adjustment/compliance to treatment process; substance usage; child and elder abuse/neglect assessments; domestic violence issues; cognitive status (including potential guardian issues). Work with patient and available support systems to develop appropriate treatment plans/meet goals of patient-identified care. - Coordination of services: share information and coordinate referrals with OHSU and community partners. - Maintains accurate and timely documentation of patient care activities in an efficient manner per departmental policies and consistent with billing practices. Participates in staff meetings and regularly scheduled supervisory sessions. Participates in patient rounds and care/case conferences as appropriate. Complete all OHSU/Joint Commission mandatory education requirements and activities within established timelines. Yearly competencies as identified by department. - Assists in training medical interns, residents, clinical support staff, and other faculty staff regarding the profession of social work, identification of psychosocial patient adjustment issues, and theory/provision of selected interventions. Provides consults for and collaboration with providers regarding mental health diagnoses, substance use, SDoH, etc. Works within behavioral health team to seek the advice and counsel whenever such consultation is in the best interest of patients. - Works with OHSU Patient Relations Department in assessing patient grievances and offering supportive recommendations and participates in continuous quality improvement initiatives.

- Pickup used equipment from OHSU clinics, patient care areas, and other locations as designated. - Use knowledge of sterilization and infection control principles to properly decontaminate instrumentation and equipment.  - Appropriately operate equipment including, but not limited to, cart washers, decontaminators, computers, ultrasonic, scanners, telephones, and photocopiers. - Performs routine instrument and equipment quality checks.  - Dispense equipment & instrumentation, Restocking of Carts, Case Cart Picking, assists with Operating Room Turnover, Put aways (instruments, supplies, and equipment). Maintains Patient & Customer Focus.  - Assists with inservicing and orientation of staff, both new and those in assignment rotation. 

As part of the OHSU Parkinson Center team, the Office Specialist provides essential support to faculty and staff in order to promote and maintain the success of the program missions. Primary duties include the following:   - Main point of public and OHSU contact for non-patient care items, such as lay and professional educational events, research trials, and resource questions. - Assist with projects as assigned by Division Manager including support of patient advisory board and journal club meetings, organizing and purchasing supplies, and prepping and processing payments and reimbursements. - Network contact – IT Contact liaison between Movement Disorders team and central IT services providing light troubleshooting and AV support. - Conference room/meeting and reservation support:  main point for conference room or other OHSU meeting space reservations, send meeting notifications and maintain updated list of emails for each notification group, assist with complex scheduling and itinerary development needs for large meetings, candidate interviews, or visiting faculty, order and set up catering deliveries, resolve catering issues, clean up room, maintain equipment and cleanliness of room. - Office space coordination support and maintenance. - Assist with educational outreach tasks and events, including registering and answering questions from callers, and event support of virtual, live and hybrid programs to include mailings, flyer and packet creation and copying, setting up and tearing down event, and staffing outreach tables. - Administrative support for Parkinson Center Director including calendar management, scheduling, and other administrative tasks as needed. - Attendance of staff meetings, team meetings, and office events as appropriate. - Professional growth and development – attending classes that further job related skills and knowledge.   ***Please include a cover letter with your application.

The purpose of the position is to perform independent research projects, assist with mouse colony maintenance for the Monk lab including health checks and breeding; provide mouse and zebrafish husbandry and assistance with experiments in the Monk Laboratory in the Vollum Institute. - Colony Maintenance includes performing tasks necessary to ensure appropriate genetic strains for research experiments.  This includes ear biopsies, tagging, weaning, crosses SOP’s and database management to create, maintain and document strains. - Mouse husbandry includes check for pups 3 times a week (M-F) health check 2 times a week (M-F), general mouse room management and humane euthanasia as required. - Zebrafish husbandry includes maintenance of fish lines and performing zebrafish husbandry techniques. - Perform techniques such as molecular biology, DNA/RNA extraction, genotyping PCR, and qPCR, data analyses, and preparing lab reagents and solutions for scientific experiments. - Perform zebrafish embryo injections, sorting and screening; perform microscopic imaging of zebrafish, analyze data

