The Phlebotomist collects blood, urine, stool, and sputum specimens from pediatric and adult patients, as ordered by healthcare providers, for use in performing diagnostic or prognostic tests and provides related clerical, transporting and non-technical support to the laboratory.   Specimen Collection: - Uses Hospital/Laboratory Information System(s) to access orders and check for completeness and accuracy of orders; determines the proper method to collect specimen(s) based on tests to be performed and selects correct tubes, needles or other necessary supplies to collect specimen(s); locates patient and verifies patient identification using at least two patient identifiers; prepares collection site; utilizes a variety of techniques to collect blood specimens from patient by venipuncture, finger stick, or heel stick and/or instructs patient on the proper collection for urine, stool or sputum; checks condition of patient for fainting or bleeding; bandages venipuncture site; labels all specimen(s) with correct labels and prepares specimen(s) for delivery to appropriate laboratory; enters collection information (time, date, collector, and method of collection) into Laboratory Information System, and defers and/or cancels uncollected specimen requests. Clerical and Customer Service Responsibilities: - Greets patients; reviews and reconciles orders for patient encounter; enters off-hill orders; telephones physicians and clinics to clarify orders and arrange specimen re-draws; answers telephones and provides information to callers; interacts with laboratories, medical staff, and patients to resolve problems associated with specimen collection; maintains customer service focus at all times; endeavors to make patients comfortable; meets needs of patients, even if extra effort is required; communicates professionally by phone and in person, with patients, nurses, providers, and staff. Training Duties: - Provides instruction to new employees, hospital staff, and students/externs on correct techniques for collecting specimens from patients; observes, monitors, and evaluates trainees’ progress. Specimen Transport: - Prepares specimens for transportation to and from laboratory sites; maintains specimen integrity by storing and transporting appropriately.  Miscellaneous Tasks: - Ensures adequate supply levels; discards expired supplies; maintains cleanliness in area where specimen(s) are collected; utilizes safety protection equipment and disposes of used supplies in correct containers; observes safety and infection control policies; may order stocks and supplies for work area; participates in unit meetings and training programs.

Operational Leadership - Drive operational performance initiatives. Direct the analysis and create the understanding off key operational and financial outcomes including: ALOS, case mix, ambulatory utilization, cost per case, inpatient volumes etc., to recognize trends, evaluate status, and in concert with physicians make decisions and organize interventions - Provides leadership in the coordination of service line meetings, working with clinical leaders, medical directors and members to develop agendas. - Partners with others to enhance healthcare and, ultimately patient care through interdisciplinary activities, such as education, consultation, management, technological development, or research opportunities - Applies systems theory with an understanding that how parts of a system relate to the overall system - Leads and practices patient/family advocacy and promotes patient-centered decisions and outcomes - Maintains visibility and open communication with the staff and department leadership - Communicates plans and decisions to department staff and other stakeholders - Ensures the care environment supports the provision of safe quality care, and a work place that promotes shared decision-making, accountability, autonomy and engagement - Reflects on own method of decision-making and the role of beliefs, values and inferences to develop leadership and performance capacity - Practices within shared-governance structures to distribute leadership and promote decision-making appropriate level within the governance structure - Celebrates successes and accomplishments Performance Improvement - Develops the service line quality plan in collaboration with Quality Management department and organizational leaders - Oversees all regulatory activity associated with Hospital accreditation and program certifications - Drives clinical performance initiatives. Review, monitor, and analyze monthly and quarterly reports to recognize trends, evaluate status, and in concert with physician co-leaders, makes decisions and organize interventions - Evaluates the practice environment and designs and implements quality improvement strategies to ensure nursing sensitive outcomes meets or exceeds established goals - Evaluates the impact/benefits of system, organizational, nursing, and department initiatives - Supports workflow processes that builds a culture of safety - Uses current research findings and other evidence to expand clinical knowledge, enhance role performance, and increase knowledge of professional issues Service Line Direction & Strategic Planning - Achieves performance objectives and influences decision making and action through matrix relationships - Under the guidance of OHSU Health Heart and Vascular Service Line executive sponsors, and in collaboration with the Strategy department, Medical and Surgical Directors, partner to define strategic business focus, i.e. growth, maintenance or curtailment of activities as appropriate, using integrated information about customer(s), market(s) and competitors to recognize and recommend initiatives that align with OHSU Strategic Plan - Work with Strategy department and OHSU Health System Partners on strategic vision and operational planning in relationship to cardiovascular programs across the health system - Builds and manages relationships with outside organizations that are beneficial in executing service line business and strategy, including those that add value to OHSU’s reputation at the regional and national level. - Collaborates with other OHSU affiliates and health systems on an as-needed basis to grow and support cardiovascular services within the state and regionally - Partners on the development of tactics to achieve goals and strategies. Direct the execution of tactics to meet or exceed performance objectives of Heart and Vascular Service Line - Recognizes linkages to institutional initiatives and incorporate those implications when solving problems and making decisions - Actively participate in physician recruitment and retention strategies - Identify capital funding required to support strategic initiatives and work with peers to prioritize and approve submissions - Collaborate with outside partners as business and clinical opportunities may arise Financial Management - Evaluates service line leaders’ achievement toward financial performance targets - Develops innovative solutions and applies strategies to obtain appropriate resources for nursing - Promotes activities that inform others about cost, risks, and benefits or care, or of the plan and solution. Professionalism - Promotes translation of theory, scope & standards into practice to exercise autonomy and decision-making authority at the leadership level - Advances practice excellence by communicating a clear and consistent message about the ownership of role and standards -based professional practice - Mentors and supports others to access resources for their professional development - Engages in informal and formal processes of giving and seeking feedback regarding role performance from individuals, professional colleagues, representatives, administrators, and others

