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Search Results Page 29 of 58

Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:24 PM)
We are seeking a Board Certified/Board Eligible Otolaryngology (ENT) physician to serve the efforts of OHSU and CMH in improving the health of all Oregonians.   This position will serve as an OHSU Clinical Associate providing clinical care within Columbia Memorial Hospital (CMH) located in Astoria, Oregon. OHSU Clinical Associates are fully embedded physician and advanced practice provider members of the OHSU Practice Plan (OPP) who deliver care at OHSU-affiliated settings and devote 100 percent of their time to patient care. The Otolaryngologist will provide clinical care and surgical care within Columbia Memorial Hospital in Astoria, Oregon. Will take fair share of call on nights, weekends, and holidays. 
FTE
1.00
Position Type
Regular Full-Time
Department
Office of Community Engagement & Support (OCES)
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2021-9787
Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:24 PM)
We are seeking an Orthopedic Surgery specialist to serve the efforts of OHSU and CMH in improving the health of all Oregonians. This position will serve as an OHSU Clinical Associate providing clinical care within the CMH-OHSU Health Clinic Orthopedics & Sports Medicine Clinic at Columbia Memorial Hospital (CMH) located in Astoria, Oregon. OHSU Clinical Associates are fully embedded physician and advanced practice provider members of the OHSU Practice Plan (OPP) who deliver care at OHSU-affiliated settings and devote 100 percent of their time to patient care.   Clinical: - Clinic Schedule: up to two (2) clinic days per week; eight (8) hour clinic days. - Call schedule: Up to ten (10) days of call per month.  - Designated OR Time: up to two (2) days per week will be dedicated to surgeries in the CMH Surgical Department. - Hospital Responsibilities: Inpatient Rounding on Orthopedic patients as needed. - Supervision and chart reviews for Orthopedic advance practice practitioners. Administration: - Administrative and other duties may be assigned based on department needs and your areas of expertise and interest. - Four (4) hours of administrative time are allotted each week.
FTE
1.00
Position Type
Regular Full-Time
Department
Office of Community Engagement & Support (OCES)
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2021-12692
Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:23 PM)
We are seeking a Board Certified Primary Care physician to serve the efforts of OHSU and CMH in improving the health of all Oregonians. This position will serve as an OHSU Clinical Associate providing clinical care within Columbia Memorial Hospital (CMH) located in Astoria, Oregon. OHSU Clinical Associates are fully embedded physicians and advanced practice provider members of the OHSU Practice Plan (OPP) who deliver care at OHSU-affiliated settings and devote 100 percent of their time to patient care.   - Provide outpatient services at CMH Clinic(s). - Administrative and other duties may be assigned based on department needs and your areas of expertise and interest.
FTE
1.00
Position Type
Regular Full-Time
Department
Office of Community Engagement and Support (OCES)
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2021-10067
Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:22 PM)
We are seeking an OB-GYN physician to serve the efforts of OHSU and CMH in improving the health of all Oregonians.   This position will serve as an OHSU Clinical Associate providing clinical care within the Women’s Center at Columbia Memorial Hospital (CMH) located in Astoria, Oregon.   OHSU Clinical Associates are fully embedded physician and advanced practice provider members of the OHSU Practice Plan (OPP) who deliver care at OHSU-affiliated settings and devote 100 percent of their time to patient care.
FTE
1.00
Position Type
Regular Full-Time
Department
SM.OPP Clinical
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2022-17802
Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:22 PM)
Clinical: - CMH Seaside Urgent Care Clinic - Number of clinics / schedule - Call schedule Administration: - Administrative and other duties may be assigned based on department needs and your areas of expertise and interest.
