Hiring Bonus and Relocation Package Available
DCH inter-operative staff work as integral part of an interdisciplinary care team to provide individualized family centered care for the pediatric and adult congenital patients in the perioperative setting. We provide care for ambulatory, inpatient, and urgent/emergent surgeries. The RN is responsible for assessing and providing direct patient care in both the circulating and scrub roles.
The RN provides care consistent with ANA standards, OSBN nurse practice act laws, AORN recommendations, and current evidence based practices. Nurses are responsible for participating in continuous improvements in our unit to increase the value of care we provide our patients. In the shared governance system, the RN is also responsible for helping grow the nursing profession and guiding the future direction of the unit. RN’s are required to take fair share of call in the unit which is guided by the unit’s shared governance system.
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
Up to $12,000 Hiring Bonus. Up to $8000 in Relocation also Available. Night Differential Pay! Free parking at night!
Come be a part of our world-class healthcare team at OHSU!
If you would like to learn more, please reach out to the hiring manager, Rachel Rose, at rosera@ohsu.edu. She is very personable and would love to talk with you!
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.
Up to $12,000 Hiring Bonus. Up to $8000 in Relocation also Available. Night Differential Pay! Free parking at night!
Join us! Our 17-bed ICU has immediate access to 24-hour CT and MRI services, OR and interventional radiology suites to enable rapid access to care. Our typical cases include complex neurosurgery, ischemic stroke, intracranial hemorrhage, neuromuscular disorders and epilepsy (among others). Night differentials, free parking, and the opportunity to be a part of the expansive specialty that is Neuroscience!
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.
Hiring Bonus and Relocation Package Available
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork.
Hiring Bonus and Relocation Package Available
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
The PED is responsible for assessing patient needs, planning and coordinating interventions and consultations. Procedures and treatments provided in the PED include but are not limited to: placing venous access, portacath access, drawing bloodwork, medication, fluid and blood administration, radiography, extremity splinting and reduction, laceration repair, moderate and deep sedation, ultrasonography, intubation, cardioversion, pediatric sexual assault and abuse exams, and cardiopulmonary resuscitation. Patient population and diagnoses vary from minor to critical care and include: abdominal pain, extremity injuries and trauma, possible VP Shunt failure, overdose, seizure, dehydration, heart failure, respiratory distress, acute stroke, acute depression/psychological emergencies, neutropenic fever, sepsis, and other complex medical histories. The PED Team works determine if the patient requires admission or discharge with resources and referrals. The nurse-to-patient ratio is 1:1 or 1:5 based on the patients dynamic stability and acuity.
Up to $12,000 Hiring Bonus. Up to $8000 in Relocation also Available. Night Differential Pay! Free parking at night!
One of only two Level-1 Trauma Centers in Oregon: penetrating traumas, liver transplants and traumatic brain injuries, to name a few. With our reputation for teamwork and collaboration, we got this. Night differentials, free parking and amazing views of the lights of Portland from our campus. What are you waiting for?
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.
The Senior Research Assistant (SRA) at Oregon Health & Science University is responsible for designing and performing experimental protocols that generate publication quality data.
Duties Include:
- Conducting and analyzing scientific research and preparation of written reports.
- Maintenance of lab equipment and facilities, training of staff and interns regarding protocols and procedures.
- Training new staff and interns on protocols and procedures.
This position offers future opportunities for scientific collaboration, primary research, and manuscript authorship.
Administrative and Management
- Acts as a University executive through participation in University-level committees overseeing policy, emergency preparedness, information security and privacy, safety, threat assessment, etc. Acts as Chair of University Threat Assessment Team (TAT).
- Ensures compliance with Federal, State and local laws, University rules and relevant statutory and regulatory requirements (e.g., DPSST, Joint Commission, Clery Act, etc.).
- Monitors changes in laws, court decisions, regulations and technology that may affect departmental operations; implements policy, procedural or operational changes as required.
- Plans, implements, and reviews departmental short and long-range goals, strategic plans and vision.
