The purpose of this position is to provide adult and pediatric phlebotomy service to the inpatients served by the OHSU Hospital and Clinics and Doernbecher Children’s Hospital.  This person works closely with the Phlebotomy team and other inpatient departments to ensure immediate, courteous, and comprehensive responses to requests for service, or concerns about specimens and related matters. This person maintains a professional and customer service oriented focus at all times.    This position will serve the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. Positions in the laboratory and environs may require working flexible schedules, including nights weekends and holidays; working at multiple laboratory or hospital sites; traveling between units and sites by stairs, elevator, tram, shuttle or other means; exposure to blood and body fluids, chemical hazards; working in a sometimes noisy and crowded environment;  wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in buildings.

-Specimen receipt and processing: - Loads specimens onto automation line for processing - Centrifuges samples and transfers to appropriately labeled containers - Accurately measures specimens, records volumes, and determines if sample quality and quantity sufficient for testing - Directs samples to technologists and testing areas either manually or using the automation lines, or stores samples for future testing. - Makes slides for staining - Notifies technologists or appropriate lab when priority work is received - Determines acceptability of specimens received and calls ward of physician to clarify orders or advise of unacceptable samples. -Performs data entry for samples received for testing: - Checks accuracy of specimens, requisitions, labels - Performs computer entry in Epic HIS system - Handles and processes samples for many labs on and off campus - Accurately labels samples, requisitions, and appropriate specimen containers - Is responsible to see that all samples are logged in to the lab and triaged in a timely manner -Coordinates and prepares samples to be shipped to outside labs for patient care and drug study testing - Enters test requests into dedicated referral lab computer - Fills out paperwork carefully and thoroughly to ensure accurate testing - Packs infectious shipping samples per IATA standards - Utilizes electronic systems provided by referral labs orders to transmit -Trains new employees -Performs client services duties: - Tracks missing specimens and resolves discrepancies quickly and professionally - Answers multi-line telephone, and provides a pleasant and professional telephone manner as frontline representative of the laboratory - Assists needs of callers in all aspects of laboratory operations - Transfers or refers calls or confers with other areas of lab or hospital as needed - Performs QC and instrument maintenance and documents results in Epic. -Other Duties: - Assists with miscellaneous tasks as requested, such as retrieving specimens, making phone calls, issuing credits, filing requisitions, etc. - Reports potential compliance problems using the reporting processes as outlined in the - Code of Conduct. - Completes competency exercises, annual review of policy & procedure manuals and safety review. - Attends and participates in training programs and staff meetings. - Ability to work independently within established guidelines, to adjust to rapidly changing priorities, to communicate and work effectively within a group. - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicates and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Carries out job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills.

Language Interpretation Services Provides interpretation between patients, employees, and OHSU staff and Spanish-speaking patients with limited English proficiency while maintaining a friendly disposition. Understands and analyzes the spoken message, and re-expresses that message faithfully, accurately, and objectively in the target language, considering the cultural and social context. Serves as a cultural and linguistic resource to patients, families, staff and providers in contributing to successful outcomes. Educates OHSU members on policies and best practices for scheduling and working with interpreters.   Customer Service Uses independent decision-making and judgment skills to provide prompt, efficient and courteous service to all staff, patients and their families. Utilizes customer service recovery skills to ensure patients and staff have a good experience. Identifies problematic trends in patient and employee system navigations and provides proposed solutions to management for resolution.   Documentation Documents interpretation encounters and keeps logs related to program and operation required for accurate billing submitted within deadlines communicated by the Supervisor. Complies with all OHSU mandatory requirements including TB Screening, required education, and immunizations and takes responsibility for following accurate timekeeping processes.

The purpose of this position is to provide strong strategy, leadership and management direction for clinical operations of laboratory services including but not limited to Pathology, Histocompatibilty, Knight Diagnostics Laboratory (KDL), Genetics section, Hillsboro Medical Center laboratories to support the mission and objectives of OHSU as well as laboratory service lines across OHSU Health. The incumbent establishes effective relationships at multiple organizational levels and promotes interdepartmental and intercampus collaboration and cooperation taking into account the complexities integrating the clinical, academic and research missions.    The Senior Director works with appropriate medical, hospital, other department directors across the enterprise to manage the physical and human resource assets, financial, regulatory, compliance, quality, patient safety, and program development needs of the department,  in accordance with departmental, hospital, and corporate policies.  The Senior Director is responsible to maintain all laboratory operations at high standards consistent with all quality policies and to meet all accreditation requirements at OHSU Healthcare and across the health system as needed.