FTE
1.00
Position Type
Regular Full-Time
Department
The Office of Community Engagement & Support
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2022-20235
Job Locations US-OR-Portland | US-OR-Hillsboro
Posted Date 1 month ago(1/3/2023 1:21 PM)
Clinical Activities - Practice that emanates from the School of Nursing is expected to support the teaching and research missions of the School. - In the practice environment, teaching occurs concurrently with clinical activities. Specific duties include: - Provide supplementary coverage of labor and delivery call when the permanent faculty are ill, in retreat, traveling professionally, on vacation or on leave. - The primary expectation is the provision of clinical midwifery services to patients in the faculty practice. Education Activities - Clinical education and supervision of graduate nurse-midwifery student in the provision of the services to patients in faculty practices. - Midwifery students are with on call faculty 90% of the time. Service Activities - These activities could include faculty meetings, committee membership, professional activities and other responsibilities as assigned by the Program Director.
FTE
0.00
Position Type
Regular Part-Time
Department
School of Nursing
Position Category
Faculty/Provider
HR Mission
Academics
Requisition ID
2022-16627
Job Locations US-OR-Portland
Posted Date 1 month ago(1/3/2023 1:21 PM)
1. Clinical Activities: Practice that emanates from the School of Nursing is expected to support the teaching, practice and research missions of the School. In the practice environment, teaching occurs concurrently with clinical activities. Specific duties include: The primary expectation is the provision of clinical midwifery services to patients in the faculty practice in both the clinic and in the inpatient setting (L&D, MBU) and during both day and night shifts.   2. Scholarly Activities (research/writing, abstracts, grant supported work, presentations, etc.): Participates in scholarly activities based on faculty rank.   3. Education Activities: Clinical education and supervision of graduate nurse-midwifery students (and other students as approved by the practice manager) in the provision of the services to patients in faculty practices. Midwifery students are with on call faculty 90% of the time. Mentors and advises students.   4. Service Activities: These activities could include faculty meetings, committee membership, professional activities and other responsibilities as assigned by the Program or Academic Director. Participates in faculty governance; additional engagement based on rank.   5. Administrative Activities: As negotiated.   6. Other Activities: The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.
FTE
1.00
Position Type
Regular Full-Time
Department
School of Nursing - Portland Campus
Position Category
Faculty/Provider
HR Mission
Academics
Requisition ID
2022-19766
Job Locations US-OR-Portland | US-OR-Hillsboro
Posted Date 1 month ago(1/3/2023 1:20 PM)
Clinical Activities - Practice that emanates from the School of Nursing is expected to support the teaching and research missions of the School. - In the practice environment, teaching occurs concurrently with clinical activities. Specific duties include: - Provide supplementary coverage of labor and delivery call when the permanent faculty are ill, in retreat, traveling professionally, on vacation or on leave. - The primary expectation is the provision of clinical midwifery services to patients in the faculty practice during both day and night shifts. Education Activities - Clinical education and supervision of graduate nurse-midwifery student in the provision Service Activities - These activities could include faculty meetings, committee membership, professional activities and other responsibilities as assigned by the Program Director. Other Activities - The appointee shall provide services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.
FTE
0.00
Position Type
Regular Part-Time
Department
School of Nursing
Position Category
Faculty/Provider
Requisition ID
2021-10430
Job Locations US-OR-Ashland
Posted Date 1 month ago(1/3/2023 1:19 PM)
Clinical Activities (not related to teaching or research): Plans and supervises student clinical experiences or practice based on teaching assignment. Works with the team to create and implement street nursing clinical curriculum for undergraduate nursing students. - Precepts undergraduate students during experiential learning activities using the street classroom approach. - Monitors academic progress of students. - Partners with community members and organizations on population health educational and quality improvement initiatives for undergraduate students, staff at partnering agencies, and members of the unhoused community.   - Alongside students, assists community members in accessing telehealth care, and works with community partners in care coordination.  - Partners with the grant team and colleagues to implement grant activities and achieve grant goals. - Partners with Project Manager and community member and organizations to disseminate grant related research/scholarship. Other Activities: The appointee provides services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.
FTE
0.00
Position Type
Regular Part-Time
Department
School of Nursing - Ashland Campus
Position Category
Faculty/Provider
HR Mission
Academics
Requisition ID
2022-20146
Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:18 PM)
The OHSU Clinical Associate will function as a clinical cardiologist at Columbia Memorial Hospital in Astoria, Oregon.    Duties will include in- and out-patient activities, cardiac consult services, interpretation of echocardiograms, nuclear studies, stress tests, device and medication management as required to provide high-level clinical care to cardiac patients. Fair share of call coverage is expected. Will also participate in clinical or research activities at OHSU in conjunction with clinical need and research interests. Occasional travel to OHSU main campus or other outreach facilities may be required.
