This is an In-person Position NOT available for remote work.   Customer Care: - Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. - Demonstrates knowledge of all department, locations, units, and buildings on OHSU campus. - Promptly greet all patient and visitors in a warm professional manner whether face to face or over the phone. This includes providing directions and screening all patients and visitors. - Determine customer needs proactively and direct inquires to appropriate resources. - Provide crisis management and conflict resolution as issues arise whether internal or external. Arrange Care: - Functions as a liaison for families during complicated cases by working with the clinical team, social worker, and case managers. - Arranges any and all accommodations needed to provide the best experience to all our customers. This includes mobility equipment (wheelchairs, stretchers, Etc.), interpreter services, and identifies support services for individuals with disabilities, when necessary, in compliance with State regulations. - Mails information packets. Enrollment & Financial Services: - Maintains current information on managed care insurance plans and serves as a liaison and information resource for patients, referring physician offices, and other OHSU staff. This includes but not limited to: Providing patient education regarding OHSU financial assistance, insurance coordination of benefits, and other facility or regulatory documents. - Maintain knowledge pertaining to insurance issues which include but are not limited to motor vehicle, Worker’s Compensation, personal injuries, Medicare, OHP/Washington Welfare/Medicaid, and exposures. - Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. - Obtains benefit information including deductible or co-pays, co-insurance, stop loss or out of pocket status, and correct billing address. Collects cost-shares at time of service. - Complete insurance verification on each patient’s insurance 100% of the time. - Gathers, adds, updates, and/or verifies detailed demographic information and completed/signed forms required for services. These functions are performed at stationary computer terminalor or at patient’s bedside using a mobile computer terminal, occasionally over the phone. - Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient face to face or over the phone and updates REALD Smart Form as required by law. - Follows Oregon Administrative Rules (OAR’s) regarding workers’ compensation in operation of OHSU and industry workman’s compensation procedures. Also initiates and completes claims for worker’s compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts by collecting detailed information of trauma admissions (motor vehicle accident, personal injury, and/or worker’s compensation) to determine accident-related liability. Authorization & Registration Services: - Validates appropriate admitting locations by procedure and admitting provider to ensure appropriate patient placement. - Accurately complete Inter-Hospital Transfers and same-day admissions and obtain prior medical records as needed. - Activates direct admissions based on notification from unit at time of patient’s arrival. - Ensures all required forms are completed for services and confirmation of payment sources. Training: - Successfully complete the required PAS Specialist and PAS Revenue Cycle Specialist initial training and core competency assessment during the initial probationary period. Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment. - Gives instruction to other PAS Revenue Cycle Specialist personnel pertaining to PAS Revenue Cycle Specialist processes and procedures as well as performance. Provides on the job training, orientation, guidance and coaching for new PAS Revenue Cycle Specialist personnel in the service area as assigned. May be required to provide informational assessment of other PAS Revenue Cycle Specialist workers’ performance to the PAS Coordinator/Supervisor and/or the employment supervisor - Required to maintain Patient Access Services Individual Performance Standards. Daily Office Tasks: - Troubleshoots equipment problems and initiates repairs requests once reviewed with leadership. - Ensures Patient Access Services Department Coordinator is aware of low forms/supply levels. - Provide coverage in other admitting areas and the Emergency Department when needed. - Follow and complete daily task list as assigned by management.

Managed Care Coordination: - Maintains current information on managed care insurance plans and serves as a liaison and information resources for physicians, nursing support staff, PAS specialists, referring physician offices, patients, Hospital Operations Support and others on authorization requirements; serves as a service area resource ICD9 coding requirements; obtains managed care authorizations for consultations, procedures, office visits, care arrangements, and contact other ancillary and clinical services as needed; problem solves and negotiates skills in resolving patient concerns and managed care related problems. Radiology/Surgery Scheduling: - Schedules multifaceted patient appointments on line, and manually if necessary in all modalities of Diagnostic Imaging Services. Maintains current information regarding schedules for resources and providers. Serves as liaison and information resource for physicians, nursing support staff, coworkers, IP Admitting Department, Surgery Office, and Periop Services. - Collects from physician and clinics all information necessary order information to schedule a scan (including ICD9 codes, diagnosis, equipment needs, etc.). Facilitates care arrangements by scheduling IRU time, preops, PAT clinic, ancillary and clinical services as needed. - Applies problem solving and negotiating skills in resolving provider and patient concerns and other imaging related problems. Enrollment & Authorization: - Gather and/or verify patient information including demographics, insurance coverage, and financial status. Confirm patient eligibility for health care coverage and clarify any managed care arrangements. - Verify appropriate accounts are active and associated with services to be received. Confirm authorizations for imaging procedures. - Enter all information accurately into OHSU databases or into the medical record when necessary. Follow up on pending authorizations until they are obtained.

