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- Customer Service. Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills
- Enrollment & Authorization....
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- Leading simulation and debriefs with multidisciplinary teams in all Oregon birthing units (includes travel).
- Program development, including developing drafting/ editing policies and procedures for program and development of a “simulation playbook” for use by teams across Oregon.
- Train unit nurse educators to facilitate their own simulations and serve as a clinical resource between training/ simulation related to simulation/ simulation topics.
- Participate in budget development and...
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Clerical Support:
Able to assist and perform all clerical duties as required to maintain clinic flow and operations, including, but not limited to;
- Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
- Scanning
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The Core Scientist family provides technology expertise for researchers across campus. Under direct supervision, performs various standardized and routine service functions in a core.
- Prepares client samples for ICPMS analysis, operates the ICPMS (with supervision), analyzes ICPMS data, creates Excel report.
- Prepares samples for mercury analysis, operates the mercury analyzer, analyzes the data, creates results reports.
- Prepares samples and measures fluoride using the fluoride electrode.
- Performs basic instrument maintenance tasks (under supervision).
- Communicates with clients.
- Other duties as assigned.
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- Patient management - Responsible for coordinating and managing the non-nurse aspects of the patient's clinical care process. Reviews the plan of care to ensure it is being executed correctly. Works with the provider in clinic by providing support with order entry, AVS preparation, and provides non nursing support and education to the patient and family. Places lab and scheduling orders and follows up with patient to communicate appointment time. Monitors the Epic inbasket for messages that need attention from the patient, providers, and handles messages within certification scope. Monitors Epic for refill requests and manages appropriately. Provide education and perform authorizations and refill...
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Template Management and Optimization
- Offers appropriate solutions for template and access issues
- Configures and maintains provider and resource templates.
- Reviews template -related requests to determine impact on standard workflows, Decision trees, organizational standards, or system configuration.
- Facilitates and triages priority of requests, submits tickets, conducts user testing, and closes the loop...
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- Recruitment & Retention: recruitment of research volunteers by determining interest and eligibility in accordance with study protocol; explaining complex study design and procedures in lay language to potential participants; creating recruitment materials; screening and enrolling eligible participants, and retaining participants for duration of the study protocol. May also include attendance at and participation in community outreach events.
- Study Coordination: with minimal oversight, coordinate scheduling, preparation, and conduct of complex study visits involving multiple staff and hospital...
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- Enrollment & Authorization. Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. Follows up on pending authorizations until they are obtained.
- Arranged Care. Coordinate high volume of complicated patient care appointments, procedures, and infusion treatments as directed by physician and/or...
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Imaging:
- Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment.
- Technologists will be trained in all general radiology exams/areas so that they are able to rotate through the department based on workflow needs.
- Utilize the VIP transportation system to arrange for patient delivery.
- Positions patient for diagnostic radiology...
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General Hematology including Hemophilia, Hemostasis and Thrombosis
The duties of this position are in support of the missions, goals and objectives of OHSU and the School of Medicine and include: participate in the education of medical students and house staff in accordance with assignments to the department by the Curriculum Committee and Chair; care of patients with hematologic disease; establish and maintain a program of scholarly activity directed toward improved understanding of the causes, detection and treatment of...
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1 Demonstrate performance consistent with Departmental, Divisional and
Organizational expectations and core competencies; maintain confidentiality
and privacy of patient information; prioritize Health Unit Coordinator
responsibilities and seek consultation when needed; perform area specific
skills and follow established protocols; demonstrate fiscal accountability and
the effective use of resources
2 Prepare and maintain patient medical records; enter acuity of unit patients.
maintain unit census documents/boards, photocopy and fax documents.
maintain, order, and stock nursing unit supplies and resource materials; enter
billing data, open, sort and distribute mail; organize and maintain...
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Research – Cell Culture and Animal Studies
- Prepare culture media, buffers, and reagents in accordance with established protocols and quality standards.
- Establish and maintain primary cell cultures.
- Derive, culture, and maintain embryonic stem cell (ESC) and induced pluripotent stem cell (iPSC) lines.