- Filling prescriptions under the supervision of a licensed pharmacist, ensuring accuracy and compliance with regulatory requirements. - Consulting patients on medication usage and side effects within the scope of their licensure, providing critical information to support patient care. - Assisting pharmacists in managing medication inventory, including stock checks and ordering necessary supplies to maintain adequate levels. - Processing insurance claims and handling billing inquiries to ensure patients are charged correctly and understand their payment options. - Supporting pharmacy staff with the preparation and labeling of medications, ensuring clear and accurate information is provided to patients.

- Prepare, mix and compound sterile medications, including chemotherapy, following aseptic procedure guidelines. - Maintain cleanliness and sterility of USP ISO 5, 7, and 8 areas through daily, weekly, and monthly cleaning. - Prepare and package medication and supplies for patient deliveries. - Organize and restock work areas during and prior to end of shift, and remove expired medication.

- Identifies, resolves and documents complex therapeutic problems, demonstrating advanced knowledge and application of this knowledge to a home infusion patient population. - Responds accurately to requests for drug information from physicians, nurses, patients and patient's families; independently reviews and interprets the literature and applies this information to specific patient care situations. - Monitors therapeutic response and adverse effects of medications to guide home infusion drug therapy. Consults with provider when questions or problems are identified. Appropriately reports all adverse drug reactions, drug defects, and medication errors. - Interprets and evaluates physician's orders and prescriptions for accuracy, completeness and appropriateness. Verify the accuracy and appropriateness of medications prepared and dispensed from the home infusion pharmacy. Supervise the activities and assume responsibility for all duties being performed by pharmacy technicians in your work areas.

- Assist pharmacist through performance of the following technical support activities:  - Computer order entry of inpatient and outpatient orders. - Filling unit dose medication orders. - Select ordered medications from inventory to fill new orders or to provide 24-hours medication for distribution to patient's room.  - Answering telephone, filing, billing / crediting and medication profile maintenance. - Load and refill medications into automated dispensing cabinet stations. - Prioritize labels from new orders to assure that product is delivered to label location at least one hour prior to label due time. - Organize and restock work areas during and prior to end of shift, and remove expired medication.  - Round to nursing locations; deliver items and remove excess and discontinued oral dosage and injectable dosage units from patients’ bins and refrigerators and return to pharmacy for action. - Perform Unit Dose functions including: - Tube medications from pharmacy to hospital and clinic areas. - Repackage medications for unit dose dispensing; maintain and replenish stock for emergency trays and kits. - Return medications to stock and perform credits. - Record refrigerator temperature daily. - Process narcotics for removal from pharmacy inventory and order replacements as needed. - Maintain barcode medication integrity by ensuring medications are barcoded before leaving the pharmacy.

Direct Patient Services and Documentation - Provide primary care behavioral health interventions including proactive patient identification (scrubbing), brief interventions via same-day Warm Hand Offs, scheduled patient follow-ups, consultation to all care team members, assessments, and crisis intervention. - Participate in behavioral health case management as part of multi-disciplinary team to address complex patient needs appropriately. This includes both short- and long-term involvement and a high level of coordination with internal and community-based resources. - Maintains a professional presence for the clinic and actively engages with teams and stakeholders. - Documents services appropriately in EHR in accordance with existing workflows to ensure continuity of care. - Maintains technology fluency in support of in-clinic and telehealth. - Maintains accessibility via department standard means (phone, pager, email, etc) - Maintains appropriate professional boundaries as a part of the primary care team.  Teaching - Provide effective teaching to all clinic learners including medical residents and care team members regarding behavioral health issues, evidence-based interventions, primary care integration, and patient engagement/communication strategies.  Quality and Leadership - Active engagement in development, implementation, and maintenance of related clinic quality metrics, as needed. - Providing behavioral health participation in clinic-wide committees and workgroups. 