Quality & Regulatory  - Maintains Quality Assessment & Improvement (QA/QI) program for laboratory, including developing and preparing annual Departmental Quality Plan, coordinating quarterly QA/QI Committee meeting and all associated activities. In conjunction with appropriate lab leadership, review and determine relevant key performance indicators to track on laboratory indicator dashboard. - Performs data analysis for indicators - Maintains departmental list of performance improvement initiatives - Facilitates quality improvement initiatives, supporting section leads - Subject matter expert on regulations for accreditation, compliance and quality requirements - Prepare & submit bi-annual accreditation application to The College of American Pathologists (CAP) - Maintain test activity menus - Maintain CAP competency program for dept. - Maintain proficiency testing (PT) program (ordering materials, communication of shipment dates) - Manages communications and responses to regulatory agencies (DNV, CAP, FDA) - Maintains Lab Services OPEx plan. - Manages CLIA certificate renewals and maintains spreadsheet of CLIA labs within OHSU - Support  staff with, performing QC audits  continuous CAP compliance, and tracking of competency testing in each lab section in adherence to departmental policies and procedures Analysis and Reporting - Conduct on-going and focused analyses with available quality data to help indentify priorities, improvement opportunities, trends, and improved performance in all lab sections - Develop dashboards and reports for laboratory - Present monitoring and performance data as requested - Perform and oversee departmental audits on various systems and topics, including but not limited to competency testing, Point of Care Testing, proficiency testing, QC performance and review, compliance with CAP and NIAHO standards, and annual QSE audits Facilitation - Participate in project management, change management, and performance improvement methodology in laboratory - Serve as the facilitator with projects and priority areas assigned by Administrative Department Director. - Lead Kaizen Events, Root Cause Analyses and/or Failure Mode Effects and Criticality Analyses - Facilitate quarterly QA/QI meetings for the Department of Pathology - Provide education and training on performance improvement and change management methods, tools, and activities to faculty and staff - Provide education on indicator development and data analyses to faculty and staff Compliance Management - Provide and maintain records for ongoing compliance education and training - Coordinate corrective and preventive action for areas of noncompliance as identified in periodic audits and through online reporting systems - Perform follow-up reviews for potential noncompliant areas Safety Management - Conduct safety portion of interim CAP self-inspection, including documentation of deficiencies and corrective actions.  Maintain continual CAP readiness in areas of checklists pertaining to safety - Coordinate and co-chairs safety committee - Review, revise, and maintain laboratory safety policies and procedures - Consult with Infection Prevention and Occupational Health departments as needed - Reviews PSI events as needed, including the identification of trends in the laboratory related to patient safety Other Duties - Perform other projects as requested by manager. - Attend meetings, conferences, workshops, or training programs as requested by manager. - Perform requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations. - Communicate and works effectively as part of a team, and interacts with a variety of clients including doctors, nurses, laboratory staff and patients, maintaining a customer service focus at all times. - Carry out job responsibilities ethically, professionally, and with personal integrity, and functions as part of the team exhibiting excellent communication, teamwork and customer service skills.