- Performs receiving, stocking, data entry, picking, delivery, and functions as necessary to ensure required daily tasks are completed on time, and sufficiently, to meet the customer’s needs for medical supplies and linen. Performs requirements of, and maintains compliance with, organizational guidelines and policies.  - Stocks and empties Scrub Avail dispensers, and empties chute rooms as necessary to ensure an accurate and adequate supply of scrubs and linen are available to meet customer needs.  - Performs preventive maintenance functions of the Pyxis/ParEx supply machines/areas as necessary to ensure accurate restocking and patient charging.  - Maintains a clean, safe, and efficient working environment; Shelves: ensures shelves are properly erected, clean, neat, properly stocked, and marked with product information. Housekeeping: ensures the warehouse is clean, packaging removed, and non-stock products are neatly arranged. Facilities: ensures facility deficiencies are reported. Equipment: provides proper care and regular services to equipment, logs, and reports deficiencies.  - Performs other duties as assigned.  - Maintains knowledge of, adheres to, and knows the locations for, departmental policy, procedure, safety, and MSDS manuals.  - When tasked, drives organizational vehicles in a safe and efficient manner, assists Logistics Fleet and Warehouse supervisors with the maintenance and refueling, maintains driver's log, and fills out vehicle inspection reports as necessary. Have and maintain a valid driver's license. Maintain special equipment as assigned i.e. tire chains, inclement weather accessories, tire jacks, etc. Performs emergency roadside service to vehicles such as changing a flat tire. 

General work hours are Monday through Friday, 0800 – 1700.  Position location will be in SE Portland East Portland Clinic.  Weekend and evening work may be required.  Employee will need to flex hours as needed to achieve required outcomes of position. - Clinical Practice Management: - Develops, maintains, and implements practice policies and procedures. A key leader of transformative changes to the care delivery model as it is adapted to the rapidly changing health care environment.  Provides leadership on development and implementation of standards of practice. - Leads and participates on committees. Ensures practice compliance with regulatory requirements. - Oversees inventory of all supplies and equipment. - Serves as liaison in coordination of support services for practice operations. - Leads and/or assists with implementation of grants and projects. - Demonstrates knowledge of standards developed by organizations monitoring patient care including, but not limited to DNV and CLIA. In conjunction with clinical staff, coordinates patient flow. - Monitors patient outcomes, especially patient experience, as well as quality metrics in general. Actively shares results with staff and develops appropriate action plans for improvement. Ensures that patient education materials are available and current. - Assists in planning and scheduling patient education classes and related services. - Personnel Management: - Assumes responsibility for coordination of all clinical activities for faculty clinicians and residents, in conjunction with the Medical Director. Works with Medical Director regarding faculty and resident issues.    - Directs the work and supervises the Front Office Supervisor and the Back Office Supervisor. Indirectly supervises front office staff and back office staff. - Monitors direct patient care to ensure appropriate use of all front and back office staff. Monitors staff adherence to policies/procedures and to maintenance of standards of care. Plans, assigns and approves work. - Ensures assigned staff adequately meet workload requirements. Hires, evaluates, counsels and dismisses personnel. Responds to AFSCME grievances. Conducts staff meetings. Recommends salary adjustments. - Identifies training and development needs of staff and coordinates inservices to meet staff needs. Orients new staff and coordinates training. - Monitors staff time and attendance Oversees patient complaints and monitors customer service delivery. Makes periodic reports to the Richmond Board of Directors and the Board's Quality Committee regarding the patterns of complaints and our responses to them - Administrative Functions: An active key member of the Leadership Team: - Leads in setting and achieving goals and objectives for the practice and provide direction and guidance for other clinic managers and supervisors. - Actively participates in drafting the annual budget. - Demonstrates knowledge of capital purchases, payroll and billing processes.  Keeps abreast of all expenditures, revenues, workloads and general clinic - Works with CFO to create and meet budget expectations. - Assists with QI planning and implementation, particularly with Lean projects. - Leads and assists with development of new programs; implement security protocols and Patient Experience interventions   - Key Deliverables of the role: - Focus on growing visit volume while maintaining balanced budget. Patient experience scores, clinical compliance, high functioning staff, efficient patient flow/clinical operations - Participates in oversight of grant proposals, quality assurance and data reporting to ensure benchmarks and deadlines are met - FQHC (Federally Qualified Health Center) – Knows and understands complience for all FQHC requirements, actively participates with the community, safetynet community, organizations and others around underserved patient population issues and initiatives. Ensures that all compliance related reports and forms are submitted on time - example: cost reports, AMP reports, grant reports and others Job titles of employees supervised: Clinical Operations Supervisor, Admin Coordinator, Eligibility Specialist, Care Coordinator. Indirect Reports: PAS Specialist, PAS Resource, MA’s, This position works in a busy environment with a lot of interruptions, multiple demands, and people interactions.  It requires dealing with frequent interruptions within the work group.  Some travel is required. Requires effective collaborative working relationships with Executive Director, Medical Director, Quality Manager, Chief Financial Officer, OHSU VP of Ambulatory and others.

