This position is expected to positively promote the mission of OHSU and CDRC by providing administrative support and patient access services to Eugene CDRC’s Clinical Programs through a wide variety of secretarial, technical and administrative work. The position supports the Center and its clinicians by providing excellent customer service through prompt and professional communication skills, face-to-face & telephone customer contact skills, and excellent problem-solving skills. This position will provide administrative support for Eugene CDRC’s Clinics. Performs requirements for staff members as outlined in Compliance Roles and Responsibilities in the OHSU H&C.  - Sending & tracking of patient paperwork, labeling and scanning records into EPIC, providing administrative support to PAS and MA team. - Answering and routing main clinic calls to appropriate staff - Provides as needed front desk coverage during lunches, breaks, and staff vacations. Answering phones and checking patients in and out. - Archiving of clinical data and management/interacting with data management vendors Position is located in Eugene, OR

The Research Project Manager sits on OCCYSHN’s Systems and Workforce (S&W) Development team. The Research Project Manager actively promotes the health and well-being of CYSHCN through: health-related strategies across systems to improve the integration of care for CYSHCN through: - Development and management of projects and programs that improve the integration and coordination of systems and services serving CYSHCN and their families. - Informing state and community level organizations on policies and practices that benefit CYSHCN, with a focus on optimal physical, mental and developmental health for CYSHCN - Support for cross-systems workforce development serving CYSHCN

IMAGING: - Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment. - Technologists will be trained in all general radiology exams/areas so that they are able to rotate through the department based on workflow needs. - Utilize the VIP transportation system to arrange for patient delivery. - Positions patient for diagnostic radiology exams according to department procedures, training, and machine requirements with a high regard for the safety and care of the patient. - Operates radiology equipment, determines and sets exposure factors, sets technique utilizing all relevant factors to ensure accurate and quality images with minimal and acceptable repeat rates. - Uses computer image processing, as needed to select, process, optimize and archive images to PACS. - Completely tracks exams in the Radiology Information system. - Develops and presents images and related patient information to radiologist for diagnosis. - Assists with patient transport by moving patients using standard procedures. - Assists in the training of Radiologic Technology Students, and adheres to dept. policy on supervision of student technologists. DOCUMENTATION: - Gathers complete documentation of all pertinent information to provide accurate and timely service to customers. - Responsible to correctly identify patients by checking their identity per department procedure. - Reviews patient chart and orders to insure correct examination. - Labels images completely with demographic, position and other needed documentation. Follows dept policy on the use of anatomical markers. - Logs activities, gathers charging information and charges exams as required. - Follows department and hospital procedures and policies. - Performs quality control and quality assurance, records results and reports variance from normal equipment function. PERSONAL & PATIENT CARE AND SAFETY: - Provides for personal and patient care and safety using professional judgment in accordance with written standards so there is no injury to self or others. - Protects patients and others in the area by using proper machine settings and radiation safety standards. - Practices universal and blood and body fluid precautions, and sterile practices according to procedures. - Communicates and uses knowledge of related anatomy and physiology to insure appropriate and effective care to neonate, pediatric, adolescent, adult and geriatric patients. - Maintains awareness of patient status and takes appropriate actions to meet their needs. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Reports knowledge of any patient safety concern or occurance to manager and submit occurance to the on-line Patient Safety Net (PSN). PROFESSIONAL BEHAVIOR: - Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence. - Informs and educates patient and/or family of all needed information concerning the exam performed. - Uses professional judgment and presents a professional image of competency to customer and staff. - Handles stressful situations in ways that promote positive outcomes. - Takes personal initiative to maintain current in education (journals, books, inservices seminars, etc.) in all areas assigned. EFFECTIVE USE OF RESOURCES: - Effective use of time, people, supplies, safe and attentive work practices. Works in a safe manner. - Maintains a safe and clean work environment. - Promotes cost effectiveness through the proper use and conservation of supplies and equipment. - Identifies cost saving measures. - Reports needed repairs or potential hazards to the appropriate department as soon as identified. - Reports all on-the-job injuries and seeks medical attention as appropriate INITIATIVE: - Self-motivation, takes on projects willingly, acts on opportunities to improve, contributes new ideas. - Takes the initiative to identify and solve problems. - Supports improvement and innovation in the workplace. - Demonstrates awareness of and supports OHSU departmental and operating unit goals through participation in continuous quality improvement and departmental activities. - Promotes professional development and contributes to the professional growth of others. Be familiar with and comply with OHSU and Diagnostic Imaging department policies and procedures.   Other duties as assigned.