FTE
1.00
Position Type
Regular Full-Time
Department
Knight Cardiovascular Institute
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2022-17934
Job Locations US-OR-Ashland
Posted Date 1 month ago(1/3/2023 1:18 PM)
Clinical Activities (not related to teaching or research): Plans and supervises student clinical experiences or practice based on teaching assignment. Works with the team to create and implement street nursing clinical curriculum for undergraduate nursing students. - Precepts undergraduate students during experiential learning activities using the street classroom approach. - Monitors academic progress of students. - Partners with community members and organizations on population health educational and quality improvement initiatives for undergraduate students, staff at partnering agencies, and members of the unhoused community.   - Alongside students, assists community members in accessing telehealth care, and works with community partners in care coordination.  - Partners with the grant team and colleagues to implement grant activities and achieve grant goals. - Partners with Project Manager and community member and organizations to disseminate grant related research/scholarship. Other Activities: The appointee provides services as assigned by the supervisor in furtherance of the university’s missions and goals of teaching, research, patient care, outreach and public service.
FTE
0.00
Position Type
Regular Part-Time
Department
School of Nursing - Ashland Campus
Position Category
Faculty/Provider
HR Mission
Academics
Requisition ID
2022-19759
Job Locations US-OR-Astoria
Posted Date 1 month ago(1/3/2023 1:15 PM)
The appointee shall provide services as a General Urologist at Columbia Memorial Hospital in Astoria, OR. The ideal candidate will demonstrate the background, focus, and drive to excel, as well as the ability to provide excellent clinical care to patients at a community hospital.   The appointee is expected to provide an outstanding level of professional performance in quality of clinical care.  Professional performance is delivered in a manner that is compliant with the regulation and guidelines of all relevant regulating bodies (i.e. DNV, Centers for Medicare and Medicaid Services, OHSU IRB, NIH and all other state, federal, and institutional regulatory guidelines.)  The appointee treats all patients, research subjects, trainees and co-workers with dignity and respect.   OHSU is a teaching facility and while this candidate will not have direct responsibilities teaching medical students and residents in the clinical setting there may be opportunities to give lectures during the course of the year and participate in resident conferences. Opportunities for medical student, resident, or fellow education may be future possibilities. The appointee may maintain a program of scholarly research activity directed toward improved understanding for the causes, detection, and treatment of diseases. They may engage in public service through consultative activities with OHSU and non-University groups as approved by the Chair.    As the only academic medical center in the state of Oregon, OHSU provides a full spectrum of care to a large and diverse population. OHSU is home to numerous specialized research centers and institutes and offers excellent opportunities for multidisciplinary research, with a history of innovative and collaborative studies. There may be opportunities to collaborate with other department faculty on research projects that may be of interest, although such activities are not expected of Clinical Associates and are voluntary.   All assignments are made by the Chair in furtherance of the University’s missions and goals of teaching, research, patient care, outreach and public service.