The General GI Care Coordinator is a member of a multi-disciplinary team with primary responsibility for direct and indirect professional nursing care of medicine patients that have complex gastrointestinal diseases.  The patients managed by this team are medically complex with functional GI disorders and nutritional deficiencies requiring supplemental nutrition, including total parental nutrition. Other complex and chronic GI diseases, requiring long term, longitudinal care from their gastroenterologist comprise much of this patient population.   - - Responsibilities include the care coordination and case management of individuals in the outpatient clinic. - S/he will provide clinical support services to faculty and APP in the Gastroenterology Division. - The nurse Coordinator will be responsible for coordinating comprehensive care for patients and will be a key contributor to ensuring that patients are guided through all stages of their treatment at OHSU. This patient population can be labor intensive given their complex diagnoses and multi-disciplinary care. This translates to increasingly complex care coordination. - The nurse coordinator will be the core of a multi-disciplinary patient care team, which includes physicians, APP, RN, MA, and PAS-R support. - The nurse coordinator will have specialized knowledge and skills in complex gastroentestinal disease management. - This position serves as a coordinator for patients undergoing sequenced multidisciplinary treatment, and at times patients who travel from long distances from home. - Responsibilities include but not limited to care coordination, patient assessment, triage, patient education, medication management, discharge and admit planning, and clinical support for the GI clinic faculty providers. - This position will also participation in quality improvement, medical record review and  will follow existing protocols determining appropriate patient scheduling.  - Must be able to deal with competing needs and priorities - Requires ability to triage and assess complex patient symptoms/condition - Requires excellent time management skills

Patient Management - Responsible for coordinating and managing all non-medical/nursing aspects of the patient’s care process, to include but not limited to patient communication, Epic InBasket support, paperwork processing and follow- up, scheduling navigation and follow-up, etc.  - Works with the PAS/R staff to schedule tests, diagnostic procedures, and admissions according to protocol, nursing and/or physician request with high level of accuracy. - Help ensure pre-visit services, such as labs, imaging, etc., are completed on time, as ordered, in support of patients’ community hematology oncology appointments, and work with the practice team (i.e. schedulers, managed care coordinators, providers, etc.) to resolve any gaps in pre-visit readiness. - Work with practice schedulers and managed care coordinators to ensure all needed appointments, labs, imaging, procedures, etc. are scheduled and authorized per provider instructions. - Answer phone lines, and screen and deliver all messages in a timely fashion. This involves personally handling non-nursing/medical calls, and making sure that messages the providers and/or nurses receive is accurate and complete. - Responsible for the accurate and timely completion, submission and follow- up of patient paperwork, such as FMLA, DME, questionnaires, etc. - May be responsible for gathering patient information, or relaying patient information, to internal and external stakeholders (i.e. referring providers, referred to departments, patients, interdisciplinary team members, etc.), which requires excellent communication skills, both in writing and verbally, and attention to detail and consideration of HIPAA and PHI regulations. Administrative & Clinical Support - Optimize use of provider and nursing time for essential duties by developing new procedures and tracking processes to streamline operations of the practice - Document legibly, concisely, and completely to ensure others can accurately assess the status of patient progress by reviewing said documentation - Answer and respond to calls from a variety of stakeholders, ensuring timely and professional message response - Use established checklists and sign-out procedures appropriately - Process InBasket messages (records requests, labs, imaging, message routing, etc.), demonstrating excellent written communication skills  - Ensure information provided to patients and care team members is accurate and complete - Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.) - Manage patient paperwork (questionnaires, FMLA, provider signatures, no- show letters, etc.) - Support inventory management, to include the tracking and stocking of equipment and materials, assisting with ordering supplies, and notifying appropriate personnel when cleaning and repair of equipment is needed. - Setup virtual visits for providers, as needed - Process incoming/outgoing mail for providers and nursing - Use of Microsoft Office – Word, Excel, Outlook - Other duties as assigned