The Veterinary Research/Health Technician 3  provides clinical care and husbandry for a variety of laboratory research primates.  This is the uppermost level of a three level series.  It is distinguished from the lower levels in that it is entrusted with leadership for all VRH technicians in the first and second levels. In this role, the individual is charged with technical leadership, increased responsibility for providing complex animal care, and special projects to support the department.  This technician works at a higher clinical level, providing advanced levels of care, such as monitoring anesthesia, bandaging wounds, performing pregnancy checks and radiographs, and other clinical tasks. This position is distinguished from a CVT position in that VRHTs are not responsible for any surgical procedures, development of case management plans, or triage. This position  performs administrative work in support of tasks such as scheduling , inventory, ordering, training, and so on. The primary function of this position is to support the clinical medicine unit related to the care of laboratory animals with a large emphasis on clinical and surgical medication distribution and preparation.  Duties must be performed in a professional manner and require contact with investigative staff.  The area of work assignment and specific tasks will vary, depending on veterinary care requirements, service requirements, and staffing needs, during regular and non-regular working hours, including weekends, holidays, or on an overtime basis. This position must be able to work in an ABSL-3.   Leadership: Prepares schedules for staff, coordinates staff for departmental and cross departmental processes and procedures, adjust workload assignments as necessary, coordinates training assigned to staff, provides technical training to staff, and reports employee work performance and training progress to the supervisor and/or manager. Attends relevant meetings outside of the department as a unit representative and may gather and present material for meetings as directed by leadership. Operates in a professional manner, efficiently practices independent work and teamwork, demonstrates integrity, and shows no partiality.   Animal Health Care Services: Prepare and distribute prescribed medications for all laboratory animals campus wide.  Participate in general animal health surveillance by observing animals in all housing configurations, recognizing abnormalities in physical condition or behavior, and reporting and recording observations to the clinical veterinarian or research staff; perform animal health  procedures such as weighing, TB testing, and blood collections; capture, restrain, identify, and sex common varieties of laboratory animals, and the transport animals in support of veterinary, husbandry or investigative procedures. Provides advanced departmental support including anesthesia monitoring, bandaging, pregnancy checks, etc.   General Maintenance: Cleans and disinfects minor surgical and clinical supplies and instrumentation by an appropriate means for the material being cleaned.   Assembles minor surgical instrument sets and supplies according to established guidelines or as directed.  Packages supplies and sets for sterilization.  Operates steam sterilizers and ultrasonic cleaner.  Maintains sterility of surgical supplies and instruments through proper storage and rotation.  Knowledge of sterilization methodology and microbiology as it relates to cleaning, disinfection, and sterilization in the surgical environment is preferred.  Cleans hospital, hallways, medication and special diet prep areas, and satellite clinical procedure rooms in accordance with published guidelines or as directed. The candidate will perform any other duties which are deemed necessary by unit or facility leadership.   Observation and Records: Documents medication disbursement in writing and utilizes the electronic database to document procedures or observations under the guidance of a CVT or DVM where applicable.  Recognizes familiar medications and exhibits familiarity with standardized medical terminology and nomenclature; able to communicate and record patient information in appropriate formats.  Checks clinical medication cases for signs of abnormal behavior, illness, or injury; records information necessary to document adequate clinical care; and reports observed findings to a veterinary technician or veterinarian.   Other duties may include administrative tasks such as inventory management, scheduling, and other tasks as requested by departmental leadership, veterinarians or leads to support the department

The Faculty Recruitment Associate works closely with the KnightHR team (administrative operations, recruitment, and HR) to ensure there is a constant, generalist support structure on various requests across the OHSU Knight Cancer Institute. Their primary focus will be recruitment and generalist support for the KnightHR team. They will be willing to support any request across from the team to help move business initiatives forward. This role will report to the SR HR Manager at the OHSU Knight Cancer Institute.   Key Responsibilities: - Faculty and Staff Recruitment Associate - Manage recruiting and staffing efforts for Faculty and Staff positions by partnering with hiring managers.  Source and screen applicants, check references, and send offers of employment.  Research, interview, select, and manage relationships with staffing firms and agencies as needed.  Advise on appropriate avenues and post jobs to external sites. - Department Coordination – Act as the primary coordinator support across the OHSU KnightHR team to ensure that requests and tasks are being completed promptly.  Act a back-up across the team to ensure there is always coverage. Ability to learn and develop quick-thinking skills to move quickly through all processes. Act as fill-in recruiter across various role. Support the development of programs across the KnightHR team. - Visa Management Program – Act as the in-house support for the OHSU Knight Cancer Institute. Process all visa requests across the Knight Cancer Institute. Able to find information on various requests. Regularly meet or sync with the OIA to ensure a strong partnership with the Visa office. Support the improvement of the KNIGHTHR Visa Process document. Partner with KnightHR team to develop automation, triaging, and helpful resources for employees at the OHSU Knight Cancer Institute. - Special projects as assigned