FTE
1.00
Position Type
Regular Full-Time
Department
OHSU Urology
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2020-7369
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 6:02 PM)
- Clinical: - Provide expert and compassionate clinical care to the pediatric bleeding and clotting disorders patient population as well as to the general pediatric hematology population in the outpatient and inpatient setting at Doernbecher Children’s Hospital and associated outreach clinical sites. - Clinical practice will be collaboration with faculty and staff of the Hemophilia Center and the Division of PHO. - Scholarship - For the candidate pursuing a clinical research career path, conduct clinical research and/or educational research/curriculum development at OHSU. - For the candidate pursuing a basic or translational physician scientist career, conduct lab-based and/or translational research at OHSU. - Fund these opportunities as necessary through grants and contracts. - The expectation will be for the physician scientist to seek further grant funding through NIH mechanisms and other relevant sources - Teaching: - Participate in the education of students, trainees, colleagues, and staff in conjunction with clinical and research efforts. - Administrative: - Assume responsibilities as assigned by the Director of the Hemophilia Center as well as the Division Head of PHO. - Serve on committees and councils of OHSU. - Serve in professional societies with the knowledge of the Division Head of PHO and Director of the Hemophilia Center
FTE
1.00
Position Type
Regular Full-Time
Department
Institute of Development and Disability and the Department of Pediatrics
Position Category
Faculty/Provider
HR Mission
School of Medicine
Requisition ID
2022-16320
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 2:11 PM)
- Chair support: Provide day to day administrative oversight in support of the Department Chair, including managing calendars, scheduling meetings, prioritizing activities. - Coordinate guest lectures, teaching conferences, and special events, including arranging travel, lodging, catering, meals, facilities, and technology needs. Prepare, coordinate, and communicate itineraries. - Coordinate recruitment interviews for faculty recruits: Prepare interview/meeting schedules, coordinate meeting rooms and technology, arrange for meetings with non-department personnel, plan luncheons and dinners. - Department Administrator Support: Assist with day to day oversight in support of Department Serve as the IT Contact for the Department, primary time keeper for clinical and administrative support staff, and for all faculty  
FTE
1.00
Position Type
Regular Full-Time
Department
Dotter Department of Interventional Radiology
Position Category
Administrative/Office Support
HR Mission
School of Medicine
Requisition ID
2022-21353
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 2:02 PM)
Medical Laboratory Science Bench Duties - Perform routine lab testing; accurately record results and interpretations by computer entry and/or legibly in writing. - Use lab instruments, supplies and equipment responsibly and according to lab and manufacturer's guidelines and Transfusion Service procedures. - Perform complex serologic testing to resolve problems encountered in routine testing, accurately record results and interpretations. - Obtain consult to resolve issues. - Recognize incorrect or unusual blood product orders and take steps to modify the order after consult with patient physician or Transfusion Service medical staff or resident. - Maintain and manage an adequate inventory of perishable blood products and ensure that excessive wastage does not occur. - Choose appropriate blood products for patients based on urgency of need, available inventory, lab results, and therapeutic requirements. - Prepare blood components; document preparation, and label correctly. - Sign in blood products received from Red Cross with appropriate documentation. Issue and receive blood products to and from patient care areas. - Document transactions involving blood products correctly and legibly, i.e., receive/issue documentation; verbal orders; and orders placed with Red Cross, etc. - Follow established policies and procedures, but also have knowledge and authority to modify in special situations; bring these to the attention of the Technical Coordinator, Manager, or Medical Director. Seek guidance from or notify the Technical Coordinator, Manager, Medical Director, or Resident, when appropriate. - Train new personnel and mentor personnel in Transfusion Service procedures and policies while promoting excellent customer service, communication and teamwork. - Guide, instruct, and evaluate Medical Technician and Medical Laboratory Scientist students. - Ensure department specific turn-around times are met for tests, products and services.   Quality Control Monitoring, Maintenance and Review - Perform Quality control, periodic maintenance and Proficiency Testing as assigned. - Perform and document maintenance of analyzers, blood storage and other equipment. - Troubleshoot equipment and interact with vendors, as needed. - Participate in departmental Quality Monitoring/Improvement processes. Recognize and document variations, errors, and accidents.  - Document proper temperature of blood products in transit from hospital to hospital, and internally at OHSU. - Inspect blood products for appropriate appearance. Organize, check for accuracy, and report blood product usage statistics as assigned. - Maintain inventory of supplies and ordering; alert Technical Coordinator or Manager when supplies are low in a timely manner. - Accurately bill blood products and testing, and record audit trail of product use in compliance with regulatory and accrediting requirements. Departmental Personnel Duties - Adhere to Pathology Infection Control Policy. - Maintain safety and cleanliness of lab space and instruments. Follow established infection control policies, fire safety, and precautions for blood born pathogens. - Communicate effectively in a professional manner with co-workers, other hospital medical and nursing staff, and Red Cross Blood Center staff. - Promote excellent teamwork and customer service for all hospital personnel. Answer telephone queries correctly, courteously, and promptly; refer questions when appropriate. - Maintain a professional demeanor with customers and fellow staff. - Recognize opportunities to improve services and actively participate in suggesting, planning, and monitoring solutions. - Adhere to attendance policy - Attend and participate in staff meetings. - Participate in training programs. - In addition to scheduled working hours, this position may require the employee to work weekends, after hours and holidays. - Monitor fellow employee performance. Provide Manager with peer review feedback, if requested, for annual performance review. - Complete other duties and special projects assigned by the Technical Coordinator, Manager, or Medical Director. - Carry out job responsibilities in an ethical, responsible, honest, effective, and professional manner.