$3,000 hiring bonus   Surgical Tech's (ST) provide intra-operative technical assistance to physicians and RN's caring for pediatric patients experiencing a surgical intervention/other invasive procedure. The role requires completion of annual clinical competencies, attending staff meetings and educational events during the day, and actively participating in all quality improvement opportunities assigned. The role requires that all policies, procedures, and patient safety initiatives will be followed.   Surgical Techs are an integral part of the team providing surgical care to patients. Must possess expertise in application of surgical technique, human anatomy, and surgical procedures. The ST must also be competent in the implementation of tools and technologies to facilitate safe care of the patient during invasive therapeutic and diagnostic procedures. The surgical technologist role requires extended periods of standing, lifting heavy instrumentation, and potential exposure to Blood Borne Pathogens.   Additional requirement Relief staff for DCH OR include required holidays, weekends and/or variable shifts: - Work twelve (12) weekend/ night shifts per fiscal year, provided work is available and the Relief staff is needed - Work a major holiday each fiscal year, provided work is available and the Relief staff is needed. The holiday requirement will rotate from year to year between the major winter holidays (Thanksgiving and Christmas) and the major summer holidays (Independence Day and Labor Day).    Wage Range: $32.11 - $43.41 per hour

The Registered Nurse assumes primary responsibility as the nurse coordinator of the Neuro-Oncology patients, provides direct and indirect professional nursing care.  The Registered Nurse assesses patients'  needs, develops the plan of care, implements and evaluates nursing care; provides education and consultation to staff, students, patients and the community.  The Registered Nurse identifies patient requirements relative to age-specific needs for infants, toddler, pre-school, school age, adolescent, adult and geriatric patients.   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

- Provides therapeutic interventions including but not limited to: airway management, therapeutic gases and ventilator management, newborn resuscitation, cardiopulmonary resuscitation. - Performs diagnostic procedures including but not limited to: sampling of arterial blood, bedside spirometry, spontaneous ventilatory parameters, point of care testing. - Therapeutic modalities and communication approached with reference to age specific needs of the patient, including Doernbecher Children's Hospital Family Centered Care Program. - Demonstrates an understanding of current and all new care modalities and equipment. - Completes all competency testing, required in-services and activities. Takes personal responsibility for maintaining competency for equipment and modalities within the Respiratory Care Practitioner scope of practice. - Seeks assistance in managing workload as needed.  - Recognizes the need for guidance and uses expertise of others when appropriate. - Utilizes appropriate chain-of-command and committee process to effect change. - Charts and charges all services provided per policy.

The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN’s care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, practitioner, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN’s engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical Nurse exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, Learning Culture, and an Engaged Informed Culture.

Provides direct and indirect care to patients undergoing procedures in the Cardiac Non Invasive Services Department and other areas in the hospital - Performs transthoracic echocardiograms, stress echocardiograms, and transesophageal echocardiograms - Assesses and prepares patients for procedures - Conducts testing under the indirect supervision of a cardiologist - Positions patient to maximize effectiveness of image and minimize patient discomfort - Adjusts equipment controls and modifies images during the exam to demonstrate anatomy, physiology, hemodynamics, and/or pathology accurately - Determines need for additional views based on patient variables or encountered pathology - Records images for review by cardiologist - Provides measurements, estimates, angles, and guidance as needed during certain procedures including, but not limited to, pericardiocentisis, transesophageal echocardiogram, and alcohol septal ablation - Selects appropriate scan based on functional and/or anatomical pathology - Utilizes ultrasound and contrast agents to view cardiac structures and wall motion/perfusion - Monitors patients and their response - Reports pertinent findings to cardiologist - Arranges images of exam findings for patient’s medical record - Documents according to established policies and procedures - Demonstrates ongoing proficiency in clinical skills/knowledge specific to specialty area - Demonstrates practice consistent with current research/standards/policies/protocols/procedures - Protects patient privacy/maintains confidentiality - Inserts and manages intravenous lines - Recognizes and responds to adverse reactions, clinical problems, or emergent situations - Provides teaching to patient and family as necessary - Performs routine cleaning and reports mechanical failure of equipment Ensures emergency equipment is maintained and working properly - Demonstrates fiscally responsible resource utilization and promotes cost containment - Follows research protocols - Performs patient care in a timely manner - Productively utilizes unassigned time Prioritizes and coordinates patient care and/or services with team members   Participates in the assessment and development of department and hospital related projects - Participates in orientation of new employees - Serves as a resource for staff members, students, residents, and fellows - Serves on hospital and department committees as needed Develops and revises departmental policies, protocols, procedures, and forms as needed - Plans, prepares, and presents training for departmental employees Assists with other duties as assigned