This part-time position works closely with staff psychiatrists of the Intercultural Psychiatric Program (IPP) as part of an integrated team model to provide comprehensive, holistic care for individuals seeking mental health services in a culturally sensitive environment. This position adheres to the Oregon Health Authority Oregon Administrative Rules 309 as it relates to Out Patient Mental Health Services.   Duties and responsibilities of this position include but are not limited to: Individual counseling, family counseling, group therapy, case management, client intake, outreach, skills training and resource connection. This position also provides cultural and language interpretation to assist staff psychiatrists and other mental health practitioners at IPP in providing psychiatric services to Cambodian speaking patients. In addition, this position provides clinical case management and other clinical support to Cambodian speaking patients and potentially other IPP patients, as specified by the director or manager of the IPP. This position shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.

Hiring Bonus up to $8,000 DOE and Relocation Package Available. Must begin work by July 1, 2024 to qualify.     $49.16-$78.18 per hour, based on RN Degree and level of experience      This position also comes with great benefits! Some highlights include:  - Comprehensive health care plans. Covered 100% for full-time employees and 88% for dependents.  - $25K of term life insurance provided at no cost to the employee  - Two separate above market pension plans to choose from  - Vacation-192 to 288 hoursper year depending on length of service, prorated for part-time  - Sick Leave- 96 hours per year, prorated for part-time  - Holidays - up to 64 holiday hours per calendar year (employees accrue .0308 holiday hours for each hour paid)  - Substantial public transportation discounts (Tri-met and C-Tran)  - Tuition Reimbursement  - Innovative Employee Assistance Program (EAP) including extensive wellness resources    RN Role Description and Department Specific Requirement Addendums go to the TTP Program webpage:  https://www.ohsu.edu/nursing-careers/transition-practice-ttp-program   Additional information on participating departments can be found on this webpage.

Hiring Bonus up to $12,000 DOE and Relocation Package Available. Must begin work by July 1, 2024 to qualify.     $49.16-$78.18 per hour, based on RN Degree and level of experience      This position also comes with great benefits! Some highlights include:  - Comprehensive health care plans. Covered 100% for full-time employees and 88% for dependents.  - $25K of term life insurance provided at no cost to the employee  - Two separate above market pension plans to choose from  - Vacation-192 to 288 hoursper year depending on length of service, prorated for part-time  - Sick Leave- 96 hours per year, prorated for part-time  - Holidays - up to 64 holiday hours per calendar year (employees accrue .0308 holiday hours for each hour paid)  - Substantial public transportation discounts (Tri-met and C-Tran)  - Tuition Reimbursement  - Innovative Employee Assistance Program (EAP) including extensive wellness resources    RN Role Description and Department Specific Requirement Addendums go to the TTP Program webpage:  https://www.ohsu.edu/nursing-careers/transition-practice-ttp-program   Additional information on participating departments can be found on this webpage.

The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service. This position will provide patient care in the Psychiatric Emergency Service.

The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.   This position will provide patient care in the Psychiatric Emergency Service.   Academic rank begins at the level of Assistant Professor and may be higher depending on credentials. The position offers competitive pay and benefits, which may include a relocation allotment and/or a signing bonus.