FTE
1.00
Position Type
Regular Full-Time
Department
HC Core Laboratory
Position Category
Laboratory
HR Mission
Healthcare
Requisition ID
2022-21359
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 2:01 PM)
Medical Laboratory Science Bench Duties - Perform routine lab testing; accurately record results and interpretations by computer entry and/or legibly in writing. - Use lab instruments, supplies and equipment responsibly and according to lab and manufacturer's guidelines and Transfusion Service procedures. - Perform complex serologic testing to resolve problems encountered in routine testing, accurately record results and interpretations. - Obtain consult to resolve issues. - Recognize incorrect or unusual blood product orders and take steps to modify the order after consult with patient physician or Transfusion Service medical staff or resident. - Maintain and manage an adequate inventory of perishable blood products and ensure that excessive wastage does not occur. - Choose appropriate blood products for patients based on urgency of need, available inventory, lab results, and therapeutic requirements. - Prepare blood components; document preparation, and label correctly. - Sign in blood products received from Red Cross with appropriate documentation. Issue and receive blood products to and from patient care areas. - Document transactions involving blood products correctly and legibly, i.e., receive/issue documentation; verbal orders; and orders placed with Red Cross, etc. - Follow established policies and procedures, but also have knowledge and authority to modify in special situations; bring these to the attention of the Technical Coordinator, Manager, or Medical Director. Seek guidance from or notify the Technical Coordinator, Manager, Medical Director, or Resident, when appropriate. - Train new personnel and mentor personnel in Transfusion Service procedures and policies while promoting excellent customer service, communication and teamwork. - Guide, instruct, and evaluate Medical Technician and Medical Laboratory Scientist students. - Ensure department specific turn-around times are met for tests, products and services.  
FTE
1.00
Position Type
Regular Full-Time
Department
HC Core Laboratory
Position Category
Laboratory
HR Mission
Healthcare
Requisition ID
2022-21358
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 1:59 PM)
- Customer Service: Provide high-quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU healthcare providers and staff) that meets or exceeds the service standards of the healthcare industry.  This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information or requests promptly to the appropriate providers or their designees. Receive patients arriving for appointments. - Point of Service Operations: Greet patients and confirm that an appointment has been kept.  Inspect insurance cards and/or authorization notices.  Identify and collect deductible payments, co-payments, and deposits on services; provide receipts and complete necessary accounting procedures.  Verify and update the common data set online.  Explain and satisfy any necessary patient signature requirements.  Prepare charts for patient appointments, as desired by each physician. Schedule new and return patient appointments, including residents and faculty, ancillaries, and surgeries; prepare patient appointment list. - Arrange Care: Schedule new patient appointments online, and manually if necessary.  Obtain prior medical records and studies if appropriate.  Create a medical record if needed.  Arrange stretchers, wheelchairs, and interpreters when necessary, and accommodate other special needs whenever possible.  Mail information packets.  Provide personal reminders to patients about upcoming appointments.  Obtain and prepare OHSU medical records before scheduled appointments. Primary contact staff member for sending and faxing medical records when indicated. Managed Care Coordination.  Verify or facilitate up-to-date registration information on all new and return patients. - Integrated Care.  Arrange and order associated clinical, diagnostic, or laboratory services; obtain authorizations when necessary.  Direct patients to appropriate providers for other health care issues.  Complete and route direct referrals to other clinical services.  Contact primary care physicians or their designees to obtain authorizations for urgent care.  Schedule return appointments online, and manually if necessary; initiate authorization requests for subsequent care. - Perform cash handling and billing duties in a timely and thorough manner.  Duties include: educating patients on related billing issues as appropriate; collecting co-payments and past due balances when indicated; providing patients with appropriate receipts per CEI procedures; performing end-of-day duties following CEI protocol and guidelines (batching out cash/checks/credit card, checking encounters for missing information, and giving appropriate documentation to designated area for posting); reconciling cash receipts per CEI policy and maintaining front office cash drawer as appropriate.