- Perform animal-based research procedures, including collection of gametes, embryos, and tissues.
- Support mouse colony management, including routine husbandry, genotyping, injections, and weekend coverage as needed.
- Coordinate animal experiments with project leaders; assist with preparation and review of IACUC protocols, ensure regulatory compliance, and maintain accurate records for animal tracking and...
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- Provides high quality customer service to both external customers and internal customers that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, exemplary phone etiquette, flexible coverage of internal service needs, and continuous follow through.
- Is responsible for all processes involved in checking patients in and out. Responsible for but not limited to scheduling return appointments, scheduling ancillary services as requested by the provider, obtain authorization when necessary. Directs patients to appropriate providers for other health care issues. Completes and routes direct referrals to other...
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Research
- Cell Culture: derivation, culture, characterization and differentiation of pluripotent stem cells, day to day maintenance of cell cultures, freeze and thawing cell cultures, maintain cell culture records, order reagents, supplies and media; make reagent solutions, culture media; routine equipment maintenance, laboratory analysis by molecular, histological, and immunocytochemical methods.
- Provide assistance in studies on mitochondrial biology and epigenetic and genetic signatures of pluripotent stem cells, DNA, RNA and protein sample processing, preparation of media, general sterile cell culture laboratory upkeep, (manual and computerized). Assist in planning of experimental design and data analysis.
- Expand cell banks and...
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Process incoming referrals
- Process incoming referrals and verify that the information received is accurate and complete
- Verify correct information for referral based on Intake Matrix
- Route referral in Epic to correct department work queue
Communication
- Communicate with referring practice if information is incomplete, inaccurate or additional information is needed
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The Lieutenant of Administration is responsible for all administrative aspects of the support services of the Department of Public Safety/Police Department, ensuring efficient operations of the functions. The Lieutenant of Administration is the strategic and senior administrative leader for Public Safety’s support operations and is responsible for ensuring that all activity is in support of OHSU’s strategic goals, including those related to both the safety and security of the institution and access to services.
- Serve as the liaison for the University when communicating with outside law enforcement agencies regarding administrative matters.
- The Lieutenant is a commissioned position and exercises oversight of all Public Safety personnel under their command...
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Imaging:
- Provides quality images with accuracy and efficiency, using optimal skills and knowledge of all equipment.
- Technologists will be trained in all general radiology exams/areas so that they are able to rotate through the department based on workflow needs.
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The Assistant Nurse Manager is a registered nurse who provides operational leadership under the direction of the Nurse Manager to ensure safe, effective, and patient-centered nursing care. The Assistant Nurse Manager supports staff development, oversees daily operations, and contributes to quality, financial, and human resource management activities. This role promotes a professional practice environment that fosters excellence in patient care and staff engagement.
The Assistant Nurse Manager is distinguished from the Nurse Manager by providing operational leadership and...
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- Tray Assembly: Sets up station with standard items. Places items on tray according to tray diagram. Works assembly position putting on entrees, starches, vegetables and gravy/sauce OR beverages and condiments OR menus, utensils, hot bases, and dry condiments. Monitors temperatures for entrées, cold items and soups. Uses proper portion control. Assures trays are complete. Runs for items as directed by checker or manager. Cleans work station.
- Dish room work: Runs dishes through dish machine, washes pots and pans, cleans dish machine, sorts trays, separates permanent service ware, trash, recycling, food and...
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Solution Development, Testing, and Training
Use business requirements to develop BI solutions, including ad hoc operational and analytical reports, dashboards, and scheduled reports.
- Develops BI solutions using the following tools:
- Business Objects: BOBJ Web Intelligence and Crystal
- Epic: Reporting Workbench reports & templates, Radar dashboards, SlicerDicer analyses, Column Editor, PAF creation, CER rules.
- Clarity and Caboodle data warehouses
- Azure and Power BI
- Identifies opportunities for leveraging existing reporting assets to meet business requirements.
- Works closely with other OHSU IT staff to meet expectations for design reviews and coding...