Telemetry Monitoring: - Constantly observes rhythms in the central telemetry monitoring system - Provides documentation per OHSU telemetry monitoring standards - Documents rhythm strips at start of every shift & PRN changes in rhythms - Directly communicates any rhythm changes to assigned RN or unit charge nurse - Cleans and stores telemetry monitoring equipment in accordance with OHSU policies - Accurately maintains patient information in Philips system - Notifies appropriate personnel of any telemetry equipment needs or maintenance issues - Completes required annual telemetry competency - Fulfills responsibility to the organization through performance that promotes Service Excellence - Performs within current applicable policies including standards of the Patient Care Services Division - Adheres to all aspects of the OHSU Code of Conduct Reception Responsibilities: - Promotes and portrays a professional image and maintains positive guest relations when interacting, greeting, and providing information to staff, patients, family members, visitors, physicians and the general public - Promotes the OHSU service excellence model - Reports customer service concerns to the nurse manager, charge nurse, or NPEC - Initiates and processes phone calls, fax’s, pages and take messages as requested - Participates in documentation, collection, and collating of data for quality improvement - Identify and facilitate ideas for improving efficiency of unit operations - Maintains the telemetry monitoring area in a clean and orderly fashion, assuring appropriate supplies are readily available Support for Unit Operations: - Acts in a supportive capacity for declared emergency procedures - Directly communicates with charge or assigned nurse of new orders, stat orders - Acts as adjunct support hospital unit coordinator (HUC) - Performs other duties as assigned

- Conducts psychosocial evaluations of patients/families and significant others including, but not limited to the following: adjustment to medical or health condition; care coordination; mental health status; adjustment/compliance to treatment process; substance usage; child and elder abuse/neglect assessments; domestic violence issues; cognitive status (including potential guardian issues); and patient/family resources. - Provides crisis intervention and supportive short term counseling to patients/families and significant others as necessary to meet immediate psycho-social needs including, but not limited to: Trauma/Emergency Department/ On Call/ Family Notification, CODE Response (family intervention); unanticipated change in health conditions/suicidal ideation; teenage pregnancy; single parent pregnancy/parenthood, domestic violence, child and elder abuse/neglect. - Provides grief/loss counseling and education regarding: fetal demise; actual/pending death of patient//family member; complicated pregnancies; postpartum depression; chronic/acute stress associated with life circumstances; divorce/separation; loss of independence associated with illness or disability. - Provides brief psychotherapy including: individual short term psychotherapy; group work including information/support groups, family support, patient therapy); regarding but not limited to issues of adoption, abortion , domestic violence, family of origin, sexual/gender, substance abuse, parenting, relationship adjustment to disabilities and chronic or acute illness. - Provides patient advocacy and associated services to patient/family and other involved agencies/parties regarding decision-making; advance directives; ethics consultations; court holds; guardianship/conservatorship; citizenship cases; and social cultural factors. - Assess patient/family support needs regarding: transportation, housing, clothing and educational/patient vocational rehabilitation and training materials and refer to appropriate resources. - Maintains accurate and timely documentation of patient care activities an efficent manner per departmental policies. - Participates in Department of Care Management and assigned service meetings, in services and conferences, as indicated including Complex Patient Interdisciplinary Rounds. - Provides support to patient care staff following traumatic events through individual or group consultation. - Reviews literature on pertinent patient care/Social Work service issues and conducts in services regarding psycho social patient care issues and Social Work services. - Meets in regularly scheduled supervisory sessions. - Participates in patient rounds as appropriate. Complete all OHSU/DNV mandatory education requirements and activities within established time lines. - Yearly competencies as identified by department.