FTE
1.00
Position Type
Regular Full-Time
Department
Casey Eye Institute, Department of Ophthalmology
Position Category
Hospital/Clinic Support
HR Mission
School of Medicine
Requisition ID
2022-18618
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 1:28 PM)
Hiring Bonus and Relocation Package Available   Strategic Planning •   Assists in development of the department strategic plan that reflects the division strategic plan and nursing’s vision. •   Participates in formulating objectives, goals and specific strategies related to initiatives. •   Assists in developing short and long-term goals that identify the target conditions. •   Assists in coordinating the implementation of interventions to meet department-level goals.  •   Assists with communicating implementing and evaluating the unit strategic plan.   Operational Leadership •   Ascribes to systems theory with an understanding that how parts of a system relate to the overall system.  •   Maintains knowledge of current nursing practice and the roles and functions of care team members (i.e. charge nurse, code team, RRT) •   Evaluates staff’s competency and intervenes to optimize performance and ensure safe, quality, effective and efficient patient care.   •   Promotes and practices patient/family advocacy. •   Maintains visibility and open communication with the staff and department leadership.  •   Communicates plans and decisions to department staff and other stakeholders. •   Asserts view in a non-judgmental manner. •   Recognizes one’s own method of decision-making and the role of beliefs, values and inferences. •   Promotes patient-centered decisions and outcomes.  •   Actively participates in shared-governance structures and promotes decisions made within the governance structure. •   Evaluates staffing, scheduling and patient care assignments to assure they are based on role and clinical practice expertise.   •   Celebrates successes and accomplishments.    Financial Management  •   Monitors department finances according to performance targets.  •   Reports areas for improvement and implements corrective course as indicated.  •   Assures the use of staffing tools and guidelines to manage productivity. •   Monitors use of premium pay. •   Educate team members on financial implications of patient care decisions.   Human Resources •   Uses evidence-based leadership to promote desired behaviors  •   Develops a high-functioning workforce in collaboration with the department leadership •   Recognizes and rewards exemplary professional practice •   Coaches staff in an ongoing and progressive manner •   Monitors and evaluates the application of practice standards •   Collaborates with department leadership to facilitate behaviors that impact safety, quality, patient satisfaction, and employee satisfaction.  •   Resolves and manages conflict to promote optimal outcomes.  •   Maintains professional boundaries.  •   Participates in recruiting & retaining highly qualified staff.  •   Participates in succession planning initiatives.    Performance Improvement  •   Participates in the development of the department quality plan.  •   Utilizes department data to identify areas for improvement based on assessment and current states.  •   Monitors and uses data to determine patient care quality improvement objectives. •   Engages staff in department initiatives.  •   Disseminates the impact/benefits of organizational, nursing, and department initiatives.  •   Identifies areas of risk and makes suggestions for reducing risk and improving outcomes.  •   Investigates concerns and errors to understand occurrences of errors or adverse events. •   Communicates learning locally and through the system to disseminate best-practices. •   Supports workflow processes that reduce error potential.    Professionalism •   Evaluates practice in relation to the PPM and existing evidence. •   Sets expectations for clinical staff to exercise autonomy and decision-making authority consistent with scope of practice and performance description.  •   Advances practice excellence by communicating a clear and consistent message about the expectations for role and standards -based professional practice. •   Engages in informal and formal processes of giving and seeking feedback regarding role performance from individuals, professional colleagues, representatives, administrators, and others. 