- Monitoring/Instrumentation: Polysomnographic Technologists are able to perform PSG, MSLT and MWT recordings on patients ensuring high recording quality with appropriate instrument adjustments and verifications according to laboratory standards. Highly proficient in testing equipment, data acquisition parameters and therapeutic modalities from information obtained from the electronic medical record and laboratory testing orders. Ability to evaluate the clinical presentation associated with sleep and arousal disorders in determining the appropriate protocol to meet patient’s special requirements and determine final testing parameters/procedures. Can perform all calibrations, equipment checks, montage adjustments, and ensure proper function of PSG equipment prior to testing. Documents all encounters accurately within EPIC and other systems according to departmental and OHSU standards. - Electrode Application: High level of proficiency related to electrode placement and application via laboratory standards; measures and accurately applies electrodes in a timely manner, according to the International 10-20 System or laboratory policy. Applies all sensors and monitoring equipment as outlined by AASM guidelines and laboratory policies and procedures. Performs impedance tests and corrects issues with electrode applications prior to starting each study. Able to prepare and start patient studies by a reasonable time according to departmental policies. - Clinical: Strong technical/clinical skills related to creating and modify PSG recording montages to optimize recognized indications, contraindications and potential side effects of treatment modalities. Can perform various types of adult and pediatric procedures for advanced monitoring including but not limited to: parasomnias, seizures, EtCO2, tcpCO2, CPAP, Bilevel, ASV and VAPs. Must possess the ability to monitor and change patients’position or environment as needed to obtain required sleep/wake data. Strong clinical skills related to pharmacology and understanding the effects medications can present on the polysomnogram. Highly proficient in performing procedures within scope of practice and ordered by physician or nurse practitioner. - Artifact Recognition: Strong technical troubleshooting skills in determining erroneous versus true data collected; assess artifact from physiological signals; differentiate normal variants and artifact from epileptiform or seizure activity; assess oximetry recording for normal and abnormal oxyhemoglobin saturation and differentiate from artifact. Documents, eliminates and/or takes proper measures to monitor various patient and or environmental artifact; devise, document, and execute plan to troubleshoot. - Polysomnographic Record Scoring: Responsible to score at least one (1) of the acquired sleep studies during their shift. Accurately scores pediatric and adult studies during and after data collection, determining sleep/wake stages, as well as scoring clinical events (respiratory, cardiac, limb movements, arousals etc.) within laboratory inter- reliability standards of at least 80%. Accurately scores PSG records in a timely manner per laboratory policies and procedures and meets performance standards. Strong clinical skills with the ability to distinguish sleep disordered breathing as well as clinical recognition of age-specific EEG, EEG arousals and alpha- intrusion to customize the sleep scoring rules to each clinical scenario. Compiles scored data into a report for physician interpretation per laboratory standards. Polysomnographic Data Management includes managing data for all sleep studies, ensures proper transfer of PSG data to server and archive, and maintains patient tracking spreadsheet with the responsibility of no data loss. Responsible to assign priority scoring for PSG records per Laboratory standards. Provides supportive training and oversight for PSG Technician 1 and technician trainees. Able to perform other duties deemed appropriate by Program Administration, Sleep Clinic/Laboratory Mangers and Medical Directors. - Emergent Situations: Ability to differentiate between lethal and non-lethal ECG dysrhythmias. Clinical skills in assessing emergent situations and initiating emergency protocols based on clinical scenario. - Equipment Maintenance: Properly disinfect and sterilize appropriate sensors, probes, transducers and other equipment as outlined in laboratory policies and procedures. Ensure proper inventory of equipment needed to perform PSG. Contacts proper technical support personnel regarding non-functioning equipment as well as assists in arranging for repair or replacement of non-functional equipment. - Supply Maintenance: Responsible for maintaining sleep laboratory supplies by maintaining inventory of stock items and notifying staff of needed repair or replacement. Is responsible for maintaining adequate PSG supplies to perform high quality data collection.

The purpose of this job/position is to function as a member of the Rehabilitation Services patient care team by providing physical therapy services such as therapeutic exercise, gait training, patient/family education, and various other physical modalities to assist patients in improving strength, endurance, mobility, and flexibility and to decrease pain.  This position primarily evaluates and treats a sports & orthopaedic population.  The therapist will also assist in evaluating and treating patients in our overnight care unit (OCU), including immediate postop orthopedic patients, total joints, and postop oncology patients.  Therapists are expected to supervise therapy interns and to assist with other educational and research activities conducted by the department or the hospital and meet hospital standards regarding documentation and productivity. 