Imaging - Operates multi-slice CT Scanners to perform exams with accuracy and efficiency, using optimal skills and knowledge of equipment. - Demonstrates knowledge and skill to evaluate anatomy and any related pathologies for presentation to the Radiologist. - Demonstrates knowledge and skill in CT physics & Radiation Safety. - Exercises responsible judgment in recognizing and reporting significant situations relating to patient care. - Prepares and instructs the patient for the diagnostic exam using age appropriate communication skills. - Adjusts scanning factors and patient positioning to eliminate or minimize artifacts due to patient habitus, motion, implants, or monitoring equipment.    - Adheres to the ALARA principle while optimizing the exam to obtain the highest image quality with the lowest possible radiation dose to the patient. - Must be able to perform all ranges of exams after completion of technical competencies. Continues to stay current in regards to new CT technology hardware and software upgrades. - Demonstrates specific normal and abnormal cross-sectional anatomy/pathology through the use of scan techniques, reconstructions, and 3D post-processing. Documentation - Verifies complete documentation of all pertinent information to provide accurate and timely service to customers. - Verifies imaging order and protocol in the patient’s electronic medical record. - Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy. - Labels images completely & accurately with patient demographics, position or other required documentation. - Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, begin and complete with correct billing and verification that images are in PACS. - Technologists prescreen all patients for sensitivity & contraindications to contrast medications used during the imaging exam.  - Implements the correct types of contrast and injection factors on a case-by-case basis.  - Generates a CD or DVD of imaging exams on an as-needed basis. Personal & Patient Care and Safety - Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others. - Adheres to all established CMS, OHA, & DNV-GL Regulations, and reports errors or unsafe conditions to management and the OHSU Event Reporting (Patient Safety Intelligence). - Follows universal precautions for blood and body fluids, protecting patients and staff. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Works in a safe manner by maintaining a clean work environment. - Identifies and reports any issues for ergonomic improvement to management. - Reports injuries to management. - Follows established exam protocol process.

IMAGING - Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment. - Technologists will be trained in all general radiology exams/areas so that they are able to rotate through the department based on workflow needs. - Utilize the VIP transportation system to arrange for patient delivery. - Positions patient for diagnostic radiology exams according to department procedures, training, and machine requirements with a high regard for the safety and care of the patient. - Operates radiology equipment, determines and sets exposure factors, sets technique utilizing all relevant factors to ensure accurate and quality images with minimal and acceptable repeat rates. - Uses computer image processing, as needed to select, process, optimize and archive images to PACS. - Completely tracks exams in the Radiology Information system. - Develops and presents images and related patient information to radiologist for diagnosis. - Assists with patient transport by moving patients using standard procedures. - Assists in the training of Radiologic Technology Students and adheres to dept. policy on supervision of student technologists.       DOCUMENTATION  - Gathers complete documentation of all pertinent information to provide accurate and timely service to customers. - Responsible to correctly identify patients by checking their identity per department procedure. - Reviews patient chart and orders to insure correct examination. - Labels images completely with demographic, position and other needed documentation. Follows dept policy on the use of anatomical markers. - Logs activities, gathers charging information and charges exams as required. - Follows department and hospital procedures and policies. - Performs quality control and quality assurance, records results and reports variance from normal equipment function. PERSONAL & PATIENT CARE AND SAFETY - Provides for personal and patient care and safety using professional judgment in accordance with written standards so there is no injury to self or others. - Protects patients and others in the area by using proper machine settings and radiation safety standards. - Practices universal and blood and body fluid precautions, and sterile practices according to procedures. - Communicates and uses knowledge of related anatomy and physiology to insure appropriate and effective care to neonate, pediatric, adolescent, adult and geriatric patients. - Maintains awareness of patient status and takes appropriate actions to meet their needs. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Reports knowledge of any patient safety concern or occurrence to manager and submit occurrence to the on-line Patient Safety Net (PSN). PROFESSIONAL BEHAVIOR: - Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence. - Informs and educates patient and/or family of all needed information concerning the exam performed. - Uses professional judgment and presents a professional image of competency to customer and staff. - Handles stressful situations in ways that promote positive outcomes. - Takes personal initiative to maintain current in education (journals, books, inservices seminars, etc.) in all areas assigned. EFFECTIVE USE OF RESOURCES: - Effective use of time, people, supplies, safe and attentive work practices. Works in a safe manner. - Maintains a safe and clean work environment. - Promotes cost effectiveness through the proper use and conservation of supplies and equipment. - Identifies cost saving measures. - Reports needed repairs or potential hazards to the appropriate department as soon as identified. - Reports all on-the-job injuries and seeks medical attention as appropriate INITIATIVE: - Self-motivation, takes on projects willingly, acts on opportunities to improve, and contributes new ideas. - Takes the initiative to identify and solve problems. - Supports improvement and innovation in the workplace. - Demonstrates awareness of and supports OHSU departmental and operating unit goals through participation in continuous quality improvement and departmental activities. - Promotes professional development and contributes to the professional growth of others. Be familiar with and comply with OHSU and Diagnostic Imaging department policies and procedures.   Other duties as assigned