FTE
1.00
Position Type
Regular Full-Time
Department
Procedural Care Unit & Recovery Float Pool
Position Category
Nursing-Leadership
HR Mission
Healthcare
Requisition ID
2022-21323
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 1:14 PM)
Managed Care Coordination and Patient referrals: - Process all referral work queues for the scheduling of consultations, procedures while assessing the patient’s needs based on diagnosis, insurance coverage and medical records. - Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, and coworkers, referring physician offices, OHSU Health Plan Office, patients, and insurance companies on authorization requirements per diagnosis and service. - Works closely with managed care team to coordinate authorization for all consultations, procedures, office visits, and care arrangements by scheduling appointments and contacting other ancillary and clinical services as needed. - Applies problem solving and negotiating skills in resolving patient concerns and managed care related problems. - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. - Make updates via Epic when necessary. - Accurately create new medical records for a new OHSU patient if they are not currently in Epic. Create an Epic referral for processing as well as to document insurance information per standard work expectations. Document any subsequent interactions with insurance company or others involved in the process of processing new patient referral. - Clearly and thoroughly document any and all actions taken on a referral based situation following all OHSU Ambulatory standard work  protocols - Based on financial status of patient and if they are insured, determine if they are eligible to have an appointment scheduled or if they first need to go through financial screening. Customer Service and Scheduling - Greets patients and confirms appointments. Inspects insurance cards and/or authorization notices. Identifies and collects deductible payments, co-payments, and deposits on services; provides receipts and completes necessary accounting procedures including reconciliation and deposit of funds. Explains and satisfies any necessary patient signature requirements. Validates parking. - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. - This duty includes prompt and professional communication efforts, face -to-face customer contact skills, crisis management, facility with available information, technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. - Schedules new patient appointments on line, and manually if necessary. Obtains prior medical records and studies if appropriate. - Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. Mails information packets. Provides personal reminders to patients about upcoming appointments. Obtains and prepares OHSU medical records before scheduled appointments. Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. Delivers such information or requests promptly to the appropriate providers or their designees. - Receive incoming phone calls via the Automated Call Distributor (ACD). - Creates and sends new patient packets for scheduled appointments - Escalate all concerns or complaints to manager or supervisor, utilizing established chain of command - Demonstrate courteous and professional behavior when dealing with patients/staff at all times - Monitor daily outlook inbox’s if you’re assigned as a daily task; Monitor personal outlook email communications daily; Monitor personal Epic Inbasket daily - Uses the wait list to ensure provider appointment slots are full daily for consultations, office visits and procedures - Consistently answer telephones in a timely manner and within defined standards - Triage phone calls and transfer to appropriate practice using the defined standards - Proactively perform outbound call work: this includes but not limited to calling patients to inform them a referral has been received in our system. Process & schedule using departmental resources & tools while following standard work. Calling patients to explain insurance authorization complications for scheduled appointments - Manages a positive patient expeience at all times - This position is a key contributor to patient satisfaction initiatives with the OHSU Ambulatory clinics. This position has a direct effect on patient experience metrics re: access and appointment scheduling. - Resolve patient inquiries or escalate to higher levels for solution - Escalate all complaints to manager or supervisor, utilizing established chain of command - Demonstrate courteous and professional behavior when dealing with patients/staff at all times - Manages a positive patient experience at all times Compliance and Other: - All responsibilities are to be carried out in an ethical and professional manner. This position/employee should report potential compliance problems using the reporting processes as outlined in the Code of Conduct manual.  This position/employee should be a model of ethical and appropriate behavior for other departmental personnel and should exhibit professional standards, comply with OHSU policy and procedures and maintain personal integrity at all times.   - Participation in compliance and procedural training programs is expected.  It is expected that this position/employee comply with the Code of Conduct, OHSU and departmental policies & procedures, applicable rules, regulations, etc. - It is expected that OHSU computer systems (such as Outlook and the Internet) will be used only for departmentally approved functions.  No personal use of OHSU computer systems during paid work hours is acceptable. - The position is also involved in recognizing and reporting access barriers to their immediate supervisor. - Other duties as assigned Customer Service: - At all times must exemplify high quality customer service to both external customers as well as internal customers that meets or exceeds the service standards as set by OHSU. - This duty includes prompt and professional communication efforts, high-level conflict resolution, flexible coverage of internal service needs, continuous application of process improvement methods and skills, crisis management, & developing a standard complaint process for process improvement.