- Monitoring/Instrumentation: Polysomnographic Technologists are able to perform PSG, MSLT and MWT recordings on patients ensuring high recording quality with appropriate instrument adjustments and verifications according to laboratory standards. Highly proficient in testing equipment, data acquisition parameters and therapeutic modalities from information obtained from the electronic medical record and laboratory testing orders. Ability to evaluate the clinical presentation associated with sleep and arousal disorders in determining the appropriate protocol to meet patient’s special requirements and determine final testing parameters/procedures. Can perform all calibrations, equipment checks, montage adjustments, and ensure proper function of PSG equipment prior to testing. Documents all encounters accurately within EPIC and other systems according to departmental and OHSU standards. - Electrode Application: High level of proficiency related to electrode placement and application via laboratory standards; measures and accurately applies electrodes in a timely manner, according to the International 10-20 System or laboratory policy. Applies all sensors and monitoring equipment as outlined by AASM guidelines and laboratory policies and procedures. Performs impedance tests and corrects issues with electrode applications prior to starting each study. Able to prepare and start patient studies by a reasonable time according to departmental policies. - Clinical: Strong technical/clinical skills related to creating and modify PSG recording montages to optimize recognized indications, contraindications and potential side effects of treatment modalities. Can perform various types of adult and pediatric procedures for advanced monitoring including but not limited to: parasomnias, seizures, EtCO2, tcpCO2, CPAP, Bilevel, ASV and VAPs. Must possess the ability to monitor and change patients’ position or environment as needed to obtain required sleep/wake data. Strong clinical skills related to pharmacology and understanding the effects medications can present on the polysomnogram. Highly proficient in performing procedures within scope of practice and ordered by physician or nurse practitioner. - Artifact Recognition: Strong technical troubleshooting skills in determining erroneous versus true data collected; assess artifact from physiological signals; differentiate normal variants and artifact from epileptiform or seizure activity; assess oximetry recording for normal and abnormal oxyhemoglobin saturation and differentiate from artifact. Documents, eliminates and/or takes proper measures to monitor various patient and or environmental artifact; devise, document, and execute plan to troubleshoot. - Polysomnographic Record Scoring: Responsible to score at least one (1) of the acquired sleep studies during their shift. Accurately scores pediatric and adult studies during and after data collection, determining sleep/wake stages, as well as scoring clinical events (respiratory, cardiac, limb movements, arousals etc.) within laboratory inter- reliability standards of at least 80%. Accurately scores PSG records in a timely manner per laboratory policies and procedures and meets performance standards. Strong clinical skills with the ability to distinguish sleep disordered breathing as well as clinical recognition of age-specific EEG, EEG arousals and alpha- intrusion to customize the sleep scoring rules to each clinical scenario. Compiles scored data into a report for physician interpretation per laboratory standards. Polysomnographic Data Management includes managing data for all sleep studies, ensures proper transfer of PSG data to server and archive, and maintains patient tracking spreadsheet with the responsibility of no data loss. Responsible to assign priority scoring for PSG records per Laboratory standards. Provides supportive training and oversight for PSG Technician 1 and technician trainees. Able to perform other duties deemed appropriate by Program Administration, Sleep Clinic/Laboratory Mangers and Medical Directors. - Emergent Situations: Ability to differentiate between lethal and non-lethal ECG dysrhythmias. Clinical skills in assessing emergent situations and initiating emergency protocols based on clinical scenario. - Equipment Maintenance: Properly disinfect and sterilize appropriate sensors, probes, transducers and other equipment as outlined in laboratory policies and procedures. Ensure proper inventory of equipment needed to perform PSG. Contacts proper technical support personnel regarding non-functioning equipment as well as assists in arranging for repair or replacement of non-functional equipment. - Supply Maintenance: Responsible for maintaining sleep laboratory supplies by maintaining inventory of stock items and notifying staff of needed repair or replacement. Is responsible for maintaining adequate PSG supplies to perform high-quality data collection.

The purpose of this job/position is to function as a member of the Rehabilitation Services patient care team by providing physical therapy evaluation and treatment for our neonatal population. Treatment includes therapy services such as neonatal/infant massage and manual therapy, NDT, non-pharmacological pain management, family/caregiver education, and various other physical modalities to promote gross and fine motor development, improve breathing mechanics, and assist patients in improving strength, endurance, mobility and flexibility. The physical therapist in this position would be expected to serve clients in multiple areas of Doernbecher Children’s Hospital, including the Doernbecher Neonatal Intensive Care Unit (NICU), Pediatric ICU, Pediatric Medical/Surgical wards, and outpatient follow-up services.      Therapists evaluate each patient referred, establish treatment goals/objectives, develop a treatment plan and implement the plan. Therapists are expected to supervise therapy interns and students, assist with other educational research activities conducted by the department or the hospital and meet hospital standards regarding documentation and productivity.  