- Ensures the development and maintenance of systems, records and legal documents that provide for the proper evaluation, control and documentation of department operations.
- Attends meetings to receive and provide information as appropriate; researches information/data and prepares reports as requested by campus leaders.
- Demonstrates continuous effort to improve operations, decrease turnaround time, streamline work processes and work cooperatively and jointly to provide quality seamless customer service.
- Establish cooperative working relationships with other campus units and departments.
- Attends conferences and seminars to keep abreast of developments in relevant fields of responsibility.
- Ensure the safety and security of the OHSU community, including staff, students, patients, visitors, and other affiliates.
- Prioritizes and allocates available resources by evaluating existing service delivery and making/implementing necessary improvements to better serve our community.
Law Enforcement
- Ensures the safety, security and service to the OHSU community, including staff, students, patients, visitors and other affiliates and their civil rights.
- Ensures the protection of life and property, prevention and reduction of crime, apprehension of criminals, general enforcement of laws and ordinances and maintains order on University property.
- Ensures effective police training programs to meet state requirements.
- Coordinates activities with other local jurisdictions, State and Federal agencies in the apprehension of criminals and implementation of task forces and other related crime prevention and law enforcement activities.
- Participates with Human Resources in various personnel matters, including investigating complaints and in conducting internal investigations when appropriate.
- Monitor and manage threats specific to our campus, to include from those focused on reproductive rights, animal activism and biological agents.
Community Service/Relations
- Ensures access to OHSU for staff, students, patients, visitors and other affiliates.
- Ensure timely and effective response to serious incidents.
- Communicates effectively with customers, clients and the public in face-to- face, one-on-one settings, in group settings, using a telephone and when making public presentations. Communicates effectively in e-mail and written communications.
- Responsible for designing and maintaining a system for:
- Capturing immediate feedback on instances in which officers deploy force;
- Evaluating any potential changes in policy or approach that can lessen force deployed in future incidents; and 3) providing feedback/lessons learned to all Department members.
- Oversee and coordinate security efforts across the company, including transportation, information technology, human resources, communications, facilities management and other groups.
- Meets with various groups and individuals to explain the activities and functions of the Department and to establish favorable public relations.
- In coordination with the OHSU Department of Strategic Communications, assures local news media have available information pertaining to public safety and police activities in accordance with public disclosure laws.
- Ensures professional interactions with internal and external customers to resolve questions or issues related to public safety.
- Ensures professional relations with governmental and regulatory agencies and the community.
- As authorized by the Administration, advocate for OHSU’s needs to governmental representatives to include legislators and other elected or appointed officials.
Ensure compliance with relevant statutory and regulatory requirements (e.g., DPSST, Joint Commission, Clery Act, etc.)
Manage and oversee maintenance and stock of firearms, equipment, and supplies.
Other duties as assigned.
The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU’s missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
- Performs receiving, stocking, data entry, picking, delivery, and functions as necessary to ensure required daily tasks are completed on time, and sufficiently, to meet the customer’s needs for medical supplies and linen. Performs requirements of, and maintains compliance with, organizational guidelines and policies.
- Stocks and empties Scrub Avail dispensers, and empties chute rooms as necessary to ensure an accurate and adequate supply of scrubs and linen are available to meet customer needs.
- Performs preventive maintenance functions of the Pyxis/ParEx supply machines/areas as necessary to ensure accurate restocking and patient charging.
- Maintains a clean, safe, and efficient working environment; Shelves: ensures shelves are properly erected, clean, neat, properly stocked, and marked with product information. Housekeeping: ensures the warehouse is clean, packaging removed, and non-stock products are neatly arranged. Facilities: ensures facility deficiencies are reported. Equipment: provides proper care and regular services to equipment, logs, and reports deficiencies.
- Performs other duties as assigned.
- Maintains knowledge of, adheres to, and knows the locations for, departmental policy, procedure, safety, and MSDS manuals.