FTE
1.00
Position Type
Regular Full-Time
Department
Comprehensive Pain Center
Position Category
Administrative/Office Support
HR Mission
Healthcare
Requisition ID
2022-21352
Job Locations US-OR-Portland
Posted Date 1 month ago(12/30/2022 12:43 PM)
This is an In-person Position NOT available for remote work.   Customer Care: - Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. - Demonstrates knowledge of all department, locations, units, and buildings on OHSU campus. - Promptly greet all patient and visitors in a warm professional manner whether face to face or over the phone. This includes providing directions and screening all patients and visitors. - Determine customer needs proactively and direct inquires to appropriate resources. - Provide crisis management and conflict resolution as issues arise whether internal or external. Arrange Care: - Functions as a liaison for families during complicated cases by working with the clinical team, social worker, and case managers. - Arranges any and all accommodations needed to provide the best experience to all our customers. This includes mobility equipment (wheelchairs, stretchers, Etc.), interpreter services, and identifies support services for individuals with disabilities, when necessary, in compliance with State regulations. - Mails information packets. Enrollment & Financial Services: - Maintains current information on managed care insurance plans and serves as a liaison and information resource for patients, referring physician offices, and other OHSU staff. This includes but not limited to: Providing patient education regarding OHSU financial assistance, insurance coordination of benefits, and other facility or regulatory documents. - Maintain knowledge pertaining to insurance issues which include but are not limited to motor vehicle, Worker’s Compensation, personal injuries, Medicare, OHP/Washington Welfare/Medicaid, and exposures. - Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. - Obtains benefit information including deductible or co-pays, co-insurance, stop loss or out of pocket status, and correct billing address. Collects cost-shares at time of service. - Complete insurance verification on each patient’s insurance 100% of the time. - Gathers, adds, updates, and/or verifies detailed demographic information and completed/signed forms required for services. These functions are performed at stationary computer terminalor or at patient’s bedside using a mobile computer terminal, occasionally over the phone. - Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient face to face or over the phone and updates REALD Smart Form as required by law. - Follows Oregon Administrative Rules (OAR’s) regarding workers’ compensation in operation of OHSU and industry workman’s compensation procedures. Also initiates and completes claims for worker’s compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts by collecting detailed information of trauma admissions (motor vehicle accident, personal injury, and/or worker’s compensation) to determine accident-related liability. Authorization & Registration Services: - Validates appropriate admitting locations by procedure and admitting provider to ensure appropriate patient placement. - Accurately complete Inter-Hospital Transfers and same-day admissions and obtain prior medical records as needed. - Activates direct admissions based on notification from unit at time of patient’s arrival. - Ensures all required forms are completed for services and confirmation of payment sources. Training: - Successfully complete the required PAS Specialist and PAS Revenue Cycle Specialist initial training and core competency assessment during the initial probationary period. Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment. - Gives instruction to other PAS Revenue Cycle Specialist personnel pertaining to PAS Revenue Cycle Specialist processes and procedures as well as performance. Provides on the job training, orientation, guidance and coaching for new PAS Revenue Cycle Specialist personnel in the service area as assigned. May be required to provide informational assessment of other PAS Revenue Cycle Specialist workers’ performance to the PAS Coordinator/Supervisor and/or the employment supervisor - Required to maintain Patient Access Services Individual Performance Standards. Daily Office Tasks: - Troubleshoots equipment problems and initiates repairs requests once reviewed with leadership. - Ensures Patient Access Services Department Coordinator is aware of low forms/supply levels. - Provide coverage in other admitting areas and the Emergency Department when needed. - Follow and complete daily task list as assigned by management.
FTE
1.00
Position Type
Regular Full-Time
Department
Patient Access Services
Position Category
Hospital/Clinic Support
Requisition ID
2022-20899