***This is a temporary 6 month position***   The purpose of this position is to provide adult and pediatric phlebotomy service to the inpatients served by the OHSU Hospital and Clinics and Doernbecher Children’s Hospital.  This person works closely with the Phlebotomy team and other inpatient departments to ensure immediate, courteous, and comprehensive responses to requests for service, or concerns about specimens and related matters.  This person maintains a professional and customer service oriented focus at all times.    This position will serve the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. Positions in the laboratory and environs may require working flexible schedules, including nights weekends and holidays; working at multiple laboratory or hospital sites; traveling between units and sites by stairs, elevator, tram, shuttle or other means; exposure to blood and body fluids, chemical hazards; working in a sometimes noisy and crowded environment;  wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in buildings.

The purpose of this job/position is to function as a member of the Rehabilitation Services patient care team by providing physical therapy services such as therapeutic exercise, gait training, manual therapy, patient/family education,  and various other physical modalities to assist patients in improving strength, endurance, mobility, and flexibility and to decrease pain.  This position evaluates and treats a diverse specialties population with a concentration in specialty care (complex medical).  Therapists are expected to supervise therapy interns and to assist with other educational and research activities conducted by the department or the hospital and meet hospital standards regarding documentation and productivity. 

***This is a 6 month Temporary position***   The purpose of this position is to provide adult and pediatric phlebotomy service to the inpatients served by the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. This person works closely with the Phlebotomy team and other inpatient departments to ensure immediate, courteous, and comprehensive responses to requests for service, or concerns about specimens and related matters. This person maintains a professional and customer service oriented focus at all times.    This position will serve the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. Positions in the laboratory and environs may require working flexible schedules, including nights weekends and holidays; working at multiple laboratory or hospital sites; traveling between units and sites by stairs, elevator, tram, shuttle or other means; exposure to blood and body fluids, chemical hazards; working in a sometimes noisy and crowded environment;  wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in buildings.

- Provide personal training service by developing exercise prescriptions and programs for members. Prescribe flexibility, cardiovascular, and strength training exercises to assist members in goal achievement. Maintain member information and tracking. Build a repeat clientele. - Greet members by name. Take heart rates and blood pressures as needed. Evaluate, correct, and instruct members on proper exercise techniques. Proactively provide appropriate direction to members performing dangerous or harmful exercises. Maintain a safe and clean environment for members. - Perform health appraisals using approved protocols. Provide facility orientations. - Respond to all emergencies

***New Hires Eligible for Hiring Bonus!***   The purpose of this position is to provide adult and pediatric phlebotomy service to the outpatients and inpatients served by the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. This person works closely with the Phlebotomy team and other outpatient and inpatient departments to ensure immediate, courteous, and comprehensive responses to requests for service, or concerns about specimens and related matters. This person maintains a professional and customer service oriented focus at all times. The employee in this position promotes OHSU's mission statement  by delivering high quality, cost effective, family-oriented service. All tasks and duties are performed with support and oversight by the Phlebotomy Management Team.    This position will serve the OHSU Hospital and Clinics and Doernbecher Children’s Hospital. Positions in the laboratory and environs may require working flexible schedules, including nights weekends and holidays; working at multiple laboratory or hospital sites; traveling between units and sites by stairs, elevator, tram, shuttle or other means; exposure to blood and body fluids, chemical hazards; working in a sometimes noisy and crowded environment; wearing gloves and other Personal Protective Equipment for long periods of time; experiencing occasional temperature control fluctuations in buildings.

- Clinical: - Provide outpatient services at CMH Orthopedics & Sports Medicine Clinic, located in Astoria, Oregon. - Clinic Schedule: Up to two (2) to four (4) clinic days per week; ten (10) hour clinic days.   - Call schedule: Call schedule: Up to ten (10) days of call per month. - OR Time: up to two (2) day could be dedicated to providing surgical first assist to the Orthopedic Surgeons in the CMH Surgical Department. - Administration: - Administrative and other duties may be assigned based on department needs and your areas of expertise and interest. - Four (4) hours of administrative time are allotted each week.