- Food Service Activities: May serve food items on the serving line; portions food items for trays according to each diet; some employees may be assigned the role of checking trays to be sure staff members accurately follow diet; pours juice, coffee, and other drinks; wraps utensils and places on trays; microwaves specified food items; records tray count; maintains adequate supplies of dishes, cups, flatware, and napkins for the serving line and setting up and refilling condiments, dispensers, and food pans; communicates with cook on line replenishment. - Food Preparation: Prepares simple foods according to standardized menus, recipes, or verbal instructions given by supervisor; makes salads, dressings, gelatin, toast, or sandwiches; grills sandwiches, pancakes, eggs, french toast, and hashbrowns and toast; cleans, cuts, and chops vegetables and fruits; slices meats, cheeses, and breads; cuts desserts; adjusts recipe quantities to eliminate excessive waste of food products; prepares formula and tube feeding; fills drink machines, mixes beverages, makes coffee, and prepares sack lunches or snacks; uses various types of commercial kitchen equipment such as mixers, slicers, and choppers; prepares simple desserts such as pudding, cobbler, and loaf cakes; slices and wraps bread and other baked items; checks for proper temperature of prepared foods with thermometer; observes food to be sure it is visually appealing and of high quality. - Sanitation Activities: Cleans sinks, counters, fountains, and serving area; sweeps and mops floors; wipes spills; collects and removes trash; replaces trash-can liners; washes trays and carts; sorts and stacks dishes, glasses, and utensils; wash dishes, pots, and pans; fill and empty dishwasher; stack clean dishware; and clean coffee pots, blenders, pop machine dispensers, ice 9101A Page 2 of 2 Effective 4/2003; revised 8/2009; revised 5/2021 cream maker, hot chocolate machines, and other commercial equipment; clean delivery vehicles and carts. - Miscellaneous: May instruct and provide assistance to students and/or other food service workers in food preparing, distributing, and cleaning; responds to questions, compliments, or complaints concerning the food or service from customers; assists staff members with special meal functions by setting and decorating tables; transport food supplies and meals using a variety of carts and vehicles

OSHA 1910.333(a)(1) requires electrical systems to be deenergized before technicians work on or near them unless deenergizing introduces additional or increased hazards.   This position reports to the Utilities Manager and provides planning and support to OHSU projects (capital and operational) to ensure impact from electrical interruption is limited and effectively communicated to internal OHSU stakeholders and external Authorities Having Jurisdiction.   This position assists in overall operations of the OHSU electrical systems program. This position is expected to work independently on the management and development of this program and advise Utilities Management on the ongoing health of this critical system.   This position is also responsible for: - Development and maintenance of OHSU electrical panel schedules, one lines, floor plans and other electrical infrastructure records and OHSU arc-flash study records. - Development, maintenance, and oversight of OHSU electrical shutdown approval process (similar to PECO) including performing risk assessment for technicians. - Interactions with vendors, including general contractors, trade contractors, architects, and consulting engineers to provide oversight for the design and installation of OHSU electrical infrastructure. Coordination with OHSU users (occupants) and other facilities staff to ensure limited impact from electrical shutdown and support with temporary design solutions to ensure 100% uptime of critical equipment.  