- When tasked, drives organizational vehicles in a safe and efficient manner, assists Logistics Fleet and Warehouse supervisors with the maintenance and refueling, maintains driver's log, and fills out vehicle inspection reports as necessary. Have and maintain a valid driver's license. Maintain special equipment as assigned i.e. tire chains, inclement weather accessories, tire jacks, etc. Performs emergency roadside service to vehicles such as changing a flat tire.
The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU’s missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customer service. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
- Performs receiving, stocking, data entry, picking, delivery, and functions as necessary to ensure required daily tasks are completed on time, and sufficiently, to meet the customer’s needs for medical supplies and linen. Performs requirements of, and maintains compliance with, organizational guidelines and policies.
- Stocks and empties Scrub Avail dispensers, and empties chute rooms as necessary to ensure an accurate and adequate supply of scrubs and linen are available to meet customer needs.
- Performs preventive maintenance functions of the Pyxis/ParEx supply machines/areas as necessary to ensure accurate restocking and patient charging.
- Maintains a clean, safe, and efficient working environment; Shelves: ensures shelves are properly erected, clean, neat, properly stocked, and marked with product information. Housekeeping: ensures the warehouse is clean, packaging removed, and non-stock products are neatly arranged. Facilities: ensures facility deficiencies are reported. Equipment: provides proper care and regular services to equipment, logs, and reports deficiencies.
- Performs other duties as assigned.
- Maintains knowledge of, adheres to, and knows the locations for, departmental policy, procedure, safety, and MSDS manuals.
- When tasked, drives organizational vehicles in a safe and efficient manner, assists Logistics Fleet and Warehouse supervisors with the maintenance and refueling, maintains driver's log, and fills out vehicle inspection reports as necessary. Have and maintain a valid driver's license. Maintain special equipment as assigned i.e. tire chains, inclement weather accessories, tire jacks, etc. Performs emergency roadside service to vehicles such as changing a flat tire.
- Interprets and evaluates physician's orders and prescriptions for accuracy, completeness and appropriateness. Recognizes therapeutic problems, including drug interactions, contraindications, improper dosing and precautions of therapy and toxicities. Consults with practitioner when questions or problems are identified.
- Monitors therapeutic response and adverse effects of drug therapy. Consults with practitioner when question or problems are identified. Appropriately reports all adverse drug reactions, drug defects, and medication errors. Counsels and trains patients regarding appropriate use of their medications, (i.e., purpose, actions, dosage, side effects, storage, precautions, etc.).
- Prepares, labels and controls all medications for patient use. This includes assuring proper drug storage in all areas where medications are dispensed, or stored. Maintains appropriate records as required by law and hospital policy.
- Counsels and trains patients in the appropriate use of their medications (i.e., purpose, actions, dosage, side effects, storage, precautions etc.).
Hiring Bonus and Relocation Package Available
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
Department Specific Working Conditions:
- Exposure to and isolatable conditions for which staff is provided education and protective equipment to minimize
- Physical location is Physician Pavilion, Suite 140
- Occasional long hours and weekend work to facilitate Diabetes Education at HSDHC, Doernbecher Children’s Hospital, or in the community.
- The position does not maintain a private office; workspace is shared with other DCES.
Hiring Bonus and Relocation Package Available
The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.
As a Dental Assistant, under the supervision of a licensed dentist, you will provide chair side assistance to dentists, dental or graduate students, interns, and residents, dental hygienists, or dental technicians. You may also perform clinical support duties such as patient appointment status updates and maintaining patient records.
Job duties will include a variety of functions including:
- Chair side dental support for dentists, dental students, or dental hygienists.
- Educational support for dental students in techniques of four handed dentistry and use of chair side dental assistant.