Imaging - Operates multi-slice CT Scanners to perform exams with accuracy and efficiency, using optimal skills and knowledge of equipment. - Demonstrates knowledge and skill to evaluate anatomy and any related pathologies for presentation to the Radiologist. - Demonstrates knowledge and skill in CT physics & Radiation Safety. - Exercises responsible judgment in recognizing and reporting significant situations relating to patient care. - Prepares and instructs the patient for the diagnostic exam using age appropriate communication skills. - Adjusts scanning factors and patient positioning to eliminate or minimize artifacts due to patient habitus, motion, implants, or monitoring equipment. - Adheres to the ALARA principle while optimizing the exam to obtain the highest image quality with the lowest possible radiation dose to the patient - Must be able to perform all ranges of exams after completion of technical competencies. Continues to stay current in regards to new CT technology hardware and software upgrades. - Demonstrates specific normal and abnormal cross sectional anatomy/pathology through the use of scan techniques, reconstructions, and 3D post-processing Documentation - Verifies complete documentation of all pertinent information to provide accurate and timely service to customers. - Verifies imaging order and protocol in the patient’s electronic medical record. - Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy. - Labels images completely & accurately with patient demographics, position or other required documentation. - Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, begin and complete with correct billing and verification that images are in PACS. - Technologists prescreen all patients for sensitivity & contraindications to contrast medications used during the imaging exam. - Implements the correct types of contrast and injection factors on a case-by-case basis. - Generates a CD or DVD of imaging exams on an as-needed basis. Personal & Patient Care and Safety - Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others. - Adheres to all established CMS, OHA, & DNV-GL Regulations, and reports errors or unsafe conditions to management and the OHSU Event Reporting (Patient Safety Intelligence). - Follows universal precautions for blood and body fluids, protecting patients and staff. - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Works in a safe manner by maintaining a clean work environment. - Identifies and reports any issues for ergonomic improvement to management. - Reports injuries to management. - Follows established exam protocol process. Effective Use of Resources - Assists in scheduling examinations and collaborates with PAS staff in planning patient schedules. - Utilize the Transport Tracking transportation system to arrange for patient delivery, and call for lift team assistance as needed. - Assists with moving or transporting patients if needed. - Participates in clinical research studies. - Participates in teaching technical and clinical skills to radiology students and radiology residents. Environment of Care - Keeps equipment and work areas neat and clean. - Adheres to all Infection Prevention & Control policies and procedures - Maintains adequate par levels of all supplies. - Performs quality control on diagnostic equipment and maintains a logbook for daily entries as needed. - Requests equipment maintenance as needed Professional Behavior - Practices professional communication, appearance, conduct, punctuality, attendance, and attitude that leads to physician, patient, and co-worker respect and confidence. - Demonstrates flexibility with workload with a positive and supportive attitude, and handles stressful situations in ways that promote positive outcomes. - Maintains job-required licensure & continuing education in the fields of Radiology & Healthcare. Compliance - Be familiar and comply with OHSU and Diagnostic Imaging Services policies and procedures Other duties as assigned.