Customer Service: - Provides high quality customer service to both external customers (patient, referring providers, and insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry. - This duty includes prompt and professional communication efforts, face-to-face customer contact skills, crisis management, facility with available information technology, standard complaint processing, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills. Enrollment & Authorization: - Gathers and/or verifies patient information including demographics, insurance coverage, and financial status. Confirms patient eligibility for health care coverage and clarifies any managed care arrangements. - Obtains authorizations for clinical care, procedures, and laboratory studies. Enters all information accurately into OHSU databases or into the medical record when necessary. - Follows up on pending authorizations until they are obtained. Arranged Care: - Schedules new patient appointments on line and manually if necessary. - Obtains prior medical records and studies if appropriate. Creates a medical record if needed. - Arranges stretchers, wheelchairs, and interpreters when necessary, and accommodates other special needs whenever possible. - Mails information packets. Provides personal reminders to patients about upcoming appointments. - Obtains and prepares OHSU medical records before scheduled appointments Integrated Care: - Arranges and orders associated clinical, diagnostic, or laboratory services; obtains authorizations when necessary. Directs patients to appropriate providers for other health care issues. - Completes and routes direct referrals to other clinical services. Contacts primary care physicians or their designees to obtain authorizations for urgent care. - Schedules return appointments on line, and manually if necessary; initiates authorization requests for subsequent care. Telecommunications: - Triages and documents accurately telephone calls from patients including requests for medication refills, complaints, general information inquiries, and urgent health care concerns. - Delivers such information or requests promptly to the appropriate providers or their designees

- Assists in coordination of all Home Infusion referrals to ensure that all necessary information is received and available to clinician - Assists in all technical support activities relating to prior authorization requests and approvals. - Interacts with other health care team members (both internal and external) and displays a high level of customer service commitment. - Understands billing systems (both internal and external third party) and presciption processing and understands audit procedures and risk management strategies. - Communicates effectively with other pharmacy personnel at multiple locations. - Coordinates prior authorization policies and procedures with counterparts. - Assists in urgent pharmacy operations.

- Conducts on-site Medicaid program intakes, forwarding applications and supporting documentation to appropriate Medicaid office, Aging and People with Disabilities office (APD), and other state Department of Human Services (DHS) offices as appropriate. Assists potential eligible clients or their representatives in the application process with the appropriate public assistance office, monitoring, advising, interviewing and advocating as appropriate throughout the application process from initial application through formal decision. Monitors decisions of approval to ensure accuracy of program and medical effective date and decisions of denial assuring appropriateness of agency action. Counsels referred patients delineating State medical coverage versus personal liability. - Assesses patients for waivered or placement services, coordinating the process with OHSU Care Management, Medicaid agency staff and providers of the waivered services or nursing home placement staff for successful and timely discharges for inpatients and service plan and placements post discharge. - Evaluates and advises patients and family members in accessing hospital and community services by consulting and making referrals to social workers, patient care coordinators, nursing home liaisons, outside agencies and legal services - When information gathered discloses patient has insurance, gathers information, codes and transfers account to the Insurance Verification Specialists for insurance verification and authorization. For patients/guarantors disclosing difficulty in paying their bill, and after assessing all other possible funding sources such as COBRA, Medicaid, etc., initiates application under the OHSU Financial Allowance Policy. - Provides assistance to other internal and external eligibility staff and to miscellaneous hospital staff regarding Oregon Medicaid programs; provides interpretation of the state’s eligibility information; provides assistance regarding other state and federal prorams. Provides assistance related to managed care, indemnity plans, Medicare and other insurance plans. - Actively identifies, on a continuous basis, Medicaid program changes, problematic policy issues and procedural requirements relative to state and federal programs that impact patients and the hospital.