  Strategic Planning: - Organizes the services and systems necessary to provide a multidisciplinary approach to providing care to children with surgical needs. - In conjunction with DCH Leadership, identify priorities for the program. - Participates in the coordination and provision of focused outreach activities. - Directs community education programs. - Provide intra-facility and regional professional staff development.   Operational Leadership - Works in collaboration with the Medical Director of the Children’s Surgery Program to improve the delivery of care. - Work in collaboration with Director of Pediatric Perioperative services to improve surgical outcomes and efficiencies - Build relationships with other Children’s Surgery centers. - Monitors clinical processes and outcomes related to the quality of care provided. - Coordinates management across the continuum of children’s surgical care to include: - Planning and implementation of protocols and/or practice management guidelines - Monitoring care of in-hospital patients - Serving as a resource for clinical practice - In conjunction with the Director of Quality, develops processes for validation and analysis of data. - Serves as an internal resource for the staff in all departments and, acts as a liaison for other system entities. - Assumes a leadership role in maintaining all CSV certification requirements. - In partnership with the MDCS, leads the Surgical PIPS process to include: - Agenda planning - Meeting facilitation - Action Item loop closure - Case review selection - Improvement Priorities - Participates in Doernbecher Management Group   Performance Improvement - In collaboration with the Pediatric Quality Team and Surgical Leadership team, facilitates improvement opportunities related to nursing and ancillary personnel. - Assists the MDCS in fulfilling the improvement opportunities with the physician staff. - Leads case reviews to identify system issues and opportunities. - Identifies trends and sentinel events for review and improvements  

The primary focus of this position is the assessment of older adults to provide data for various research projects. These assessments include neurocognitive evaluations, questionnaires, medical history, and functional assessments of daily activities. These assessments can occur in a participant’s home, in –clinics at OHSU, or virtually. Additional duties related to the implementation of research trials include, but are not limited to: assisting with participant recruitment, determining study eligibility for research volunteers, obtaining informed consent, and facilitating study enrollment; participating in regulatory compliance; entering data; collecting and mailing saliva specimens; assisting with training other staff members.   Research participants are older adults, so the ability to interact patiently and respectfully with elderly volunteers is essential. This position requires initiative and independent performance of complex and detail-oriented duties while working closely with investigators and other study staff.  Travel in personal vehicle to homes of senior volunteers around Portland Metro area may be required (mileage reimbursed).   Exercises good judgment according to existing guidelines (e.g., Good Clinical Practice and HIPAA) to determine appropriate actions within institutional groups (e.g., Institutional Review Board) to recognize adverse events, protocol deviations, and other unanticipated study problems and appropriately reports to senior staff.   **Please attach a cover letter that explains your interest and qualifications for this role.

Hiring Bonus up to $12,000 DOE and Relocation Package Available. Must begin work by July 1, 2024 to qualify.   Rates are $49.16 - $78.18 hr., depending on education and experience.    This is a Night Shift position. Night shift differential is 12.5%!   The PICU is a regional referral center for all critically ill and injured children that operates 24/7. We provide optimal state of the art critical care nursing to any infant, child or adolescent who presents with a serious injury and/or illness. Care is provided for patients from birth to 18 years of age.   Here are some reasons to be excited about the PICU program at OHSU:   - This is a Level 1 trauma unit with 20 beds. - OHSU is a Magnet designated hospital. - There is 24x7 Attending coverage so you will have the support you need at all times. - We have our own Pediatric and Neonatal Transport team. The DCH PANDA (Pediatric And Neonatal Doernbecher Ambulance) Team transports critically ill children by ambulance, helicopter, or fixed wing aircraft from hospitals all across the Pacific Northwest to Doernbecher Children's Hospital located in Portland, OR.  PANDA is the largest and longest running pediatric and neonatal intensive care transport program in Oregon. - OHSU is a member of Extracorporeal Life Support Organization. If ECMO support is required for Fetal Therapy, it is delivered on this unit. - The Heart Center does congenital defect work here and conduct intrauterine surgeries and therapies. - Our PICU RN’s support Renal Transplants. - The state of Oregon is among the top 10 across the country in terms of RN pay.  - This is a night shift only position. There are no rotations between night and day shift. Here are some reasons to be excited about living in Portland:   - The Pacific Northwest is an outdoor enthusiast’s playground! We have extraordinary beaches to the West and the wild, scenic, and fun Columbia River Gorge to the East. National forests are everywhere. You can be skiing, beach combing or deep in a forest in 2 hours. - Portland is quirky, independent, fiercely intelligent, intensively livable and totally down to earth: Just the kind of place you'd like to live. - It's a great walking and biking city, with plenty of public transportation, a beautiful airport with non-stop flights to loads of international destinations, a population that celebrates the arts, a culture of great food, artisan coffee and neighborhoods full of shops selling handmade clothes, crafts and furniture. - Take a look at more information about Portland here: https://www.travelportland.com/ This position also comes with great benefits! Some highlights include: - Comprehensive health care plans  - $25K of term life insurance provided at no cost to the employee - Two separate above market pension plans to choose from - Vacation: 192 to 288 hours per year depending on length of service - Sick Leave: 96 hours per year for full time - Holidays: 8 paid holidays per year - Substantial public transportation discounts - Tuition Reimbursement program - Innovative Employee Assistance Program (EAP)

Up to $10,000 Hiring Bonus and Relocation Package Available. Must start by July 1, 2024 to qualify.    $49.16-$78.18 per hour, based on education and experience. ADN and MSN rates also available.    The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture. 