- Conducts psychosocial evaluations of patients/families and significant others including, but not limited to the following: adjustment to medical or health condition; care coordination; mental health status; adjustment/compliance to treatment process; substance usage; child and elder abuse/neglect assessments; domestic violence issues; cognitive status (including potential guardian issues); and patient/family resources. - Provides crisis intervention and supportive short term counseling to patients/families and significant others as necessary to meet immediate psycho-social needs including, but not limited to: Trauma/Emergency Department/ On Call/ Family Notification, CODE Response (family intervention); unanticipated change in health conditions/suicidal ideation; teenage pregnancy; single parent pregnancy/parenthood, domestic violence, child and elder abuse/neglect. - Provides grief/loss counseling and education regarding: fetal demise; actual/pending death of patient//family member; complicated pregnancies; postpartum depression; chronic/acute stress associated with life circumstances; divorce/separation; loss of independence associated with illness or disability. - Provides brief psychotherapy including: individual short term psychotherapy; group work including information/support groups, family support, patient therapy); regarding but not limited to issues of adoption, abortion , domestic violence, family of origin, sexual/gender, substance abuse, parenting, relationship adjustment to disabilities and chronic or acute illness. - Provides patient advocacy and associated services to patient/family and other involved agencies/parties regarding decision-making; advance directives; ethics consultations; court holds; guardianship/conservatorship; citizenship cases; and social cultural factors. - Assess patient/family support needs regarding: transportation, housing, clothing and educational/patient vocational rehabilitation and training materials and refer to appropriate resources. - Maintains accurate and timely documentation of patient care activities an efficent manner per departmental policies. - Participates in Department of Care Management and assigned service meetings, in services and conferences, as indicated including Complex Patient Interdisciplinary Rounds. - Provides support to patient care staff following traumatic events through individual or group consultation. - Reviews literature on pertinent patient care/Social Work service issues and conducts in services regarding psycho social patient care issues and Social Work services. - Meets in regularly scheduled supervisory sessions. - Participates in patient rounds as appropriate. Complete all OHSU/DNV mandatory education requirements and activities within established time lines. - Yearly competencies as identified by department.

The CEDAR Clinical Research Coordinator works with a team to manage and conduct early detection clinical trials in a diverse population. This includes working closely with a team of research coordinators to identify and enroll qualified healthy individuals for cancer screening trials, conduct research visits to collect biological speceimens, and return cancer detection results to participants; while ensuring protocol is conducted in accordance with applicable NCI and FDA guidelines.  The study coordinator will also assist in developing recruitment plans and assist in outreach events in the community to reach a diverse population for recruitment, and support subsites in Oregon to expand our reach of clinical trials.     Duties Include but are not limited to: Participant Coordination - Participate in recruitment activities to include community outreach and flyer distribution, includes some weekend and evening events. - Contact and enroll subjects by reviewing patient data to determine appropriate eligibility and scheduling eligible participants. - Conduct study visits in adherence with protocol parameters and appropriate training, to include consenting, taking a medical history, and the procurement and processing human biological specimens. Obtain and submit imaging studies, pathology samples as required by sponsor to appropriate reviewers as required by protocol. Review and report adverse events or unanticipated Problems to IRB/study sponsor. - Perform other procedures as required by protocol, to include annual follow up, chart review/abstractions, return test results, and assistance with scheduling diagnostic procedures. All procedures and process require data entry into appropriate systems. Maintain and update subject data for study analysis. Assist investigators with any special requests for data retrieval and/or evaluation and analysis of clinical data for ongoing research studies. Clinical Trial coordination - Work with regulatory management team and colleagues to adhere to regulations at OHSU for good clinical practices of clinical trials. - Be knowledgeable about clinical research protocols and protocol requirements. - Distribute clinical research related information to appropriate research team / affiliated institutional personnel as applicable. Notify research team and those individuals directly involved in in pertinent areas of clinical research of protocol amendments, revisions, activations, closures and announcements.