Laboratory Testing: extracts DNA/RNA from human tissues manually using various extraction methodologies or by using an automated DNA extractor; prepares PCR reactions including: preparation of buffers; setting up PCR reactions; and performs all PCR reactions in a manner that minimizes the chance of obtaining false positive results due to accidental contamination; resolves the desired PCR fragments using techniques including: gel electrophoresis, hybridization reactions, real-time PCR, sequencing or other advanced molecular techniques. Handles and stores samples in a manner which prevents degradation, contamination or mislabeling.  Performs all computer functions using Epic software.

*** New Hires are eligible for Hiring Bonus & Relocation Assistance! ***   INSTRUMENT PROCESSING: Performs testing in all sections of OHSU Community Oncology Laboratory with accuracy, speed and efficiency using Sysmex XT 4000, Sysmex 1000, Beckman Coulter AU480, Beckman Coulter Access, Abbott Piccolo Express, Microscope. Follows all written procedures, policies and guidelines.   SAMPLE PREPARATION: Prepares patient samples for testing. Determines acceptability of specimens and results.  Repeats specimen testing as necessary to insure accuracy. Reports results via computer and phone.   RESULT VALIDATION: Ensures all patient data, both internal and send out testing, is received and documented in the patient Electronic Medical Record (EMR). Recognizes Critical Value results and immediately responds by notifying the appropriate provider.   INSTRUMENT MAINTENANCE: Calibrates and performs routine maintenance on analytic analyzers. Uses problem solving skills to troubleshoot when indicated by patient or quality control results.   COMPUTER SKILLS: Performs required work using computer programs: EPIC, Word, Excel, Portal, E-chart and basic navigation of Community Hematology Oncology computer files.   QUALITY CONTROL: Performs all quality control (QC) and quality assurance (QA) tasks. This includes, but is not limited to: daily analyzer controls, instrument function checks, Proficiency Testing, documentation of QA issues involving both patients and/or instrument problems. Reports all QC and/or QA problems to the Laboratory Manager in a timely manner.   INVENTORY / SUPPLIES: Maintains adequate laboratory supplies by performing regular stock inventories and processing supply orders as needed. Maintains a clean environment within the laboratory.   OTHER RESPONSIBILITES: - Completes competency training and annual review of policies and procedure manuals in a timely manner.  Complies with Safety policies/processes and HIPAA regulations. - Attends and participates in staff meetings, site meetings, and training sessions.  Maintains and documents personal continuing education.  Keeps abreast of work unit issues and activities. - Assists with miscellaneous technical administrative functions to support daily laboratory activities.  When delegated, performs training of new employees and mentors less experienced employees. - Observes and reports changes in patient’s condition.  - Multitasks effectively, accesses appropriate staff resources when needed.  Willingly cross trains and/or participates in projects.  - Carries out job responsibilities ethically, professionally and with personal integrity; functions as a part of the team by exhibiting excellent communications, teamwork and customer service skills. - Demonstrates positive, respectful and honest verbal, written and listening skills in all interactions.  Willingly gives and accepts honest, constructive criticism, and communicates effectively with all our customers (patients, coworkers, providers, and caregivers, etc.). - Understands and complies with Code of Conduct, OHSU and departmental policies/procedures and other applicable procedures, rules and regulations. - Follows infection control policies, maintains knowledge of personal safety, patient safety, fire and electrical safety and disaster plan. - Other job duties as assigned.