This role is a key position as a research assistant in the laboratory of Dr. Brian O'Roak studying the genetic basis and developmental neuroscience of autism and related disorders. Key responsibilities will include supporting studies utilizing induced pluripotent stem cells (iPSCs), human cell culture, rodent studies, as well as human genomics projects. Applicants must have basic laboratory skills and knowledge of standard molecular biology and cell culturing techniques, such as DNA extraction, molecular cloning, PCR, Sanger sequencing, working in tissue culture. A strong background with stem cell tissue culture and/or rodent models, including genotyping and animal husbandry, is strongly preferred. Experience in neuroscience, human genetics/genomics, or molecular biology (genome editing) is also preferred, as well as a bachelor¿s degree in the biological sciences. This position demands excellent organizational skills, time flexibility, and the ability to work both independently and in a team environment.   - Plans, conducts, and completes laboratory experiments under the supervision of the head of the laboratory. Specific duties will the culture of induced pluripotent stem cells (iPSCs) and other cell types. - Provides assistance with mouse colony management and husbandry, tissue dissection, and genotyping. - Performs primary molecular genetic techniques including PCR, gel electrophoresis, enzymatic analyses, fluorescence assisted cell sorting (FACS), fluorescent and light microscopy, plasmid preparation, DNA isolation from mouse and human tissues, next-generation library preparation, and studies of gene expression. - Collects, records, organizes and verifies the accuracy of data. Conducts literature searches and summarizes information in an appropriate format for a particular study; Documents and interprets results of experiments and reports to principal investigator. Presents experimental results at lab meetings and participates in journal and research group meetings. - Assists in the daily operation of the lab including hazardous waste disposal, sterilization of equipment, cleaning glassware, general servicing of equipment and ordering lab supplies, and preparation of media and buffers.   Application Requirements: - Cover Letter - Complete CV  

Key responsibilities will include lab maintenance, supporting studies utilizing, induced pluripotent stem cells (iPSCs), mouse models, as well as human genomics projects. Duties include:   - Plans, conducts, and completes laboratory experiments with minimal supervision of the head of the laboratory.  Specific duties will the culture of induced pluripotent stem cells (iPSCs) and other cell types (mainly neuronal). - Performs primary molecular genetic techniques including PCR, gel electrophoresis, enzymatic analyses, fluorescence assisted cell sorting (FACS), fluorescent and light microscopy, plasmid preparation, DNA isolation from mouse and human tissues, next-generation library preparation, and studies of gene expression. - Performs complex test procedures and analyses involving multiple procedures and a variety of technical approaches. Operates a variety of instruments and scientific equipment, including operation, quality control and maintenance.  Assists with experiments and assays, preparing solutions, collecting and entering data, maintaining databases, assuring compliance with established safety procedures and maintaining required documentation. Assists with training of students, fellows, and RAs. - Collects, records, organizes and verifies the accuracy of data. Conducts literature searches and summarizes information in an appropriate format for a particular study; Documents and interprets results of experiments and reports to principal investigator. Presents experimental results at lab meetings and participates in journal and research group meetings. Prepares written reports and, as applicable, regulatory documentation. - Lab Maintenance: Maintain work and common research areas. - Logistical Support: Supports PI with management of lab, including, but not limited to, inventory, lab purchase orders, and tracking project related expenditures.

A Postdoctoral Scholar position with a bioinformatics/computational, experimental, or dual focus is available immediately in the laboratory of Dr. Brian J. O’Roak, Department of Molecular and Medical Genetics at Oregon Health & Science University (OHSU) for highly motivated individuals. Highlights of Dr. O’Roak’s past research successes include: pioneering trio-based exome sequencing in simplex autism and developing new technologies for rapid and economical targeted resequencing.   We are building on this experience by forming a strong and diverse research group focused on developing and implementing cutting-edge methods and technologies for discovery and replication, molecular diagnosis, functional dissection of pathways, and targeted therapeutics for neurodevelopmental and related disorders. This work has the potential to dramatically improve the lives of individuals affected with these currently untreatable disorders through early intervention and biologically based personal therapies.   Areas of interest include: genomics, single-cell genomics, modeling of neurodevelopmental disorders in stem cell (iPSC) and animal systems, massively parallel functional assays, and bioinformatics.   In particular, there is an immediate need for a fellow with next-generation sequence analysis experience to lead a project exploring the role of germline mutations and somatic mosaicism in autism and other neurodevelopmental disorders (e.g. neural tube detects), for which long-term funding currently exists. This would build on our work recently published in the AJHG (see Krupp et al. 2017).   Salary for this position aligns with the NIH Scale.