Imaging - Operates multi-slice CT Scanners to perform exams with accuracy and efficiency, using optimal skills and knowledge of equipment. - Demonstrates knowledge and skill to evaluate anatomy and any related pathologies for presentation to the Radiologist.  - Demonstrates knowledge and skill in CT physics & Radiation Safety. - Exercises responsible judgment in recognizing and reporting significant situations relating to patient care.  - Prepares and instructs the patient for the diagnostic exam using age appropriate communication skills. - Adjusts scanning factors and patient positioning to eliminate or minimize artifacts due to patient habitus, motion, implants, or monitoring equipment.    - Adheres to the ALARA principle while optimizing the exam to obtain the highest image quality with the lowest possible radiation dose to the patient. - Must be able to perform all ranges of exams after completion of technical competencies. Continues to stay current in regards to new CT technology hardware and software upgrades. - Demonstrates specific normal and abnormal cross sectional anatomy/pathology through the use of scan techniques, reconstructions, and 3D post-processing. Documentation - Verifies complete documentation of all pertinent information to provide accurate and timely service to customers. - Verifies imaging order and protocol in the patient’s electronic medical record. - Responsible for correctly identify patients by complying with Imaging dept. Patient Identification Policy. - Labels images completely & accurately with patient demographics, position or other required documentation. - Follows through with all aspects of scanning duties in order to provide efficient and timely completion of examinations with correct data entry, begin and complete with correct billing and verification that images are in PACS.  - Technologists prescreen all patients for sensitivity & contraindications to contrast medications used during the imaging exam.   - Implements the correct types of contrast and injection factors on a case-by-case basis.   - Generates a CD or DVD of imaging exams on an as-needed basis. Personal & Patient Care and Safety - Provides for personal and patient care and safety using professional judgment in accordance with written standards to avoid injury to self and others. - Adheres to all established CMS, OHA, & DNV-GL Regulations, and reports errors or unsafe conditions to management and the OHSU Event Reporting (Patient Safety Intelligence). - Follows universal precautions for blood and body fluids, protecting patients and staff.  - Explains the procedure to the patient to assure clear answers to their questions and concerns to allay any anxiety and assure patient confidence. - Works in a safe manner by maintaining a clean work environment.  - Identifies and reports any issues for ergonomic improvement to management.  - Reports injuries to management.  - Follows established exam protocol process.

Hiring Bonus up to $12,000 and Relocation Package Available.  Must begin work by July 1, 2024 to qualify.   $49.16-$78.18 per hour, based on education and experience   Doernbecher Children’s Hospital, which is associated with a three-time Magnet designated hospital, Oregon Health & Science University’s (OHSU), is a regional referral center in Portland Oregon, for acute and critically ill children, At Doernbecher, Pediatric Float Pool nurses provide state-of-the-art, high-quality, innovative, and compassionate family-centered nursing care. Pediatric Float Pool (PFP) nurses support pediatric Acute and Critical Care units as well as the Neonatal Intensive Care Unit.   Here are some reasons to be excited about the Pediatric Float Pool (PFP) at Doernbecher: - You become an expert in pediatric nursing – as there is a separate float pool for adult care areas. - PFP RNs provide seamless care for patients across the continuum of care, from the NICU, to the PICU, to acute care, and upon discharge. - PFP RNs float to 6 different Pediatric units including: Medical, Surgical, Intermediate, Hematology/Oncology, Pediatric ICU and NICU. - Surgical services include Ortho, General Surgical, Cardiac, ENT, Plastics, Urology - OHSU/Doernbecher is nationally recognized Level 1 Trauma Organization. - The state of Oregon is ranked very high for RN pay as compared to the rest of the country.  - Your professional development is supported by our staff educator and orientation coordinator, as well as our team’s robust Shared Governance. - This job posting is a night shift only position, meaning there is no required rotations between night and day shift. Opportunities to switch to day shift arise when there are open day shift positions to transfer into.  Here are some reasons to be excited about living in Portland:   - The Pacific Northwest is an outdoor enthusiast’s playground! We have extraordinary beaches to the West and the wild, scenic, and fun Columbia River Gorge to the East. National forests are everywhere. You can be skiing, beach combing or deep in a forest within a 1-2 hour drive from Portland. - Portland is quirky, independent, fiercely intelligent, intensively livable and totally down to earth:  - It's a great walking and biking city, with plenty of public transportation, a beautiful airport with non-stop flights to loads of international destinations, a population that celebrates the arts, a culture of great food, artisan coffee, and neighborhoods full of shops selling handmade clothes, crafts and furniture. - Take a look at more information about Portland here: https://www.travelportland.com/

- Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for healthcare coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures and laboratory studies. Enters all information accurately into OHSU database or into the medical record when necessary. Follows up on pending authorizations until they are obtained. - Provides high quality customer service to both external customers and internal customers that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, flexible coverage of internal service needs, and continuous follow through. - Is responsible for all processes involved in checking patients in and out. Responsible for but not limited to scheduling return appointments, scheduling ancillary services as requested by the provider, obtain authorization when necessary. Directs patients to appropriate providers for other health care issues. Completes and routes direct referrals to other clinical services. Contact Primary Care physicians or their designees to obtain authorizations for care as required. Is responsible for managing all of the provider’s template changes, vacations and clinic schedules.  - Takes accurate messages from patients including request for medication refills, complaints, general information inquiries, and urgent healthcare concerns. Delivers such information or requests promptly to the appropriate providers, Nurse Care Manager or their designees. - Schedules new and return patient appointments on line. - Handles correspondence, orders hospital records and x rays; handles correspondence requests; sends appointment reminders or calls patients.