OPERATIONS MANAGEMENT: - Manage day-to-day operation of the LIT Lab by acting with staff, technical coordinators and faculty to assure optimal workflow, customer service and high quality laboratory testing. - Review test results for accuracy and completeness. - Formulates policies and procedures to ensure consistent and reliable operations.  - Review policies and procedures with technical and medical director; work collaboratively with the technical director to update, revise or write new procedures in standard formats for distribution and implementation among section staff. - Oversees implementation of new equipment and tests. - Model excellent written and personal communication skills by listening, maintaining a positive and helpful attitude and ensures staff are trained in these skills.  Ensures staff is trained in standard operating procedures to ensure consistently optimal service in all situations.  Serves as a resource for other laboratory and hospital staff.  - Provide consultation to physicians or other medical staff on the interpretation of test results FINANCE RESOURCE MANAGEMENT: - Develops and monitors sections’ budgets including submitting budgets in expected format and time lines, while meeting financial expectations.  - Understands financial systems and uses them effectively.  - Monitors monthly variances using expected format and within time lines.  Meets or exceeds budgeted goals as determined in conjunction with the Pathology Administrative Department Director & Finance manager.  - Identifies, requests, and utilizes all resources (space, capital equipment, personnel) in a fiscally sound and organizationally efficient and effective manner by meeting capital budget submission deadlines and expectations, developing and maintaining staffing plans and appropriately utilizing and requesting space. HUMAN RESOURCE MANAGEMENT: - Designs and implements staffing plans which ensure coverage of work, meeting turnaround time goals, and high quality results on all shifts.  Selects employees who demonstrate understanding of organizational culture and job-specific duties and provides continuous feedback, encouragement, and coaching and addresses employee performance issues - Manages human resources according to hospital policies and procedures.  100% of employees participate in GROW reviews and mandatory education annually.  100% of employees have a current position description including performance standards, essential job functions, development plans, and competencies. - Manages human resources according to labor laws and collective bargaining - Completes all mandatory education requirements and activities within established timelines. - Provides for recruitment and retention of staff QUALITY AND REGULATORY MANAGEMENT - Prepares for inspections by all accrediting agencies. - Work with Technical Director, Medical Director and technical staff to ensure compliance with DNV, CMS, ASHI and other regulatory agency standards.  - Maintains personal professional certification and current knowledge of technological and management applications that apply to areas of responsibility. - Monitors quality indicators, reviews monthly quality control and reports, develops quality assessment and improvement initiatives. CHANGE MANAGEMENT: - Acts as a leader throughout change process.  Engages, encourages and supports employees and charts clear direction. - Encourages innovation and is realistic, direct and honest about challenges. - Participates as a leader, facilitator and/or member of management meetings, committees, management forums and other organization-wide meetings MARKET INITIATIVE: - Assures department is strategically positioned for the competitive market by determining new technologies to implement. - Participates in customer service initiatives, utilizes surveys, other customer input & internal department data for improvement initiatives & timely responses. - Collaborates with medical staff and external customers, to ensure new tests and procedures are developed in response to patient care needs. - Analyzes market forces and develop management strategies to optimize utilization of technological advances and the impacts of internal/external environments (healthcare, industry) - Markets the service internally, as well as promotes OHSU’s contribution to the community.

Performs data entry and sample processing for samples received for testing - Checks accuracy of specimens, requisitions, labels - Performs computer entry in EPIC, and Beaker systems - Accurately labels samples, requisitions, and appropriate specimen containers - Ensures that all samples are logged in to the lab and triaged in a timely manner - Centrifuges samples and transfers to appropriately labeled containers - Directs samples to technologists and testing areas.  Laboratory TestingDuties - Performs urine dipsticks and centrifuges urines for microscopy.  - Performs kit testing for example; strep A, urine hCG, Rapid HIV, C-Diff, Occult Blood, FFN. - Performs testing with accuracy, speed, and efficiency, using the IRIS instrument, ABL 835, Cephied, Verigene, Biofire, Stago instrumentation. - Follows written procedures and policies. - Other laboratory duties as needed Answers multi-line telephone and performs client services duties - Provides a pleasant and professional telephone manner as frontline representative of the laboratory - Assists needs of callers in all aspects of laboratory operations - Transfers or refers calls or confers with other areas of lab or hospital as needed - Follows up on all client questions and problems within the same working day - Records phone calls and resolution of problems according to lab procedures - Performs other client services duties such as: phoning results, generating and faxing reports, reporting results for interpretive tests, mailing reports, etc. - Does whatever is necessary to meet needs of customers Miscellaneous duties - Prioritizes work according to established procedures - Maintains inventory of supplies, orders, picks up, and stores supplies according to established procedures - Trains new employees, students, and other personnel in job duties - Attends staff meetings, provides input, and fully participates in planning and feedback in work group - Follows all safety procedures when carrying out duties - Performs duties as assigned by supervisor for special studies and projects - Performs requirements for Staff Members as outlined in Compliance Roles and Responsibilities in OHSU Hospitals and Clinics and understands and complies with the Code of Conduct, OHSU and departmental policies and procedures, and other applicable procedures, rules and regulations.