Identifies, resolves and documents complex therapeutic problems, demonstrating advanced knowledge and application of this knowledge to a specific patient population   Responds accurately to requests for drug information from physicians, nurses, patients and patient's families; independently reviews and interprets the literature and applies this information to specific patient care situations.   Monitors therapeutic response and adverse effects of medications to guide drug therapy.  Consults with provider when questions or problems are identified and documents activies in the patient medical record.  Appropriately reports all adverse drug reactions, drug defects, and medication errors.   Supervise the activities and assume responsibility for all duties being performed by technicians, students, interns, and residents and monitors and evaluates their performance.   Influences standards of therapy by forming peer level relationships with attending medical staff members; is recognized as a drug authority in their practice area by physicians, nurses and pharmacists.   Assists in the development of treatment guidelines to be used in patients with specific diagnosis. Documents activities in the patient medical record, pharmacy monitoring profile, drug use evaluation data collection or adverse drug reaction reporting program.   Interprets and evaluates physician's orders and prescriptions for accuracy, completeness and appropriateness.  Documents activities of clinical decision or medication distribution issues that are not in line with the standard of practice, require follow-up, or continued monitoring/evaluation.  Verify the accuracy and appropriateness of medications prepared and dispensed from the central pharmacy.   Participates in both intra and interdepartmental education programs; participates in the development of peers.   Assists in the reconciliation of medications, education of patients regarding their home medication regimens, and coordination of the discharge medication plan with the interdisciplinary team. Documents activities in the patient medical record.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Department Specific Responsibilities 1. The RN Coordinator works with the Providers to ensure that all baseline clinical information, both diagnostic and therapeutic, is gathered together in a systematic fashion prior to the patients visit.  S/he works to ensure that new patients are prepared for the testing, evaluation and potential outcome of the visits ahead of time. 2.The RN Coordinator collaborates with the Nurse Navigators, Team Coordinators, Care Coordinators and Managed Care Coordinators to ensure that all appropriate business-related information is gathered prior to the visit, authorizations have been obtained and pre-registration has taken place. 3. The RN Coordinator collaborates with multiple interdisciplinary teams to ensure timely and accurate care is provided to patients and their families. (Cellular Therapy program, Intervention Radiology, Apheresis, Research etc.) 4. The RN Coordinator may be called upon to assign tasks to team members after assessing patient needs, staff skills and resources. 5. The RN Coordinator collaborates with other members of the team to ensure that patient flow is expedited during clinical practice sessions. 6. The RN Coordinator ensures that Provider orders that result from the new patient visit are recorded and executed.  S/he also works to ensure that laboratory and other diagnostic findings are available to clinicians in a timely fashion after tests are performed.  S/he tracks the post visit flow information to ensure that plans of care are executed in a timely fashion. 7. The RN Coordinator ensures that when hospitalization is required; those patients and their family members understand prior to admission, what they can expect during the pre-hospitalization, hospital stay and post discharge period.  The RN Coordinator is expected to troubleshoot any problems that patients and their families may encounter in preparing for or during their hospital stay.   General Clinical/Patient Care 1. Identifies the needs of patients through observations of disease symptoms, emotional state, cultural and socioeconomic background and response to medical regimen and treatment.  Uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Incorporates assessment of pain, nutritional and functional need. 2. Triages and responds or refers inquiries appropriately.  Recognizes and reports specific physical and emotional conditions/needs/concerns of the patients to appropriate members of the health care team.  Alerts Providers to unusual observations of patients to facilitate immediate attention e.g. respiratory distress. 3. Plans as appropriate for the needs of patients and uses knowledge of the cognitive, physical, emotional and chronological maturation process.  Collaborates with Providers and other members of the clinical support team in planning for the needs of the patients. 4. Provides individualized nursing care that responds to the needs of patients and demonstrates an understanding of the range of treatment required by patients. 5. Responds to the emotional needs of patients by demonstrating sensitivity to the emotional state of patients.  By developing a therapeutic relationship, the RNC will communicate to patients in an appropriate manner, utilizing assessment and professional problem solving to resolve conflict or barriers experience by the patient.   Refers to appropriate members of the health team indicated. 6. Assesses patient/family learning needs; including barriers to learning and the most effective teaching methods.  Implements patient teaching utilizing all available resources.   Inpatient Clinical Care 1. RN Coordinator will coordinator appointments and order planned admissions and communicate the plan to the inpatient staff to ensure optimal clinical outcomes. 2. RN Coordinator will work with the Nursing Manager and the service chief in development of protocol and pathway driven care for most common malignancies treated on the Hem/Onc service as well as key measures of quality of care for the Med Onc Service, including adherence to pathways. 3. RN Coordinator will work with the Nursing Manager and Clinical Director to periodically review key quality indicators.  On the basis of these reviews, RN Coordinator will assist the Nursing Manager and the Clinical Director in developing or modifying relevant processes of care to ensure continuous quality improvement.   Outpatient Clinical Care - Assesses patient/family status and needs both actual and potential according to established standards -  Educates patient/family on chemotherapy and plan of treatment as established by the Physician. - Coordinates and implements initiation of treatment plan of care. - Monitors, maintains and modifies the plan of care based on patient/family response to interventions. - Collaborates with call center staff and triage nurses to triages all patient calls; triages Provider calls and assists with communication when necessary.  Uses standing orders to manage patient care when appropriate triage. - Recognizes and effectively responds to emergencies.  Speaks with Providers directly in all emergency situations. - Assists with appropriate program placement if needed.  - Acts as a patient advocate, preserving basic patients and family rights.  Provides support to patients and families. - Demonstrates knowledge of practice specific standards of care in actual performance. - Clarifies and accurately executes provider orders, per established protocol. -  Recognizes ethical issues and takes appropriate action in the provision of care. - Maintains current knowledge of pharmacology and competency in modes of administration. - Collaborates with support services based on patient and family needs (genetic counseling, social worker, nutrition, etc.)