Up to $12,000 Hiring Bonus and Relocation Package Available. Must begin work by July 1, 2024 to qualify.   BSN rates $49.16-$78.18 per hour, based on education and experience ADN and MSN rates also available.    The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.    

The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

Hiring Bonus up to $12,000 DOE and Relocation Package Available. Must start by July 1, 2024 to qualify.    $49.16-$78.18 per hour, based on RN Degree and level of experience.   Here are some reasons to be excited about the Hematology, Oncology & Bone Marrow Transplant unit at OHSU: - OHSU is the only hospital in Oregon that performs Chimeric Antigen Receptor T-Cell Therapy (CAR-T) and Bone Marrow Transplants. - OHSU is a Magnet designated hospital. - The OHSU Nursing shared governance structure is designed to support nurses’ engagement, decision making and service. As a result, you’ll have the opportunity to participate in unit-based committees and councils that bring nurses from different areas together. You have a seat at the table to make impactful decisions. - OHSU nurses are represented by the Oregon Nurse Association union. - Attending providers are available 24x7 so you always have backup when you need it. - OHSU works collaboratively with other hospitals in the region as they refer patients for specialized care.

Customer Service: Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.   Surgery Scheduling: Schedule new surgical and clinical appointment via EPIC Cadence. Arrange wheelchairs, interpreters, and transportation when necessary and accommodates other special needs whenever possible. Prepares and mails information packets to patients. Notify patients of appointments via telephone and mail. Make confirmation calls and send out appointment reminders. Make special arrangements with families for teleconferences as needed. Secures pertinent outside medical records prior to appointments including hard copies of appropriate diagnostics. Schedule diagnostic studies to be done at facilities inside and outside of OHSU. Arrange for transfers of patients from outside hospitals via the transfer center, per surgeon instructions. Develop and maintain working relationships with the referring physician and their staff to insure a smooth referral process. Participate in meetings and committees as requested to improve patient care processes and procedures.   Managed Care: Gather/Verify patient and guarantor information including demographics, insurance coverage, and financial status; confirm patient eligibility and benefits for health care coverage directly with the carrier via electronic database, phone, fax or email; clarify any managed care arrangements; obtain authorizations for clinical care, surgeries, procedures and laboratory studies. Enter all authorizations, referral and benefit information accurately into EPIC Cadence and EARL. Follows up on pending authorizations until they are obtained. Works with manager to resolve any denials related to authorization/enrollment issues in a timely manner.   Follow up on referrals for future appointments. Attend monthly managed care meetings and share information with staff. Serve as liaison and information resource for physicians, nursing support, coworkers, referring physicians, etc. on insurance authorization requirements. Determine appropriate TOS payment amounts (including co-pays, co-insurance, deductibles, deposits, prepayments, etc.) and arrange for their collection at the time of service. Arrange for T&C forms, NCCF, etc. to be completed by patient and submit as appropriate. Apply problem solving skills and negotiation skills in resolving patient concerns and managed care related problems. Follow up on UMG denials as requested by manager. Perform other miscellaneous tasks relating to the managed care processes at OHSU.   Process Incoming referrals: Process all incoming referrals both internal and external using the department of Urology’s Referral Matrix. Gather all pertinent medical records for consultation. Direct referrals to medical personnel on medical review and scheduling recommendations. Communicate with referring providers on authorization and other arrangement that need to be made in order consult with the patient. Telecommunications: Triage incoming calls and route callers to appropriate provider, staff or resource; accurately document and relay any messages; process any requests for medication refills as directed by provider; direct calls of complaint, requests for information, urgent health care concerns and general inquiries to the appropriate source.   Other Duties As Assigned.

This position will conduct a number of clinic sessions along with Operating room time at OHSU. This position is expected to attend morning rounds, participate in Grand Rounds and take call with the Pediatric Otolaryngology physicians. This position is expected to take a fair share in call at RCH.  

