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Schedule new and return patient appointments and surgical or special procedure testing when appropriate. Gather all necessary demographics and registration information. Accommodate other special needs whenever possible. Mail information packets.
Greet all customers (face to face or by phone) and serve as a receptionist for the practice. Provide high quality service to customers (patients, referring providers, and insurance carriers) that meets or exceeds the service standards of the health care industry. This duty includes prompt and...
Outpatient Clinic:
- Greet and check-in new patients to the practice providing a high level of customer service in preparation for the visit. This position will also check in / out established patients, make return appointments, answer incoming calls, provide high quality customer service to both external customers (patients, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meet or exceeds the service standards of the health care industry. Obtain prior medical records and studies when appropriate. Enter all information accurately into OHSU...
Customer Service:
- Provide high quality customer service to all internal and external customers. This includes communicating accurately, openly, supportively, in a timely manner, and extending special attention and sensitivity to all patients, visitors, and fellow employees.
- Assist in maintaining an atmosphere of cooperation within the department, as well as with other departments and allied professionals.
- Demonstrate respect and cooperation in all staff...
Customer Service: Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
Enrollment & Authorization: Gathers and/or verifies patient information...
Customer Service: Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
Enrollment & Authorization: Gathers and/or verifies patient information...
Customer Service: Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
Enrollment & Authorization: Gathers and/or verifies patient information including...
Customer Service: Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills.
Enrollment & Authorization: Gathers and/or verifies patient information...
This is an In-person Position NOT available for remote work.
Customer Care:
- Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry.
- Demonstrates knowledge of all department, locations, units, and buildings on OHSU...
Customer Service -
- Provide high quality customer service to both external customers (patients, referring providers, clinics, insurance carriers) and internal customers (OHSU health care providers, staff) that exceeds the service standards of the health care industry. This duty includes prompt and professional communication efforts, face-to-face and telephone customer contact skills, crisis management, familiarity with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and...
Customer Service: Provide the highest level of customer service to both external customers (patients and their families, referring providers, insurance carriers, etc.) and internal customers (OHSU health care providers and staff) that meet or exceed the service standards of the health care industry. This duty includes prompt and professional communication efforts, crisis management, standard complaint processing, flexible coverage of internal service needs and the continuous application of process improvement methods and skills.
Patient Access: Coordinate and schedule patient care appointments and managed care as directed by physician and/or nurse staff; Serves as a liaison and information resource for physicians,...
This is an In-person Position NOT available for remote work.
Customer Care:
- Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry.
- Demonstrates knowledge of all department, locations, units, and buildings on OHSU...