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) working in the Diagnostic Imaging department provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   Department Specific Requirements:   Requires three years of nursing experience including: - Minimum two years oncology, including solid tumor, nursing experience required - Prefer oncology ambulatory nursing care coordination experience - Experience working in a high volume, fast-paced setting - Demonstrated high levels of independence, flexibility, and problem solving abilities - Compassion, empathy and assertiveness to advocate for patients’ needs - Demonstrated ability to accurately and efficiently review, prioritize, and manage large volumes of clinical data

Interprets and evaluates physician orders and prescriptions for accuracy, completeness and appropriateness. Recognizes therapeutic problems including drug interactions, contraindications, improper dosing, and precautions of therapy for a highly specialized patient population. Recognizes actual or potential problems and provides therapeutic recommendations for their resolution.   Monitors medication therapy for response and adverse reactions. Collaborates with providers to ensure safe and appropriate therapy. Appropriately reports all adverse drug reactions, drug defects, and medication errors. Conducts prospective and retrospective drug utilization reviews to ensure optimal therapy.   Counsels and trains patients regarding the appropriate use of their medications (i.e., purpose, actions, dosage, side effects, storage, precautions etc.).    Participates in drug product selection, counsel’s providers regarding the selection of non-formulary drugs while offering therapeutic, cost effective alternatives.    Is responsible overseeing the medication prior authorization process in conjunction with the Managed Care Coordinator   Researches and evaluates professional literature in response to questions and requests and provides drug information to clinic staff.   Assists with devising, developing and operationalizing programs to ensure proper use of medications and continuous quality improvement.   Participates in professional developmental programs to ensure progressive pharmacy practice and actively demonstrates service excellence.