PROVIDES A SAFE THERAPEUTIC ENVIRONMENT - Ensures the safety and welfare of patients and fellow employees - Utilizes proper posture, sound body mechanics and principles for safe patient handling - Considers the needs of patients, employees, medical staff, volunteers, vendors and members of the community in an informative, courteous and compassionate manner - Maintains general good physical and mental health and self-care in order not to jeopardize the health and safety of self and others in the hospital / clinical setting PROFESSIONALISM - Maintains current knowledge of professional practice responsibilities and relevant national and state laws and issues which affect their practice - Models ethical appropriate behavior, professional standards, compliance, and personal integrity - Identifies and pursues continuing education opportunities; applies and shares new knowledge - Participates in departmental staff meetings and in-service education programs - Takes responsibility for special projects and assignments, and additional caseload when needed - Displays mature, empathetic and effective professional relationships by exhibiting compassion, integrity and concern for others - Conducts oneself in an ethical and legal manner, upholding the APTA Code of Ethics, OHSU, federal privacy policies, and state statues / OAR's specific to discipline. - Adapts to changing and demanding environments SERVICE - Demonstrates excellent customer service and communication skills in all interactions with patients and family, including both telephone and face-to-face situations - Uses I CARE for introduction and closing - Demonstrates active listening skills and supportive, professional/behavior at all times, to patients, families and staff - Addresses complaints and problems promptly and courteously, involving management when indicated - Communicates with patients/families, other health care team members, in a time and cost efficient, courteous manner PROVIDES SKILLED REHABILITATION TREATMENT - Prioritizes care needs given medical necessity, discharge plan, medical stability and appropriateness to participate in rehabilitation - Performs and documents skilled patient care activities, including direct treatment and caregiver/patient/family education - Monitors and adjusts treatment plan specific to patient progress - Facilitates routine patient activity plans with nursing and other caregivers - Updates recommendations to team regarding continuing rehabilitation needs and plan as patient’s condition and situation warrant - Directs, supports and provides supervision as required for PTA’s, Aides and volunteers - Develops and enhances patient care program and patient outcomes in specialty area - Documents treatment and other patient contacts in patient's medical record in compliance with DNV, OHSU, OAR’s and third-party payer criteria CARE COORDINATION - Collaborates with the patient, family and medical team in multi-disciplinary patient rounds, ensuring a common level of understanding of the patient’s rehabilitation needs, and providing recommendations for rehabilitation after discharge - Requests patient /family conferences as appropriate, and participates in conferences representing department, heightens awareness of and advocates for rehab needs of patient - Enhances patient safety both during and after hospitalization by assisting the team in problem-solving, including but not limited to fall risk reduction, prevention of contracture, implementation of structured activity for patients with cognitive impairments - Provides feedback and educates physicians, fellows, residents, and other health care providers about rehabilitation (including but not limited to medical necessity for skilled rehabilitation services and appropriate referrals, and expectations for rehabilitation outcome and rehabilitation service intensity at various levels of care) CLINICAL EDUCATION - Provides evidenced-based clinical instruction experiences and supervision for physical therapy students and physical therapist assistant students, typically in a backup role to full time CI’s - Ensure student completion of weekly goals; identifies and facilitates achievement of affiliation objectives - Provides regular feedback, completes CPI on schedule - Participates in the supervision and training for students from other disciplines PERFORMANCE IMPROVEMENT AND PROFESSIONAL DEVELOPMENT - Maintains current knowledge of, and complies with hospital and department policies and procedures, union contracts, etc. - Ensures baseline skills for patient management in all inpatient areas and maintains proficiency through regular exposure and patient care activity, mentoring with other staff, and formal or informal peer review - Participates in ongoing professional development, mentoring and competency assessment for self and other staff. Includes but is not limited to: attends educational classes appropriate to a job development, communicates additional training needs to direct supervisor, attends staff meetings and orients new staff, cross-trains for position in assigned or other areas - Assists in department quality improvement. Independently maintains an organized schedule, solves schedule conflicts through peer collaboration and informs supervisor when adequate patient coverage is not available DEPARTMENT OPERATIONS - Maintains a clean, safe and orderly environment for the patients, family and staff. Includes, but is not limited to: maintaining supplies, equipment and forms, notifying appropriate personnel when cleaning and repair of equipment is needed following infection control policies - Ensures return of equipment after patient use to designated place (whether unit-owned or department-owned) - Ensures and supports the delivery of individualized, high quality, current and evidenced based patient instructional materials; appropriate for patient condition and learning preferences - Ensures scheduler / manager has ongoing, current availability for scheduling. - Responds in a timely manner to scheduling requests; both for pre-scheduling requests for work opportunity response, and same day-notice unscheduled requests. - Meets or exceeds departmental efficiency expectations