- Assist with the admitting and discharge - Obtain accurate vital signs and weight - Complete all unit specific CNA documentation in the patient’s medical record related to: admissions, daily care, vital signs, weight, intake and output, discharge, etc. - Assist the patient with any and all basic hygiene, lifting, transport, dietary support, and other personal needs and medical necessities - Support patient and family centered care - Report potential compliance problems as outlined in the Code of Conduct - Model ethical and appropriate behavior, professional standards, compliance, and personal integrity - Must be able to perform the essential functions of the position with or without accommodation

- The clinical director of the division of pediatric orthopedics, and Doernbecher Surgeon-in-Chief will work with you to develop your clinical and operative schedule. Your duties will include inpatient, outpatient and surgical service activities for general orthopedic surgical services at Doernbecher Childrens Hospital, with a specialty focus in your area of interest as agreed with the Department Chair and Doernbecher Surgeon-in-Chief. Experience and interest in all aspect of pediatric orthopedic surgery, with or without an interest in spine is accepted and appreciated. Call: This position will be expected to take call as assigned with other faculty on nights, weekends, and holidays. - Education. As OHSU is a teaching facility, instruction of medical students and residents in the clinical setting as well as through assigned lectures is required. Teaching assignments will be given from the Director of Education for the Department of Orthopedics. - Research. There are resources available for start-up research and on-going support. - Administration. Administrative and other duties may be assigned based on needs within the Department of Orthopedics and Doernbecher Children’s Hospital and areas of expertise and interest. There will be opportunities to participate in departmental management and to serve on hospital/institutional committees.

Customer service excellence and Telecommunications - At all times must exemplify high quality customer service to both external customers as well as internal customers that meets or exceeds the service standards as set by OHSU. This includes communications with patients, referring providers, insurance carriers, and OHSU staff. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, high-level conflict resolution and response to customer concerns, flexible coverage of internal service needs, continuous application of process improvement methods and skills. - This position will receive incoming phone calls via the Automated Call Distributor (ACD) and will document accurately telephone communications into Epic using Standard Work. Consistently answer telephones in a timely manner and within defined standards. - This position will proactively perform outbound call work to patients to communicate status of their insurance coverage, explaining any insurance complications for scheduled appointments, and document into Epic. Benefits and Authorizations, Managed Care coordination, Surgery Scheduler, Scheduling - Gathers and verifies patient information including demographics and insurance coverage. Confirms patient eligibility for health care coverage. Obtains authorizations for clinical care, procedures, and surgical cases. Accurately documents each step of workflow into Epic following Standard Work. Follows up on pending authorizations until they are obtained. Communicates with patients and providers the status of pending authorizations or other insurance coverage concerns. - Schedules patients for appointment as needed in order to coordinate care or to ensure authorization can be obtained for services. - Maintains current information on managed care insurance plans and serves as an information resource to providers and CPC staff. - Ensures check-in staff have all information and documents in place for a smooth, efficient, and complete check-in process. This includes, but is not limited to, careful review of insurance and demographic information with each patient and verifying insurance benefits, obtaining authorization, indicating information on copays, deposits, estimates, forms such as ABNs, NCCFs, OHP waivers. Clarifies questions from Scheduling staff regarding insurance coverage for scheduling. Communicates with patients and check-in/scheduling staff (Comprehensive Pain Center, ENT, and Beaverton CCI) when questions or discrepancies arise. Communicates with providers if there are concerns about coverage for requested services or orders. - Obtains authorization for CPC surgical cases, and schedules surgical cases. Coordinates visits needed prior to surgery and post-surgery including scheduling preops, PMC clinic, ancillary services, and post-op appointments as needed. Applies problem solving skills in resolving provider and patient concerns related to surgical cases. Integrated Care, Communication, Workqueues, Information Resource - Process all Managed Care work queues for obtaining authorizations for procedures (Surgery WQ), diagnostic testing (Diagnostic WQ), outgoing referrals (From my Practice WQ), patient estimates and notification of service pricing (No Surprise Billing WQs), and other workqueues as needed, while assessing the patient’s needs based on diagnosis, insurance coverage and medical records. - Maintains up to date and current on information on managed care insurance plans, and serves as a liaison and information resource for clinical staff, colleagues and insurance companies regarding insurance coverage and processes. Applies problem solving skills in working with insurance companies, FPP and Hospital Financial Services in resolving patient concerns and billing related problems. Responds to patient, staff and provider questions regarding insurance coverage. - Will monitor and respond to inbasket messages, emails, and faxes following Standard Work and within timeframes consistent with performance metrics. - Will monitor inquiries and communications with colleagues and providers using messaging platforms such as Microsoft Teams, responding withing reasonable timeframes and customer services expectations. Other duties as assigned