CUSTOMER SERVICE: - Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. - Promptly greet all patients, visitors, and others in a warm, courteous, and professional manner -  Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment. - Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills. - Determines customer needs proactively, and direct inquiries to appropriate resources. - As problems and miscommunications occur with internal or external customers, demonstrates the ability to clarify and resolve problems immediately to avoid further communication breakdowns. - Demonstrates respect and cooperation in all staff relationships, with a genuine willingness to prevent or resolve inter-personal conflicts. - Answers multi-line telephone inquiries. Determine caller needs and assist callers efficiently and appropriately. - Determine priorities and act quickly, make decisions efficiently and in a calm manner in emergency and stressful situations. - Utilizes appropriate interpreter services when necessary. PATIENT REGISTRATION: - Gathers, adds, updates, and/or verifies detailed demographic information and any applicable forms. Complete registration from patient work queues, email, or inbasket as assigned. - Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient and updates REALD Smart Form as required by law. Serves as liaison for patients and families with questions. - Satisfies state regulations to identify support persons for individuals with disabilities. - Correctly identifies patient service type to establish an accurate and billable account. - Corrects patient identity inaccuracies, as identified. - Follows Oregon Administrative Rules (OAR’s) regarding workers’ compensation in operation of OHSU and industry workman’s compensation procedures. - Initiates and completes claim info for worker’s compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts. - Provides patient education regarding OHSU financial assistance, insurance coordination of benefits, Patient Rights, Medicare Secondary Payer Questionnaire, Notice of Privacy Practices, use of patient information and/or specimens in OHSU research, and other facility or regulatory information. - Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. - Pre-Registration: Gathers, adds, updates, and/or verifies detailed demographic information, including REALD and support persons, prior to admission by calling the patient at home. Searching for patient information in a number of online databases including EPIC. - Follow and complete daily task list as assigned by management. - Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. INSURANCE VERIFICATION/FINANCIAL CLEARANCE: - Gathers, adds, updates, and/or verifies detailed insurance coverage and financial status with each patient. - Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. - Complete insurance verification on each patient’s insurance using electronic verification in RTE, payer portals, or other required methods. The PAS Revenue Cycle Specialist staff will also re-verify the eligibility insurance information if the insurance was not verified in the current month. - Reviews MMIS for all uninsured or single coverage patients - Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Works closely with Patient Financial Services on

Our lab focuses on regulation of metabolic pathways in glial and vascular cell types, and how they support neuronal and axonal functioning during brain development, and how they are affected in pathological conditions, with the goal of identifying therapeutic strategies to promote repair process. We use multi -disciplinary approaches to study the biology of glia, integrating molecular and cell signaling, biochemistry, multiplex RNA labelling, immunohistochemistry, tissue imaging, proteomics and transgenic animal models.    Key responsibilities include:  lab setup, performing experiments, helping with animal colony maintenance.

Hiring Bonus and Relocation Package Available     This is a full-time, evening position.   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.   The Assistant Nurse Manager (ANM) is a registered nurse (RN) who is responsible for upholding excellence in the provision of nursing care through the implementation of the Profession Practice Model. The ANM, in association with the Nurse Manager, is responsible for the managerial and leadership functions within a patient environment. The ANM functions primarily on evening and nightshift hours to provide operational oversight, consistency and continuity. The ANM partners with the interdisciplinary care team to ensure the delivery of safe, quality patient care and compliance with regulatory standards, and administrative and clinical policies and procedures. The ANM performs managerial activities, and demonstrates effective leadership behaviors including performing evaluations, employee mentoring, coaching, and performance management. The ANM implements quality and safety initiatives, engages in process improvement, ensures adherence to bargaining unit agreements and human resource management. The ANM creates and sustains a patient care environment that supports a safe, knowledgeable, compassionate, productive, and engaged staff.  

The Institute on Development and Disability (IDD) works to enhance the lives of those with disabilities and special health care needs via excellence in clinical care, scholarship, teaching, advocacy, and public policy.   The duties of this position are in support of the mission, goals and objectives of OHSU and IDD. Under the direction of the IDD Director and a multi-organizational Steering Committee, the Program Manager will function in an administrative leadership role for the multi-organizational effort to improve access to appropriate diagnostic services for youth suspected of having Autism Spectrum Disorder. The Program Manager will be responsible for coordinating and collaborating with a Steering Committee, specific workgroups, an Education Manager, and other internal and external partners to further the goals of a) expanded workforce to provide diagnostic evaluations and b) establishing a multi-organizational centralized diagnostic center.

Hiring Bonus and Relocation Package Available   The OHSU Clinical registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The Clinical RN's care delivery is consistent with the Oregon Nurse Practice Act, the ANA Scope and Standards of Practice, and the ANA Code of Ethics. The Clinical RN demonstrates the professional role obligations of scientist, leader, and knowledge transferor [Onsomble Model of the Professional Role™]. Professional accountability enriches the Clinical RN's engagement as a leader in promoting an inter-professional culture of collaborative decision-making, innovation, life-long learning, and teamwork. The Clinical RN exemplifies the principles of a Culture of Safety by committing to a Just Culture, a Reporting Culture, a Learning Culture, and an Engaged Informed Culture.