- Some clinical support and administrative functions including EHR entries, patient appointment duties, and supply order coordination
Key Responsibilities & Performance Standards
1.Every Knight Cancer employee is expected to embody our guiding principles:
- We act BOLDLY—Breakthroughs require pushing the boundaries of science, exploring new frontiers, and thinking differently
- We SUPPORT each other—Respect leads to trust, which leads to excellence
- We work as a CONNECTED team — We must leverage our collective brain power to conquer cancer because no one individual can do it alone
2.Duties will include molecular and cellular biology assays, flow cytometry, mammalian cell culture, biochemistry assays, utilization of in-vivo models and associated techniques, cell isolation and DNA/RNA purification from bacterial cultures, mammalian cell cultures, in-vivo models and patient samples.
3.Collect, record, organize and verify the accuracy of data; keep detailed and accurate laboratory records; tabulate data, perform calculations, prepare charts, graphs and reports. May use software applications to assemble, manipulate, format and/or perform statistical analysis of data. May assist with preparation of figures, tables and reports for publications and grants. Perform preliminary interpretation of results to determine whether they are consistent with experimental goals.
4.Operate a variety of instruments and scientific equipment, including quality control and maintenance. May order chemicals, reagents, and other laboratory supplies or prepare chemical solutions.
5.Read literature applicable to research areas as required and actively participate in laboratory meetings and planning sessions. May be asked to present data to group in a seminar format, and/or at scientific meetings.
Managed Care Coordination:
- Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, and coworkers, referring physician offices, OHSU Health Plan Office, patients, and insurance companies on authorization requirements per diagnosis and service. Serves as service area expert on ICD9 coding requirements and issues.
- Obtains managed care authorizations for all consultations, procedures, office visits, and care arrangements by scheduling appointments and contacting other ancillary and clinical services as needed. Applies problem solving and negotiating skills in resolving patient concerns and managed care related problems.
Customer Service / Point of Service Operations:
- Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, face-to-face customer contact skills, high emotional intelligence including during stressful situations, utilization of available information technology, consistently following standard work, flexible coverage of internal service needs and the continuous application of process improvement methods and skills. Greets patients and, where appropriate, checks them in prior to being seen by clinical staff.
- Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Checks patient account numbers and corrects any problems, seeking advice from Central Registration as required. Ensures that all appointment comment information is accurate and complete.
- Enters all information accurately into OHSU databases or into the medical record when necessary. Inspects insurance cards and/or authorization notices. Explains and satisfies any necessary patient signature requirements (including non-covered service forms).
- Identifies and collects co-payments, provides receipts, and completes necessary accounting procedures as needed. Notifies clinical staff when patients arrive, monitors the length of patient wait times and intervene as necessary. Distributes medication lists to patients and prepares other duties associated to clinic as needed. Validates parking as needed.
Hiring Bonus and Relocation Package Available
Scientist
- Evaluates knowledge of self and others:
- Evaluates own knowledge and nursing practice in relation to professional practice standards and evidence-based knowledge; identifies areas of strength and professional growth; sets and achieves professional development goals.
- Evaluates knowledge and nursing practice of peers, recognizing strengths, providing constructive feedback and maintaining caring and compassionate relationships
- Identifies complexities within OHSU systems and participates in identifying and resolving work flow barriers to effective, efficient, and fiscally responsible care delivery.
- Evaluates patient outcomes against quality goals or benchmarks. Promotes innovation through participation in data collection, data analysis, evidence-based performance improvement plans, nursing or interdisciplinary research, and education about change methods.
Leader
- Uses an evidence-based decision making process to determine the patient’s priority goals and care activities in relation to:
- Nursing’s independent scope of practice (safety, comfort, hygiene, restorative measures, and health promotion)
- The interdisciplinary plan of care
- Documenting decision making in the patient’s plan of care and hand-off communication
- Protects and advocates for patient safety, health and wellbeing:
- Communicates and formally reports concerns and/or seeks change where individual or institutional behavior in the practice setting jeopardizes the well-being of patient, families, or team members. (e.g. Patient Safety Net report, chain of command).
- Speaks up and intervenes when an individual’s actions or practice is not in alignment with patient safety. The nurse speaks directly to the responsible party, and takes responsibility to support those who identify potentially questionable practice.