The Practice Manager participates in construction, tracking, and implementation of the annual budget and strategic plan. The Practice Manager supervises Back and Front Office Supervisors, RN’s and Behavorial Health staff along with all front and back-office staff directly or indirectly in a manner consistent with the philosophy and leadership of OHSU, Family Medicine and the Scappoose Health Center. The Practice Manager is on Call 24/7 for potential clinic and safety issues needing prompt attention. The Clinic is open 8-8 M-F and Saturdays 9AM-1PM.  Budget responsibility: 48 FTE, $8 million expenses, annual visits 35,000 for 12,500 patients.   1. Clinical Practice Management: - Develops, maintains, and implements practice policies and procedures. A key leader of transformative changes to the care delivery model as it is adapted to the rapidly changing health care environment.  Provides leadership on development and implementation of standards of practice. - Leads and participates on committees. Ensures practice compliance with regulatory requirements. - Oversees inventory of all supplies and equipment. - Serves as liaison in coordination of support services for practice operations. - Leads and/or assists with implementation of grants and projects. - Demonstrates knowledge of standards developed by organizations monitoring patient care including, but not limited to DNV and CLIA. In conjunction with clinical staff, coordinates patient flow. - Monitors patient outcomes, especially patient experience, as well as quality metrics in general. Actively shares results with staff and develops appropriate action plans for improvement. Ensures that patient education materials are available and current. - Assists in planning and scheduling patient education classes and related services. - Oversees patient complaints and monitors customer service delivery. Makes periodic reports to the Patient Advisory Committee regarding the patterns of complaints and our responses to them. 2. Personnel Management: - Assumes responsibility for coordination of all clinical activities for faculty clinicians and residents, in conjunction with the Medical Director. Works with Medical Director regarding faculty and resident issues.    - Directs the work and supervises the Front and Back Office Supervisors. Indirectly supervises front and back-office staff, RN’s and Behavioral Health staff. - Monitors direct patient care to ensure appropriate use of all front and back-office staff. Monitors staff adherence to policies/procedures and to maintenance of standards of care. Plans, assigns and approves work. - Ensures assigned staff adequately meet workload requirements. Hires, evaluates, counsels and dismisses personnel. Responds to AFSCME grievances. Conducts staff meetings. Recommends salary adjustments. - Identifies training and development needs of staff and coordinates in-services to meet staff needs. Orients new staff and coordinates training. - Monitors staff time and attendance. 3. Administrative Functions:        An active key member of the Leadership Team: - Leads in setting and achieving goals and objectives for the practice and provide direction and guidance for other clinic managers and supervisors. - Demonstrates knowledge of capital purchases, payroll and billing processes. Keeps abreast of all expenditures, revenues, workloads and general clinic performance in terms of costs, quality, and patient satisfaction.  Assists with grant budgets, required cost reports, annual audit, and strategic plan. - Works with DFM CFO to create and meet budget expectations. - Assists with QI planning and implementation, particularly with Lean projects. - Leads and assists with development of new programs; implement security protocols and Patient Experience interventions - In conjunction with DFM CFO, Works with UMG billing entity to assure correct submission and receipt of payments from insurance providers and to assure optimization of revenue. - Fully promotes and complies with the Code of Conduct; OHSU Health Care System and departmental policies and procedures. Develops or modifies policies and procedures as needed and participates in ongoing continuing education focused on improving professional and practice management skills.   4. Leads patient Centered Primary Care Home (PCPCH) and other primary care medical home projects.  - Incorporate new payment models included in PCPCH. - Develop performance targets (non-visit based) that reflect the values of PCMH and are reinforced by incentives derived from new payment models. 5. Key Deliverables of the role:  - Focus on growing visit volume while maintaining balanced budget. Patient experience scores, clinical compliance, high functioning staff, efficient patient flow/clinical operations - Participates in oversight of grant proposals, quality assurance and data reporting to ensure benchmarks and deadlines are met 6. Develop:  - Local marketing/promotional programs that enhance clinic visibility in the community