- Keeps the patient as the focus when exercising judgment in accepting responsibilities, seeking consultation, and assigning activities to others who carry out nursing care:
- Assigns or delegates tasks based on the needs and condition of the patient, potential for harm, stability of the patient’s condition, complexity of the task, predictability of the outcome, availability to monitor and supervise, and competency of the individual being delegated to.
- Allocates resources based on identified patient and family needs
- Speaks up immediately about concerns regarding assigned responsibilities
Practitioner
- Acts as a patient advocate by partnering with the person, family, significant others, and caregivers, as appropriate, to implement and evaluate the plan of care. Assures that the plan is aligned with the patient’s physical, spiritual, and psychosocial goals, initiating changes as appropriate.
- Delegates and supervises tasks consistent with other caregivers’ scope of practice, adhering to standards, regulations, and role expectations including self-care and collaborative teamwork.
- Delivers care in a manner that preserves and protects patient autonomy, privacy, dignity, confidentiality and rights.
- Implements direct and indirect nursing care consistent with evidence-based practices, hospital policies and procedures, and scope and standards of practice.
Knowledge Transfer
- Develops a therapeutic relationship with patients and families, effectively transfers information about disease, health and recovery, Engages patients and families in decision-making about the plan of care. Evaluates capacity for self-care and addresses concerns about transition to next level of care, different healthcare facility or home.
- Communicates evaluation of patient’s stability, progress, discharge plan and recommendation for continuity of the medical and nursing plan to other members of the health care team, including through accurate and timely documentation of the patient’s electronic record.
- Effectively transfers knowledge to other members of the team to support the safety of their practice (e.g. educating students, precepting, in-services, giving and receiving feedback during handoffs). Seeks knowledge from other members of the team to ensure safety of own practice. Engages in collaborative and effective decision-making with other members of the team while maintaining caring and compassionate relationships.
Technical Consultation:
- Serves as a communication liaison and supports the Department of Neurological Surgery in achieving tactical and strategic goals by facilitating operational improvement initiatives resulting in improved operating efficiencies. Assist in developing reporting tools such as quality dashboards and key performance indicators.
- Coordinate and consult on processes for initial practice evaluations, ongoing practice evaluations, peer review and quality review systems. This includes coordinating the Morbidity and Mortality Steering Committee and participating in Morbidity and Mortality educational conference. Collect data and track improvements over time. Report on results and outcomes.
Operational Quality Improvement:
- In neurosurgery programs across OHSU Health, individually or as a member of the team, lead cross- functional teams including leadership, faculty, and staff to gather data, observe procedures and workflow, perform times studies, conduct audits, and analyze data to create recommendations for process/quality improvements. Assists with the development of lean strategies based on findings and ensure adherence to the Quality Improvement standards and principles of Lean. Coordinate and integrate services with other departments in a collaborative approach. Facilitate a high level of accountability and attainment of measurable outcomes. This includes the following:
- Work alongside ambulatory practice and hospital leaders to support KPI dashboard initiatives important to the Department.
- Coordinate regularly scheduled Improvement Rounds and participate as subject matter expert and facilitate meetings.
- Monitor and review inpatient and outpatient dashboards, patient experience data, and understand trends.
- Develop, run, and review reports.
- Escalate issues and provide recommendations to Quality Director and other leadership.
- Escalate issues to Quality Medical Director and other stakeholders and track responses and action plans.
Program Training:
- Train, coach, and facilitate quality improvement efforts of project teams using the principles of Lean, OHSU Performance Excellence (OPEx), or other improvement methodologies. Conduct needs assessment, planning, implementation, evaluation and sustainment of change to meet project objectives.
Department Policy and Protocol Administration:
- Coordinate policy and protocol process, design and create written governance documents such as clinical and administrative policies and standard operating procedures, ensure review by pertinent parties and obtain approvals. Ensure deadlines are met and regulatory processes are adhered to; make recommendations to and escalate concerns to Department leadership.